RoadVitals

2015 Nissan Murano Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
202
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
15
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
6
Reports on file since Feb 26, 2015

What this page shows

Our database holds 202 NHTSA owner-reported complaints for the 2015 Nissan Murano. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 202 · page 1 of 9

Filed Aug 5, 2026

The transfer case on my Nissan Murano developed an oil leak. a leaking transfer case that is low or complete loss can cause overheating, internal damage or sudden failure of the transfer case while driving, resulting in a loss of power to the wheels, unexpected vehicle deceleration, loss of all-wheel drive capability increasing the risk of crash creating a safety hazard. no warnings from the car are giving that this is happening, so a sudden loss of control can happen at any time. service fee from Nissan accumulates to 4,000 for replacement or 2,000 for re-seal. there is a TSB regarding the sealing of the transfer case.

NHTSA ID
11754887
Incident
Aug 5, 2026
ElectricalEngineSteering
Filed May 11, 2026

While driving down the highway 5/10/26, the vehicle completely shut down at 75 MPH. The dash went black, everything shut down, and the steering wheel locked. No warning lights came on. I immediately hit the brakes and tried to veer to the right. Luckily, I was in the right lane and was able to get to the edge of the shoulder. My son and I sat there in shock. A few seconds later, I hit the ignition button, and the vehicle started right back up. My son and I were terrified by this. We could have been killed by someone hitting us.

NHTSA ID
11736981
Incident
May 10, 2026
Powertrain (other)
Filed Mar 19, 2026

This statement is to the best of my knowledge. I was driving my 2015 Nissan Murano and when I was almost back to mine [XXX] house the transmission stopped working. I took it and had it towed over Gilman Nissan in Rosenberg. I have a warranty on it through endurance warranty company. They came and inspect the transmission. They indicated that the transmission fell, but also I know that Nissan recall these transmission on the CVT which is going out. The warranty company indicated that the CVT inside the transmission fell. Also, the alternator failed on the vehicle. They indicating that the all drip from somewhere on to the alternator was made. The alternator fail but I look on the website and I also noticed that if the alternator go out in these 2015 Nissan Murano it's messed up the transmission. So this need to be looking into and taking care cuz I believe they card not telling the real truth on what's going on with this transmission and the reason I couldn't get my car repaired because the mileage has already passed and I got mine recall letter real late INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11725576
Incident
Mar 2, 2026
Other / unspecifiedSuspension
Filed Jan 30, 2026
Crash reported

Summary of Incident: On August 16, 2025, while my daughter was operating the vehicle at approximately 35 MPH, the front driver-side wheel detached entirely from the vehicle, resulting in a catastrophic loss of control and the vehicle being declared a Total Loss. Technical Details & Safety Hazard: The vehicle had undergone a comprehensive wheel and brake service at a licensed dealership, Ron Tonkin Hyundai, in Gresham, Oregon, 39 days (approx. 600 miles) prior. Post-accident inspection by an independent tow operator and mechanical review revealed: *A sheared wheel stud on the failed hub, which dealership service management later admitted was "likely over-torqued" during service, leading to latent metal fatigue. * A systemic failure of wheel mounting: Lug nuts on the other three remaining wheels were found to be loose or missing. Safety Risk: This incident represents a critical safety failure. The detachment of a wheel at speed poses a life-threatening risk to the occupants and other motorists. The systemic nature of the loose hardware suggests either a failure in service procedures, a defect in the lug/stud hardware compatibility, or improper torque specifications being applied to this model. I am reporting this to ensure a record of this structural failure is maintained should it be part of a larger pattern of hardware fatigue or service negligence.

