RoadVitals

2009 Nissan Versa Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
503
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
29
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
3
Reports on file since Aug 21, 2008

What this page shows

Our database holds 503 NHTSA owner-reported complaints for the 2009 Nissan Versa. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 503 · page 1 of 21

Airbags
Filed Jul 27, 2026

The contact owns a 2009 Nissan Versa. The contact stated that while driving 3 MPH, the front driver’s side air bag unexpectedly deployed. The contact was left with a bruised face and a nosebleed from the air bag deployment. The contact used tissues to stop the nosebleed, but no medical attention was sought. The contact stated that after the failure, while starting the vehicle, the horn would activate unless the brake pedal was depressed. The contact associated the failure with NHTSA Campaign Number: 16V349000 (Air Bags). The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

NHTSA ID
11753007
Incident
Jul 25, 2026
Mileage
160,000 mi
Suspension
Filed Feb 17, 2026

The contact owns a 2009 Nissan Versa. The contact stated that while driving out of a parking lot at 10 MPH, the front end of the vehicle made an abnormally loud sound, and the contact noticed a strong rubber odor. The contact inspected underneath the vehicle and became aware that a part had fractured underneath the vehicle. The contact was able to reverse into the parking space. Several independent mechanics were contacted and advised that the failure might be related to the front coil springs corrosion and associated the failure with NHTSA Campaign Number: 15V573000 (Suspension); however, the VIN was not included in the recall. The contact stated that even though the vehicle was not registered in the States listed in the recall, the vehicle had been driven in one of the States listed while the contact was in school. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000.

NHTSA ID
11718539
Incident
Feb 15, 2026
Mileage
80,000 mi
Airbags
Filed Dec 16, 2025

The contact owns a 2009 Nissan Versa. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the driver’s air bag module had failed and needed to be replaced. The vehicle was not repaired, and the contact was referred to a dealer and to the NHTSA Hotline for further assistance. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 146,000.

NHTSA ID
11705347
Incident
Dec 16, 2025
Mileage
146,000 mi
Airbags
Filed Apr 18, 2025

dealership nissan would not closed recall campaign on my crs repairs done already

NHTSA ID
11655436
Incident
Apr 10, 2025
ElectricalSteering
Filed Oct 4, 2024

See attached document for complaint.

NHTSA ID
11618013
Incident
Sep 12, 2024
Airbags
Filed May 30, 2024

The contact owns a 2009 Nissan Versa. The contact stated while driving at an undisclosed speed, the driver's and passenger's side air bag warning lights illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the driver's side air bag. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22E066000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 299,000.

NHTSA ID
11591540
Incident
May 30, 2024
Mileage
299,000 mi
Visibility
Filed Sep 7, 2023

The contact owns a 2009 Nissan Versa. The contact stated that the alarm erroneously activated. The contact clicked on the key fob to disarm the alarm however, the alarm failed to turn off. The contact walked outside to the vehicle and noticed that the rear driver’s side window had shattered without impact. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 96,632.

NHTSA ID
11543208
Incident
Sep 6, 2023
Mileage
96,632 mi
Airbags
Filed Mar 25, 2023

Indicator light appeared week of March 19, 2023. Took vehicle to the dealership March 24, 2023, and after a $225 diagnostic was told, “90626 FOUND DTC B1054. CUSTOMER NEEDS AIRBAG AND THE MODULE” (from invoice). Parts need to be ordered and will cost ~$1,000 less the diagnostic. Concerned about how a safety feature no longer functioning properly and needing replacement is the responsibility of the customer for an amount of this size.

NHTSA ID
11513745
Incident
Mar 24, 2023
Powertrain (other)
Filed Apr 22, 2022

Transmission failure as not changing gears, not starting driving when accelerator push down, shaking.

NHTSA ID
11461833
Incident
Apr 14, 2022
Airbags
Filed Feb 4, 2022
Crash reported

Airbags failed to deploy in an accident at 55 mph.

NHTSA ID
11450470
Incident
Jan 27, 2022
Powertrain (other)
Filed Dec 9, 2021

Unknown transmission make a real bad noise and now not move only in reverse

NHTSA ID
11443189
Incident
Oct 30, 2021
Suspension
Filed Dec 8, 2021

There is a safety recall campaign for the front coil springs breaking for all Nissan Versas registered in "salt states" The car is registered in a "salt state" and the the front coil has snapped. For a reason that neither corporate Nissan nor the local Nissan service center can explain, this car is excluded from repair.

NHTSA ID
11443123
Incident
Dec 1, 2021
Powertrain (other)
Filed Aug 27, 2021

Jatco Cvt transmission failed at 70,200 miles. Bearings burned out, engine roaring, then sudden deceleration and acceleration.

NHTSA ID
11430711
Incident
Aug 20, 2021
Airbags
Filed Aug 17, 2021

Airbag inflator recall was repaired but the airbag light on the dash did not go off or clear, further diagnostic tool showed airbag sensor was flashing and broken clock spring was listed on diagnostic sheet. Nissan dealership did not repair the airbag sensor or change or fix clock spring therefore still being a safety hazard during deployment, which can lead to metal fragments breaking and bursting thru causing possible threat by shooting metal fragments to car occupants. Nissan airbag recalled the inflator for the specific reason of repairing it completely free of possible injury from metal fragments breaking during deployment and Nissan did not repair it. The recall states dealership is not to release vehicle until successful inspection. It is not repaired and still poses the same threat the recall states. It's now reported as fixed to manufacture, stating zero recalls. The 97.7 million dollar lawsuit Amended requirements Sept 2017 for dealership to repair to full inspection regulations. Dealership should fix the clock spring free because it directly impacts deployment of airbag and inflators. It's been a little over 30 days since recall repair, how can I get help making Nissan dealership responsible to replace clock spring?

NHTSA ID
11429380
Incident
Aug 2, 2021
Driver assistance
Filed Jul 26, 2021

Throttle is impaired; P2138 very dangerous when accelerating across traffic and suddenly there is only partial throttle command. This now has happened twice.

NHTSA ID
11426539
Incident
Jul 26, 2021
AirbagsEngine
Filed Apr 27, 2021
Fire reported

BEFORE WE CAN GET THE CAR FIXED WHILE THE AIRBAG RECALL WAS IN EFFECT, WHILE DRIVING THE CAR CAUGHT ON FIRE.

NHTSA ID
11414208
Incident
Oct 23, 2020
Mileage
10 mi
Suspension
Filed Mar 31, 2021

MY SPRING BROKE WHILE PULLING INTO A TIRE SHOP AND WENT FLYING ACROSS A PARKING LOT, LEAVING PART OF THE BROKEN SPRING STUCK IN THE CRADLE.

NHTSA ID
11405878
Incident
Mar 30, 2021
Mileage
189,600 mi
Suspension
Filed Dec 22, 2020

REPLACING THE EXHAUST THE REAR SPRINGS WERE BROKEN TO THE POINT THE INSULATORS FELL OUT . THE SPRINGS ON BOTH THE REAR OF THE VEHICLE WERE BREAKING. THERE WASN'T ANY SIGNIFICANT RUST ON THE SPRINGS THERE WAS A RECALL ON THE FRONT WHICH WAS DONE. THE INSULATORS MISSING MAKES A METAL TO METAL CONTACT WHICH WOULD MAKE IT WEAR OUT FASTER AND MORE PRONE TO RUST. WHY ARE THE SPRINGS BREAKING?

NHTSA ID
11384640
Incident
Dec 22, 2020
Mileage
160,000 mi
Airbags
Filed Dec 10, 2020

DEFECTIVE AIR BAGS

NHTSA ID
11382838
Incident
Sep 1, 2009
Mileage
143,000 mi
Suspension
Filed Oct 18, 2020

FRONT COIL SPRING BROKE WHILE DRIVING

NHTSA ID
11365024
Incident
Oct 3, 2020
Mileage
107,850 mi
Airbags
Filed Sep 14, 2020

