2020 Nissan Leaf Fuel system Problems

We were asked by Nissan corporate to bring in the vehicle for a safety recall related to the battery. The Nissan dealership updated the battery software then gave the vehicle back to us. However, as soon as we drove away the dash lit up with warning lights. We were on the freeway so we pulled over. It was a dangerous situation. We called the dealership and they required us to bring the car back. So we slowly and carefully drove the car a few miles back to the dealership. In their analysis, they decided the battery must be replaced. However, they no longer make that kind of battery, the stocks were on back order for up to a year, and the software update could not be reversed. So they initiated a buyback. We were not interested in selling the vehicle -- we simply wanted the recall issue fixed -- but we had no choice. The procedure for determining a buyback dollar amount has been extremely frustrating and manipulative. From our perspective, it's unlikely we'll be able to buy a working used EV for the amount they're offering. We have searched and it's difficult-to-impossible. No one informed us this situation was a possibility. We asked for a higher dollar amount, only enough to actually buy an equivalent replacement vehicle. They tell us they require the original Bill of Sale for the vehicle. But we don't have that and can't get it. We sent it to DMV after the purchase. We did get certified copies from DMV at a cost but Nissan insists they must have the original Bill of Sale in order to make us an offer greater than Kelly Blue Book value + 40%, which is insufficient as noted. Obviously, this is an arbitrary demand. If they can offer us one amount without the Bill of Sale, they can offer us any amount. But they refuse to discuss or negotiate.

NHTSA ID

11761248

Incident

Jun 26, 2026

My 2020 Nissan LEAF is subject to open safety recall 24V700 / R24B2 for a high-voltage lithium-ion battery defect that poses a fire risk during Level 3 quick charging. On [XXX], I brought the vehicle to an authorized Nissan dealer for the recall remedy. Three days later, on [XXX], while driving from New Hampshire to Connecticut, the vehicle displayed a "Service EV" warning and entered a reduced-power (limp) state on the highway, creating a hazardous condition in traffic. A separate authorized Nissan dealer diagnosed a fault in the high-voltage battery pack. The vehicle is now undrivable and cannot be charged. Nissan has been unable to supply a replacement battery and has indicated the vehicle will likely be repurchased because the recall remedy is unavailable. As a result, I am the owner of a vehicle that is undrivable due to an unremedied federal safety recall, with no available remedy and no timeline for one. The mileage at diagnosis was 99,100, within the vehicle's battery warranty period. I am filing this complaint because the recall remedy for 24V700 was not effective in my case, the vehicle failed dangerously shortly after the recall service was performed, and Nissan is currently unable to remedy the recall. I am also documenting the manufacturer's failure to provide interim transportation while the recall remains unremedied. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11759797

Incident

Aug 20, 2026

SAFETY COMPLAINT / INCIDENT DESCRIPTION Vehicle presented to Dennis Dillon Nissan on June 20 2026 for a factory high voltage battery recall software update intended to fix Level 3 fast charging safety risks. The software update rendered the vehicle completely inoperable by disabling standard Level 2 charging. The vehicle has been held in continuous dealer custody for 58 consecutive days without a working repair. Nissan failed to disclose that the recall patch could brick a functioning EV. Loaner support was revoked prematurely forcing 850 in out of pocket rental costs. Inadequate buyback offer via Morley Companies was rejected. Factory recall update rendered vehicle useless and unsafe to operate.

NHTSA ID

11757287

Incident

Jul 20, 2026

I own a 2020 Nissan Leaf affected by recall 24V-700 (Nissan R24B2). The recall opened in September 2024 because the high-voltage battery can overheat and catch fire during Level 3 fast charging. Owners were told not to use fast charging until a remedy is available. The recall has been open since September 2024 and there is still no available remedy. Nissan has pushed the fix date repeatedly, first to November 2024, then Spring 2025, and now an unspecified point in 2026, with no firm date and no working repair at the dealer. I bought this vehicle more recently and understood there was an open recall, but a recall is supposed to mean a fix is coming, not a safety defect left unresolved for over a year and a half. In the meantime I am paying for a vehicle whose fast-charging capability I cannot safely use. This is well past any reasonable time to remedy a known safety defect. I am asking NHTSA to hold Nissan accountable for delivering an actual fix on a real timeline.

