RoadVitals

2007 Newmar Kountry Star Dp

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Oct 22, 2009
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Apr 12, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2007 Newmar Kountry Star Dp, most frequently naming the brakes, electrical and visibility categories. 3 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes133.3%
  • Electrical133.3%
  • Visibility133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V235000

EQUIPMENT

Apr 12, 2011
5,486 units potentially affected
The defect: NEWMAR IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200 SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
The risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
The remedy: NEWMAR IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON MARCH 28, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
NEWMAR CORPORATIONView on NHTSA.gov
08V596000

TRAILER HITCHES

Nov 17, 2008
913 units potentially affected
The defect: NEWMAR IS RECALLING 913 MY 2007-2009 ALL STAR ME, DUTCH STAR DP, MY 2007-2008 KOUNTRY STAR DP, MY 2007 MOUNTAIN AIRE DP, AND MY 2009 DUTCH AIRE DP AND VENTANA DP MOTOR HOMES BUILT ON SPARTAN CHASSIS AND EQUIPPED WITH PUTNAM HITCHES. AFTER SOME PERIOD OF USE, CERTAIN TRAILER HITCHES MAY DEVELOP STRESS FRACTURES DUE TO SHARP RADII AND /OR TOOL MARKING.
The risk: FRACTURES IN THE SUSPECT HITCHES MAY RESULT IN HITCH SEPARATION, POTENTIALLY RESULTING IN INJURY AND/OR PROPERTY DAMAGE.
The remedy: NEWMAR IS WORKING WITH SPARTAN WHO WILL REPLACE THE TRAILER HITCH FREE OF CHARGE (PLEASE SEE 08V567). OWNERS MAY CONTACT SPARTAN AT 1-517-543-6400 OR NEWMAR AT 1-574-773-7791.
NEWMAR CORPORATIONView on NHTSA.gov
08V075000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Feb 20, 2008
409 units potentially affected
The defect: NEWMAR IS RECALLING 409 MY 2007-2008 ALL STAR, DUTCH STAR, VENTANA, AND KOUNTRY STAR DIESEL PUSHERS MOTOR HOME CHASSIS. THERE MAY BE A LOOSE CONNECTION BETWEEN THE BUS BAR AND A GRID PAD DUE TO THE PINS BEING SLIGHTLY SMALLER DIAMETERS AFTER ASSEMBLY. ELECTRICAL POWER MAY BE LOST TO COMPONENTS OF THE MAJOR CHASSIS OPERATING SYSTEMS (ENGINE, TRANSMISSION, STARTING, COOLING) CAUSING THE VEHICLE TO SHUT DOWN AND/OR NOT BE CAPABLE OF POWERING UP.
The risk: EACH VEHICLE COULD POTENTIALLY EXPERIENCE A UNIQUE CIRCUMSTANCE WHERE ONE OR A COMBINATION OF THE FOLLOWING CONDITIONS COULD OCCUR: LOSS OF ELECTRICAL POWER TO THE ENGINE, TRANSMISSION, STARTING AND ENGINE COOLING SYSTEMS, OPERATION OF THE RIGHT CHASSIS STOP/TURN SIGNAL AND RIGHT TRAILER STOP/TURN SIGNAL, THE ANTI-LOCK BRAKE SYSTEM, AUXILIARY BRAKE SYSTEM, THE HEATER ELEMENTS IN THE AIR DRYER, AND THE HEATER ELEMENT IN THE WATER-IN- FUEL SEPARATOR.
The remedy: NEWMAR IS WORKING WITH SPARTAN TO REPAIR THESE MOTOR HOMES (PLEASE SEE 07V363). THE DVEC BUSSMANN BOX WILL BE REPLACED. OWNERS MAY CONTACT SPARTAN AT 1-517-543-6400 OR NEWMAR AT 574-773-7791.
NEWMAR CORPORATIONView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Oct 22, 2009

THE VEHICLE'S ENGINE BEGAN TO TURN WITHOUT THE IGNITION KEY IN PLACE. THE STARTER WAS RUINED BEFORE ATTEMPTS TO DISENGAGE POWER TO THE STARTER WERE SUCCESSFUL. THE MECHANIC WHO REPLACED THE STARTER BELIEVES THE CAUSE WAS WATER INFILTRATION OF BUSSMAN BOX WHERE ENGINE STARTER FUSES AND RELAYS ARE LOCATED. A BUSSMAN BOX HAS BEEN THE SUBJECT OF OTHER SAFETY RECALLS ON NEWMAR BRAND DIESEL PUSHERS. WHEN CONTACTED, BOTH THE CHASSIS MANUFACTURER (SPARTAN) AND THE COACH MANUFACTURER (NEWMAR) DENY RESPONSIBILITY FOR THE PROBLEM. NO REMEDY HAS BEEN OFFERED BY EITHER MANUFACTURER. *TR

