Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Dec 26, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 160 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2000 Nissan Altima submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistanceElectrical
Filed Dec 26, 2011
WHILE GOING 75MPH ON CRUISE CONTROL ALL OF A SUDDEN ALL THE GAUGES (RPM, MPH, FUEL, ENGINE TEMP) DROPPED DOWN TO ZERO. ONLY THE CRUISE CONTROL LIGHTS REMAINED ON. ALL WHILE A COMBINATION OF #'S AND LETTERS CAME UP ON THE ODOMETER (EVEN THE ODOMETER WENT BLANK). IT WAS A SHOCK AND I DID NOT KNOW HOW TO REACT TO THIS. MY FIRST REACTION WAS TO TURN OFF THE CRUISE CONTROL VIA THE BUTTONS ON THE STEERING WHEEL, AS SOON AS I DID IT THIS CAUSED ALL THE GAUGES TO COME BACK TO LIFE INCLUDING THE ODOMETER. VERY WEIRD ISSUE. *TR
NHTSA ID
10441217
Incident
Dec 11, 2011
Mileage
178,000 mi
Driver assistanceElectrical
Filed Mar 14, 2011
WHILE DRIVING THE DASHBOARD GOES OUT COMPLETELY. YOU CAN NOT TELL HOW FAST YOU'RE GOING OR WHAT THE RPM IS OR ANYTHING, INCLUDING THE GAS GAUGE. WHEN THIS HAPPENS, SOMETIMES THE CAR BEGINS TO LOSE POWER AS IF THE GAS PEDAL ISN'T WORKING AND THEN ALL OF A SUDDEN IT COMES BACK AND YOU GET PROPELLED FORWARD. THIS HAPPENS VERY FREQUENTLY AND I'M AFRAID THAT I AM GOING TO GET A SPEEDING TICKET ONE DAY BECAUSE THERE IS NO WAY FOR ME TO TELL HOW FAST I AM GOING WHEN THE DASHBOARD GOES DEAD AND EVEN WORSE I'M AFRAID I'M EITHER GOING TO LOSE SPEED AND GET REAR-ENDED OR GAIN SPEED AND BE PROPELLED INTO THE VEHICLE IN FRONT OF ME. I HAVE RESEARCHED THIS, AND THIS IS A VERY COMMON PROBLEM WITH THIS YEAR, MAKE, AND MODEL VEHICLE. IN ALL THE OTHER COMPLAINTS THAT I HAVE FOUND ONLINE, THEY ALL GO TO THE MECHANICS AND THEY CAN NOT FIGURE OUT THE PROBLEM. I BELIEVE THIS IS A VEHICLE DEFECT AND THE ELECTRICAL UNIT ON THE DASHBOARD NEEDS TO BE RECALLED AND FIXED BEFORE SOMEONE GETS INJURED OR KILLED DUE TO THIS MALFUNCTION. ALSO, THIS ELECTRICAL ISSUE CAUSES THE SERVICE ENGINE LIGHT TO TURN ON AND GIVES A MISREAD WHEN YOU TAKE IT IN TO BE DIAGNOSED.
NHTSA ID
10391388
Incident
Jun 17, 2010
Mileage
115,000 mi
Driver assistanceElectrical
Filed Sep 3, 2007
I OWN A 2000 NISSAN ALTIMA GXE, AND HAVE BEEN EXPERIENCING A FAILURE IN THE SPEEDOMETER, TACH, ODOMETER, AND TEMP GAUGE WHILE DRIVING. THE GAUGES WILL FREEZE UP AT ANY TIME AND STAY AT THEIR LAST POSITION, WHILE THE CAR CONTINUES TO OPERATE AS NORMAL. THE CRUISE CONTROL WILL ALSO KICK OFF IF IT IS BEING USED AT THE TIME. THIS LEADS TO A VEHICLE THAT IS ONLY DRIVABLE BY USING THE NAKED EYE AND JUDGING YOUR SPEED BY OTHER CARS, AND A FAILURE IN CORRECT REPORTING OF MILEAGE. A SOLUTION IS STILL UNDER INVESTIGATION, AND A DEALER HAS NOT BEEN ABLE TO DIAGNOSIS IT YET. I HAVE SEEN MANY OTHER REPORTS OF THIS SAME PROBLEM ON SEVERAL MODELS OF NISSANS OF THIS YEAR (FRONTIER, SENTRA, PATHFINDERS) POSTED AT VARIOUS ONLINE CAR FORUMS. OBVIOUSLY THIS IS A DANGEROUS ISSUE THAT HAS BEEN OVERLOOKED BY NISSAN USA. *TR
NHTSA ID
10201721
Incident
Sep 2, 2007
Mileage
124,505 mi
Driver assistanceEngine
Filed May 7, 2007
TL*THE CONTACT OWNS A 2000 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE AUTOMATICALLY ACCELERATES WHEN IDLE AND HE MUST SLAM ON THE BRAKE PEDAL TO KEEP THE VEHICLE FROM MOVING. THE FAILURE OCCURS AT RANDOM. THE CURRENT MILEAGE IS 37,000 AND FAILURE MILEAGE WAS 32,000.
