2017 Nissan Altima Interior & seats Problems

The contact owns a 2017 Nissan Altima. The contact stated that while driving at 30 MPH, the hood unexpectedly opened and struck the front windshield. The failure caused windshield glass shards to fly into the contact's eyes. The contact pulled over to the side of the road and called the insurance company, which dispatched a tow truck to the location. The contact was waiting for the ambulance to arrive to receive medical attention. While waiting for the ambulance and tow truck to arrive, the contact researched and discovered that the VIN was included in NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages); however, the contact had not received the recall notification. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11746713

Incident

Jun 26, 2026

The passenger airbag system failed, specifically the occupant sensor and the pad beneath the passenger seat. These components are responsible for detecting whether a passenger is present and ensuring the airbag deploys correctly in a crash. I've also been told that I may be at risk of not having my airbag deploy in an accident. My vehicle is available for inspection upon request. I am a single mother. My child rides in the vehicle regularly, and my elderly parents occasionally ride in the passenger seat . Because the occupant sensor has failed, the passenger airbag may be suppressed entirely in the event of a collision. No passenger in the front seat would have airbag protection in an accident, and it's possible I would not either. We have been driving under these conditions for an extended period of time without a remedy. A trusted independent mechanic inspected the vehicle and confirmed the fault. They diagnosed the issue as a failure of the occupant classification sensor and seat pad, and noted that recalibration was attempted. The recalibration did not resolve the problem, and the airbag warning light remains on. I have not yet taken the vehicle to a Nissan dealership for diagnosis. It has not been inspected by Nissan, law enforcement, or insurance representatives. The airbag warning light on the dashboard has been illuminated continuously for many months. The light is solid, not flashing, which my mechanic indicated reflects a confirmed, persistent fault in the system rather than an intermittent issue. There were no prior symptoms before the light appeared.

NHTSA ID

11733781

Incident

Feb 1, 2026

The contact owns a 2017 Nissan Altima. The contact received notification of NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The contact stated that while driving approximately 40 MPH, the hood unexpectedly opened and struck and cracked the windshield. Additionally, the driver’s and passenger’s side fenders were damaged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 134,217.

NHTSA ID

11715966

Incident

Feb 5, 2026

Mileage

134,217 mi

The contact owns a 2017 Nissan Altima. The contact stated that the vehicle was included in NHTSA Campaign Number: 20V315000 (Latches/Locks/Linnkages) for the hood latch and was taken to the dealer, who completed the remedy on June 3, 2025. After the remedy had been completed, while decelerating and coming to a stop at approximately 20 MPH, the hood of the vehicle suddenly lifted, hitting the windshield, causing it to fracture in many places, with some pieces of glass completely detaching. The rear-view mirror had detached as a result. The contact received many cuts from the glass. The contact contacted the police and later filed a police report. The vehicle was towed to a friend's home. The vehicle was then towed to the dealer, who had not diagnosed the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 242,000.

NHTSA ID

11700092

Incident

Oct 20, 2025

Mileage

242,000 mi

As appears to be the case with many other 2017 Nissan Altima drivers, the light indicating the Passenger Side Air Bag is OFF remains on even when adults are in the seat. When the dealership took a look at the issue, they said the Occupant Control Sensor System required replacement, and quoted ~$1,000 to fix this issue. This is a cost we weren't able to bear, and so we have had to use the car with NO functional passenger side airbags for several years. The OCS failed approximately 5 years after the car was purchased. For a safety-critical feature, it is concerning that there is no remedy for the public. This issue appears identical to the OCS problem identified in NHTSA Campaign #16V-244 (Reference #NTB16-054b) from August 25, 2016. It appears that the 2017 Nissan Altima was excluded from this recall, despite suffering the same manufacturing issues.

NHTSA ID

11677018

Incident

Jul 29, 2021

The contact owns a 2017 Nissan Altima. The contact stated while driving at an undisclosed speed, the driver's side sun visor independently detached. The vehicle was taken to the dealer where it was diagnosed with sun visor failure. The contact was informed that the driver's side sun visor assembly needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure impaired driving visibility. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ID

11672902

Incident

Apr 11, 2025

In November 2023 vehicle had an airbag warning light, took to Nissan Dealer. Inspected by Nissan service. Diagnostic and "repair" performed on driver side airbag. 8 months later in mid July -SAME airbag warning light came on. Needed an oil change in a few weeks and was not driving the vehicle due to out of town vacation. Took Vehicle to the same Nissan Dealership on 8/5/2024. Nissan again inspected and we were again charged for a diagnostic and told needed to fix by replacing the entire seat for $3000. When we asked the service manager why it wasn't fixed he stated perhaps the service in 2023 caused "corrosion" or a faulty airbag or faulty electrical. This is an internal issue inside the seat. Dealership would not help fix. Called Nissan Corporate and filed a case. This vehicle has never had any accidents or damage. Half of the national average of mileage. Meticulously cared for and taken only to Nissan for oil changes. Never touched the seat . After owning this vehicle for less than 7 years it has 45,142 miles . Filed a report with BBB a week ago and have not had any response. Was hoping in good faith Nissan would do the honorable thing and replace this seat as this is our family car. We take our children. to school in it. Go to church in it. Drive to family for get together in it. Now we are worried that the airbag may randomly deploy, or not deploy at all. It is a huge safety concern. We are worried that there may be other 2017 Nissans out there with similar issues. And we cannot sell , as we would never want to put another family at risk . Bottom line , Nissan is being negligent. There is a vehicle that clearly has faulty manufacturing / parts - and they do not wish to do the right thing. We do not feel we should be responsible for something that is not our fault. We hope this can be investigated, as this is an extremely popular vehicle - and there may be many more families at risk. Thank you

