RoadVitals

2011 Orion Orion Vii Li-Ion Hybrid

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 28, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2011 Orion Orion Vii Li-Ion Hybrid. 1 safety recall has been issued covering this model year; and 13 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V523000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Oct 28, 2011
1,300 units potentially affected
The defect: DAIMLER BUSES IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 ORION VII LI-ION HYBRID TRANSIT BUSES MANUFACTURED FROM JULY 2008 THROUGH AUGUST 2011 AND MODEL YEAR 2006 ORION VII LI-ION ESS TRANSIT BUSES MANUFACTURED FROM MAY 2006 THROUGH MAY 2007, CONTAINS BAE SYSTEMS (BAE) LITHIUM ION ENERGY STORAGE SYSTEM (ESS). OVER TIME, PARTICULATE DEBRIS CAN ACCUMULATE IN THE HYBRID SYSTEM'S LI-ION STORAGE SYSTEM (LI-ION ESS). ACCUMULATED DEBRIS IN CONJUNCTION WITH MOISTURE CAN BREACH THE ELECTRICAL ISOLATION OF THE HIGH VOLTAGE BATTERY PACK. A CONDUCTIVE PATH CAN BE CREATED IF THE ELECTRICAL ISOLATION IS BREACHED AT BOTH ENDS OF THE BATTERY.
The risk: THIS CAN RESULT IN THE UNINTENTIONAL DISCHARGE OF THE BATTERY'S STORED ENERGY, CREATING A RISK OF SMOKE, MELTING AND CHARRING, POSSIBLY RESULTING IN A FIRE.
The remedy: ORION WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY BAE SYSTEMS FREE OF CHARGE. THE SAFETY RECALL BEGAN NOVEMBER 2011. OWNERS MAY CONTACT DAIMLER BUSES NORTH AMERICA AT 1-905-403-1111.
DAIMLER BUSES NORTH AMERICA, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

14CSA23

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

14CSA23 CSC Announces ?Tech Tips? ? DDCSN

16TS7

FUEL SYSTEM, DIESEL

16TS7 Reman Diesel Particulate Filter Serial Number

14TL8

EQUIPMENT

14TL8 TorcUP? Non-Impacting Torque Tool.

14CSA22

ELECTRICAL SYSTEM:WIRING

14CSA22 DTNA Chassis Wiring Diagrams

14TL9

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

14TL9 Special Tool Warranty Program.

14TL7

EQUIPMENT:MECHANICAL

14TL7 DD Platform Flywheel Housing Runout Tool W470589032100

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Orion Orion Vii Li-Ion Hybrid by model year
YearComplaintsRecallsInvestigationsIssue Index
2011Viewing010—
2010010—
2009010—
2008010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.