NHTSA ID
10189945
Incident
Feb 1, 2007
Mileage
32,000 mi
Driver assistanceEngine
Filed Mar 8, 2007
THROTTLE ASSEMBLY CONTINUES TO FALL APART WHILE DRIVING VEHICLE, DISENGAGING THE THROTTLE AND RENDERING THE VEHICLE HELPLESS AND UNABLE TO ACCELERATE AT ALL. *JB
NHTSA ID
10184550
Incident
Feb 12, 2007
Mileage
117,922 mi
Driver assistanceElectrical
Filed Aug 3, 2005
I BOUGHT THIS 2000 NISSAN ALTIMA NEW. SINCE APPROXIMATELY DECEMBER OF '03 THE INSTRUMENT CLUSTER HAS REPEATEDLY (TOO MANY TIMES TO KEEP TRACK OF) MALFUNCTIONED AT ARBITRARY TIMES GIVING EITHER NO INFO (GAUGES ALL GO TO 0) OR INCORRECT INFO (130 MPH AT 1K RPM W/NO WATER TEMP AND SUDDENLY FULL TANK OF GAS). PROBLEM CAN LAST ANY WHERE FROM MINUTES TO 24 HOURS+. THE CRUISE CONTROL ALSO MALFUNCTIONS WHENEVER THIS OCCURS. FIRST TOOK TO DEALER ON 12/31/03, THEY COULD NOT DIAGNOSE PROBLEM, TOLD ME TO BRING IT BACK WHILE MALFUNCTIONING. FINALLY WAS ABLE TO GET THE CAR WHILE MALFUNCTIONING TO SAME DEALERSHIP ON 8/1/05. PROBLEM HAS STARTED TO INCREASE IN FREQUENCY AND DURATION. THE SECOND THEY HOOKED DIAGNOSTIC EQUIP TO IT THE CLUSTER CORRECTED. THEY KEPT FOR 2 DAYS, DID NOT MALFUNCTION AGAIN SO THEY COULD NOT DIAGNOSE 100%. THEY WANT TO TRY REPLACING THE SPEEDOMETER HEAD AT $320, BUT 1) CAN'T GUARANTEE IT WILL SOLVE PROBLEM AND 2) CAN'T GET PART. THEY ESTIMATE 6-8 WKS MINIMUM TO GET PART. WHEN I WENT TO LEAVE DEALERSHIP CLUSTER MALFUNCTIONED SHOWING NO INFORMATION, BUT NO TECHNICIAN WAS AVAILABLE TO DIAGNOSE. SHOWED ZERO ON ALL GAUGES EXCEPT GAS WHICH ARBITRARILY READ 3/4 TANK FOR ENTIRE 20-25 MILE TRIP HOME. THIS CAR IS AN ACCIDENT, OR WORSE, WAITING TO HAPPEN. *NM
NHTSA ID
10131471
Incident
Dec 31, 2003
Mileage
51,134 mi
Driver assistanceElectrical
Filed May 10, 2005
MY VEHICLE IS A 2000 NISSAN ALTIMA SE. (ALSO I HAVE HEARD THERE ARE OTHER NISSANS WITH THIS PROBLEM NOT JUST ALTIMA) THE PROBLEM IS THE GUAGES ON THE INSTRUMENT PANEL FAILING DURING OPERATION, IE. SPEEDOMETER, TACHOMETER, GAS GUAGE, AND TEMP GUAGE. THE FIRST TIME IT HAPPENED AND JUST LIKE EVERY OTHER TIME IT HAPPENS THERE IS NOTHING DIFFERENT THE GUAGES WILL JUST SHUT OFF AND NORMALLY FALL TO THE ZERO POSTION. SOMETIMES THE WILL FREEZE IN PLACE. AFTER THE FIRST MONTH I OWNED THE CAR (BOUGHT AS A PREOWNED VEHICLE) THE CHECK ENGINE LIGHT CAME ON DURING THE GUAGE FAILURES I HAD THE CODE CHECKED AND IT WAS DETERMINED THE SPEED SENSOR WAS BAD. I BOUGHT AND REPLACED THE SPEED SENSOR WITH AN OEM PART. HOWEVER THE GUAGE FAILURE WAS NOT FIXED IT STILL HAPPENS. THE INCIDENT DATE STARTED 21FEB2003 AND STILL PERSISTS AND THE NUMBERS OF FAILURES I HAVEN'T KEPT COUNT BUT ABOUT AVERAGE OF EVERYOTHER DAY IT GOES OUT.
