Body & structureElectrical
Filed May 18, 2020
2002 OLDS ALERO,PRESENT MILEAGE@5/17/20-187,037. WHERE DO I START? OKAY,THE TRUNK HAS STARTED TO ARBITRARILY DECIDE TO POP OPEN...APPARENTLY DURING RAIN/THUNDERSTORMS...I WONDER IF THIS HAS ANYTHING TO DO WITH THE DOOR LOCKS RECENTLY DECIDING TO NOT LOCK THE PASSENGER SIDE WHEN USING SWITCH ON DR,SIDE DOOR...AND NOW SINCE THE TRUNK'S BEEN POPPING OPEN FOR THE LAST 3WKS,THE KEY FOB WON'T OPEN THE TRUNK,AND THE BUTTON ON INTERIOR DOOR TO THE TRUNK WON'T WORK EITHER,UNLESS THE CAR IS RUNNING(AND NOT ALL THE TIME THEN,EITHER) INTERIOR DOOR LOCKS WON'T RESPOND TO THE INTERIOR SWITCH ANYMORE..WHAT A PAIN IN THE A**....I'M KEEPING A BUNGEE CORD OVER THE SPOILER TO THE BUMPER TO KEEP THE TRUNK CLOSED. FYI~I KEEP THE CAR ON A TRICKLE CHARGE TO THE BATTERY24/7 ,SINCE I AVOID DRIVING THE THING-THE PASSLOCK BS SEEMS TO CAUSE THE BATTERY TO DRAIN SINCE IT HAS TO SIT WITH THE KEY ON.ALSO CARRY A NOCO CHARGER AT ALL TIMES IN CASE I NEED A JUMP..THE RUST IS UNBELIEVABLE. REAR FENDERS ARE ALL BUT CRUMBLED OFF.HAVE TO FIX DR,SIDE WINDOW NOW~HAD TO FIX PASS. SIDE 2YRS AGO.REGULATOR AFU,PROBABLY NEED NEW SWITCH,WINDOW WENT OFF THE TRACK, GETTING GOOD AT TAPING THEM UP DISCREETLY.THE ALUMINUM RIMS CAUSE SLOW LEAKS IN TIRES,BUY YOURSELF AN INFLATOR..MASSIVE POWER STEERING LEAK NOW,BRAKE LINES REPLACED TWICE..THEY'RE UNDER THE CAR EXPOSED TO WHERE THEY GET TO RUST AWAY CONSTANTLY~I LIVE IN NORTH WEST OHIO WHERE IT SNOWS&RAINS ALOT,SO I'M HOSED. ONCE I MASTERED THE PASSLOCK 2STEP I THOUGHT THAT IT COULDN'T GET ANY WORSE~BUT IN READING ALL THE OTHER COMPLAINTS& STARTING TO HAVE WHAT MAY BE A BCM ISSUE,I'M NOT DRIVING THIS THING IF I DON'T HAVE TO! I PAID MY AAA DUES AND FULL COVERAGE INSURANCE.. OH,YEAH-HAD THAT"RECALL" A FEW YRS AGO AND ALL THEY DID WAS MONKEY AROUND WITH THE KEYS,NOT THE IGNITION! I'VE BEEN TOLD A 100 TIMES I'LL NEED A NEW IGNITION~ANYBODY OUT THERE HAVE $700??? *TR
- NHTSA ID
- 11324921
- Incident
- May 17, 2020
- Mileage
- 187,037 mi
Body & structure
Filed Aug 21, 2012
TL* THE CONTACT OWNS A 2002 OLDSMOBILE ALERO. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS COMING APART. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS BUT THE CONTACT WAS INFORMED THAT THE FAILURE WAS A COSMETIC ISSUE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THE VEHICLE SHOULD BE TAKEN TO THE DEALER FOR REPAIRS AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000. ..UPDATED 09-21-12*BF
- NHTSA ID
- 10471766
- Incident
- Aug 1, 2012
- Mileage
- 104,000 mi
Body & structureElectricalEngine+2 more
Filed Sep 4, 2008
I HAVE HAD MY 2002 OLDSMOBILE ALERO SINCE 2002. WITHIN SIX MONTHS OF HAVING THIS CAR THE IGNITION SWITCH WENT BAD AND WAS UNABLE TO START THE CAR AND IT HAD TO BE REPAIRED. THIS WAS REPAIRED BY THE DEALER THAT I PURCHASED IT FROM BECAUSE THE COMPANY THAT WAS IN CHARGE OF MY EXTENDED WARRANTY WENT BANKRUPT. SINCE THEN I HAVE HAD TO PAY TO REPLACE A GASKET IN THE ENGINE THAT KEEPS ENGINE COOLANT AND ENGINE OIL FROM MIXING TOGETHER BECAUSE THE GASKET THAT WAS MANUFACTURED WITH THE CAR WAS NOT THE RIGHT THICKNESS. (SINCE THIS IS A KNOWN DEFECT BY MECHANICS WHY WASN'T THIS RECALLED OR A SERVICE BULLETIN INITIATED?) I CONTINUE TO HAVE PROBLEMS WITH THE DRIVER DOOR CONTROL PANEL THAT CONTROLS THE WINDOWS AND THE SIDE MIRRORS AND WINDOW LOCKS. THE WINDOWS IN MY CAR CAN ONLY BE CONTROLLED BY THE DRIVER BECAUSE THE WINDOW LOCK IS STUCK IN THE "ON" POSITION. I HAVE ALSO HAD PROBLEMS WITH THE WINDOWS FALLING DOWN INTO THE DOOR AND HAVE HAD ONE WINDOW REPLACED IN DECEMBER 2007 BUT NOW IN SEPTEMBER 2008 THE PASSENGER WINDOW IS EXPERIENCING THE SAME SYMPTOMS AND NOW WILL HAVE TO REPLACE THIS WINDOW AS WELL. RIGHT NOW THE MOST ANNOYING THING ABOUT THIS CAR IS THE TURN SIGNALS. THEY FUNCTION AS THEY SHOULD BUT THE CLICKING NOISE FOR THE TURN SIGNAL WILL NOT TURN OFF WHEN I HAVE MADE A TURN (IT ACTUALLY MAKES A CLICKING NOISE ABOUT 3 TIMES AS FAST AS THE REGULAR TURN CLICK). I HAVE HAD THIS LOOKED AT BY A MECHANIC AND I WAS TOLD THAT THIS WAS NOT PART OF THE HAZARD LIGHT RECALL WHICH MY CAR FALLS UNDER SO IT WAS NOT FIXED. IT IS A VERY DISTRACTING PROBLEM AND THE ONLY TIME I CAN GET RELIEF FROM THE CLICKING NOISE IS WHEN I ACTUALLY GET READY TO MAKE A TURN BY TURNING ON THE ACTUAL TURN SIGNAL. THERE ARE A NUMBER OF PROBLEMS THAT NUMEROUS OWNERS ARE EXPERIENCING. I AM HOPING THAT SOME THING IS DONE ABOUT THE WINDOWS AND THE ENGINE GASKET. I DON'T THINK CONSUMERS SHOULD BE RESPONSIBLE FOR POOR ENGINEERING AND DESIGN. GM SHOULD MAKE THINGS RIGHT. *TR
- NHTSA ID
- 10240999
- Incident
- May 1, 2003
Body & structure
Filed Dec 27, 2006
THE DASH HAD BEGUN PULLING AWAY AND COMING UNGLUED ABOUT 2 YEARS AGO. I FOUND THAT THIS IS A PROBLEM WITH THIS MODEL YEAR. WHEN I SPOKE WITH THE DEALER THEY SAID IT WAS NOT PART OF A RECALL. BUT THEY WOULD SPLIT THE COST WITH ME -MY END WOULD BE $650. I COULD NOT AFFORD IT AND IT HAS CONTINUED TO RUMPLE AND BUBBLE UP. I AM THE ONLY OWNER. IT IS A DEFECT THAT NO ONE WANTS TO ADDRESS. ESPECIALLY, SINCE MY WARRANTY WILL BE UP WITH IN A MONTH OR TWO. I JUST GOT TIRED OF FIGHTING WITH THE DEALER TO DO SOMETHING. I HAVE GIVEN UP AND WILL NOT BE PURCHASING A GM CAR AGAIN. THANKS FOR NOTHING -MY LOYALTY IS GOING SOMEWHERE ELSE. *JB
- NHTSA ID
- 10177114
- Incident
- Dec 27, 2006
Body & structureElectricalSeat belts
Filed Jul 21, 2005
I STARTED HAVING PROBLEMS IN FEB. OF THIS YEAR(2005). THE CAR WOULD NOT START. TOWED IT TO A DEALER AND THEY REPLACED THE IGNITION CYLINDER. 3 DAYS LATER WAS HAVING THE SAME PROBLEM. TOOK IT BACK TO THE DEALER AND THEY THEN REPLACED THE HOUSING. BEGINING OF JUNE HAD THE SAME PROBLEM OCCURE AGIAN. TOWED IT BACK TO THE DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. OF COURSE IT STARTED AT THE DEALER. 2 WEEKS LATER AND IT STILL WILL NOT START AGIAN. THE SECURITY LIGHT WAS COMMING ON BEFORE IT STOPED RUNNING. THIS IS A PROBLEM THAT MANY PEOPLE ARE HAVING AND IT NEEDS TO BE FIXED. IF YOU GO TO WWW.AUTOMOTIVEHELPER.COM AND GO UNDER ALERO, YOU WILL FIND LOTS OF COMPLAINTS.
- NHTSA ID
- 10129646
- Incident
- Feb 7, 2005
- Mileage
- 50,000 mi
Body & structure
Filed Feb 13, 2005
IN SEPTEMBER 2004 I PURCHASED A USED 2002 OLDSMOBILE ALERO. BY NOVEMBER MY ALERO'S INTERIOR DOOR PANELS STARTED TO BUBBLE AND BUCKLE ON 3 DOORS. MY VEHICLE IS STILL UNDER THE BUMPER TO BUMPER GM FACTORY WARRANTY. I BROUGHT MY CAR TO BROWN (DEALERSHIP) IN SACO, MAINE AND WAS TOLD TO CALL GM TO SEE IF I COULD GET THE WORK APPROVED. THEY DENIED THE WORK AND SAID THEY DIDN'T COVER "COSMETIC PROBLEMS". I THEN FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU. SOMEONE FROM GM WHO HANDLES THE BBB CASES CALLED AND SAID ONCE AGAIN THERE WAS NOTHING THEY COULD DO FOR ME. THIS TIME THE SAID THE PROBLEM WAS CAUSED BY THE PREVIOUS OWNER. BEFORE MY CASE WENT TO ARBITRATION GM REQUESTED THE BBB TO SEND OUT A TECHNICAL EXPERT TO LOOK AT THE CAR. HIS CONCLUSION WAS INADEQUATE ADHESIVE. NOT LONG AFTER THE REPORT CAME OUT AND BEFORE ARBITRATION, GM CALLED AND INFORMED ME THAT THEY WILL FIX MY ALERO. THEY TOLD ME I MUST GO TO BROWN IN SACO, MAINE WHERE KEVIN BRADY (SERVICE MANAGER) SAID HE STILL REFUSES TO FIX THE CAR. I CALLED GM BACK AND THEY SAID TO FIND A DEALERSHIP THAT WILL DO THE WORK. THIS PROBLEM SEEMS TO PLAGUE THOUSANDS OF ALERO OWNERS FROM WHAT I HAVE SEEN ON THE INTERNET. THIS IS A FACTORY DEFECT THAT GM MUST OWN UP TO!!!*JB
- NHTSA ID
- 10110449
- Incident
- Nov 28, 2004
- Mileage
- 27,000 mi
Body & structure
Filed Dec 13, 2003
I TOOK A LONG ROAD TRIP VACATION THIS PAST SUMMER. THE 2002 ALERO TURNED OVER 36,000 MILES BEFORE I GOT HOME. I DIDN' T DRIVE THE CAR FOR A FEW DAYS UPON MY RETURN. *AK WHEN I OPENED THE DOOR A FEW DAYS LATER, THE GLUE HAD COME UNGLUED FROM THE LEATHER ON THE DASH AND THREE OF THE DOOR PADS UNDER THE WINDOWS AND THE LEATHER WAS BUCKLED VERY BADLY. YOU CAN VIEW PICUTERS OF THE DASH AND DOOR PADS IF YOU WILL GO TO HTTP://WWW.DILLOWS.COM/ALERO.HTM ON THE INTERNET BECAUSE AS THEY SAY A PICTURE IS WORTH A THOUSAND WORDS. I WENT TO THE DEALER WHO REFUSED TO FIX IT. I CONTACTED OLDSMOBILE WHO REFUSED TO FIX IT AFTER KEEPING ME WAITING THREE MONTHS TO HEAR THEIR REFUSAL. I CONTACTED GM VIA EMAIL WHO EMAILED BE BACK AND TOLD ME TO NEVER CONTACT THEM AGAIN CONCERNING MY CLAIM # 1-143309922 FOR THE DASH AND DOOR PADS COMING UNGLUED AND BUCKLED BECAUSE OF THEIR FACTORY DEFECTS IN THEIR MANUFACTURING PROCESS. IT IS NOT RIGHT AND SHOULD BE AGAINST THE LAW FOR GM TO BE ALLOWED TO HAVE SOLD US THE ALERO FULL OF FACTORY DEFECTS AND FOR THEM JUST TO SHUT DOWN THE OLDSMOBILE LINE AND BE ABLE TO WALK AWAY FROM THE CUSTOMERS WHO PIRCHASED THE ALERO WHICH IS A SERIES OF FACTORY DEFECTS INSIDE AND OUT WITHOUT BEING HELT RESPONSIBLE.
- NHTSA ID
- 10049684
- Incident
- Sep 1, 2003
- Mileage
- 36,000 mi
Body & structureInterior & seatsSuspension+1 more
Filed Dec 3, 2003
LEATHER ON FRONT DASHBOARD AND BACK PASSENGER DOOR IS DETACHING FROM SURFACE AND BUBBLING. IT IS RATHER SEVERE ON THE FRONT DASH. CIGARETTE LIGHTER (ONE NEAR FRONT PASSENGER FOOT) WAS POORLY INSTALLED. IT POPS OUT ALL OF THE TIME. FRONT END MAKES LOUD SCRATCHING NOISE WHEN MOVING SLOWLY OR BREAKING AND TURNING. DRIVERS SIDE WINDOW STOPPED WORKING TODAY. IT WENT OUT WITHOUT WARNING. TRUNK SMELLS LIKE THERE HAS BEEN A PROBLEM WITH WATER LEAKS. I'VE FOUND INTERIOR TRUNK TO BE DAMP ON OCCASION. OCCASIONAL WATER LEAKS ON FRONT PASSENGER SIDE (AT FEET). APPEARS TO BE CONDENSATION OF SOME SORT. BACK CUP HOLDER POPS OUT OF PLACE. BECAUSE OF THE DEFECT, DRINK SPILLS RESULTED IN STAINED CARPETING.*AK
- NHTSA ID
- 10049159
- Incident
- Apr 1, 2003
- Mileage
- 29,000 mi
Body & structure
Filed Oct 16, 2002
LEAK NOTED DURING RAIN, NOT NOTED DURING ANY CAR WASHES. MR
- NHTSA ID
- 768542
- Incident
- Oct 16, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.