RoadVitals

2009 Pierce Arrow XT Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
15
Newest Jan 2, 2019
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
0
Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
2 investigations on file

Recall campaigns

15 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

19V022000

ELECTRICAL SYSTEM:SOFTWARE

Jan 2, 2019
994 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
The risk: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
The remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Pierce ManufacturingManufacturer number 74B295View on NHTSA.gov
18V463000

STRUCTURE

Jul 11, 2018
17 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
The risk: If the bracket falls, it could strike a person below.
The remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Pierce ManufacturingManufacturer number 74B290View on NHTSA.gov
17V348000

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

May 30, 2017
225 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
The risk: Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
The remedy: Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Pierce ManufacturingManufacturer number 74B283View on NHTSA.gov
14V660000

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Oct 21, 2014
135 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
The risk: If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
The remedy: Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
Pierce ManufacturingManufacturer number 74B257View on NHTSA.gov
13V518000

ELECTRICAL SYSTEM; EXTERIOR LIGHTING:TURN SIGNAL

Oct 22, 2013
349 units potentially affected
The defect: Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
The risk: The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
The remedy: Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
Pierce ManufacturingManufacturer number 74B244View on NHTSA.gov
13V525000

EQUIPMENT

Oct 22, 2013
3,115 units potentially affected
The defect: Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab to fall until the safety catch activates.
The risk: If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.
The remedy: Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B240.
Pierce ManufacturingManufacturer number 74B240View on NHTSA.gov
11V527000

ELECTRONIC STABILITY CONTROL (ESC)

Nov 1, 2011
724 units potentially affected
The defect: PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2007-2011 ARROW XTAND VELOCITY, MODEL YEAR 2008-2011 CUSTOM CONTENDER, IMPEL, QUANTUM AND MODEL YEAR 2009-2011 SABER EMERGENCY TRUCKS, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM DECEMBER 19, 2007, THROUGH OCTOBER 7, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
The risk: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
The remedy: PIERCE IS WORKING WITH MERITOR WABCO AND WILL REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR WABCO AT 1-248-435-8001 OR PIERCE AT 1-920-832-3000.
PIERCE MANUFACTURINGManufacturer number 74B226View on NHTSA.gov
11V230000

WHEELS

Apr 5, 2011
5 units potentially affected
The defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2009-2011 ARROW XT AND VELOCITY FIRE APPARATUS MANUFACTURED FROM JUNE 30, 2009, THROUGH MARCH 15, 2011. THE FRONT AXLE OF THESE VEHICLES WERE BUILT WITH MICHELIN 365/70R22.5 XZA TIRES INSTALLED ON 12.25 INCH WIDE WHEELS. THESE TIRES REQUIRE 10.5 INCH WIDE WHEELS. THEREFORE, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
The risk: THE WIDER 12.25 INCH WHEEL MAY CAUSE THE TIRE BEAD TO SEPARATE FROM THE RIM. THIS TIRE BEAD SEPARATION CAN CAUSE A TIRE FAILURE THAT MAY CAUSE THE VEHICLE TO CRASH WITHOUT PRIOR WARNING.
The remedy: DEALERS WILL INSTALL NEW 10.5 INCH WIDE WHEELS AND NEW MICHELIN 365/70R22.5 ZXA TIRES ON THE FRONT AXLE OF THE FIRE APPARATUS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 15, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
PIERCE MANUFACTURINGManufacturer number 74B213View on NHTSA.gov
11V097000

