RoadVitals

2011 Open Range Roamer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest May 4, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 12, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2011 Open Range Roamer, most frequently naming the body & structure and suspension categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure266.7%
  • Suspension133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
10V498000

EQUIPMENT

Oct 12, 2010
404 units potentially affected
The defect: OPEN RANGE IS RECALLING CERTAIN MODEL YEAR 2011 JOURNEYER, OPEN RANGE, AND ROAMER RECREATIONAL VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH SEPTEMBER 20, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
The risk: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
The remedy: OPEN RANGE IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 28, 2010. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749.
OPEN RANGE R.V. COMPANYView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed May 4, 2016

TL* THE CONTACT OWNS A 2011 OPEN RANGE ROAMER BHS303. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE SLIDE OUT, SEALS, FRONT FRAMELESS WINDOW, LIGHTS, AND STORAGE COMPARTMENT WERE LEAKING. AS A RESULT, THERE WAS MOISTURE AND MOLD IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PANEL, FLOOR, CARPET, LIGHTS, SEALS, AND STORAGE COMPARTMENT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE. UPDATED 08/03/16*LJ`

NHTSA ID
10863141
Incident
Jan 7, 2016
Body & structureSuspension
Filed Jan 22, 2014

IN EARLY NOVEMBER WE RETURNED FROM AN RV TRIP AND NOTICED UNUSUAL TIRE WEAR ON OUR 2011 OPEN RANGE ROAMER. THINKING THAT WE NEEDED A WHEEL ALIGNMENT, WE TOOK THE VEHICLE TO COLFAX TRAILER & REPAIR. THEIR EXAMINATION LED TO THE DISCOVERY THAT THE FRAME WAS CRACKED ON BOTH SIDES OF THE RV AND THERE WERE ALSO WORN OUT SUSPENSION PARTS. WE CONTACTED OUR DEALER WHO TOLD US THAT LIPPERT HAD ISSUED A RECALL ON ANOTHER MODEL, BUT NOT OURS. THE DEALER CONTACTED OPEN RANGE, WHO REFUSED TO BE INVOLVED AND REFERRED THE PROBLEM TO LIPPERT. INITIALLY LIPPERT REFUSED TO FIX ANYTHING, STATING THAT THE VEHICLE WAS OUT OF WARRANTY (THE 2 YEAR WARRANTY HAD EXPIRED 7 MONTHS PRIOR). UPON FURTHER URGING FROM THE DEALER, THEY AGREED TO SEND PARTS TO WELD THE FRAME BUT WOULD NOT COVER THE LABOR COST. THE PARTS THEY SENT DID NOT EVEN BEGIN TO FIX THE PROBLEM. THE CRACKED FRAME COMPROMISED THE ENTIRE SUSPENSION SYSTEM, AS WELL AS LEADING TO PREMATURE TIRE FAILURE. SO IN ADDITION TO THE CRACKED FRAME REPAIR, WE HAD TO REPLACE THE WORN SUSPENSION AND TIRES. NONE OF THESE THINGS SHOULD HAVE FAILED OR SHOWN SUCH WEAR ON A 2 1/2 YEAR OLD VEHICLE WITH APPROXIMATELY 13,500 MILES OF TRAVEL. THE WELDER ADVISED US THAT REPAIR WOULD HELP BUT THOUGHT IT WAS POSSIBLE THAT THE PROBLEM COULD RETURN AND FELT THAT LIPPERT SHOULD DO A RECALL. IN ADDITION TO HAVING THE COMPLETE EXPENSE OF THIS REPAIR, WE ARE GREATLY CONCERNED THAT THERE ARE MANY RV'S ON THE ROAD THAT HAVE FRAMES MANUFACTURED BY LIPPERT. EVENTUALLY THE WEAKENED FRAME WILL CAUSE A SUSPENSION COLLAPSE THAT MAY RESULT IN INJURY OR DEATH WHEN AN ACCIDENT OCCURS. HOW MANY RV OWNERS CRAWL UNDER THEIR RIGS TO EXAMINE THE FRAME? LIPPERT ALSO PROVIDES MANY OTHER PRODUCTS FOR THE RV INDUSTRY AND WE ARE CONCERNED ABOUT THEIR APPARENT LACK OF QUALITY CONTROL AND APPARENT DISREGARD FOR SAFETY ON THE HIGHWAY. IF NECESSARY WE CAN PROVIDE PHOTOS. *TR

NHTSA ID
10560990
Incident
Nov 20, 2013
Mileage
13,500 mi

Compare model years

Complaint and recall counts across every year of this model

Open Range Roamer by model year
YearComplaintsRecallsInvestigationsIssue Index
2015010—
2014010—
2013010—
2012110—
2011Viewing210—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.