RoadVitals

2003 National Rv Ragen

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Nov 26, 2007
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Jun 4, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2003 National Rv Ragen, most frequently naming the body & structure category. 3 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V230000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jun 4, 2007
21,326 units potentially affected
The defect: CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: NATIONAL RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST OWNERS IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NATIONAL RV AT 1-800-999-7260, EXT. 4335. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE WWW.CACB.USCOURTS.GOV. ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT WWW.OMNIMGT.COM/NATIONALRV. NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.
NATIONAL RV, INC.View on NHTSA.gov
04V115000

TRAILER HITCHES

Mar 3, 2004
890 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS, THE SAFETY CHAINS ARE RATED TO 11,700 POUNDS DESPITE A GROSS VEHICLE WEIGHT RATING IN EXCESS OF THIS RATING.
The risk: THIS COULD RESULT IN THE SAFETY CHAINS FAILING IN THE EVENT OF A SEPARATION OF THE TRAILER FROM THE TOW VEHICLE HITCH WHICH IN TURN WOULD LEAD TO A LOSS OF CONTROL OF THE TRAVEL TRAILER.
The remedy: DEALERS WILL REPLACE THE SAFETY CHAINS. THE RECALL BEGAN SEPTEMBER 13, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NATIONAL RV AT 1-800-999-7260. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE <A HREF=HTTP://WWW.CACB.USCOURTS.GOV>HTTP://WWW.CACB.USCOURTS.GOV</A> . ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT <A HREF=HTTP://WWW.OMNIMGT.COM/NATIONALRV>HTTP://WWW.OMNIMGT.COM/NATIONALRV</A> . NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.
NATIONAL RV, INC.View on NHTSA.gov
04V116000

EQUIPMENT:OTHER:LABELS

Mar 3, 2004
494 units potentially affected
The defect: ON CERTAIN TRAVEL TRAILERS, THE INCORRECT TAG INSTALLED 15" TIRES WITH COLD INFLATION PRESSURE OF 65 PSI. THE CORRECT TIRES ARE 16" WITH A LISTED COLD INFLATION PRESSURE OF 80 PSI.
The risk: THESE VEHICLES DO NOT COMPLY WITH THE REGULATIONS.
The remedy: DEALERS WILL REPLACE THE FEDERAL TIRE TAG. THE RECALL BEGAN SEPTEMBER 16, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NATIONAL RV AT 1-800-999-7260. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), AN AGENCY OF THE UNITED STATES DEPARTMENT OF TRANSPORTATION, HAS BEEN NOTIFIED THAT NATIONAL RV, INC. AND ITS HOLDING COMPANY, NATIONAL RV HOLDINGS, INC., HAVE FILED FOR BANKRUPTCY. NHTSA HAS BEEN ADVISED THAT OWNERS WHO WISH TO PURSUE CLAIMS RELATED TO SAFETY RECALL REPAIR WORK ON THEIR NATIONAL RV VEHICLES MAY FILE A PROOF OF CLAIM WITH THE UNITED STATES BANKRUPTCY COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA, RIVERSIDE DIVISION. THE CASE NUMBER ASSIGNED TO THIS MATTER IS 07-17941. THE PROOF OF CLAIM FORM AND INSTRUCTIONS ARE AVAILABLE ONLINE AT THE COURT'S WEBSITE <A HREF=HTTP://WWW.CACB.USCOURTS.GOV>HTTP://WWW.CACB.USCOURTS.GOV</A> . ADDITIONAL INFORMATION ABOUT THE BANKRUPTCY AND ITS PROCEEDINGS MAY ALSO BE FOUND AT <A HREF=HTTP://WWW.OMNIMGT.COM/NATIONALRV>HTTP://WWW.OMNIMGT.COM/NATIONALRV</A> . NATIONAL RV'S PHONE NUMBER IS (951) 943-6007. INFORMATION ABOUT SAFETY RECALLS ON NATIONAL RV'S PRODUCTS MAY BE FOUND AT WWW.SAFERCAR.GOV. THE NHTSA WISHES TO ADVISE OWNERS OF RECALLED PRODUCTS THAT, IN THE INTERESTS OF THEIR SAFETY AND THE SAFETY OF THE MOTORING PUBLIC, ALL SAFETY RECALL WORK SHOULD BE PERFORMED ON MOTOR VEHICLES AND ITEMS OF EQUIPMENT.
NATIONAL RV, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Nov 26, 2007

NOTICED THAT WHILE TOWING THE TRAILER THAT THE FRAME SEEMED TO FLEX AT THE FRONT, PUSHING THE KINGPIN UP INTO THE TRAILER, YOU CAN WATCH THE TRAILER FLEXING UP AND DOWN ON THE KINGPIN WHILE TRAVELING. TO CHECK FOR POTENTIAL CRACKS IN THE FRAME WELDS, WE RIPPED UP THE FLOOR UP FRONT UNDER THE BED, AND REMOVED THE ALUMINUM UNDER THE HANGOVER TO EXPOSE THE FRAME. WE FOUND MANY OF THE SCREWS HOLDING THE ALUMINUM ONTO THE FRAME UNDERNEATH HAD RIPPED THROUGH THE ALUMINUM FROM THE FLEXING, AND SOME OF THE ALUMINUM STARTED SEPARATING AT THE JOINTS. INSIDE, THERE ARE MARKS ON THE WALL ABOUT TWO INCHES HIGH FROM THE PLYWOOD SCRAPING THE WALL AS THE FRAME FLEXES UP AND DOWN. I KNOW OTHERS WHO HAVE THE SAME PROBLEM, AND THINK THE MANUFACTURER IS RESPONSIBLE FOR THIS WIDESPREAD DEFECT. *TR

NHTSA ID
10210014
Incident
Jun 28, 2007
Body & structure
Filed Sep 27, 2004

CONSUMER INDICATED THAT ON JUNE/13/2003 MANUFACTURER REPLACED THE DRAW BAR, FRONT HEADER ALUMINUM RACK GUARD, THE DRAW BAR FAILED WHILE DRIVING, DAMAGING THE FRONT HEADER DIAMOND PLATE. ALSO THE INTERIOR, SIX MONTH LATER THE DRAW BAR BROKE AGAIN, THIS TIME DEALERSHIP INDICATED TO THE CONSUMER WE ALREADY FIXED IT. *AK THE CONSUMER USED THE RV APRIL/MAY 2003 AND STARTED NOTICING IT WAS BOUNCING MORE THAN IT SHOULD. THE CONSUMER NOTICED THAT THE RV HAD BEEN PUSHED UP INTO THE FLOOR OF THE INSIDE. THE MECHANIC TOLD THE CONSUMER THAT THERE WAS A DEFECT IN THE FRAME THAT COULD NEVER BE FIXED. THE VEHICLE TRAILOR HITCH WAS DAMAGED BEYOND REPAIR. THE FRAME UNDER THE TRAILER APPEARED TO BE PUSHING FRONT WALL AND FLOOR LOOSE. THE CONSUMER HAS FILED A NUMBER OF COMPLAINTS. THE MANUFACTURER REFUSED TO PROVIDE THE CONSUMER'S WITH A REPLACE MENT RV BECAUSE THE REPAIRS MADE TO THE CHASSIS WERE NOT MADE BY A NATIONAL RV DEALER, THEREFORE THE WORK COULD NOT BE GAURANTEED. *TC

NHTSA ID
10089523
Incident
Aug 24, 2004

Compare model years

Complaint and recall counts across every year of this model

National Rv Ragen by model year
YearComplaintsRecallsInvestigationsIssue Index
2005010—
2004620—
2003Viewing230—
2002020—
2001010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.