2013 Nissan Sentra Seat belts Problems

I am reporting a failed remedy for Recall R1608 (Occupant Classification System). My 2013 Nissan Sentra was serviced at Nissan of Van Nuys for this recall. Despite the dealership marking the recall as completed, the safety defect persists. Specifically, the passenger seatbelt warning light remains illuminated when the passenger seat is empty, indicating the OCS sensor is incorrectly classifying seat occupancy. This malfunction directly impacts the vehicle's ability to correctly deploy or withhold airbags in a collision. The dealership refused to re-evaluate the failed repair without legal representation. Furthermore, the Multi-Point Inspection provided during this safety recall visit was falsified; a technician hand-wrote a failing brake measurement of '3mm,' yet the Service Advisor marked the system as 'Green/Safe' on the final document. This documentation fraud makes their certification of the recall repair unreliable. They have since refused to re-inspect the safety defect.

NHTSA ID

11708671

Incident

Dec 23, 2025

My complaint is that Clear Lake Nissan failed to properly repair a recall on my 2013 Sentra. The recall is located at: https://www.nhtsa.gov/vehicle/2013/NISSAN/SENTRA/4%252520DR/FWD#recalls. The Recall Campaign Bulletin # NTB13-032b / Campaign ID#: PC213 / NTSA#: 13V-069. It is located at: https://static.nhtsa.gov/odi/rcl/2013/RCRIT-13V069-4312.pdf. The date of initial issue was 8/5/2022. Associate at Clear Lake Nissan committed to run repairs on CVT reprograming & repair of OCS recall to include sensor and seatbelt repair, parts, and labor. Clear Lake Nissan has not attempted to resolve the issue; instead told me they will have to charge me a diagnostic fee of $181 and then parts and labor to do the repair. I asked to speak to a supervisor or manager and was told they will reach out to me via a phone call, but I have yet to receive a call from either a supervisor nor a manager. Please see uploaded files to include a more detailed write up of complaint with specific recall details & explanation of events.

NHTSA ID

11480089

Incident

Aug 5, 2022

THE DASHBOARD WORKS SOMETIMES ( LITTLE SCREEN) . THE SEATSEALTS GET STUCK EVERYTIME I TRY TO USE THEM.

NHTSA ID

11365682

Incident

Aug 10, 2020

ONE DAY I GOT IN MY CAR WITH MY MOTHER AND IT TOLD ME THAT THE PASSAGER AIR BAG WAS OFF BUT SHE WAS SITTING IN IT. I HAD JUST TURNED IT ON AND THE DAY BEFORE THAT IT WAS FINE. ALSO THE ONE ON MY DASH SAID THAT THERE WAS A AIR BAG PROBLEM. IT WASN'T HIT OR TOUCHED IT WAS TRULY OVER NIGHT INFRONT OF MY HOUSE THEN THE LIGHTS FOR THE AIR BAG WERE ON WHEN I STARTED MY CAR.

NHTSA ID

11207827

Incident

Jan 5, 2019

Mileage

75,000 mi

I WAS DRIVING WITH MY DAUGHTER IN THE PASSENGER SIDE OF THE VEHICLE, WHEN I TURNED A CORNER THE SEAT BELT UNBOLTED FROM THE FLOOR. *DT*JB

NHTSA ID

11202911

Incident

Apr 19, 2019

Mileage

82,000 mi

NISSAN 2013 SENTRA HAS A COMPUTER MALFUNCTION. HAVE TO STICK SOMETHING INTO THE GEAR SHIFT IN ORDER TO DRIVE. CAR STUTTERS WHEN PRESSING THE GAS AS IF IT'S SWITCHIBG GEARS. ALSO, THERE WAS A RECALL FOR THE MIDDLE SEATBELT I GOT FIXED. SEAT BELT WAS USED ONCE PROPERLY AND HAS BEEN LOCKED EVER SINCE. NISSAN WILL NOT FIX THESE MALFUNCTIONS UNLESS I HAVE A LETTER ABOUT THESE ISSUES. THESE ISSUES ARE KNOWN RECALLS FROM PREVIOUS NISSAN SENTRA OWNERS AS WELL.

NHTSA ID

11141769

Incident

Oct 22, 2018

Mileage

121,000 mi

TAKADA RECALL, MY VEHICLE HAS BEEN IN THE SHOP FOR AN AIRBAG RECALL BUT IS NOT LISTED AS AN AFFECTED VEHICLE WHEN I CHECK THE VIN #, ALSO, THE CENTER SEAT BELT IN THE REAR SEAT HAS NEVER WORKED, THE SEAT BELT WILL NOT LATCH, THIS IS A VERY SERIOUS ISSUE AND ALSO A VIOLATION OF THE LAW DUE TO SEAT BELT LAWS.

NHTSA ID

11045755

Incident

May 1, 2013

Mileage

15 mi

TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. AFTER AN UNKNOWN DEALER REPAIRED THE VEHICLE PER AN UNKNOWN RECALL, THE REAR PASSENGER SIDE SEAT BELT FAILED TO LOCK IN THE BUCKLE TO SECURE THE REAR PASSENGER. THE DEALER WAS NOTIFIED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,540.

