Driver assistance
Filed Jan 16, 2020
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO NISSAN OF RICHMOND (11401 W BROAD ST, HENRICO, VA 23233 (804) 346-4200). THE CONTACT STATED THAT THE MECHANIC REPLACED UNKNOWN FLUIDS AND BALANCED THE TIRES. THE VEHICLE WAS RETURNED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $5,000. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNSUCCESSFUL IN ATTEMPTS TO SPEAK WITH SOMEONE FROM THE MANUFACTURING DEPARTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
- NHTSA ID
- 11299913
- Incident
- Sep 2, 2019
- Mileage
- 120,000 mi
Driver assistance
Filed Aug 21, 2019
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 40 MPH. THE ACCELERATOR PEDAL WAS DEPRESSED IN AN ATTEMPT TO REGAIN SPEED, BUT IT FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A HUM SAFETY DEVICE THAT NOTIFIED THE DRIVER WHEN THE SPEED EXCEEDED 65 MPH, WHICH CAPTURED THE SPEED AT THE TIME OF THE FAILURE. THE CONTACT MENTIONED THAT A SIXTEEN WHEELER WAS BEHIND HER WHEN THE FAILURE OCCURRED AND HONKED AT HER DUE TO ALMOST BEING REAR ENDED. THE CONTACT CALLED BEDFORD NISSAN (18115 ROCKSIDE RD, BEDFORD, OH 44146) AND WAS INFORMED THAT SHE COULD DROP OFF THE VEHICLE. THE DEALER WAS UNAWARE AS TO WHEN THE VEHICLE WOULD BE DIAGNOSED AND THERE WERE NO LOANERS AVAILABLE FOR THE CONTACT. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S HOME. A MONTH BEFORE THE FAILURE, WHEN ATTEMPTING TO ACCELERATE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
- NHTSA ID
- 11245435
- Incident
- Jul 20, 2019
- Mileage
- 63,000 mi
Driver assistanceElectrical
Filed Jun 5, 2019
MY NISSAN JUKE 2013 IS HAVING ELECTRICAL PROBLEMS. I BROUGHT IT TO GERALD NISSAN IN NAPERVILLE, IL AND THEY TOLD ME THE IPDM NEEDED TO BE REPLACED FOR $1,100.00 AND THEY STILL WEREN'T SURE IT WOULD FIX THE PROBLEM. THE VEHICLE WON'T START SOMETIMES, IT STAYS WHILE DRIVING (VERY SCARY). IT OVER HEATED ONCE BECAUSE A SIGNAL WASN'T SENT TO THE FAN. I'VE NOTICED THIS IS I BIG COMPLAINT ISSUE WITH NISSAN. IS THERE A RECALL ON SUCH A PROBLEM. I CAN'T EVEN DRIVE THE CAR THE WAY IT IS BECAUSE I NEVER KNOW WHAT'S​ GOING TO HAPPEN NEXT. JOE
- NHTSA ID
- 11218141
- Incident
- May 19, 2019
- Mileage
- 130,000 mi
Driver assistanceEnginePowertrain (other)
Filed Feb 1, 2019
DRIVING ON HIGHWAY AVERAGING 80 MPH. I WAS NOT USING CRUISE CONTROL. AFTER 30 MINUTES OF DRIVING THE VEHICLE BEGINS TO DECELERATE. I PRESSED THE GAS PEDAL FURTHER TO ACCELERATE, YET IT HAD NO EFFECT. THE VEHICLE SPEED DROPPED TO 60 MPH. I PUT ON HAZARDS. THE VEHICLE CONTINUED TO DECELERATE TO 50 MPH. THIS HAPPENED WITHIN A MATTER OF SECONDS. I IMMEDIATELY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY. DURING THIS TIME, THE CHECK ENGINE LIGHT NEVER FLASHED, NOR DID ANY OTHER INDICATOR LIGHT COME ON. THE TEMPERATURE GAUGE WAS WELL BELOW THE HALFWAY POINT. I PARKED, AND RAISED THE HOOD TO EXAMINE THE VEHICLE. THE FLUIDS WERE ALL AT RECOMMENDED LEVELS. AFTER 5 MINUTES, I BEGAN TO DRIVE AGAIN. THE VEHICLE SLOWLY ACCELERATED AND WOULD NOT GO OVER 50 MPH. I PULLED OFF TO THE NEXT EXIT AND DROVE TO A GAS STATION. I DOUBLE CHECKED THE FLUIDS AND USED THE OWNERS MANUAL TO HELP IDENTIFY ANY DASHBOARD INDICATOR LIGHTS THAT MAY SIGNIFY THAT SOMETHING IS MALFUNCTIONING. NOTHING SHOWED. I KEPT THE CAR OFF FOR OVER 20 MINUTES. I STARTED THE CAR BACK UP AND IT RAN NORMALLY WITHOUT PROBLEMS. THERE HAS BEEN 10 OR MORE OTHER TIMES I CAN RECALL WHERE THIS HAS HAPPENED. THIS IS CRAP AND MAKES ME WISH I NEVER GOT THIS JUKE. I HAVE BEEN TO THE NISSAN DEALERS ALL AROUND ME AND NO ONE CAN EXPLAIN THIS PROBLEM TO ME. THERE NEEDS TO BE SOME SORT OF RECALL TO FIX THIS DANGEROUS PROBLEM. I DO NOT NEED CARS ALMOST REAR ENDING ME AND DRIVERS PISSED OFF AT ME BECAUSE MY CAR WONT GO. AND WHO HAS TIME TO WAIT 20 TO 40 MINUTES TO WAIT FOR WHATEVER THE ISSUE IS TO CORRECT ITSELF!