NHTSA ID
10120494
Incident
Feb 21, 2003
Mileage
63,000 mi
Driver assistance
Filed Oct 1, 2004
THE ACCELERATOR CONNECTING ROD CAME OFF WHILE DRIVING.UPON INSPECTION I NOTICED THE SOCKET WAS CRACKED.*AK
NHTSA ID
10093412
Incident
Sep 22, 2004
Mileage
65,500 mi
Driver assistanceEngine
Filed Jun 25, 2004
WHEN DRIVING, GAUGES SUDDENLY STOP WORKING. THE TACHOMETER, ENGINE TEMPERATURE GAUGE, FUEL GAUGE FREEZE IN PLACE. THE SPEEDOMETER REGISTERS THE MAX AND THE DIGITAL ODOMETER WENT TO ZERO. *AK
NHTSA ID
10078799
Incident
Jun 20, 2004
Mileage
40,900 mi
Driver assistance
Filed May 5, 2004
I HAVE EXPERIENCED 2 DANGEROUS INCIDENTS OF SUDDEN UNANTICIPATED ACCELERATION WITH MY 2000 NISSAN ALTIMA SE [XXX]. THE FIRST, WITNESSED BY MY HUSBAND & SON, OCCURRED ON DECEMBER 26, 2003. APPROACHING A RED LIGHT, I SLOWED TO A STOP WITH MY FOOT SQUARELY ON THE BRAKE. THE ENGINE SUDDENLY RACED ALARMINGLY AND THE CAR TRIED TO LURCH THROUGH THE LIGHT. I PUT THE CAR IN NEUTRAL AND THE ENGINE RACING INCREASED. I TURNED THE CAR OFF. THE HEAD MECHANIC AT OUR LOCAL DEALERSHIP HAD NO IDEAS. AGAINST MY BETTER JUDGMENT, I TOOK THE CAR BACK. THE NEXT WEEKEND, IT HAPPENED AGAIN. I PULLED BACKWARDS OUT OF A PARKING SPOT, PUT THE CAR IN DRIVE, AND THE ENGINE SUDDENLY TOOK OFF. THE RPMS REGISTERED WITHIN SECONDS UP TO 6500 RPMS. PUT IN NEUTRAL, THE RPMS INCREASED TO 7000 RPMS. I TURNED THE CAR OFF. I TOLD OUR LOCAL NISSAN DEALERSHIP THAT I WOULD NOT DRIVE THE CAR UNTIL THIS DANGEROUS PROBLEM WAS DIAGNOSED AND FIXED. ON THE NISSAN HOTLINE (1-800-NISSAN-1), THE CUSTOMER RELATIONS REPRESENTATIVES TOLD ME: (1) THEIR TECHNICAL SERVICES DEPARTMENT WAS UNFAMILIAR WITH THIS PROBLEM (NISSAN LATER SAID THAT, ALTHOUGH THEY HAD RECEIVED CUSTOMER COMPLAINTS, THEY HAD NEVER BEEN ABLE TO REPLICATE THE PROBLEM IN A SHOP); AND (2) IF THE PROBLEM COULD NOT BE "REPLICATED" IN SHOP, THEN, IN EFFECT, "THERE WAS NO PROBLEM" AND NO REMEDY. I WENT ONLINE AND FOUND THAT S.U.A. IS A MAJOR PROBLEM NATIONALLY. I COULD NOT DRIVE THIS CAR, COULD NOT ALLOW A FAMILY MEMBER TO DRIVE THIS CAR, AND COULD NOT SELL THE CAR. AFTER ALMOST SIX WEEKS WITHOUT MY CAR, I TRADED IT BACK TO THE LOCAL DEALERSHIP AT CONSIDERABLE LOSS WITH THE UNDERSTANDING THAT THEY WOULD CONTINUE TO TRY TO REPLICATE THE PROBLEM AND WOULD NOT RE-SELL THE VEHICLE TO AN UNINFORMED CONSUMER. I HAVE 35 YEARS OF SOLID DRIVING EXPERIENCE. THERE IS NO POSSIBILITY OF DRIVER ERROR HERE. THE PUBLIC NEEDS YOUR HELP.*AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
10068330
Incident
Dec 26, 2003
Mileage
40,000 mi
Driver assistance
Filed Apr 19, 2003