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT HER GRANDDAUGHTER PLACED HER BACK PACK ON THE PASSENGER'S SIDE SEAT. UPON CLOSING THE PASSENGER'S SIDE DOOR, THE PASSENGER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING. THE CONTACT'S GRANDDAUGHTER DROVE THE VEHICLE TO THE CONTACT'S HOME. UPON INSPECTION OF THE VEHICLE, THE CONTACT OBSERVED THAT THE ENTIRE PASSENGER SEAT WAS SPLIT OPEN. ALSO, THE FRAME ON THE PASSENGER SIDE WINDOW WAS COMPLETELY DETACHED DUE TO THE FAILURE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED A CLAIM NUMBER AND WAS INFORMED THAT THE MATTER WOULD BE INVESTIGATED BY THE CLAIMS DEPARTMENT. THE CONTACT THEN RECEIVED A PHONE CALL FROM THE MANUFACTURER WHO INFORMED HER THAT THEY WOULD CONTACT AN INSPECTOR TO INVESTIGATE THE FAILURE. THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO NISSAN OF RICHMOND (11401 W BROAD ST, HENRICO, VA 23233) ONCE AN INSPECTOR WAS FOUND. LATER, AN INSPECTOR CONTACTED HER AND SHE DROVE THE VEHICLE TO THE DESIGNATED DEALER. AFTER THE INSPECTION, THE INSPECTOR INFORMED HER THAT THE FINDINGS WOULD BE SUBMITTED TO THE CLAIMS DEPARTMENT. THE CONTACT HAD YET TO HEAR FROM ANYONE AT NISSAN IN REGARDS TO THE INVESTIGATION. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.*DT*JB

NHTSA ID
11354917
Incident
Aug 15, 2020
Mileage
108,000 mi
AirbagsSeat belts
Filed Aug 11, 2020
Crash reported1 injury reported

I WAS INVOLVED IN A AUTO ACCIDENT , AIR BAGS DIDN'T DEPLOY AND SEAT POPPED OFF & STARTED SMOKING .

NHTSA ID
11348583
Incident
Aug 7, 2020
Powertrain (other)
Filed Jun 22, 2020

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

NHTSA ID
11330063
Incident
Jan 1, 2020
Mileage
86,000 mi
Airbags
Filed Mar 4, 2020

TL* THE CONTACT OWNS A 2009 NISSAN VERSA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN AIR BAG RECALL HOWEVER, AFTER THE REPAIR WAS PERFORMED THE FAILURE RECURRED. THE VEHICLE WAS PROVIDED A SECOND REPAIR UNDER THE UNKNOWN RECALL HOWEVER, THE FAILURE RECURRED. BUSAM NISSAN OF CINCINNATI LOCATED AT (1501 E. KEMPER RD, CINCINNATI, OH 45246), 513-854-1788), WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT ENTITLED TO ANOTHER FREE REPAIR DUE TO THE MILEAGE ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

NHTSA ID
11316067
Incident
Mar 6, 2019
Mileage
93,000 mi
Driver assistance
Filed Feb 14, 2020

WHILE DRIVING IN TOWN MY 2009 NISSAN VERSA HATCHBACK LOST POWER, COULDN'T ACCELERATE AND PANEL IDIOT LIGHTS CAME ON. I WAS ABLE TO PULL OVER SAFELY. I TRIED RESTARTING IT BUT NOTHING. ABOUT 15 MINUTES LATER, I TRIED AGAIN AND SEVERAL TIMES IT ALMOST STARTED BUT DIED OUT. HAD TO GET CAR TOWED. WHEN TOW TRUCK DRIVER GOT IN VEHICLE IT STARTED FOR HIM AND KEPT RUNNING SO HE DROVE IT ONTO THE TOW TRUCK AND TOOK IT TO THE GARAGE. THE TECHNICIAN SCAN TESTE ON BOARD COMPUTER, ALL SENSORS AND SENSOR STRING, UP TO 1/2 HOUR DIAGNOSTIC TIME CHECK PERFORMANCE OF SENSORS, CHECK FUEL DELIVERY SYSTEM. PRESSURE TEST STEADY 50 PSI, ROAD TESTED 14 MILES TO VERIFY OR ADDITIONAL NEEDED REPAIRS. CODES SET. NO CODES. COULDN'T FIND ANYTHING. CAR RUNNING FINE. ADDITIONAL NOTES: VEHICLE HAS APPROX. 70,000 MI. ALWAYS KEEP HALF TO FULL TANK OF GAS AND SERVICED. THIS IS NOT GOOD! FEAR THAT THE CAR CAN JUST QUIT AT ANY TIME AND CAN POSSIBLY BE IN AN ACCIDENT.

NHTSA ID
11309094
Incident
Feb 13, 2020
Mileage
70,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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