- NHTSA ID
- 11173515
- Incident
- Dec 29, 2017
- Mileage
- 90,000 mi
Driver assistanceEngineFuel system
Filed Nov 27, 2018
TURBO-CHARGE PROBLEM CAR SLOWS DOWN AND STOPS WHILE DRIVING
- NHTSA ID
- 11154149
- Incident
- Jun 20, 2018
- Mileage
- 62,000 mi
Driver assistance
Filed Nov 16, 2018
DRIVING ON HIGHWAY AVERAGING 80 MPH. I WAS NOT USING CRUISE CONTROL. AFTER 4 HOURS OF DRIVING THE VEHICLE BEGINS TO DECELERATE. I PRESSED THE GAS PEDAL FURTHER TO ACCELERATE, YET IT HAD NO EFFECT. THE VEHICLE SPEED DROPPED TO 60 MPH. I PUT ON HAZARDS. I SHIFTED THE AUTOMATIC GEAR SHIFT TO MANUAL AND ATTEMPTED TO DOWNSHIFT. THE GEAR INDICATOR ON THE DASHBOARD SHOWED 7 (TOP GEAR), AND AS I ATTEMPTED TO DOWNSHIFT, THE TRANSMISSION WOULD NOT DOWNSHIFT. THE '7' GEAR INDICATOR BEGAN TO FLASH. THE VEHICLE CONTINUED TO DECELERATE TO 50 MPH. THIS HAPPENED WITHIN A MATTER OF 10 SECONDS. I IMMEDIATELY MADE MY WAY TO THE SHOULDER OF THE HIGHWAY. DURING THIS TIME, THE CHECK ENGINE LIGHT NEVER FLASHED, NOR DID ANY OTHER INDICATOR LIGHT COME ON. THE TEMPERATURE GAUGE WAS WELL BELOW THE HALFWAY POINT. I PARKED, AND RAISED THE HOOD TO EXAMINE THE VEHICLE. THE FLUIDS WERE ALL AT RECOMMENDED LEVELS. AFTER 5 MINUTES, I BEGAN TO DRIVE AGAIN ON THE SHOULDER. THE VEHICLE SLOWLY ACCELERATED AND WOULD NOT GO OVER 50 MPH. I PULLED OFF TO THE NEXT EXIT AND DROVE TO A GAS STATION. I DOUBLE CHECKED THE FLUIDS AND USED THE OWNERS MANUAL TO HELP IDENTIFY ANY DASHBOARD INDICATOR LIGHTS THAT MAY SIGNIFY THAT SOMETHING IS MALFUNCTIONING. NOTHING SHOWED. I KEPT THE CAR OFF FOR OVER 20 MINUTES. I STARTED THE CAR BACK UP AND IT RAN NORMALLY WITHOUT PROBLEMS. THERE HAS BEEN 4 OTHER TIMES I CAN RECALL WHERE THIS HAS HAPPENED. I HAVE TAKEN IT TO THE NISSAN DEALER BACK IN 2016 REPORTING THIS ISSUE, AND THEY HAVE NOT BEEN ABLE TO RECREATE THE ISSUE. I AM CURRENTLY SITTING AT A NISSAN DEALER 300 MILES FROM HOME AS I AM ON A TRIP AND THEY STILL CANNOT FIGURE IT OUT. THIS ALL HAPPENED ON A 70MPH HIGHWAY AS MY 11 YR OLD DAUGHTER WAS IN THE CAR WITH ME, AND HAD CARS AND SEMI TRUCKS SWERVING TO AVOID HITTING US. I HAVE A 16 YR OLD SON WHO DRIVES MY CAR, AND I HAVE SERIOUS CONCERN FOR HIS SAFETY.
