2017 Nissan Murano Visibility Problems

The contact owns a 2017 Nissan Murano. The contact stated that while the daughter was driving approximately 40 MPH, the glass sunroof suddenly shattered without impact. During the failure, glass shards entered the cabin of the vehicle and projected from the vehicle. No injuries were sustained. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 50,000.

NHTSA ID

11547920

Incident

Sep 30, 2023

Mileage

50,000 mi

The hood has a angle in the aft end which reflects the sun to the drivers face and impere driving

NHTSA ID

11508739

Incident

Jan 16, 2019

TL* THE CONTACT OWNS A 2017 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE GLASS MOON ROOF EXPLODED WITHOUT IMPACT. THE MOON ROOF WAS CLOSED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED OR DIAGNOSED. THE VEHICLE WAS TAKEN TO THE LOCAL GLASS REPAIR FACILITY TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000.

NHTSA ID

11331015

Incident

Jun 15, 2020

Mileage

26,000 mi

ON JANUARY 22, 2020 AROUND 5:30 AM I DISCOVERED THAT MY BACKUP CAMERA WAS NOT FUNCTIONING. I TURNED MY CAR OFF AND ON AT LEAST THREE TIMES TO TRY AND GET IT TO WORK BUT THAT DID NOT RESOLVE THE ISSUE. THE BACKUP CAMERA IS SHOWING THE RED, GREEN AND YELLOW GUIDE LINES BUT THE SCREEN IS BLACK. IT IS NOT RETURNING ANY IMAGES FROM BEHIND THE VEHICLE. THE VEHICLE WAS AT HOME IN A PARKING SPOT WHEN THIS OCCURRED. ONE WEEK LATER TO TODAY, JANUARY 28,2020, THE BACKUP CAMERA IS STILL NOT FUNCTIONING PROPERLY. IT DID WORK FOR A FEW DAYS ON ITS OWN WITHOUT BEING REPAIRED AFTER JANUARY 22,2020 AND THEN STOPPED WORKING AGAIN. IT SEEM TO BE WORKING OFF AND ON AND I DO NOT KNOW WHAT IS CAUSING IT. WHEN I CONTACTED NISSAN, MY VEHICLE MILLAGE WAS AT 36,099. NISSAN OF CORAL SPRINGS FLORIDA STATED THAT THE WARRANTY EXPIRED AT 36,000 AND WILL NOT HONOR MY VEHICLE. I AM A MOTHER OF TWO YOUNG CHILDREN AND DO NOT FEEL COMFORTABLE REVERSING IN MY NISSAN BECAUSE LOOKING THROUGH THE BACK OR REAR GLASS OF THE NISSAN MURANO IS VERY DIFFICULT DUE TO ITS DESIGN.

NHTSA ID

11302433

Incident

Jan 22, 2020

Mileage

36,099 mi

THE CAR HOOD HAS A RIDGE THAT SLOPES TOWARD THE DRIVER DIRECTLY IN FRONT OF THE WINDSHIELD WIPERS. THE SUN REFLECTS DIRECTLY INTO THE DRIVER WHEN THERE IS MORNING OR AFTERNOON SUN AND THE SUN VISOR CANNOT BE POSITIONED LOW ENOUGH TO BLOCK THE REFLECTION. THIS REFLECTION CAN TEMPORARILY BLIND THE DRIVER WHILE THE CAR IS IN MOTION. I AM TRADING THIS CAR IN FOR ANOTHER VEHICLE BECAUSE OF THIS ISSUE.

