Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2017 Nissan Pathfinder submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 12 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
As I was driving my 2017 Nissan Pathfinder, when the vehicle suddenly accelerated to a high rate of speed and the gas pedal became stuck. I tried to press on the brake as much as possible but the vehicle was not successfully able to be stopped which caused a terrible motor vehicle accident.
When traveling more than 10-15 miles, the FEB/ICC warning comes on without notice or reason, disables the cruise control and slows the car suddenly. There is no way to reset it without stopping the vehicle and restarting it. Took Service Bulletin NTB19-033a to the Action Nissan dealer in Nashville, TN. Despite it clearly indicating that my 2017 Nissan Pathfinder is covered, they claim it is not. This is a major safety issue that Nissan clearly has identified. It needs to be fixed.
MOST NOTABLY, WHEN I'M USING ADAPTIVE CRUISE CONTROL, MY CRUISE CONTROL DISENGAGES AND MY CAR ALERTS ME THAT THE FEB [FORWARD EMERGENCY BRAKING] - AKA - AUTOMATIC EMERGENCY BRAKING - IS "UNAVAILABLE" DUE TO "FRONT RADAR OBSTRUCTION" THIS HAPPENS AT VERY RANDOM TIMES, AT LEAST EVERY OTHER DAY, DURING NORMAL HIGHWAY AND CITY DRIVING. IT IS ALWAYS A CLEAR DAY, NEVER A DROP OF RAIN, NOT EVEN RUNNING OVER A RANDOM BUMP IN THE ROAD OR A POTHOLE. THEN RANDOMLY, ANYWHERE BETWEEN WHAT FEELS LIKE 5 - 30 MINUTES AFTER INITIAL ALERT, THE WARNING CLEARS ITSELF. I PURCHASED THE CAR USED IN JULY 2020 AND THIS HAS BEEN A CONSTANT ANNOYANCE EVER SINCE. I'M AWARE THAT OTHER NISSAN MODELS AROUND THE SAME YEAR (2017) HAVE BEEN HAVING THE SAME ISSUES WITH THE SENSOR.
TL* THE CONTACT OWNS A 2017 NISSAN PATHFINDER. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE ABRUPTLY STOPPED INDEPENDENTLY WITH THE FORWARD EMERGENCY BRAKES AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE RESIDENCE HOWEVER, THE VEHICLE FAILED TO START THE NEXT MORNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO ORR NISSAN OF WICHITA (10625 E. KELLOGG DR, WICHITA, KS 67207) WHERE THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED HOWEVER, WHILE DRIVING 40 MPH, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