- NHTSA ID
- 11151948
- Incident
- Nov 15, 2018
- Mileage
- 73,000 mi
Driver assistanceEngine
Filed Sep 11, 2018
TL* THE CONTACT OWNS A 2013 NISSAN JUKE. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TOWED TO PINE BELT NISSAN OF TOMS RIVER (LOCATED AT 229-245 NJ-37, TOMS RIVER, NJ) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS DEFECTIVE AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT WAS INFORMED THAT NHTSA CHOSE WHICH VINS WERE INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
- NHTSA ID
- 11128757
- Incident
- Aug 30, 2018
- Mileage
- 62,000 mi
Driver assistanceEngineFuel system
Filed Feb 5, 2018
DIFFERENT DAYS. CAR DIED WHILE DRIVING STRAIGHT 30 MPH IN TOWN ON MAIN ST. CAR DIED IN MIDDLE OF THE ROAD, WAS UNABLE TO START THE CAR AGAIN. AFTER REPEATED PUSHING OF THE IGNITION START BUTTON THE CAR FINALLY STARTED./ CAR WAS PARKED AT HOME IN THE DRIVEWAY, I GOT IN TO LEAVE AND THE CAR WOULD NOT START, AGAIN REPEATEDLY PUSHED THE START BUTTON AND IT FINALLY STARTED, THIS HAS HAPPENED 5+ TIMES./ DRIVING ON INTERSTATE 80MPH CAR WOULD NOT RISE ABOVE 3000 RPM AND WOULD NOT ACCELERATE ABOVE 45MPH. PULLED THE CAR OVER TURNED IT OFF FOR 15 MINS RESTARTED AND IT WAS NORMAL AGAIN. HAPPENED 10+TIMES./ UPON STARTING THE SMELL OF FUEL IS STRONG INSIDE OF THE CAR, SOMETIMES WHILE DRIVING IN TOWN THE SMELL OF FUEL IS THERE. WHEN THE CAR TURNS OFF THE SMELL FADES AWAY. HAPPENS ALMOST DAILY.
- NHTSA ID
- 11067155
- Incident
- Feb 5, 2018
- Mileage
- 45,000 mi
Driver assistanceEnginePowertrain (other)
Filed Jul 17, 2017
I AM A FRUSTRATED OWNER OF A 2013 NISSAN JUKE SL. I AM THE FIRST AND ONLY OWNER. AT ABOUT 20K MILES, I TOOK THE CAR IN FOR ITS REGULARLY SCHEDULED MAINTENANCE AND COMPLAINED THAT THE VEHICLE WAS NOISES WHILE DRIVING ON THE HIGHWAY. I WAS GIVEN, WHAT I KNOW NOW TO BE THE TEXTBOOK RESPONSE, 'I'M SORRY WE DROVE THE CAR AND COULD NOT DUPLICATE THE ISSUE YOU'RE COMPLAINING ABOUT'. 30K MILES, I TOOK THE CAR IN FOR ITS REGULARLY MAINTENANCE WITH THE FOLLOWING COMPLAINT: THE CAR IS EXTREMELY NOISES ON THE HIGHWAY THAT I CAN BARELY HEAR MY MUSIC, THUS I HAVE TO APPEAR OBNOXIOUS TO SURROUNDING DRIVERS BECAUSE MY MUSIC IS LOUDER THAN THEIRS, SO THAT I CAN HEAR IT OVER THE NOISE COMING FROM UNDER MY HOOD WHICH SOUNDS LIKE AN AIRPLANE. FURTHERMORE, WHEN I STEP ON THE GAS PEDAL TO INCREASE SPEED, THE CAR IS SLOW TO RESPOND. ONCE AGAIN, NISSAN CLAIMS THEY ARE NOT ABLE TO PINPOINT THE ISSUE. 45K MILES, THE CAR GOES IN FOR ITS REGULARLY MAINTENANCE WITH THE FOLLOWING COMPLAINT: WHILE DRIVING ON THE HIGHWAY FOR 3 HOURS, THE CAR WILL LOOSE POWER'IT IS STILL NOISES AS ALL HELL, BUT THE CAR WILL SLOW DOWN WITHOUT WARNING. I HAVE BEEN HIGH BEAMED AND HONKED AT. THIS IS DANGEROUS TO ME, MY PASSENGERS AND OTHER DRIVERS ON THE ROAD. THE CAR DOESN'T OVERHEAT AND ALL FLUID LEVELS ARE FINE. ONCE AGAIN, NISSAN CLAIMS THEY ARE NOT ABLE TO PINPOINT THE ISSUE. THIS PAST WEEKEND, I AM DOING MY 4.5 HOUR ROAD TRIP AGAIN IN NISSAN'S DEATHTRAP THEY HAVE FONDLY NICKNAMED JUKE. LIKE CLOCK WORK, AFTER 3 HOURS ON THE HIGHWAY, THE CAR STARTS TO SLOWDOWN, I CALLED NISSAN WHILE IT WAS HAPPENING, BUT HE CAN BARELY HEAR ME OVER THE LOUD NOISE (JET ENGINE SOUND EMITTING FROM UNDER MY HOOD). I TOOK THE CAR INTO NISSAN WHO COULD NOT DO ANYTHING BECAUSE THEY DON'T LOOK INTO PROBLEMS LIKE THIS ON THE WEEKEND.
