2001 Nissan Quest Owner Complaints

THE WHOLE UNDERNEATH OF MY VAN IS RUSTING OUT I WENT AND HAD IT CHECKED AND THEY SAID IT IS ONLY A MATTER OF TIME AND THE WHOLE VEHICLE WILL JUST DROP.

NHTSA ID

10724066

Incident

May 1, 2015

Mileage

160,000 mi

THE MAIN ENGINE SUPPORT FRAME MEMBER TO WHICH THE BOTTOM-FORWARD MOTOR MOUNT IS ATTACHED RUSTED COMPLETELY FREE WHERE IT ATTACHES AT THE AREA UNDER THE RADIATOR. THIS CAUSED THE ENTIRE ENGINE TO DROP. THE VEHICLE IS NO LONGER DRIVABLE. REPAIR REQUIRES EXTENSIVE STRUCTURAL WORK. THERE WAS NO INDICATION OF A PROBLEM IN ADVANCE OF THE INCIDENT. THE VEHICLE HAD BEEN SERVICE REGULARLY. THE COMPROMISED AREA WAS NOT PREVIOUSLY VISIBLE AS IT IS CONCEALED BY A SPLASH GUARD. THIS IS AN EXTREMELY UNSAFE CONDITION, ESPECIALLY WHEN TRAVELING AT SPEED, DUE TO POTENTIAL FOR LOSS OF CONTROL RESULTING FROM COMPROMISED STEERING, BRAKING AND OTHER SYSTEMS. NISSAN HAS NOT ISSUED ANY BULLETINS, RECALLS FOR INSPECTION, OR OTHER COMMUNICATION REGARDING THIS ISSUE. A BRIEF INTERNET SEARCH PRODUCES NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM. MANY OF THE COMPLAINTS STATE NISSAN HAS BEEN UNRESPONSIVE TO COMPLAINTS. *TR

NHTSA ID

10615252

Incident

Jul 16, 2014

Mileage

145,000 mi

TL* THE CONTACT OWNS A 2001 NISSAN QUEST GL. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE FRONT PASSENGER SIDE DOOR FROM THE INTERIOR, THE FRONT PASSENGER INTERIOR DOOR HANDLE CAUSED LACERATIONS TO THE CONTACT'S FINGERS. THE CONTACT STATED THAT THERE WERE SEVERAL SHARP, FINE METAL SHAVINGS ON THE INNER PART OF THE HANDLE. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 134,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10480991

Incident

Oct 16, 2012

Mileage

134,000 mi

TL* THE CONTACT OWNS A 2001 NISSAN QUEST. THE CONTACT ATTEMPTED TO OPEN THE DRIVERS SIDE SLIDING DOOR WHEN THE DOOR DETACHED FROM THE VEHICLE. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY WEAR AND TEAR. THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGE WAS 131,000.

NHTSA ID

10416572

Incident

Jul 28, 2011

Mileage

131,000 mi

THE DRIVER SIDE SEAT BELT BUCKLE WOULD NOT COME FREE. I HAD TO JIGGLE OUT OF THE SEAT TO EXIT THE VEHICLE. WHEN TAKEN TO THE DEALERSHIP THEY TOLD ME THE PART WAS GOING TO COST ME $39 TO REPLACE NOT INCLUDING LABOR. I HAD TO PAY TO FIX SINCE MY WIFE COULD NOT DRIVE THE VEHICLE WITHOUT THE SEATBELT WORKING CORRECTLY. IT STARTED TO LOCK UP ONCE IN A WHILE AND YOU JUST HAD TO BE SLOW WHEN UNBUCKLING THE SEATBELT. NOW IT WOULD NOT UNLOCK AT ALL. VEHICLE HAS BEEN GOOD OVER THE YEARS WITH ONLY ONE OTHER ISSUE THE DEALERSHIP CORRECTED THREE TIME BEFORE BEING HASSLE FREE. NO ONE COULD TELL ME WHY THE BUCKLE WOULD NOT OPEN JUST THAT I HAD TO PAY TO REPLACE. *TR

NHTSA ID

10374749

Incident

Sep 15, 2007

Mileage

125,137 mi

THE REAR MOST PASSENGER SIDE WINDOW BRACKET GETS IN THE WAY OF THE PASSENGER SIDE SLIDING DOOR, EFFECTIVELY LOCKING IT CLOSED. THE DOOR CANNOT BE OPENED FROM THE INSIDE AND SOMEONE ON THE OUTSIDE NEEDS TO USE A SHIM TO PUSH THE BRACKET BACK INTO PLACE TO PROVIDE ENOUGH CLEARANCE FOR THE DOOR TO OPEN. *TR

