2020 Newmar Dutch Star Problems

The contact owns a 2020 Newmar Dutch Star RV. The contact stated that while the RV was parked and occupied, the contact attempted to start the RV and became aware that the instrument panel was displaying a black screen. The dealer was contacted. The RV was not taken to a dealer nor an independent mechanic to be diagnosed. The RV was not repaired. The manufacturer was notified of the failure and informed the contact that the RV was out of warranty. The approximate failure mileage was 27,000.

The dash displaying the instrument panel is bubbling up and it prevents you from reading your instruments. The glare it causes is dangerous. Hearing from other customers that own the same RV tells me this is a common issue and there should be a recall.

I WAS UNABLE TO DIM THE DASH CLUSTER LIGHTS BELOW 100% BRIGHTNESS USING THE MANUFACTURER SUPPLIED DIMMING CONTROLS. I ATTEMPTED ADJUSTMENTS WHILE DRIVING AT NIGHT ON A FREEWAY WITH THE HEADLIGHTS ON, WHILE PARKED IN A REST AREA WITH THE ENGINE RUNNING AND HEADLIGHTS ON AND OFF, AND WITH THE IGNITION ON ACCESSORY WITHOUT THE ENGINE RUNNING. THIS CREATES DANGEROUS BRIGHT GLARE TO THE DRIVERS EYES MAKING DRIVING VERY DIFFICULT AT NIGHT.

I purchased a 2020 Newmar Dutchstar RV on [XXX] and first noticed the Tire Pressure Monitoring Sytem (TPMS) start to malfunction shortly after. The first indication of the malfunction were nuisance warnings stating tire overheat conditions, followed by constant communication warnings and multiple tires not indicating anything at all. The current state of the TPMS as of today [XXX] is it does not function at all with a constant communication error displayed on the dash panel. I received SF644A-C from DTNA in March 2022 stating the TPMS controller software required an update and some antenna modifications were required. I received FL935A-C and NHTSA #22V-379 in July 2022 stating the same information as the previous notification. I contacted my Freightliner service center, Transwest Truck Center in Fontana California (909) 770-5170 to request an appointment to have the safety recall completed. They stated they were waiting on software and parts from Freightliner. I finally got an appointment on 1-23-2023 to have the recall completed. The recall was completed the next day and when I picked up the vehicle the TPMS was still malfunctioning (same Issues) so I left the vehicle for additional repairs. I picked the vehicle up again on 1-27-2023 and the TPMS was still malfunctioning, but I could leave the vehicle for additional service due to a scheduled trip. My opinion only: The software update appears to ignore the low/high pressure and over temp warnings. Every year during annual service, I ask Transwest to look into the TPMS issue and they stated that Freightliner has not provided any additional guidance. I have called Freightliner 24/7 and they stated they are not aware of any issues. I don’t know what else I can do to get this issue resolved so I am attempting to file this claim with NHTSA. Numerous RV blogs have hundreds of comments from Freightliner owners who are experiencing the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Passenger entry door seal has failed and window is fogged making lane changing or viewing very difficult and unsafe. I have tried to contact Newmar and their reply was giving me a statement that my coach is out of warranty and I need to contact a 3rd party vendor for replacement at my cost. I would think a window separation would be a concern for Newmar Corp. I have read many other complaints from Newmar owners.