NHTSA ID

11745152

Incident

Jun 18, 2026

My 2020 Nissan Leaf is affected by recall R24B2 / NHTSA recall 24V-700 involving the high-voltage battery and Level 3 DC fast charging system (CHAdeMO). Nissan and NHTSA instructed owners not to use Level 3 quick charging because the battery may rapidly overheat and potentially create a fire risk. The recall remains incomplete and the remedy is still unavailable. This issue has existed for a prolonged period and materially impacts the vehicle’s usability, charging capability, long-distance travel capability, and safety confidence. The vehicle’s Level 3/DC fast charging capability was effectively removed or severely restricted due to the recall. Nissan dealerships confirmed the recall status and lack of available repair remedy. The issue was documented during service visits and remains unresolved. The battery system and charging system are available for inspection upon request.

NHTSA ID

11738000

Incident

Sep 19, 2024

The vehicle is affected by an unrepaired safety recall involving the high-voltage battery during Level 3 quick charging. The recall states that affected vehicles may develop excessive lithium deposits in battery cells, increasing electrical resistance and potentially causing rapid battery heating while Level 3 quick charging. The recall also states that if quick charging continues, a battery fire may occur, increasing the risk of injury. The recall status remains incomplete with the remedy not yet available. Owners are instructed not to use Level 3 quick charging through the CHAdeMO connector until the remedy is completed. This removes the vehicle’s fast-charging capability and leaves the vehicle subject to an unresolved battery safety recall. The vehicle is available for inspection upon request. The issue is confirmed by the active NHTSA recall record and manufacturer recall number R24B2 / NHTSA recall number 24V-700.

NHTSA ID

11737683

Incident

Sep 19, 2024

My electric vehicle is subject to an active battery recall (NHTSA ID: 24V-700) involving excessive lithium deposits within battery cells, which may increase electrical resistance, cause dangerous battery overheating, and create fire risk during Level 3 DC fast charging. Due to this defect, Nissan has instructed owners not to use Level 3 quick charging (CHAdeMO), removing a core function of the vehicle and rendering it effectively unusable for normal EV operation, reliable long-distance travel, relocation, and essential transportation. Nissan’s guidance assumes owners can rely on Level 2 charging, which for my vehicle requires approximately 7–8 hours for a full charge under ideal conditions. Because I do not have residential Level 2 access, the loss of Level 3 charging renders the vehicle functionally unusable for my living situation. This defect severely compromises both my safety and mobility by forcing me into an impossible choice: either risk using the charging method associated with battery overheating and potential fire, or lose access to essential transportation. The defect also forces prolonged public Level 2 charging sessions simply to maintain vehicle operation, creating significant daily hardship. Without safe fast charging capability, the vehicle cannot reasonably support long-distance travel or interstate relocation, leaving me effectively unable to move out of state without major financial and logistical burden. I have pursued resolution directly with Nissan and through BBB Auto Line. Nissan acknowledged the recall but declined buyback or meaningful relief, instead advising continued waiting for a future remedy. After approximately two years without timely corrective action, the vehicle remains subject to serious safety restrictions, diminished value, loss of core functionality, and ongoing consumer harm.

NHTSA ID

11737653

Incident

Sep 19, 2024

I have been waiting since September 2024 to use my level 3 charger port again. I can't safely use it without a risk of fire severely limiting the cars use and range. On top of this my main battery was tested at the Nissan Dealer November 2025 and needs replaced under warranty. It will rapidly lose charge when on the highway potentially leaving me stranded on the side of a busy road. I only have about 30% usable battery and cant Level 3 charge without risk of fire. I have been waiting almost 2 years now and feel Nissan has exceeded a reasonable amount of time for both repairs. This is my only car and I cant continue driving it like this. I was informed of the charging issue by recall notice and started seeing the battery issue Summer 2025. If they ever do fix this, I'm going to have a hard time trusting driving it on the highway. Nissan still can't give me an ETA for the replacement battery. I've been waiting 6 months and counting now.

NHTSA ID

11730089

Incident

Sep 1, 2024

There has been a major battery recall which has not been resolved for 18 months, since the recall was issued. I have not beenable to drive this car any substatial distance on the freeway since October 2024. I have asked Nissan for a buyback of this car due to this major problem that still goes unresolved.