NHTSA ID

10360190

Incident

Sep 27, 2010

Mileage

111,000 mi

WHILE DRIVING ON A MAJOR HIGHWAY THE BRAKE FLUID LEAKED OUT OF A RUSTY, CORRODED BRAKE LINE WHICH REDUCED BRAKING ABILITY. I HAD RUSTY PORTION OF THE BRAKE LINE REPLACED AT A SERVICE STATION. *TR

NHTSA ID

10343344

Incident

May 28, 2010

Mileage

66,590 mi

TL*THE CONTACT OWNS A 2001 NISSAN QUEST. THE VEHICLE HAS TBC CLASSIC RADIO SR TIRES, SIZE 215-65R16 (NA). WHILE DRIVING 25 MPH, THE TREAD COMPLETELY SEPARATED FROM THE FRONT DRIVER SIDE TIRE. THE CONTACT LOST CONTROL OF THE VEHICLE, BUT WAS ABLE TO PULL OVER AND REPLACE THE TIRE. HE TOOK THE TIRE TO A TIRE SHOP AND WAS INFORMED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE CURRENT AND FAILURE MILEAGES WERE 58,000.

NHTSA ID

10229859

Incident

Jun 3, 2008

Mileage

58,000 mi

AUTOMATIC WINDOWS DEFECTIVE ; REGULATORS AND MOTORS GRIND RESULTING IN HOT MOTOR SMELL AND WINDOWS FAILING TO OPERATE UP OR DOWN .DO NOT USE FOR FEAR OF FIRE AND NOT BEING ABLE TO CLOSE WINDOWS AT ALL. SAFETY CONCERNS AND FEAR OF ENTRAPMENT IF IN AN ACCIDENT..DEALER REFUSED TO FIX OR REPAIR DEFECTIVE DEVICES..

NHTSA ID

10226449

Incident

Feb 15, 2004

Mileage

20,000 mi

I WAS IN A LOW IMPACT WRECK--NO DAMAGE TO MY 2001 NISSAN QUEST VAN. MY 7 YEAR OLD SON WAS IN THE VERY BACK BENCH SEAT ON THE PASSENGER SIDE. WHEN I SLAMMED ON MY BRAKES TO AVOID BEING HIT BY THE OTHER VEHICLE MY SON'S SEAT BELT RELEASED AND HE WENT FLYING INTO THE FRONT PASSENGER SEAT AND THEN HIT THE SIDE DOOR. I WANT AN EXPLANATION AS TO WHY THE SEAT BELT BUCKLE FAILED IN A LOW IMPACT CRASH. I WILL BE TAKING IT TO A DEALERSHIP TO GET IT LOOKED AT. MY SON WAS INJURED IN THE CRASH AND HAD TO BE TRANSPORTED TO A TRAUMA UNIT. *TR

NHTSA ID

10203173

Incident

Aug 15, 2007

Mileage

148,000 mi

I PUT THE DRIVER'S SIDE SEAT BELT ON AND CAN NOT GET IT OFF, IT'S STUCK. I CAN NOT GET OUT OF MY SEAT BELT. IT WILL NOT UNBUCKLE. I HAD TO WIGGLE OUT OF IT TO EXIT THE VEHICLE. IF I WERE IN A WRECK I WOULD'VE DIED IN THAT SEAT BELT. I STILL CANNOT UNBUCKLE IT. I HAVE TO SLIP INTO THE SHOULDER PART TO EVEN DRIVE THE VEHICLE. MY AUTO MECHANIC TOLD ME THAT SOMETHING WAS WRONG WITH THE SPRING INSIDE THE LITTLE MECHANISM THAT HOLDS AND/OR RELEASES THE SEAT BELT BUCKLE. HE SAID HE WASN'T TOUCHING IT. HE SAID TO TAKE IT TO THE DEALERSHIP. I WILL DO THAT TOMORROW. BELOW, I AM ASKED TO LIST THE NUMBER OF FAILURES, I PUT ONE BUT IT IS ONGOING. IN OTHER WORDS, IT HAS FAILED EVERYTIME I HAVE TRIED TO UNBUCKLE IT. IT'S SIMPLY STUCK AND WILL NOT COME UNDONE. *JB