NHTSA ID
11714597
Incident
Aug 16, 2025
Powertrain (other)
Filed Jan 21, 2026

On Saturday, December 6, 2025 my [XXX] mother and I were driving back to my mom’s Saint Peters, Missouri home around 5:15 pm. I had just exited Missouri Highway 364 at Woodstone/Jungermann Road. I turned right onto Woodstone and heard a thud/clunk. Never heard that sound before. One hundred yards later, the 2015 Murano stopped accelerating right in the middle of the road. I put it in Park, Neutral and then Drive. Nothing. The vehicle wouldn’t go forward. It did engage in Reverse so I was able to back it to the side of road and out of the line of traffic. I again put the vehicle in Park, Neutral and then Drive. The vehicle wouldn’t go forward. I went back to the cargo area to retrieve my purse so I could access my AAA card and have the vehicle towed (first time in 50 years of driving I had to have a vehicle towed). I tried again to put the vehicle in Drive and it did engage this time and I was able to drive it the three to four miles to my mom’s house. Had the sudden loss of power happened ONE MINUTE before on the highway, the outcome would have been much different. It upsets me even now to think what could have occurred if the Murano suddenly stopped in the middle of the highway. I was in the second lane of the highway and could not get to the side of the highway. I would not be able to abandon the vehicle in the middle of the dark highway since my mom would not be able to exit it without her wheelchair and there was a high probability we would have gotten struck by other vehicles and/or caused a major pile up behind us. I took it to the local Nissan dealer and they confirmed the CVT transmission went out in the 2015 Murano with 131,000 miles. What makes me even more upset is that it is a KNOWN defect on the CVT and has been for so long. My mom and I could have been killed on the highway since the vehicle stopped in the middle of it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11712482
Incident
Dec 6, 2025
Electrical
Filed Dec 9, 2025

Odometer Fraud. The contact purchased a 2015 Nissan Murano. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 80,300. It was later discovered that the mileage on Carvana was 179,690 on November 9, 2025.

NHTSA ID
11704102
Incident
Dec 2, 2025
Mileage
179,690 mi
Filed Jul 25, 2025

The vehicle has only 55k miles , but the Front subframe bushings and front lower control arm bushings are worn out causing safety issues.

NHTSA ID
11676180
Incident
Jul 24, 2025
AirbagsElectricalSteering
Filed Jul 3, 2025

My vehicle stop on the highway. Jut cut off out of nowhere. And has been cutting off and losing power. I replaced the battery which I thought was the problem. Then I thought it was the alternator so I took it to nissan to have a diagnostic and they said it was not and that no codes came up that a positive battery cable had to be replaced. I was charged 342 for a diagnostic and to change a cable. They told me to pick up my vehicle and got home it was still cutting off. I took it to O'Reilly they said it was the alternator. Nissan just took my money. Also they printed out a list of other problems that were not addressed or need be repair on this vehicle that i purchased at 118,000 miles. I dont even drive this vehicle to have all these part to have yo be replaced. The powers steering is leaking and the air bag and seat belt light appears to stay on.

NHTSA ID
11671154
Incident
May 16, 2025
Powertrain (other)
Filed Jun 23, 2025

The contact owns a 2015 Nissan Murano. The contact stated that while driving at 5 MPH, the vehicle shuddered, and the check engine warning light illuminated. The vehicle intermittently returned to normal functionality. The contact checked the transmission fluid and noticed the fluid was burnt and emitted a foul odor. The contact found metal shavings inside the transmission fluid pan. The contact who is a mechanic used a Thinkcar Scanner and retrieved DTC: P17F1. The vehicle was not diagnosed or repaired. The failure had progressively worsened, and the vehicle was no longer driven and remained parked at the residence. The manufacturer was not notified of the failure. The failure mileage was 69,000.

NHTSA ID
11668612
Incident
Jun 18, 2025
Mileage
69,000 mi
EnginePowertrain (other)
Filed May 28, 2025

Error P17F1 Judder Code. This is a known issue and my VIN is not covered under a recall when this is a known issue due to the ongoing CVT transmission lawsuit.

NHTSA ID
11663565
Incident
Apr 21, 2025
Engine
Filed May 10, 2025

My transmission is on recall the CVT transmission is malfunctioning The transmission flutters and shudders loses power in slow motion when starting to pull off from lights or going up heels, there’s a slipping, feel to the transmission very unsafe to drive during wet, rainy days and snowy days some days absolute power loss this has been a problem since I purchased a vehicle in 2021 until current and it’s getting worse every day I was told about a Nissan Dealership this is just how the transmission shift. I know this information is incorrect because it’s very unsafe to drive.

NHTSA ID
11660191
Incident
Mar 1, 2021
BrakesElectricalEngine
Filed May 10, 2025

The car starts up the electrical on the dashboard ABS warning light comes on if the car starts it might start right off and drive just fine but then it shuts down into limp mode .

NHTSA ID
11660174
Incident
May 10, 2025
Electrical
Filed Apr 9, 2025

The contact owns a 2015 Nissan Murano. The contact stated that while his wife was driving 40 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The driver was able to pull over to the side of the road. The vehicle was towed to the dealer; however, no cause for the failure was found, and the vehicle was not repaired. On a separate occasion, the vehicle failed to start. The contact stated that his wife waited for a while before the vehicle restarted. The contact stated that when his wife arrived home, the vehicle stalled. The vehicle was towed to the dealer; however, no cause for the failure was found. No repairs were performed. The vehicle was towed to an independent mechanic; however, no cause for the failure was found. The contact stated that the battery was charged; however, the failure persisted. The vehicle was towed to an independent mechanic, who diagnosed the vehicle with alternator failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,480.