NHTSA ID

11113065

Incident

Jul 23, 2018

Mileage

14,000 mi

I HAVE A 2017 NISSAN MURANO. I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 12 IN THE AFTERNOON WHEN WE HEARD A LOUD EXPLOSION ON THE ROOF OF THE CAR. THE SUNROOF GLASS AND HEADLINER WERE BOTH CLOSED. I SLIGHTLY OPENED THE HEADLINER AND COULD SEE THE GLASS WAS SHATTERED. I IMMEDIATELY PULLED OVER ON THE SIDE OF THE HIGHWAY AND LOOKED ON TOP OF THE CAR TO FIND THE FRONT SECTION OF THE PANORAMIC SUNROOF HAD COMPLETELY EXPLODED AND WAS SHATTER. THE GLASS WAS ACTUALLY PROTRUDING UPWARD SO IT WAS OBVIOUS NOTHING HAD FALLING FROM THE SKY ON TOP OF IT. THE GLASS, THEN GAVE WAY AND COMPLETELY FELL ON THE FABRIC HEADLINER. WE THEN SPENT THE NEXT HOUR AND A HALF ON THE SIDE OF THE HIGHWAY WAITING FOR A TOW TRUCK WHERE THE VEHICLES WAS THEN TOWED TO A NISSAN DEALER. AT THE TIME OF INCIDENT, IT WAS 75 DEGREES OUTSIDE AND CLEAR DAY. I WAS DRIVING 55 MILES PER HOUR.

NHTSA ID

11104544

Incident

Jun 21, 2018

Mileage

37,000 mi

I AM CONCERNED ABOUT THE GLARE FROM THE HOOD THAT BLINDS ME WHEN I'M DRIVING. WHEN THE SUN SHINES ON THE HOOD IT CAUSES A GLARE THAT PREVENTS THE DRIVER FROM SEEING THE ROAD. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR IN MARCH 2018. I HAVE TRIED ADJUSTING MY SEAT, ADJUSTING THE STEERING WHEEL, AND WEARING UV PROTECTED SUNGLASSES. NONE OF THESE SOLUTIONS HELP THE PROBLEM. NOW I'M EXPERIENCING EYE PAINS THAT I'M WORRIED MAY BE RELATED. BUT MOST IMPORTANTLY I'M WORRIED THAT THE GLARE WILL CAUSE ME TO HAVE A CAR ACCIDENT.

NHTSA ID

11102879

Incident

Mar 2, 2018

Mileage

9,000 mi

WHILE BACKING OUT OF MY DRIVEWAY THE REAR (HATCHBACK) GLASS EXPLODED.

NHTSA ID

11081555

Incident

Mar 26, 2018

Mileage

11,000 mi

TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 10 MPH, THE PANORAMIC SUN ROOF EXPLODED AND THE INTERIOR OF THE VEHICLE SUSTAINED WATER DAMAGE DUE TO RAIN. THE CONTACT CALLED A LOCAL DEALER (KELLY NISSAN OF WOBURN, 95 CEDAR ST, WOBURN, MA 01801) AND WAS INFORMED THAT THE GLASS WAS STRUCK BY A ROCK. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS UPSET THAT HE HAD TO USE HIS INSURANCE. THE FAILURE MILEAGE WAS 2,500.

NHTSA ID

11072289

Incident

Feb 7, 2018

Mileage

2,500 mi

GLARE FROM THE CHROME AREA OF THE SIDE AIR VENTS INTO THE SIDE VIEW MIRRORS BOTH DRIVER AND PASSENGER SIDE. THE REFLECTION FROM THE CHROME AROUND THE SIDE AIR VENTS INTO THE SIDE VIEW MIRRORS DISTORTS THE DRIVERS VISION ON BOTH MIRRORS. THIS IS A DEFINITE SAFETY HAZARD AND NISSAN SHOULD CORRECT THE PROBLEM. IT APPEARS NISSAN HAS FAILED TO CORRECT THIS PROBLEM AND THAT OTHERS HAVE COMPLAINED ABOUT THIS PROBLEM AS WELL. I HAVE HAD 3 OTHER MURANO'S AND NEVER HAD A PROBLEM UNTIL THIS MODEL AND YEAR .

NHTSA ID

11002925

Incident

Jun 27, 2017

Mileage

2 mi