NHTSA ID

11728730

Incident

Oct 21, 2024

This vehicle is subject to Safety Recall 24V-700 (Manufacturer Recall R24B2) due to a defect in the lithium-ion battery that can cause a fire during Level 3 DC Fast Charging. Since the initial notice, I have received four separate recall communications from the manufacturer, yet as of March 2026, no permanent remedy has been provided. The manufacturer’s only "interim" solution is an instruction to refrain from using the Level 3 DC Fast Charging (CHAdeMO) feature. This has effectively disabled a primary advertised function of the vehicle and creates a substantial safety risk should the port be used. This defect has rendered the vehicle unsellable on the secondary market and significantly impairs its daily utility, as I am unable to use charging infrastructure at my place of employment. The manufacturer continues to delay the final remedy with "coming soon" notifications, leaving me with an unsafe and substantially devalued asset for over a year.

NHTSA ID

11727145

Incident

Mar 25, 2026

The vehicle has had an open recall for over 12 months with no remedy. The open recall represents a serious and dangerous fault that makes the vehicle unfit for purpose. Nissans lack of resolution to the problem has serious and severe consequences.

NHTSA ID

11727111

Incident

Feb 1, 2025

Nissan issued a recall on the ev battery in September 2024 because risk of fire if the quick charge feature is used but has failed to remedy the problem as of March 2026 and only says maybe the solution will come in this calendar year. This is unacceptable to cripple the full use of a vehicle. It takes all day to fully charge the car by slow charge compared to one hour in quick charge. Not fixing this problem risks people quick charging vehicles despite the risk.

NHTSA ID

11726238

Incident

Mar 20, 2026

Probably related to vehicle battery recall (that Nissan doesn't have a solution for yet), but when the battery gets beneath 30% it drops suddenly to 0%. I lost propulsion on the highway and it was dangerous. Going at a much lower speed than traffic it was difficult to work my way over to the right emergency lane. Even though my battery had recovered back to 25% after I stopped, the accelerator pedal would not move the car.

NHTSA ID

11725024

Incident

Mar 17, 2026

In December 2025 my EV battery level began fluctuating wildly while driving, even going to zero while driving on an interstate. I took it to my local dealer on 12/29/2026. Nissan confirmed that the EV battery was failing and recommended replacement. The battery is still under warranty. Nissan ordered the battery on January 6, 2026. It is now March 5th, and the battery has not shipped. Nissan has not provided any timeline for shipment of the battery and says they will not provide that information. My car has been undriveable for nine weeks.

NHTSA ID

11722205

Incident

Dec 29, 2025

Looking to get some kind of compensation or repurchase from Nissan for this long unresolved vehicle recall.

NHTSA ID

11720778

Incident

Feb 26, 2026

Nissan issued a recall more than a year ago regarding the safety issue with the Lithium-ion Battery. It has not provided an acceptable solution as of yet. The defect is limiting the ability to use the vehicle as intended and it is a fire risk.

NHTSA ID

11718911

Incident

Oct 7, 2025

The vehicle is subject to an open safety recall related to the high-voltage battery. According to the recall notice, owners are instructed not to use Level 3 DC fast charging due to the risk of rapid battery heating and potential fire. At this time, there is no remedy available, and no estimated timeline has been provided. Because of this, the dealer is unable to perform any repair. The charging restriction significantly limits normal vehicle use, especially for longer trips that rely on DC fast charging. This condition creates an ongoing safety concern, as the vehicle contains a known battery-related defect with no available corrective action. The issue has been acknowledged by the manufacturer through an official safety recall, but the lack of a remedy leaves the risk unresolved.

NHTSA ID

11718365

Incident

Sep 23, 2024

The main traction battery is prone to overheating, risk of fire, or excessive lithium deposits causing electrical resistance, particularly during DC (Level 3) fast charging. I am unable to use advertised fast-charging features. The range of the car and it's usability is affected. The recall mentions a "software-only" remedy, but that does not fix the physical defect. After more than a year the recall status is still "remedy not available". I have contacted Nissan and they just state there is still no remedy at this time. Recall R24B2, 24V-700.