NHTSA ID
11653758
Incident
Feb 25, 2025
Mileage
81,480 mi
Steering
Filed Mar 18, 2025
Crash reported

Heard a snap, then lost brakes and steering, caused the car to go into a guard rail.

NHTSA ID
11649085
Incident
Mar 18, 2025
Powertrain (other)
Filed Jan 6, 2025

Loss power i ,studding had a overheating in transmissonsounds whinning , bumps, locking up hesatation sudden lurching at home in driveway.

NHTSA ID
11634460
Incident
Oct 15, 2023
Powertrain (other)
Filed Nov 11, 2024

When trying to merge onto the interstate, the car didn't accelerate, causing other vehicles on the road to swerve around me. Afterwards, I noticed that the car was shaking or juddering at low revs (about 1,000 RPM). I internet searched for possible causes and found that this shaking was caused by a known problem with the CVT on my car (Nissan Murano). I bought the car (a 2015 Nissan Murano AWD SL) in 2018 as a certified pre-owned vehicle only used by that Nissan dealership, it now has 63,841 miles on it. I needed the vehicle so I had the transmission replaced (I was told that 'fixing' the problem was not an option), at a cost of $7,157.19. There was no warning, no lights on the dash, etc. I had also just had the car serviced at the dealership (on 8/3/24, which cost me $2,618.55) where they replaced the CVT fluid as part of the service. I'm just lucky that the transmission didn't fail while I was actually going at a higher speed. Nissan needs to recall and/or replace these transmissions.

NHTSA ID
11624512
Incident
Aug 3, 2024
Driver assistanceElectricalFuel system
Filed Oct 4, 2024

Car shut off while driving 60 miles per hour on the hwy. Battery light was on but I just had it checked and it was good. Seat belt light was also on but I had mine on and there were no other passengers. The collision light has repeatedly come on and off since I bought the vehicle new.

NHTSA ID
11618020
Incident
Sep 25, 2024
Powertrain (other)
Filed Sep 23, 2024

The contact owns a 2015 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle jerked and hesitated, after which the vehicle lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle was able to restart but was unable to shift into drive or reverse. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the CVT transmission fluid needed to be flushed. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 204,000.

NHTSA ID
11616023
Incident
Sep 22, 2024
Mileage
204,000 mi
Powertrain (other)
Filed Jul 7, 2024

While trying to accelerate and merge onto the highway, the transmission began to increase in RPMs but would not accelerate. There are no warning light or anythign that would inform us of a failure. This almost caused an accident because I could not get up to speed. Then the transmission began juddering at low speeds and has continued. This is a sign the transmission is failing according to Nissan. Upon research, there are many complaints out there about the transmission in the Nissans. There was a class action suit that required Nissan to extend the warranty of their drivetrain. For some reason, the Murano was excluded from this list even though it shares the same issues and the same transmission as the Pathfinder, which was recalled/warranty extended. These vehicles are a timebomb when they will fail and could cause multiple accidents. They knowly have an issue that they wont fix that could take someone life

NHTSA ID
11599742
Incident
Jun 2, 2024
BrakesElectrical
Filed May 20, 2024
Fire reported

Please note that although this system does not show that the recall repairs were complete, we have documentation from Nissan that we completed the recall work twice. On Tuesday, [XXX] at approximately [XXX]. our Nissan Murano spontaneously caught fire in our driveway. My family, including my [XXX] and a [XXX], woke up to the airbags exploding. We got our family out of the house as we spoke to the 911 dispatcher and the Murano went up in flames. Our doorbell camera caught the incident in its entirety (from the smoke under the hood to the inferno of flames) and the Montgomery County fire and explosive expert agrees that the start of the fire is likely from the ABS actuator issue stemming from Nissan’s recall in 2019. We are also hearing that it’s the worst spontaneous vehicle fire anyone has ever seen. After the incident, in good faith, we contacted Nissan North America who referred us to Nissan’s regional office for our area...they told us we have to hold the wreckage in our driveway for 8 weeks or possibly longer and that they will not help us mitigate it or provide a rental. Had our Nissan been parked in our garage, it would have been next to our mudroom which contains the gas line to our dryer. Our house would have exploded and my entire family would have died. My children cannot sleep and my pediatrician has recommended a psychologist for the entire family. My son and I have coughs from breathing in the fumes and cannot attend doctors’ appointments because we have no safe transportation. I have missed work, the burned vehicle in our driveway is melted and is a safety and health hazard for us and our neighbors. Our garage door, gutters, and soffits are melted, and there is potential damage to our roof. There is exploded glass everywhere, and my other car is un-drivable, structurally unsound, and melted on the right side, having been parked next to the Murano and torched under 1,500 degree heat for almost 40 minutes. Will provide videos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