NHTSA ID

10183843

Incident

Feb 27, 2007

Mileage

108,000 mi

THE PASSENGER'S SIDE AUTOMATIC WINDOW STARTED MAKING A GRINDING NOISE, SLOWED AND EVENTUALLY STOPPED WORKING. I HAD TO PULL THE WINDOW UP WHILE WORKING THE BUTTON. THE SAME DAY THE DRIVER'S SIDE WINDOW WAS MAKING THE SAME SOUNDS AND ALSO FAILED. I TOOK OFF THE INSIDE OF THE PASSENGER'S DOOR, I NOTICED THAT A PLASTIC PIECE HOLDING A METAL CABLE ON THE WINDOW REGULATOR HAD BROKEN IN HALF. WHEN I CHECKED THE DRIVER'S DOOR I SAW IT HAD BROKEN IN THE SAME SPOT. I WAS LUCKY ENOUGH TO CATCH THE PROBLEM BEFORE BOTH MOTORS BURN OUT. THE FAILURE CAUSED THE CABLE TO TANGLE AROUND THE REGULATOR'S WHEEL ASSEMBLY, IT KINKED AND FRAYED THE CABLE. I WENT TO THE DEALERSHIP AND PURCHASED BOTH ASSEMBLIES AT A VERY STEEP PRICE. THIS IS OBVIOUSLY A DESIGN FLAW AND SHOULD ALSO BE CONSIDERED A SAFETY RECALL FOR THE MANUFACTURER. *NM

NHTSA ID

10168418

Incident

Sep 2, 2001

Mileage

84,700 mi

MY MIDDLE DRIVERS SEAT BELT CLIP HAS BROKEN. ABOUT 3 MONTHS AGO THE SLEEVE IT IS IN STARTED TO SLIP AND COME LOOSE. UNTIL IT FINALLY CAME OFF AND FEEL APART. I WENT TO THE DEALER, AT FIRST THEY TOLD ME IT WAS NOT UNDER WARRANTY THEN WHEN I TOLD HIM IT HAD A LIFETIME WARRANTY HE CHECKED ON IT AND SCHEDULED ME WITH A SERVICE APPOINTMENT IN A WEEK. WHEN I BROUGHT IT IN FOR SERVICE, I WAS TOLD THEY NEEDED TO ORDER A PART AND IT WOULD TAKE A WEEK OR SO. IT HAS NOW BEEN 16 DAYS AND I HAVE NOT BEEN TOLD THE PART IS IN. WHEN I CALLED THEY PUT ME TO PARTS, BUT NO ONE ANSWERED AFTER 5 MINUTES. I CALLED THEM BACK AND DID NOT GET ANY ANSWER FROM THE SERVICE DEPARTMENT. NO ONE SEEMS CONCERNED THAT MY MINI VAN, WHICH IS USED TO HAUL CHILDREN, DOES NOT HAVE A WORKING SEAT BELT. *JB

NHTSA ID

10156338

Incident

Apr 8, 2006

Mileage

92,000 mi

DT*: THE CONTACT WHILE ATTEMPTING TO OPEN THE SLIDING DOOR ON THE PASSENGER SIDE IT RELEASED FROM THE TRACK AND THE BACK PORTION FELL TO THE GROUND. THE CONTACT MADE AN UNSUCCESSFUL ATTEMPT TO REATTACH THE DOOR. THE MANUFACTURER HAS NOT BEEN ALERTED.

NHTSA ID

10149509

Incident

Feb 5, 2006

Mileage

66,654 mi

THE DRIVER'S SIDE AUTOMATIC WINDOW SLOWED AND EVENTUALLY STOPPED WORKING. BECAUSE OF THE FAILURE WE HAD TO LEAVE OUR VEHICLE IN A PUBLIC PARKING LOT AT ONE POINT WITH THE WINDOW FULLY OPEN. THIS IS A SAFETY ISSUE AND INVITES THEFT AMONG OTHER THINGS. ONE MONTH LATER THE PASSENGER'S SIDE WINDOW WAS MAKING THE SAME SOUNDS AND ALSO FAILED. WHEN I TOOK OFF THE INSIDE OF BOTH DOORS, THE EXACT SAME FAILURE HAD OCCURRED. A PLASTIC PIECE HOLDING A METAL CABLE ON THE WINDOW REGULATOR HAD BROKEN IN HALF IN THE SAME SPOT ON BOTH WINDOWS. THE DRIVER'S SIDE FAILURE WAS SO BAD THAT IT ALSO CAUSED THE WINDOW'S MOTOR TO BURN OUT. I CAUGHT THE PASSENGER'S SIDE WINDOW'S SYMPTOMS IN TIME BEFORE IT HAD A CHANCE TO DESTROY THAT MOTOR. THE FAILURE ON THAT SIDE CAUSED THE CABLE TO TANGLE AROUND THE REGULATOR'S WHEEL ASSEMBLY. THIS IS OBVIOUSLY A DESIGN FLAW AND SHOULD ALSO BE CONSIDERED A SAFETY RECALL FOR THE MANUFACTURER. *NM