- NHTSA ID
- 11005818
- Incident
- Jul 14, 2017
- Mileage
- 50,000 mi
Driver assistance
Filed Oct 7, 2014
I PURCHASED NISSAN JUKE/NISMO IN 9/13. AT THE END OF 5/14 SOMETHING HAPPENED. WHILE I AM IN A PARKING LOT I STARTED MY CAR AND SPEEDOMETER WENT TO OVER 140 AND STOPPED AT 60MPH AND I AM EVEN NOT MOVING. WHEN I INCREASE SPEED TO 5MPH OF COURSEIT INCREASED TO 75-80MPH. AND MY RPM'S SHOW S 4-5! I GOT TO MY HOME/GARAGE AND TURN OFF MY CAR. AFTER 10-15 MIN AND STARTED CAR AGAIN. AT THIS POINT SEEMS THAT COMPUTER/ELECTRIC SYSTEM WAS RESET. ABOUT 2 WEEKS LATER THIS IS HAPPENED AGAIN WHEN RPM'S AND SPEEDOMETER SHOWS "BIG NUMBERS". I SET UP AN APPOINTMENT ON 104TH & FEDERAL (DENVER, CO). THEY KEEP MY CAR FOR FEW HOURS BUT THEY DIDN'T FIND ANY ISSUES. I HAVE A PAPER WHICH SAYS "WE NEED TO SEE THIS VEHICLE DURING ACTIVE FAILURE". ON 9/27 WHEN I STARTED CAR THIS IS HAPPENED AGAIN. MY SPEEDOMETER SHOWS THAT I AM DRIVING 90 MPH WHEN I DROVE LESS THAN 30 MPH. I STOP ON NEXT SMALL PARKING LOT AND I TOOK A PICTURES AND I TOOK VIDEO. AFTER THAT I TRIED TO RESTART MY CAR SEVERAL TIMES AND IT'S ALWAYS SHOWS OVER 140MPH (THE ARROW FOR SPEEDOMETER GOES TO THE END!) AND STOPS AT 60MPH WHILE CAR IN "PARK" MODE. MAYBE AFTER 5TH ATTEMPT IT DID RESET AGAIN AND I DROVE STRAIGHT TO SERVICE NISSAN WITH BIG HOPE THAT SERVICE STILL OPEN. BUT IT WAS AFTER 6PM AND THEY WERE CLOSED. I SET UP NEW APPOINTMENT WITH NISSAN SERVICE THIS WED 10/9 AT 9AM. I WROTE AN E-MAIL TO NISSAN USA AND THEY ALREADY CONTACT ME AND WE DISCUSS WHAT I SHOULD DO. IF 2ND INSPECTION WILL SHOW NOTHING I WILL SEND THOSE PAPERS FROM MY 1ST AND 2ND INSPECTION. I CAN SEND YOU PICTURES AND VIDEO WITH PROOF THAT SOMETHING WRONG, JUST BAD BEHAVIOR. I AM NOT EVEN TALK ABOUT EMOTIONAL STRESS (AS WOMEN!) BUT THE MONEY WHICH I SPEND AND STILL PAYING - IT'S A REALLY BIG DEAL FOR ME. SUMMARY - SPEEDOMETER AND TACHOMETER GOES OVER NORMAL SCALE. *TR
- NHTSA ID
- 10641901
- Incident
- May 22, 2014
- Mileage
- 15,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.