NHTSA ID
10289411
Incident
Oct 18, 2007
Mileage
8,800 mi
Visibility
Filed Aug 14, 2008

MOTOR HOME IS NEW. WINDSHIELDS WIPERS WERE TURNED ON DURING A RAIN STORM. ON THE FIRST SWEEP BOTH WIPER ARMS EXTENDED TOO FAR TO THE LEFT. DRIVERS SIDE WIPER ARM WRAPPED AROUND THE LEFT SIDE OF THE CURVED WINDSHIELD WHILE THE PASSENGER SIDE WIPER ARM ROTATED APPROX 180 DEGREES. WIPERS ARMS FROZE IN THAT POSITION. WIPER MOTOR WAS BURNT UP, FUSE WAS BLOWN, AND SPLINES IN THE WIPER ARMS WHERE MOUNTED TO WIPER ROTATING SYSTEM WERE GROUND SMOOTH. WIPER ARMS AND MOTOR WERE REPLACED UNDER WARRANTY. SECOND TIME WIPERS TURNED ON DURING A RAIN STORM THEY OPERATED APPROXIMATELY 24 CYCLES AND DID THE SAME THING. CHECKED THE NEWMAR OWNER SITE ON IRV2.COM AND FIND THAT MANY OTHER NEWMAR OWNERS REPORT THE SAME / SIMILAR EXPERIENCE WITH WIPERS. FIRST OCCURRENCE WAS ON SECONDARY ROAD. MINIMUM TRAFFIC, NO PLACE TO STOP SO PROCEEDED WITH DIMINISHED VISIBILITY. SECOND OCCURRENCE OCCURRED ON BUSY I-80 IN THE MIDDLE OF HEAVY SEMI TRUCK TRAFFIC. AGAIN NO PLACE TO SAFELY STOP SO PROCEEDED WITH GREATLY DIMINISHED VISIBILITY UNTIL COULD SAFELY STOP AND WAIT FOR RAIN AND WATER THROWN BY TRAFFIC TO CEASE. CURRENTLY WAITING FOR NEWMAR TO FIND SOMEONE WHO CAN ADDRESS PROBLEM. *TR

NHTSA ID
10238135
Incident
Aug 4, 2008
Mileage
4,000 mi
Brakes
Filed Mar 4, 2008

TL*THE CONTACT OWNS A 2007 NEWMAR KOUNTRY STAR DIESEL PUSHE. THE ABS WARNING INDICATOR LIGHT ILLUMINATED, BUT THERE WAS NO FAILURE WHILE DRIVING AND BRAKING. THE DEALER REPLACED THE ABS SENSORS, IN ADDITION TO OTHER REPAIRS. ALL THE REPAIRS THAT WERE MADE WERE UNKNOWN. THE ABS WARNING INDICATOR LIGHT HAS ILLUMINATED AGAIN. THE ENGINE SIZE AND NUMBER OF CYLINDERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 19,000.

NHTSA ID
10220061
Incident
Dec 25, 2006
Mileage
2,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB-377

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NEWMAR: WARRANTY CLAIM MAY BE DENIED BY EVANS TEMPCON, IF WARRANTY PARTS NOT REPLACED WITH ORIGINAL OEM PART. *PE

TSB-372

SEAT BELTS

NEWMAR CORP.: FAILED AMSAFE SEAT BELTS BEING RETURNED TO NEWMAR FOR WARRANTY COVERAGE. PLEASE NOTE THAT WHEN CHANGING OUT WARRANTY AMSAFE SEAT BELTS, BOTH HARNESS STRAP WITH CLIP AND BUCKLE PORTION WILL NEED TO BE RETURNED. ALL MOTORIZED MODELS AND ALL MODEL YEARS ARE INCLUDED. *PE

338

ELECTRICAL SYSTEM:SOFTWARE

[ENGINE BRAKE] LIGHT FUNCTION WAS PROGRAMMED (DISABLED) IN [ENGINE PROGRAMMING PARAMETERS]. *NJ

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Newmar Kountry Star Dp by model year
YearComplaintsRecallsInvestigationsIssue Index
2008060—
2007Viewing330—
2006030—
2005030—
2004020—
2003020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.