NHTSA ID

10144648

Incident

Oct 5, 2005

Mileage

80,000 mi

2001 NISSAN QUEST TIRES EXPERIENCING TREAD SEPARATION.*MR WHEN THE TIRE SEPARATED IT CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND RESULTED IN THE VEHICLE SPINNING OFF THE HIGHWAY. THE REAR OF THE VEHICLE SUSTAINED DAMAGE. *NM

NHTSA ID

10136670

Incident

Jan 1, 1901

DT: CALLER SAID BOTH FRONT AXLES BROKE. CAR MADE A NOISE AND WHEN SHE TOOK IT IN TO HAVE IT LOOKED AT THE DEALER SAID THAT THE RIGHT ONE RUSTED AND THE LEFT ONE BROKE. BOTH WINDOWS WILL NOT GO UP OR DOWN. THE DEALER REPAIRED THE WINDOWS 4 TIMES. A MECHANIC WAS FIXING THE AXLES. THE MANUFACTURER HAS BEEN CONTACTED, AND CALLER IS WAITING FOR THEM TO CALL HER BACK. THE DATE WAS WHEN THE WINDOWS STARTED GOING BAD. THE AXLE PROBLEM STARTED ON JULY 6, 2005. *AK

NHTSA ID

10127725

Incident

Aug 25, 2004

Mileage

37,870 mi

WHILE DRIVING MY 2001 NISSAN QUEST VAN, TRAVELLING AT BETWEEN 30 AND 35 MPH, A DRIVER OF A FULL-SIZED PICKUP TRUCK COMING FROM A SIDE STREET, DIDN'T SEE HIS STOP SIGN. HE WAS ALSO TRAVELLING AT APPROXIMATELY 30-35 MPH. I NOTICED HIM ONLY IN TIME FOR MY FOOT TO REACH THE BRAKE PEDAL BEFORE IMPACTING THE PASSENGER SIDE OF HIS TRUCK AT THE REAR OF THE PASSENGER DOOR. THE IMPACT SPUN HIS VEHICLE 180 DEGREES AND MINE ABOUT 25, FROM THE DIRECTION OF ORIGINAL TRAVEL. IT TOOK APPROXIMATELY 1 SECOND FOR MY VEHICLE TO DECELERATE FROM 35 TO 0. THE IMPACT TO MY VEHICLE WAS FROM THE FRONT DRIVER'S SIDE ACROSS THE FRONT OF THE VEHICLE. THE DAMAGE WAS ENOUGH TO PUSH THE RADIATOR BACK AT ABOUT A 35 DEGREE ANGLE FROM VERTICLE. I SUSTAINED MINOR INJURIES AND THE OTHER PASSENGERS SUSTAINED NO TREATABLE INJURIES. IN MY OPINION THE AIRBAGS SHOULD HAVE DEPLOYED, BUT DIDN'T. THIS IS THE REASON FOR MY COMPLAINT.

NHTSA ID

10120583

Incident

May 9, 2005

Mileage

82,000 mi

2001 NISSAN QUEST SE VAN [XXX]. AT FIRST START UP EACH DAY OR AFTER SITTING AN HOUR OR SO A LOUD GRINDING ENGINE NOISE IS HEARD FOR SEVERAL SECONDS. WILL REPORT THIS TO THE DEALER ASAP. THIS HAPPENS ON A DAILY BASIS. WE HAVE OWNED THIS VEHICLE FOR FOUR MONTHS AND IT HAS LESS THAN 10,000 MILES ON IT NOW. WE BOUGHT IT USED WITH 7,000 MILES ALREADY ON IT. *JB *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

