RoadVitals

2004 Nissan Xterra Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Oct 17, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 84 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2004 Nissan Xterra submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Other / unspecifiedSteeringSuspension
Filed Oct 17, 2020

SPEEDS OVER 60 HITS A BUMP AND STARTS ROCKING AND BOUNCING

NHTSA ID
11364867
Incident
Oct 17, 2020
Mileage
150,000 mi
ElectricalSteeringSuspension
Filed Jan 23, 2017

I TOOK MY VECHICLE TO ACE AUTO AND HE CLAIM HE FIXED IT GAVE ME A LIST THE SECOND TIME BUT NOT THE FIRST TIME IT SAT THERE FOR A YEAR THAN I GOT IT OUT FOR 2 MONTHS BACK IN AGAIN ITS GOES REAL SLOW BACK FIRES NOW AND STERRING WHEEL LOCKED ONE DAY NOW ITS ACTING LIKE IT DONT HAVE POWER TO IT.EVERYTIME YOU GO SPPEED LIMIT THE STEERING LOCKS IT SHAKES AND NOT ENOUGH POWER TO GO BARELY GO UP THE HILL TOO.

NHTSA ID
10947220
Incident
Sep 9, 2016
Mileage
125,450 mi
Suspension
Filed Jun 20, 2015

PASSENGER SIDE REAR LEAF SPRING BROKE WHILE DRIVING ON THE FREEWAY, ALMOST PUNCTURING GAS TANK ACCORDING TO THE MECHANIC. THE DRIVER'S SIDE REAR LEAF SPRING BROKE WHILE DRIVING ON CITY STREETS. I WAS ADVISED BY MY MECHANIC THAT THIS WAS DEFINITELY AN ITEM THAT SHOULD NOT HAVE FAILED AND IT IS MOST LIKELY DUE TO DEFECTIVE PART, AS THE METAL LAYERED LEAF SPRING SHOULD NOT BREAK. THE MECHANIC ADVISED THAT SINCE THE VEHICLE IS NOT ONE THAT IS DRIVEN IN A MANNER OF OFF ROADING, THAT THE FAILED LEAF SPRING WAS DEFECTIVE AND SOMETHING THAT SHOULD BE INVESTIGATED BY THE AUTHORITIES PERHAPS, AS A RECALL ITEM. HE ADVISED THAT I SHOULD FILE A COMPLAINT AND I HAVE REVIEWED THIS SITE TO DETERMINE THAT MANY OTHERS HAVE HAD ISSUE WITH THE LEAF SPRINGS BREAKING. PLEASE INVESTIGATE. THANK YOU.

NHTSA ID
10726364
Incident
Jul 1, 2014
Mileage
160,000 mi
ElectricalSteeringSuspension
Filed May 15, 2015

I HAVE REPLACED MY STARTER 3 TIMES. MY BRAKE LIGHTS HAVE A SHORT OR FAULTY WIRING I'M SURE BECAUSE WE HAVE REPLACED THE BULBS SEVERAL TIMES. I HAVE GOTTEN TICKETS BECAUSE OF THIS AS A RESULT I HAVE A EXPIRED BRAKE TAG I CANT GET A NEW ONE BECAUSE THE WIRING WILL COST TO MUCH. MY UV JOINT BROKE WHILE I WAS DRIVING ON THE HIGH WAY. THAT PART THEY TELL ME IS NOT A COMMON BREAKING PART. NISSAN CHARGES OVER A THOUSAND DOLLARS TO REPAIR THAT. I'M TOLD MY WIRING IS BAD AFTER I REPLACE MY STARTER 2 MONTHS AGO. THEY SENT ME A RECALL FOR MY COLUMN STEERING AND I HAD IT REPAIRED BUT IT STILL IS A SLIGHT HASSLE TO CHANGE GEARS. I HAVE RECEIVED A LETTER TELLING ME THEY ARE BUYING 2004 NISSAN XTERRA'S BUT WHEN I CALLED THE SALES MAN SAYS IT'S NOTHING WRONG WITH THE XTERRA'S THAT'S JUST A SALES STUNT. I THINK ITS A BUNCH OF BULL NISSAN KNOWS THEY DIDN'T DO A GOOD JOB WITH THESE 2004"S.

NHTSA ID
10716718
Incident
Oct 14, 2011
Mileage
128,138 mi
Suspension
Filed Jan 16, 2015

TL* THE CONTACT OWNS A 2004 NISSAN XTERRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE SERVICE WHEN THE MECHANIC DIAGNOSED THAT THE LEAF SPRING WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,319.