NHTSA ID

11715287

Incident

Sep 19, 2024

The high-voltage battery on my 2020 Nissan Leaf is subject to Recall 25V655. The recall notice states that the battery cells can develop excessive lithium deposits, which increases electrical resistance and can cause rapid battery heating during Level 3 fast charging. Nissan instructs owners not to use Level 3 charging at all until a “remedy” is available. The issue is that the remedy described by Nissan is not an actual repair of the battery defect. Nissan states it will install software that monitors for “state-of-charge fluctuation” and, if detected, will prevent the vehicle from restarting or recharging in order to avoid a thermal incident. This means the defect inside the battery cells is still present, and the car may disable itself if the defect begins to appear. The recall materials also state there is no warning before overheating occurs. This creates multiple safety concerns: • The underlying battery defect remains uncorrected. • The vehicle can become immobilized (unable to restart or recharge) if the software detects the condition. • Loss of Level 3 charging capability affects the ability to travel safely or plan charging when needed. • A battery fire risk exists during Level 3 charging if the defect is not detected in time. Nissan’s documents state that the software is meant only to prevent the “progression” of a thermal incident, not to repair the defective battery. I am concerned that my vehicle contains a known hazardous defect that has not been physically repaired and that the software-only response is inadequate to ensure safety. I am filing this complaint so NHTSA is aware that the remedy being offered does not address the internal battery defect itself and may leave owners exposed to continued safety and reliability risks.

NHTSA ID

11715166

Incident

Dec 31, 1969

On November 5, 2025 our 2020 Nissan LEAF (42,701 miles) experienced rapid loss of battery capacity under normal driving/temperatures (80F.) Vehicle defaulted to "turtle mode" temporarily, an unsafe condition. Were able to replicate condition on subsequent days. Took vehicle to Cedar Park Nissan for evaluation. Technicians concluded that the traction battery had one or more defective cells and recommended battery pack replacement. Vehicle is inoperable. Started complaint with Nissan customer assistance. Dealer and Nissan refused use of a loaner vehicle, despite offering no timeline on repairing/replacing the battery pack. The defect in our vehicle's battery cells may lie in the battery chemistry and be related to issues associated with damage from DC fast charging (recall 24V-700.) Our vehicle has seen little or no fast charging, being charged mostly on Level 1 or Level 2.

NHTSA ID

11706392

Incident

Nov 5, 2025

There is a recall for my fast charging but it's been 2 years and they still no fixing the problem. The company have to take action. Please

NHTSA ID

11704413

Incident

Apr 1, 2023

Complete battery failure at 35,000 miles. Dealer confirmed. Unable to drive car. At least two months or more before battery can be replaced. Nissan refuses to provide loaner car or rental car. Still making momently payments on a car I can't drive.

NHTSA ID

11698235

Incident

Oct 20, 2025

Vehicle was taken to Nissan to perform "initial remedy" recall P5A22 on 10/24/25 to address recall R24B2. Vehicle was taken from dealer and was driving on 10/27/2025 and experienced a dramatic slow down/turtle mode with "Service EV System Power Reduced" error message.

NHTSA ID

11696456

Incident

Oct 27, 2025

In fall 2024 we noticed our Nissan Leaf starting to no longer be able to hold a charge. There were no warning lamps, messages, or other symptoms prior to this problem. It would go from fully charged to zero with no warning (including when driving on the highway) and would stop accelerating above 35mph. This was stressful and unsafe. It took 5+ months to "repair" the battery at the dealership, only to have the same issue occur again a few months later. This time the dealership "fixed" the issue in a little over a month, only for us to drive it home and immediately have the issue occur again (on a busy highway - thankfully no one in my family was injured or killed). The car is currently at the dealership for a third time. Combine this issue with an active recall on the charging system for over a year with no known fix, this vehicle no longer feels safe for my family. The car battery is still well within it's warranty period. I do not feel safe driving this car any longer and have experienced dangerous situations three times in this vehicle in the past year (for myself, my family, and potentially others on the road). I do not trust any "fixes" by the dealership at this point - as we've been assured it has been fixed twice now only to find out it has not. Nissan acknowledges there is an issue, and I have copies of all the service records.

NHTSA ID

11696385

Incident

Oct 28, 2025

The car was recalled over a year ago, and a remedy was promised in a few months. The issue has still not been resolved, resulting in the inability to take the car on a trip longer than about 175 miles. This completely compromises the usability of the vehicle!

NHTSA ID

11689495

Incident

Sep 17, 2024