10112248

Incident

Nov 5, 2004

Mileage

8,500 mi

2 COMPLAINTS - SIDE WINDOW LATCHES DO NOT STAY LATCHED IF OPENED EVEN ONCE. HAD THEM REPLACED, THEN THEY WERE REOPENED AND NOW WILL NO LONGER STAY LATCHED PROPERLY, THEY CONTINUALLY POP OPEN. 2ND COMPLAINT - HAVE HAD THIS VEHICLE FOR 3 YEARS AND THE BOOTS FOR THE FRONT END KEEP TEARING. WE ARE REPLACING ONE OF THEM FOR THE 2ND TIME ALONG WITH CV JOINT.*AK

NHTSA ID

10100659

Incident

Nov 28, 2004

WHEN DRIVING AT AN UNDETERMINED SPEED ABS LIGHT APPEARED ON THE DASHBOARD, RESULTING IN EXTENDED STOPPING DISTANCE. CONSUMER INFORMED THE DEALER ABOUT THIS ISSUE. HOWEVER, MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

NHTSA ID

10075473

Incident

Feb 15, 2003

I BOUGHT THE VEHICLE IN NEW MARCH 2001. THAT NOVEMBER THE DRIVERS WINDOW STOPPED MOVING. I HAD TO HAVE MY DRIVERS WINDOW REGULATOR REPLACED, IT WAS DONE UNDER WARRANTY. A LITTLE MORE THAN A YEAR LATER THE PASSENGER REGULATOR NEEDED REPLACED. IN THE FALL OF 2003 THE DRIVERS WINDOW STOPPED MOVING AGAIN AND TWO MONTHS LATER THE PASSENGER WINDOW STOPPED. I HAVE SEARCHED JUNK YARDS FOR ONE BUT THEY DON'T HAVE THAT NEW OF A VEHICLE. AND WHEN I DO FIND ONE THE REGULATOR IS ALREADY BROKE. I HAVE SINCE THEN REPLACED THE PASSANGER WINDOW BUT I STILL CAN'T FIND A DRIVERS SIDE. THE WARRANTY ON THE REPLACEMENT PARTS WAS ONLY ONE YEAR. MY VEHICLE NOW IS 3 YEARS OLD AND OUT OF ITS WARRANTY. I SENT NISSAN A CERTIFIED LETTER AND THEY DECLINED TO HELP. I CAN BUY A NEW PART BUT AFRAID IT WILL GO BAD TOO. *AK

NHTSA ID

10074607

Incident

Nov 1, 2003

Mileage

50,000 mi

3 OF THE 5 TIRES THAT CAME ON THE VEHICLE HAVE FAILED, FORMING SEVERE BLEBS. 1 RUPTURED. THE FIRST WAS LAST YEAR. THE OTHER 2 OCCURED ON 05/05/04. THE VEHICLE JACK BROKE WHILE THE RUPTURED TIRE WAS BEING CHANGED. THERE ARE LESS THAN 12,000 MILES ON THE VEHICLE.*AK

NHTSA ID

10072891

Incident

May 5, 2004

Mileage

11,139 mi

INVOLVED IN A LOW IMPACT AUTO ACCIDENT (PROBABLY LESS THAN 40 MPH BECAUSE AIR BAGS WEREN'T EVEN DEPLOYED, NO INJURIES WHATSOEVER SUSTAINED BY MYSELF AND OTHER DRIVER, MINISCULE DAMAGE TO OTHER VEHICLE) IN 11/01. IMMEDIATELY CAR WAS ON FIRE WHICH RESULTED IN TOTAL LOSS OF VEHICLE. ALLEGING THAT THE NISSAN QUEST IS INHERENTLY UNSAFE DUE TO POOR FRONTAL DESIGN OF VEHICLE (SEE RESULTS OF INSURANCE INSTITUTE FOR HIGHWAY SAFETY CRASH TEST RESULTS) - THIS IS RESULT OF MINIVAN CATCHING FIRE SO EASILY AND RAPIDLY. ATTEMPTS TO RESOLVE MATTER WITH NISSAN IGNORED (ASKED FOR REPLACEMENT OF ITEMS LOST IN CAR/AMT NOT COVERED BY GAP INSURANCE, APPROX. $5000 TOTAL). NOW WILL SEEK RECOVERY OF FUNDS VIA LAWSUIT.

NHTSA ID

10070148

Incident

Mar 15, 2003

Mileage

15,000 mi

GEAR SHIFT INDICATOR PRND12 HAS BROKEN ON MY 2001 NISSAN QUEST MINIVAN. *LA

NHTSA ID

10045245

Incident

Oct 31, 2003

Mileage

45,000 mi