CAR SUDDENLY ACCELERATES WHEN STOPPED OR STOPPING. THERE WAS NO POSSIBILITY MY FOOT WAS ON THE BRAKE AND ACCELERATOR AT THE SAME TIME. CAR WAS SHIFTED TO NEUTRAL AND ENGINE TURNED OFF. ON RESTART ENGINE PERFORMED NORMALLY. *JB
NHTSA ID
10016211
Incident
Apr 16, 2003
Mileage
47,000 mi
Driver assistance
Filed Oct 15, 2002
STOPPED AT RED LIGHT, CAR RACED TO 4500 RPMS, FOOT ON BRAKE. PUT IN NETURAL, KICKED GAS PEDAL, RACED EVEN HIGHER, KICKED IT AGAIN, IT SLOWED DOWN. WENT 500 FEET, RACED TO 7000 RPMS. TOOK TO DEALER, NOTHING FOUND WRONG. HAPPENED AGAIN ON THE 12 OF OCTOBER, THEN AGAIN ON THE 14 OF OCTOBER. AT DEALERSHIP NOW THEY ARE GOING TO DRIVE IT UNTIL IT HAPPENS TO THEM. SCARY SITUATION. ANY HELP WOULD BE APPRECIATED....THANKS FOR YOUR TIME AND CONSIDERATION. MR
NHTSA ID
768467
Incident
Sep 16, 2002
Driver assistance
Filed Sep 17, 2002
VEHICLE STARTED TO LURCH FOWARD WHILE PULLING INTO A PARKING SPACE. VEHICLE TAKEN TO A DEALER, AND DEALER WAS UNABLE TO LOCATE CAUSE OF PROBLEM. *AK CONSUMER STATED THE THROTTLE SENSOR WAS REPLACED THE FIRST TIME THE INCIDENT HAPPENED.*JB
NHTSA ID
8018824
Incident
Jun 17, 2002
BrakesDriver assistance
Filed Aug 23, 2002
Crash reported2 injuries reported
WHILE FEET WAS ON BRAKES VEHICLE ACCELERATED AT A HIGH SPEED, CAUSING AN ACCIDENT. RESULTING IN DRIVER AND PASSENGER INJURIES.*AK
NHTSA ID
8017121
Incident
Aug 21, 2002
BrakesDriver assistance
Filed Aug 23, 2001
Crash reported
CAR AUTOMATICALLY RAPIDLY ACCELERATES WHEN STOPPED. THE ANTI-LOCK OFF LIGHT APPEARED. THIS RAPID ACCELERATION HAS HAPPENED TO ME THREE TIMES IN A TWO WEEK PERIOD. I AM 50 YEARS OLD AND HAVE NEVER HAD AN ACCIDENT. NOW I HAVE REAR ENDED TWO PEOPLE WHEN I WAS COMPLETELY STOPPED. THE FIRST TIME, THE CAR STOPPED WHEN I HIT THE CAR IN A DRIVE THROUGH MCDONALD'S. THE SECOND I WAS STOPPED 2-4 FEET BEHIND A PICK UP TRUCK AT A LIGHT AND MY CAR ACCELERATED AND HIT HIM. I HAD TO PUT MY CAR IN PARK TO STOP IT AFTER I HIT HIM. THE THIRD TIME IT OCCURRED I WAS THE FIRST ONE IN LINE AT AN INTERSECTION. I DID NOT HIT ANYONE, BUT HAD TO SHUT THE CAR OFF FOR IT TO COME BACK TO A COMPLETE START. THE DEALERSHIP HAS HAD MY CAR ON TWO OCCASIONS AND IT DID NOT MALFUNCTION WHEN THEY HAD IT IN THEIR POSSESSION. HOWEVER, THE SERVICE MANAGER TOLD ME THAT THEY HAVE HAD PROBLEMS WITH THE SENTRA MODEL. I NOW AM FEARFUL OF DRIVING MY CAR AND PUT IT IN PARK WHENEVER I STOP. I AM GOING TO WRITE TO THE PRESIDENT OF NISSAN. THIS IS MY THIRD ALTIMA AND I LOVE MY CAR I AM JUST PETRIFIED TO GET BEHIND THE WHEEL. THE NEXT TIME IT HAPPENS IT MAY BE WHEN I AM DROPPING MY SON OFF AT SCHOOL.*AK
NHTSA ID
751032
Incident
Jul 27, 2001
Driver assistance
Filed May 18, 2001
I HAVE A MANUAL TRANSMISSION. THE ENGINE IDLE BECOMES ERRATIC AT TIMES, SOMETIMES WHEN YOU START IT THE IDLE WILL GO UP AND DOWN FROM 1000 TO 2100 CONTINUOUSLY. MOST OF THE TIME THE IDLE REMAINS HIGH WHEN YOU PUSH IN THE CLUTCH AROUND 1600RPM UNTIL YOU COME TO A COMPLETE STOP. OTHER TIME THE IDLE GOES VERY LOW NEAR 400 RPM ALMOST TO A STALL CONDITION. NISSAN SAYS ITS NORMAL. I HAVE SEEN THIS SAME COMPLAINT NOT ONLY WITH THE ALTIMA BUT WITH THE NISSAN FRONTIER 2.4L WITH MANUAL AS WELL (SAME ENGINE AS THE ALTIMA).*AK
NHTSA ID
745502
Incident
Oct 15, 2000
Driver assistance
Filed Apr 4, 2001
CONSUMER HAS TO PUMP GAS PEDAL TO GET VEHICLE STARTED. CONSUMER SOMETIMES HAS TO LEAVE SOMEONE IN VEHICLE TO KEEP IT RUNNING. VEHICLE IS TOO NEW TO BE DOING THIS. DEALER CAN'T FIND ANYTHING WRONG WIHT IT.*AK
NHTSA ID
885069
Incident
Mar 23, 2001
BrakesDriver assistance
Filed Nov 2, 2000
CONSUMER HAD TO USE A LOT OF FORCE WHEN APPLYING BRAKES. ENGINE REVVED UP TO 2500 RPMS,NOT STOPPING AT ANY OCCASION. DEALER JUST FIXED IT & TWICE IT HAS DONE THE SAME. *AK THERE WAS SURGE IN ENGINE WHILE STOPED AT LIGHT, AND THE RPM WENT FROM 750-2500. ALTHOUGH THE VEHICLE WAS SEVICED, THE PROBLEM REOCCURED. THE DEALER FOUND OUT THAT THE CAUSE WAS A FAULTY THROTTLE POSITION SWITCH. HOWEVER, THE PROBLEM STILL EXISTS AFTER THE SWITCH WAS REPLACED. *YH
NHTSA ID
874296
Incident
Oct 15, 2000
Driver assistance
Filed Sep 29, 2000
Crash reported
WHILE TRAVELING 15-20 MPH VEHICLE SUDDENLY ACCELERATED UP TO 50 MPH, EVEN AFTER SHIFTING INTO REVERSE, VEHICLE CONTINUED TO ACCELERATE UP TO 50 MPH UNTIL VEHICLE STRUCK ANOTHER VEHICLE. DEALER INSPECTED VEHICLE,AND WAS UNABLE TO LOCATE THE PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
NHTSA ID
871924
Incident
Sep 22, 2000
Driver assistance
Filed Aug 8, 2000
Crash reported1 injury reported
CONSUMER WAS APPROACHING A RED LIGHT APPLIED BRAKES, AND VEHICLE SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED WHILE FOOT WAS ON BRAKES, CAUSING VEHICLE TO HIT TREE/ ROCKS, AND RAN INTO A CANAL. UPON IMPACT, AIRBAGS DEPLOYED, AND CONSUMER UNBUCKLED SEATBELT. ALSO, JUMPED INTO CANAL FROM PASSENGER'S SIDE BECAUSE DRIVER SIDE DOOR WAS STUCK. *AK
NHTSA ID
867192
Incident
May 16, 2000
Driver assistance
Filed Jun 29, 2000
Crash reported
THE THROTTLE/ACCELERATOR STUCK, 3 TIMES, THE RPM'S OR THE CAR ROARED, I WAS IN THE GARAGE ONCE, AT THE END OF MY DRIVEWAY THE SECOND TIME MOVING FORWARD, AND THE 3 RD TIME IN REVERSE THE VEHICLE WAS SPUN AROUND 360 DEGREES, I HIT A STATIONERY VEHICLE GOING ABOUT 40-50 MPH. WITHIN 15-20 FEET.*AK
NHTSA ID
724736
Incident
Jun 10, 2000
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own