NHTSA ID
11589572
Incident
May 17, 2024
Powertrain (other)
Filed Feb 20, 2024

I bought a Murano on 3/31/2016 with 17,000 miles on it. I now have 58,000 miles on it & dealership says I need a new transmission.I had no idea that there was a CVT transmission when i bought it. It was never explained or disclosed about the class action lawsuit with these transmissions. I understand these defective transmissions can cause the driver to lose control of the vehicles when it stuttering & jerking at low speeds. My car has been doing this at about 20,000 miles. I have had every recommended service done on the car, including the 30,000 miles transmission maintenance. There have been 2 Disturbance Alerts with 2 issues that come up on a app on my phone stating 2 Issues Critical. 1. Cylinder 2 Misfire Detected/Code P0302 & 2.Random/Multiple Cylinder Misfire Detected/Code P0300. I told the dealership about these issues but they could never find anything wrong with the car.

NHTSA ID
11573005
Incident
Feb 5, 2024
EngineTransmission
Filed Jan 31, 2024

The contact owns a 2015 Nissan Murano. The contact stated that while parking the vehicle, she noticed an abnormal burning odor. The contact stated that the odor persisted. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking externally from the head gasket bank #1 and bank #2, and was entering the combustion chamber, causing damage to the engine and the CVT transmission. The dealer determined that the engine and the CVT transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a partial cost of the repair would be covered. The failure mileage was approximately 50,300.

NHTSA ID
11569037
Incident
Jan 10, 2024
Mileage
50,300 mi
Brakes
Filed Jan 23, 2024

The contact owns a 2015 Nissan Murano. The contact stated while driving 45 MPH, the vehicle jerked while accelerating before the vehicle lost motive power. The traction control and impact warning lights were illuminated. The contact stated that the warning lights had illuminated while stopped. The vehicle was not taken to a dealer and was not repaired. The contact stated the vehicle was not included in NHTSA Campaign Number: 19V807000 (Service Brakes, Hydraulic). The manufacturer was not made of the failure. The approximate failure mileage was 77,000.

NHTSA ID
11567197
Incident
Oct 16, 2023
Mileage
77,000 mi
Powertrain (other)
Filed Jan 8, 2024

Car began shaking on acceleration and low speeds and wouldn't stop shaking until approx 40mph or above. Upon braking to take a right hand turn car died, just stopped accelerating even though all lights on and running. No response at all when pushing pedal to the floor. Would go in reverse but only very low speed. Replaced alternator. Seemed ok but 4 months later same exact problem happened and car is not drivable again.

NHTSA ID
11564293
Incident
Dec 6, 2023
EngineFuel systemPowertrain (other)
Filed Nov 5, 2023

I bought this Nissan Murano after the owner of Suncoast Quality Cars gives me the NADA - Consumers Report, which states the car was scored as an 82, in "Good Condition" with major repairs needed. After picking the Murano up 1-week after I made the purchase, when driven more than a couple of miles, you could feel the transmission slipping. While the owner of Suncoast said that his mechanic had done a full diagnostic test and had confirmed NADA's scoring, just to make sure I took it to Courtesy Nissan of Tampa and paid for their Certified Nissan Mechanics to do a full diagnostic test. Courtesy Nissan's Diagnostic test revealed that the transmission would need to be replaced, which while I did purchase a used car warranty from Suncoast, the car has been out of commission since roughly a week after receiving delivery from Suncoast. When I contacted [XXX] (Owner) by email on 4-separate occasions, from 2-separate email addresses, and text, he states he never received them. Given the owner's approach, and refusing to own up to his lies, or take any kind of responsibility here, I would like a full refund, as I would have never purchased the car, if I knew it had a major safety issue and would have to have the transmission replaced immediately after delivery, and I most certainly wouldn't have paid the price of a car that NADA stated was in "Good Condition", as the cost of the transmission is actually 65% of the price I paid for the car. With the transmission needing to be replaced, the same measuring tool (NADA) that Suncoast used to sell me the car, actually states the car is worth thousands-less. Attached, you will also find a copy of the results from the Certified Nissan Mechanic at Courtesy Nissan of Tampa. Warm regards, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11553697
Incident
Sep 9, 2023

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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