RoadVitals

2000 Newmar American Star

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 4, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Mar 5, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2000 Newmar American Star, most frequently naming the other / unspecified category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V075000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 5, 2007
16,190 units potentially affected
The defect: CERTAIN CLASS A AND DIESEL PUSHER MOTOR HOMES AND FIFTH WHEEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: NEWMAR WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR NEWMAR AT 1-574-773-7791.
NEWMAR CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Mar 4, 2013

RECALL ON DOMETIC REFRIGERATOR MODEL RM3862 IN MY NEWMAR 5TH WHEEL HAS STARTED TO LEAK A YELLOW COOLANT FROM THE BACK OF THE REFRIGERATOR TO THE OUTSIDE OF THE TRAILER THROUGH THE VENT HOUSING , IT ALSO DEVELOPED AN AMMONIA SMELL INSIDE THE TRAILER. THE TRAILER WAS BARELY USED AND LOOKS LIKE NEW EVEN THE CARPET , FURNITURE WOULD SHOW WEAR IF USED. THIS UNIT WAS LISTED IN THE RECALL AND THE ORIGINAL OWNER WHO SOLD IT TO ME LAST JULY 2012 STATED THAT THE RECALL HAD BEEN PERFORMED . AFTER READING ABOUT THE PROBLEMS ON THIS UNIT I REALIZED THAT EVEN THOUGH THE RECALL HAD BEEN DONE( A SHIELD WAS JUST PUT AROUND THE BURNER AREA. THE PROBLEM OF THE SAME PART STILL CRACKING POSSIBLY DUE TO THE ELECTRIC ELEMENT BEING TO STRONG BUT REGARDLESS THE UNIT STILL FAILED JUST LIKE THE RECALL STATED IT WOULD, I CONTACTED DOMETIC AND THE REFERRED ME TO A LOCAL RV DOMETIC DEALER .I CALLED THE DEALER HE STATED THERE WAS NOTHING THAT DOMETIC WOULD DO TO HELP I WAS ON MY OWN.IT IS A SHAME THIS AGENCY WHICH IS SUPPOSED TO PROTECT US FROM THESE TYPES OF DANGEROUS PRODUCTS WOULD ALLOW A COMPANY AS LARGE AS DOMETIC TO NOT REALLY FIX THE PROBLEM. IT JUST POSSIBLY PROLONGED THE PROBLEM TO A LATER DATE WHEN THE UNITS WERE A LITTLE OLDER AND IT COULD BE BLAMED ON AGE .WHO HAS TO DIE FROM A FIRE ON ONE OF THESE UNITS BEFORE YOUR AGENCY REVISITS THIS PROBLEM . IT IS OBVIOUS FROM THE AMOUNT OF THESE COOLING UNITS THAT HAVE BETTER METAL PUT IN THEM WHEN THEY ARE REFURBISHED. ALL THE REFURBISHER'S WILL TELL YOU IS THAT THERE WAS A PROBLEM WITH THE WELD AND THE METAL IN THE AREA THEY ALWAYS CRACK IN. DOMETIC SHOULD BE MADE TO FIX THE PROBLEM AND REPLACE THE BOILER METAL AND WELDS AS SHOULD HAVE BEEN DONE IN THE BEGINNING. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS HURT. I WOULD LIKE A RESPONSE AS TO WHAT WILL HAPPEN I HAVE THE SERIAL NUMBER WHICH SHOWS IT WAS ONE EFFECTED UNITS. *TR

NHTSA ID
10501317
Incident
Aug 25, 2012
Mileage
2,000 mi
Other / unspecified
Filed Dec 31, 2008

TL*THE CONTACT OWNS A 2000 NEWMAR AMERICAN STAR. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2852. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V366000 (EQUIPMENT:RECREATIONAL VEHICLE). HE WAS CONCERNED THAT THE REMEDY TO INSTALL A SECONDARY BURNER HOUSING, A THERMAL FUSE, AND A MELT FUSE, WAS NOT A PREVENTIVE REMEDY. HE ALSO BELIEVES THAT THE REMEDY LISTED WAS ALSO INSUFFICIENT IN THE EVENT A FAILURE SHOULD OCCUR. THE EQUIPMENT WAS REPAIRED; HOWEVER, HE RECEIVED ANOTHER RECALL NOTICE. THE MANUFACTURER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 02/02/09. *LJ UPDATED 02/03/09. *JB

NHTSA ID
10253392
Incident
Dec 24, 2008

Compare model years

Complaint and recall counts across every year of this model

Newmar American Star by model year
YearComplaintsRecallsInvestigationsIssue Index
2008000—
2007000—
2006000—
2005020—
2004010—
2003310—
2002010—
2001010—
2000Viewing210—
1999010—
1998010—
1997010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.