RoadVitals

2011 Nova Bus Nova Lfs

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 5, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2011 Nova Bus Nova Lfs. 4 safety recalls have been issued covering this model year; and 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
15V735000

STRUCTURE:BODY:DOOR

Nov 5, 2015
304 units potentially affected
The defect: Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
The risk: A passenger could be injured if their arm is caught in the door.
The remedy: Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
Nova BusManufacturer number CR3492 and CR3493View on NHTSA.gov
14V380000

SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

Jun 30, 2014
796 units potentially affected
The defect: Nova Bus is recalling certain model year 2004 and 2006-2013 LFS transit buses. Due to a programming error in the vehicle control unit, the ABS malfunction light may not illuminate if the ABS control unit loses power. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 121, "Air Brake Systems."
The risk: If the ABS malfunction light does not illuminate if the ABS control unit loses power, the driver would not be aware that the ABS is not functional and that the brakes may unexpectedly lock up under certain conditions when the brakes are applied, increasing the risk of crash.
The remedy: Nova Bus will notify owners, and dealers will update the software for the instrument cluster, free of charge. The recall is expected to begin in late August 2014. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR3200.
Nova BusManufacturer number CR3200View on NHTSA.gov
14V381000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Jun 30, 2014
734 units potentially affected
The defect: Nova Bus is recalling certain model year 2010-2014 LFS transit buses manufactured June 2010 to June 2014. In the affected vehicles, the terminal on the postive alternator cable may fracture causing the cable to arc to other components.
The risk: Arcing of the alternator cable may result in an engine compartment fire.
The remedy: Nova Bus will notify owners, and dealers will inspect the terminal and replace it if it is damaged, free of charge. The recall began August 29, 2014. Owners may contact Nova Bus customer service at 1-450-472-6410. Nova Bus' number for this recall is CR3201.
Nova BusManufacturer number CR3201View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LI5011E

EQUIPMENT

Recommendations on the disinfection of vehicles as well as products and precautions to be taken.

BS3139E

SERVICE BRAKES, HYDRAULIC:FLUID

Possible hydraulic manifold leakage.

SB-BS-3081-E

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

NOVA BUS: PROCEDURAL INFORMATION REGARDING THE REPLACEMENT OF PLASTIC FUEL TANK WITH AUXILIARY HEATER CONNECTIONS AND NO FUEL GAUGE AND INSTALLATION OF MORE ROBUST, NEW PLASTIC FUEL TANK. *PE UPDATED 4/18/14. *PE

BS2006ER1

VISIBILITY; VISIBILITY/WIPER

Possible interference between the underside of the dash and the wiper pivot.

BS1925E

ELECTRICAL SYSTEM

Due to wear at the plug connections of the wiring harnesses, sporadic contact discrepancies and entries in the error memory may occur.

BS2010E

ELECTRICAL SYSTEM

Due to wear at the plug connections of the wiring harnesses, sporadic contact discrepancies and entries in the error memory may occur.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Nova Bus Nova Lfs by model year
YearComplaintsRecallsInvestigationsIssue Index
2012060—
2011Viewing040—
20100110—
20090130—
2008060—
2007080—
2006050—
2005020—
2004040—
2003020—
2002020—
2001020—
2000010—
1999010—
1998010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.