NHTSA ID
10676126
Incident
Jan 16, 2015
Mileage
170,319 mi
Suspension
Filed Mar 10, 2010

AT 39,000 MILES, RIGHT REAR LEAF SPRING SNAPPED DURING NORMAL DRIVING CONDITIONS. *TR

NHTSA ID
10318447
Incident
Dec 13, 2007
Mileage
39,657 mi
BrakesSuspension
Filed Mar 7, 2009

1. FRONT RIGHT LOWER A-FRAME (SWING ARM) FRACTURED AND RELEASED BALL JOINT RESULTING IN CAR COLLAPSING ONTO THE TIRE. FAILURE APPEARS TO BE CAUSED BY METAL FATIGUE DUE TO ROUGH EDGES OF BROKEN AREAS. BALL JOINT IS IN GOOD SHAPE AND STILL GRIPS A PIECE OF THE A-FRAME. THERE WAS NO ACCIDENT DUE TO THE FACT THE VEHICLE WAS BEING OPERATED AT A VERY LOW SPEED AT THE TIME OF THE INCIDENT. HAD IT HAPPENED AT A HIGH RATE OF SPEED WOULD LIKELY HAVE CAUSED A ROLLOVER CRASH WITH FATALITIES POSSIBLE. VEHICLE HAS NOT YET BEEN REPAIRED, ALL PARTS WILL BE RETAINED WHEN IT IS. 2. LEFT REAR ANTI SWAY BAR MOUNTING CLAMP FAILED DUE TO METAL FATIGUE JUST DAYS PRIOR TO THIS RESULTING IN THE ANTI SWAY BAR BAR PUMMELING THE STEEL BRAKE LINE UNTIL IT SPRANG A LEAK. THIS RESULTED IN A TOTAL LOSS OF BRAKES. I REPLACED THE BROKEN CLAMP AND BRAKE LINE. AGAIN NO CRASH OCCURRED DUE TO LOW SPEED OPERATION. I HAVE THE PARTS AND PIECES IN MY POSSESSION. 3. PRIOR TO THIS BY A FEW WEEKS THE LEFT FRONT FREE WHEELING HUB DISINTEGRATED WHILE THE CAR WAS BEING DRIVEN. I REPLACED THE HUB BUT HAVE SOME PIECES. I HAVE NO THEORY ABOUT WHAT CAUSED THIS FAILURE, BUT IT COULD HAVE CAUSED A LOSS OF CONTROL AND SUBSEQUENT ACCIDENT. WE LIVE IN THE FOOTHILLS OF THE SIERRA NEVADAS AND MANY ROADS ARE PERCHED ALONG STEEP ROCKY SLOPES. A LOSS OF CONTROL CAUSED BY ANY OF THESE INCIDENTS COULD HAVE PROVED FATAL. THIS CAR HAS ONLY 90206 MILES ON IT AND HAS BEEN DRIVEN GENTLY. I HAVE SINCE DISCOVERED ON A USER FORUM FOR XTERRA FANS THAT THE REAR SWAY BAR HAS BEEN A WELL KNOWN PROBLEM WITH THEM FOR QUITE A WHILE WITH THE RESULT THAT THEY RECOMMEND REMOVING THE SWAY BAR ALTOGETHER AND BEEFING UP THE REAR SHOCKS. THIS SUGGESTS THAT THE XTERRAS SHOULD BE RECALLED ON THE REAR SWAY BAR ISSUE. *TR

NHTSA ID
10261058
Incident
Mar 4, 2009
Mileage
90,206 mi
Suspension
Filed Jul 1, 2008

VEHICLE HAS 40K MILES ON IT (7K MILES PAST 36M/3Y WARRANTY). LEAF SPRING ASSEMBLY ON PASSENGER'S SIDE REAR BROKE - PART SHOULD NOT BREAK AT 40K MILES. LEAF SPRING ASSEMBLY DEFECTIVE PER ALL THE MECHANICS I HAVE SPOKEN TO. PART SHOULD LAST 100K MILES OR MORE. VEHICLE NEVER DRIVEN OFF ROAD. *TR

NHTSA ID
10232806
Incident
May 9, 2008
Mileage
43,117 mi
Body & structureSuspensionTires & wheels
Filed Jun 19, 2008