NHTSA ID

11040179

Incident

Aug 1, 2016

Mileage

26,540 mi

I RECEIVED A RECALL NOTIFICATION REGARDING THE FRONT PASSENGER SEAT OCCUPANT CLASSIFICATION SYSTEM(OCS) SOFTWARE DEFECT REQUIRING REPROGRAMMING TO DETECT A PASSENGER IN ORDER TO DEPLOY THE AIRBAG IN THE EVENT OF AN ACCIDENT, AND THE CHILD RESTRAINT SYSTEM(CRS), IN PARTICULAR THE SEAT BELT BRACKET DEFORMITY ALSO IN THE FRONT PASSENGER SEAT REQUIRING REINFORCEMENT. ON 6/24/16 I TOOK IT TO A LOCAL NISSAN DEALER WHICH INFORMED ME THAT THEY COULD NOT COMPLETE THE RECALL BECAUSE THEY DID NOT HAVE THE REQUIRED PART, THEREFORE IT WOULD HAVE TO BE ORDERED. AS A RESULT MY APPOINTMENT HAS BEEN SET FOR 1 MONTH LATER. I CHECKED WITH ANOTHER NISSAN DEALER CLOSER TO WHERE I WORK AND THEY ALSO CONFIRMED THAT THERE WAS NO ETA ON WHEN THE PART WOULD BE AVAILABLE BUT WOULD PLACE ME ON A WAITING LIST AND CONTACT ME WHEN IT BECAME AVAILABLE.

NHTSA ID

10877142

Incident

Jun 24, 2016

Mileage

78,058 mi

TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT, THE SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. ALSO, WHEN THE SEAT BELT WAS FASTENED, THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES FOR THE FAILURE. THE MECHANIC STATED THAT THE SENSORS COULD NOT DETECT THAT THE CONTACT'S WIFE WAS IN THE VEHICLE BECAUSE SHE WEIGHED 110 LBS. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 600.

NHTSA ID

10876824

Incident

Jun 2, 2013

Mileage

600 mi

TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE SEAT BELT FAILED TO RETRACT. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES AND CONTUSIONS THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 22,000.

NHTSA ID

10850784

Incident

Mar 15, 2016

Mileage

22,000 mi

TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WARNING INDICATOR ILLUMINATED WITHOUT A PASSENGER OCCUPYING THE SEAT. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE AIR BAG SENSORS THAT WERE LOCATED UNDER THE SEAT. THE FAILURE RECURRED FIVE TIMES AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 800.

NHTSA ID

10592434

Incident

Jun 11, 2013

Mileage

800 mi

PURCHASED 2013 NISSAN SENTRA IN LATE FEB 2013. WITHIN A FEW WEEKS THE PASSENGER AIR BAG LIGHT CAME ON WHILE I HAD MY WIFE OR MY SON THE CAR. BOTH ARE AROUND 140 POUNDS. I HAVE EVERYTHING RESET/REPROGRAMMED AT THE DEALERSHIP. WORKED FINE FOR A FEW MORE WEEKS, THEN SAME PROBLEM. HAD THE RECALL WORK DONE. WORK FINE FOR ANOTHER FEW WEEKS, THEN SAME PROBLEM. I HAVE HAD THIS BRAND NEW CAR BACK 6 TIMES TO THE DEALERSHIP. THEY HAVE DONE EVERYHTING THEY KNOW TO DO. I HAVE PROVIDED VIDEOS TO THEM EACH TIME IT HAPPENS. MOST RECENT TIME (#7) HAPPENED A WEEK OR SO AGO (NO IN AUG 2013). WAS ON ABOUT A 15 MINUTE TRIP WITH MY SON IN THE CAR AND THE LIGHT WAS ON THE ENTIRE TIME. DEALERSHIP ASKED ME TO BRING THE CAR IN TO CHECK THE CODES. NOW, MIRACULOUSLY, THERE ARE NO CODES, SO NISSAN IS TELLING THEM THAT NOTHING IS WRONG WITH MY CAR. MEANWHILE, I CONTINUE TO TAKE VIDEOS OF THE INCIDENTS AS THEY HAPPEN. BUT, NO ONE CAN HELP. NOW IN THE PROCESS OF DEMANDING A NEW CAR FROM THE DEALERSHIP WITH NO MONEY OUT OF MY POCKET SINCE THIS HAPPENED VERY SOON AFTER BUYING. I DOUBT I'LL GET SATISFACTION. FIRST PEOPLE TO BE SUED IF I'M EVER IN AN ACCIDENT AND THAT AIR BAG DOESN'T OPEN WILL BE THE DEALERSHIP AND NISSAN. DO THE RIGHT THING AND STAND BEHIND YOUR PRODUCTS AND TRUST LOYAL CUSTOMERS WHO HAVE ALL THE PROOF NEEDED!

NHTSA ID

10537924

Incident

Mar 1, 2013

Mileage

500 mi