I BOUGHT THIS VEHICLE IN 2018 SINCE THEN I'VE HAD THIS VEHICLE IN THE SHOP MULTIPLE TIMES . MY DIFFERENTIAL WAS REPLACED A FEW MONTHS AFTER I BOUGHT THE VEHICLE ALONG WITH MY FAN BLADES . THIS IS AGAIN AN ISSUE FOR MY CAR THIS JUST HAVING GOTTEN IT BACK BECAUSE I HAD TO DO A COMPLETE ENGINE REPLACEMENT IN MY NOW ONLY 4 YEAR OLD CAR . MY CAR WAS OUT OF WARRANTY FROM NISSAN BASED ON ANY OF THE MILEAGE . I TOOK IT TO ONE DEALERSHIP WHO CLAIMED THAT I HAD METAL IN MY OIL SAID NOTHING OF SMUDGE IN THE OIL MIND YOU I HAD JUST HAD MY OIL CHANGED AGAIN NOT TOLD ANYTHING . I WAS DRIVING HOME FROM WORK IN MARCH 2020 WHEN MY LOW OIL PRESSURE LIGHT KICKED ON WHICH DIDN'T MAKE SENSE AS I HAD JUST HAD AN OIL CHANGE A FEW WEEKS PRIOR AND KEPT UP ON MY OIL CHANGES . THE ENGINE THAT IS IN MY VEHICLE IS APPARENTLY NISSANS NEWEST ENGINE AND A VERY EXPENSIVE ONE AT THAT . I REQUESTED AN EXCEPTION FROM NISSAN IN REGARDS TO THE ENGINE SO I DID AS THEY SAID AND TOOK IT TO ANOTHER DEALERSHIP THIS TIME THE NISSAN DEALERSHIP . THEY CLAIMED MY ENGINE WAS A TOTAL LOSS AND IT WAS DUE TO LACK OF MAINTENANCE THERE WAS NO WAY THIS WAS THE CASE IN MY SITUATION . NISSAN INFORMED ME THAT MAYBE THE PREVIOUS OWN R HAD DONE IT AND BASICALLY THERE WAS NOTHING THAT COULD BE DONE . SO I GOT ONLINE AND STARTED LOOKING AROUND TO FIND THAT OTHER PEOPLE HAD REPORTED THE SAME THING . MY VEHICLE IS PRIMARILY ALL HIGHWAY DRIVING I PAID OVER 7K FOR A NEW ENGINE TO BE PUT IN MY CAR FROM A LOCAL SHOP . THE ENGINE HAD TO BE TAKEN OUT TWICE BECAUSE THE INSIDE PISTONS WERE STICKING THIS WAS ON THE NEW ENGINES . ONCE MY ENGINE WAS FINALLY INSTALLED AND MY 02 SENSORS REPLACED AS WELL A WEEK LATER MY CAR WAS THROWING A MISFIRE FOR LOW OIL PRESSURE LIGHT. THIS CLEARLY IS A FAULT WITH NISSANS DESIGN OF THIS ENGINE . I HAVE SPENT THOUSANDS ON A NEWER VEHICLE WITH NO HELP FROM NISSAN AND NO FAULT OF MY OWN .
I PULLED OUT TO TURN LEFT ON A FOUR LANE CITY STREET, ENTERED INTO THE FIRST 2 LANES (TRAFFIC COMING FROM DRIVER'S SIDE) WHEN THE CAR STOPPED ACCELERATING AND JUST SAT MOTIONLESS WHILE CARS IN BOTH LANES WERE MOVING TOWARD ME. SPEED LIMIT ON THAT STREET IS 50 MPH. I MAINTAINED PRESSURE ON THE GAS, AND EVENTUALLY THE CAR BEGAN TO MOVE. THE NEXT MORNING, I TOOK THE CAR TO THE BRANDON FLORIDA NISSAN DEALER AND IT WAS DETERMINED THAT THE TRANSMISSION HAD FAILED AND NEEDED TO BE "REBUILT". THIS IS A 2017 PATHFINDER WITH 45000 MILES.
WHILE DRIVING WITH THE CRUISE CONTROL ON GOING 72 MPH THE FEB FRONT EMERGENCY BRAKING SHUT OFF AND CAUSED THE CRUISE CONTROL TO KICK OFF ALMOST CAUSING A WRECK DUE TO THE SUDDEN DECREASE IN SPEED THE CAR BEHIND ME ALMOST REAR ENDED ME. THERE IS NO WAY TO DISABLE THE FEB AND STILL USE CRUISE CONTROL.
WE PURCHASED A 2017 NISSAN PATHFINDER FOR OUR FAMILY 5 FROM PETERS NISSAN IN NASHUA N.H. AUGUST 2017. IN NOVEMBER 2018 WE STARTED HAVING PROBLEMS WITH THE VEHICLE LOSING POWER, AND SHAKING LIKE IT'S READY TO STALL OUT. WE TOOK IT IN TO NISSAN AND THEY CLAIMED THEY REPLACED ALL 6 FUEL INJECTORS AND 5 UPPER INJECTOR 0-RINGS. WE BROUGHT IT BACK ON DEC 3, 2018 FOR THE SAME PROBLEM AND NISSAN DOCUMENTATION STATES THAT THEY PERFORMED ROAD TEST AND VEHICLE ROAD GAUGE READ ALL THE WAY EMPTY EVEN THOUGH THE VEHICLE HAD ONE HALF A TANK OF FUEL. THEY CLAIMED TO HAVE REPLACED INTERNAL FUEL PUMP AND AND THE VEHICLE FUEL GAUGE WAS THEN READING AT THE APPROPRIATE LEVEL AND THE VEHICLE WAS RETURNED TO US. ON JAN 14, 2019 WE TOOK THE VEHICLE BACK TO NISSAN FOR THE SAME MECHANICAL PROBLEM AND THEY KEPT IT UNTIL FEB 6 CLAIMING THAT THEY WERE DOING EXTENSIVE RESEARCH TO DIAGNOSE AND FIX THE PROBLEM. AFTER 3 WEEKS WITHOUT OUR VEHICLE WE WERE CALLED TO PICK IT UP AND THE WORK ORDER STATED 'ROAD TESTED VEHICLE AND COULD NOT DUPLICATE CONDITION'. HOWEVER THE PAPERWORK INDICATES THAT THE MILEAGE IN WAS 23181 AND THE MILEAGE OUT WAS EXACTLY THE SAME, 23181, INDICATING THAT NISSAN NEVER REALLY DID ANYTHING TO RESOLVE THE PROBLEM. WE ARE A FAMILY OF 5 AND FOR US THIS VEHICLE WAS A HUGE INVESTMENT, WE'RE CONFIDENT IN THE NISSAN BRAND NAME BUT NOW WE ARE REGRETTING OUR DECISION. WE HAVE REQUESTED THAT NISSAN BUY THE VEHICLE BACK SO WE CAN PURCHASE A RELIABLE VEHICLE FROM ANOTHER BRAND NAME CORPORATION OR AT A MINIMUM REPLACE THIS VEHICLE WITH A NEW NISSAN PATHFINDER TO NO AVAIL, SO NOW WE FEEL WE ARE STUCK WITH THIS HIGH PRICED LEMON.
MY EMERGENCY BRAKING KEEPS SENDING ME ALERTS WHEN THERE IS NOTHING IN FRONT OF ME. I'M GETTING MESSAGES THAT THE SYSTEM IS DISABLE BECAUSE OF AN OBSTRUCTION. THIS HAPPENS A LOT OF TIMES WHEN IT'S RAINING OUT. I HAVE OPEN A COMPLAINT WITH NISSAN CASE NUMBER 32896677. THE DEALER TELLS ME RAIN CAN EFFECT THE SYSTEM. WHEN THE WEATHER IS BAD IS WHEN YOU NEED THE SYSTEM THE MOST.
MY 2017 PATHFINDER HAS ABOUT 22K MILES ON IT, HAD, PLENTY OF GAS AND OIL, BUT JUST RANDOMLY SHUT OFF WHILE DRIVING ABOUT 30-25 MPH ON A 4-LANE ROAD. I WAS DARN LUCKY I WAS ABLE TO GET TO THE SHOULDER AND WASNT HIT IN THE PROCESS. THEN THE CAR WOULD START AND IMMEDIATELY DIE; AND I WOUND UP HAVING TO GET IT TOWED TO THE DEALER. THERE WAS ABSOLUTELY NO WARNING BEFORE THIS HAPPENED - IT SIMPLY SHUT OFF WHILE I WAS IN FORWARD MOTION. THE DEALERSHIP WASN'T ABLE TO DUPLICATE THE ISSUE OR TO GET A CODE BACK FROM THE COMPUTER - THEY WERE COMPLETELY CLUELESS. I NO LONGER FEEL SAFE IN THIS CAR. HOPE THIS DOESN'T HAPPEN AGAIN AND KILL ME, Y FAMILY OR ANYONE ELSE. *BF.. NO VIN AVAILABLE UPDATED 11/1/18*JB
WHILE DRIVING ON AN COUNTRY ROAD GOING 35, MY 2017 PATHFINDER SUV ALL OF A SUDDEN HESITATED TO GO PAST 40 FOR A FEW SECONDS. HAD MY FOOT TO THE FLOOR, THE RPM GAUGE WAS SPINNING BUT I COULDN'T GET PAST 40.
PURCHASED VEHICLE LAST WEEK / CURRENTLY HAS 200 MILES / STARTED SMELLING WIRES BURNING, TAKING TO DEALERSHIP FOR INSPECTION.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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