ALL FOUR TIRES HAVE CRACKS ALONG THE SIDES OF THE TIRES. ALSO , WHEN I GOT NEW TIRES, A BIG O TIRES SHOP FOUND THAT THE ALIGNMENT WAS BAD ON THE PERMANENT STRUCTURE OF THE VEHICLE THAT CAN NOT BE ADJUSTED DUE TO IT WAS THE __ TOE - SAI - INCLUDED ANGLE - AND THE TOTAL TOE. *TR

NHTSA ID
10231631
Incident
Jun 16, 2008
Mileage
30,300 mi
Suspension
Filed Mar 24, 2008

REAR LEAF SPRINGS BROKE ON VEHICLE. VEHICLE NEVER DRIVEN OFF ROAD. FIRST ONE CRACKED AT 57,000 AND 2ND ONE BROKE AT 64,000 MILES. MECHANIC THOUGHT THAT FAILURE OF THESE WAS PREMATURE AND A SAFETY HAZARD TO DRIVE. *TR

NHTSA ID
10222220
Incident
Oct 5, 2007
Mileage
57,000 mi
Suspension
Filed Jan 9, 2006

1. AFTER TWO MONTHS (4000 MILES), I BROUGHT IT INTO THE DEALER FOR SERVICE. THEY GAVE AN ALIGNMENT, WHICH TOOK TWO DAYS BECAUSE THEY SAID IT WAS SO FAR OUT OF ALIGNMENT. THE CAR STILL PULLED TO THE RIGHT, SO I BROUGHT IT IN FOR SERVICE MULTIPLE TIMES, AND THEY ALWAYS STATED THAT THEY COULDN'T DUPLICATE THE PROBLEM. ON 11/17/05, A NON-DEALERSHIP MECHANIC GIVE AN ALIGNMENT. AGAIN, THEY REQUIRED THAT THEY KEEP MY CAR FOR TWO DAYS BECAUSE THE ALIGNMENT WAS SO MESSED UP, AND ULTIMATELY THEY SAID THEY COULD NOT ALIGN IT. I TOOK IT TO ANOTHER INDEPENDENT MECHANIC, WHO CLAIMED HE ALIGNED IT, ON 11/23/05. IT STILL WASN'T DRIVING PROPERLY SO I CALLED THE CORPORATE HEADQUARTERS, WHO TOLD ME TO TAKE IT TO A DEALER. I PAID FOR AN ALIGNMENT THERE ON 12/1/05. HOWEVER, THE SPEC SHEET THEY GAVE ME SHOWED THAT THE SAI WAS STILL OUT OF SPEC. I TOOK IT TO ANOTHER DEALER FOR SERVICE, AND PAID FOR YET ANOTHER ALIGNMENT ON 12/13/05. HOWEVER, THE SPEC SHEET THEY GAVE ME SHOWED THAT THE CASTER AND SAI WERE OUT OF SPEC. THE SERVICE MANAGER DISCOVERED THE FRONT END WAS RAISED TOO HIGH, SO THEY LOWERED IT AND GAVE ANOTHER ALIGNMENT, AND THE SAI IS STILL OUT OF SPEC. THE SPEC FOR SAI RANGES FROM 10.3 TO 11.3 DEGREES, AND MY MOST RECENT ALIGNMENT SHOWS 9.64 ON THE LEFT AND 10.24 ON THE RIGHT. WHEN I DROVE THE VEHICLE BRAND NEW OFF THE LOT, IT WASN'T DRIVING PROPERLY. AT THE TIME, I THOUGHT IT WOULD BE EASILY FIXABLE AND NO BIG DEAL. BUT THE PROBLEM HASN'T BEEN RESOLVED YET. THE FIRST ALIGNMENT TOOK TWO DAYS, AND IT CONTINUED TO PULL AFTER THE ALIGNMENT. IT HAS ALWAYS PULLED, AND THE STEERING WHEEL TWISTS WHEN DRIVING OVER BUMPS OR WHEN BRAKING (EVEN ON FLAT SURFACES.) 2. AFTER THREE ALIGNMENTS IN THE PAST TWO MONTHS, MY VEHICLE IS STILL OUT OF SPEC. NO ONE IS ABLE TO ALIGN IT WITHIN SPEC. IT IS DANGEROUS FOR A VEHICLE TO BE OUT OF ALIGNMENT BECAUSE IT DOES NOT ALLOW THE DRIVER FULL CONTROL. *NM

NHTSA ID
10147291
Incident
Dec 20, 2005

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .