RoadVitals

2010 Open Range Journeyer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 11, 2011
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
3 injuries, 0 deaths reported

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2010 Open Range Journeyer. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V748000

EQUIPMENT

Nov 21, 2017
1,719 units potentially affected
The defect: Highland Ridge RV (Highland Ridge) is recalling certain 2010 Open Range, Residential and Rolling Thunder fifth wheels and 2010 Journeyer and Roamer recreational trailers. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Highland Ridge will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Highland Ridge customer service at 1-260-768-7771, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Highland Ridge RVView on NHTSA.gov
11V486000

STRUCTURE:FRAME AND MEMBERS

Sep 27, 2011
207 units potentially affected
The defect: OPEN RANGE IS RECALLING CERTAIN MODEL YEAR 2010-2011 JOURNEYER RECREATIONAL VEHICLES MANUFACTURED FROM AUGUST 27, 2009, THROUGH NOVEMBER 17, 2010. A MAIN SUPPORTING CROSS MEMBER WAS CUT OUT TO RUN A LIQUID PROPANE LINE. THIS CAN CAUSE STRESS CRACKS ON THE I-BEAMS ON BOTH SIDES OF THE TRAILERS.
The risk: WHILE BEING TOWED, THE TRAILER COULD BEGIN A DANGEROUS SWAY, ULTIMATELY ROLLING OVER, INCREASING THE RISK OF PERSONAL INJURY OR DEATH.
The remedy: OPEN RANGE WILL NOTIFY OWNERS AND INSPECT THE FRAME FOR ANY MISSING CROSS SUPPORTS AND PERFORM THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2011. OWNERS MAY CONTACT OPEN RANGE AT 1-260-768-7771.
OPEN RANGE R.V. COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Oct 11, 2011
Crash reported3 injuries reported

OUR 2010 OPEN RANGE JOURNEYER 340 FLR STARTED SWAYING UNCONTROLLABLY AND WE WENT OVER AN EMBANKMENT TOTALING OUR DIESEL TRUCK AND OUR TRAILER. NO OTHER VEHICLES, WEATHER, OR SPEED, WERE INVOLVED. *KB

NHTSA ID
10429525
Incident
Nov 10, 2010

Compare model years

Complaint and recall counts across every year of this model

Open Range Journeyer by model year
YearComplaintsRecallsInvestigationsIssue Index
2015010—
2014010—
2013010—
2012010—
2011020—
2010Viewing120—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.