NHTSA ID

11610582

Incident

Aug 5, 2024

The contact owns a 2017 Nissan Altima. The contact stated that on two separate occasions, the center light console located on the roof in between the front driver and passenger seat had fallen off while driving at various speeds. After the initial failure, the vehicle was taken to a dealer where the console was repaired free of charge. The contact stated that almost two years after the initial failure, the same failure reoccurred. The vehicle was taken back to the dealer and the contact was provided an estimate for the repair. The manufacturer was also notified of the failure and informed the contact that there were no recalls or warranties on the vehicle. The contact was referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 50,000.

NHTSA ID

11605848

Incident

Jul 1, 2022

Mileage

50,000 mi

The contact owns a 2017 Nissan Altima. The contact stated while driving at approximately 15 MPH, the interior dome light assembly detached from the ceiling of the vehicle and fell striking the head of the driver. No injury was reported. The vehicle was later taken to the local dealer who diagnosed that the interior dome light assembly clip had failed, and the entire assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 42,000.

NHTSA ID

11594450

Incident

Jun 14, 2024

Mileage

42,000 mi

Took vehicle to get an oil changed & was informed that air bag light was on. Driver side air bag light came on with no warning & noticed now that the air bag seems deployed in the seat. Shop inspected & reset computer but could not find issue.

NHTSA ID

11567611

Incident

Nov 22, 2023

The contact owns a 2017 Nissan Altima. The contact received notification of NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The contact called the local dealer, but they failed to respond. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ID

11434006

Incident

May 31, 2021

The contact owns a 2017 Nissan Altima. The contact stated that while the vehicle was in for routine maintenance, it was discovered that the hood could not be opened. The vehicle was taken to the local dealer who confirmed that the vehicle was included in the NHTSA recall campaign number 20V315000 (Latches/Locks/Linkages) however, no repairs were performed. The manufacturer was not yet notified of the failure. The VIN was not available. The failure mileage was 78,000.

NHTSA ID

11423985

Incident

Jul 7, 2021

Mileage

78,000 mi

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. CEDAR PARK NISSAN (2121 S BELL BLVD, CEDAR PARK, TX 78613, (512) 620-7200) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11385459

Incident

May 1, 2020

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. AN UNKNOWN DEALER WAS CONTACTED IN REGARD TO THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11384712

Incident

Jul 1, 2020

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. SHORTY AFTER RECEIVING THE NOTIFICATION, THE VEHICLE WAS PARKED AND THE CONTACT NOTICED THAT THE HOOD HAD INDEPENDENTLY OPENED. THE VEHICLE WAS TAKEN TO GLENDALE NISSAN (484 E NORTH AVE., GLENDALE HEIGHTS, IL 60139; (630) 469-6100) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11375230

Incident

Aug 1, 2020

Mileage

58,000 mi

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE HOOD INADVERTENTLY UNLATCHED AND OPENED, STRIKING THE FRONT WINDSHIELD AND CAUSING A VISIBILITY HAZARD FOR THE DRIVER. DURING THE INCIDENCE, THE DRIVER LOST CONTROL OF THE STEERING AND DROVE OFF THE ROADWAY BEFORE COMING TO A STOP. THE VEHICLE WAS DRIVEN TO PORTSMOUTH NISSAN LOCATED AT 120 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INCLUDED NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 38,000.

NHTSA ID

11366364

Incident

Feb 24, 2020

Mileage

38,000 mi

2017 NISSAN ALTIMA. CONSUMER WRITES IN REGARDS TO MANUFACTURING DEFECT IN HOOD LATCH. *LD *JS

NHTSA ID

11361830

Incident

Oct 1, 2020

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE RECALL LETTER STATED THAT THE REMEDY WOULD BE AVAILABLE IN MID 2021. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11352577

Incident

Aug 24, 2020

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL 2021. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11348792

Incident

Aug 12, 2020

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING 65 MPH THE HOOD OPENED WITHOUT WARNING. THE CONTACT STATED THAT HE STOPPED IN THE MEDIAN OF THE HIGHWAY TO CLOSE THE HOOD AND AS A RESULT AN UNKNOWN VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT BOTH FRONT AND REAR PASSENGER SIDE DOORS WERE UNABLE TO CLOSED. THERE WAS NO FIRE, AIR BAG DEPLOYMENT, OR POLICE REPORT FILED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT CALLED HIS INSURANCE COMPANY WHERE INFORMED THE DAMAGE WAS NOT COVERED. THE CONTACT MENTIONED THE HOOD WAS UNLATCHED ON SEVERAL OCCASIONS, PREVIOUSLY. THE FAILURE MILEAGE WAS 72,465. INVALID VIN.*DT LN*JB

NHTSA ID

11341784

Incident

Jul 24, 2020

Mileage

72,465 mi

TL* THE CONTACT OWNS A 2017 NISSAN ALTIMA. THE CONTACT STATED SHE NOTICED THE HOOD LATCH WAS CONSTANTLY UNLATCHED. THE CONTACT STATED THE FAILURE RECURRED THREE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V315000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ADDITIONALLY, WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11340751

Incident

Apr 30, 2020