ENGINE AND ENGINE COOLING

Feb 14, 2011
108 units potentially affected
The defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2008-2009 ARROW XT VEHICLES BUILT WITH CATERPILLAR C13 2007 ENGINES. THE THREE UPPER AIR CLEANER BRACKET FASTENERS MAY LOOSEN AND FALL OUT. IF THIS OCCURS THE AIR CLEANER AND BRACKET MAY FALL ONTO THE ENGINE AND START A FIRE.
The risk: IF AN UNDER CAB FIRE OCCURS, THE ENGINE OPERATION COULD BE AFFECTED AND A CRASH MAY OCCUR.
The remedy: PIERCE WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.
PIERCE MANUFACTURINGManufacturer number 74B211View on NHTSA.gov
10V317000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Jul 8, 2010
45 units potentially affected
The defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, ENFORCER, IMPEL, QUANTUM, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM OCTOBER 11, 2006 THROUGH JUNE 16, 2010 AND EQUIPPED WITH MERITOR WABCO EX225 REAR DISC BRAKES AND ONSPOT AUTOMATIC TIRE CHAINS. THE MERITOR WABCO EX225 REAR DISC BRAKE CALIPER MAY INTERFERE WITH THE ONSPOT AUTOMATIC TIRE CHAIN BRACKETS. THIS INTERFERENCE MAY RESTRICT THE CALIPER FROM FULL MOVEMENT.
The risk: IF THIS INTERFERENCE OCCURS, BRAKING PERFORMANCE MAY BE REDUCED WITHOUT WARNING AND A CRASH MAY OCCUR.
The remedy: DEALERS WILL INSTALL NEW AUTOMATIC TIRE CHAIN BRACKETS. THE NEW BRACKETS PROVIDE ADDITIONAL CLEARANCE FOR THE FULL ACTUATION OF THE DISC BRAKE CALIPERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN IN JULY 2010. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
PIERCE MANUFACTURINGManufacturer number 39-0139830View on NHTSA.gov
10V269000

SERVICE BRAKES, AIR:SLACK ADJUSTERS:AUTOMATIC

Jun 16, 2010
14 units potentially affected
The defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2010 ARROW XT, QUANTUM, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM AUGUST 11, 2009, THROUGH MAY 20, 2010. THE REAR BRAKE SLACK ADJUSTERS MAY INTERFERE WITH THE AUTOMATIC TIRE CHAIN BRACKETS. THE INTERFERENCE OCCURS AT NEAR FULL STROKE OF THE SLACK ADJUSTERS. DUE TO THE VARYING AUTOMATIC SLACK ADJUSTER MOVEMENT, THE SLACK ADJUSTER MAY CONTACT THE TIRE CHAIN BRACKET.
The risk: IF THIS INTERFERENCE OCCURS, THE BRAKE CAPABILITY MAY BE COMPROMISED AND A CRASH MAY OCCUR WITHOUT WARNING.
The remedy: DEALERS WILL INSTALL A NEW AUTOMATIC TIRE CHAIN BRACKET FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.
PIERCE MANUFACTURINGManufacturer number 39-0139830View on NHTSA.gov
10V195000

ENGINE AND ENGINE COOLING

May 7, 2010
827 units potentially affected
The defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 ARROW XT, DASH, LANCE, QUANTUM, AND VELOCITY EMERGENCY VEHICLES MANUFACTURED FROM DECEMBER 20, 2006, THROUGH FEBRUARY 1, 2010, EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES. THE ENGINE MAY SHUT DOWN UNEXPECTEDLY WHEN A DIESEL PARTICULATE FILTER OVER TEMPERATURE CONDITION IS DETECTED.
The risk: UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.
The remedy: OWNERS WILL BE NOTIFIED BY DETROIT DIESEL AND DETROIT DIESEL WILL REPAIR THE VEHICLES FREE OF CHARGE BY REPROGRAMMING THE ENGINE CONTROL LOGIC TO ILLUMINATE A MALFUNCTION INDICATOR LIGHT WITHOUT REQUESTING ENGINE SHUTDOWN. PLEASE SEE DAIMLER TRUCKS' DEFECT REPORT 10E-005. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712 OR PIERCE AT 1-920-832-3000.
PIERCE MANUFACTURINGManufacturer number 39-0139830View on NHTSA.gov
09V389000

ENGINE AND ENGINE COOLING

Oct 6, 2009
131 units potentially affected
The defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 FIRE TRUCKS MANUFACTURED BETWEEN APRIL 1, 2008 AND SEPTEMBER 30, 2009, EQUIPPED WITH CUMMINS ISB CM2150, ISC CM2150, ISL CM2150, ISM CM876, AND ISX CM871 MODEL DIESEL ENGINES. THE VEHICLES MAY BE DESIGNED WITH A HARD WIRED, DASH-MOUNTED SWITCH THAT ENABLES THE VEHICLE OPERATOR TO INHIBIT AFTERTREATMENT DIESEL PARTICULATE FILTER REGENERATION IN ENVIRONMENTS WHERE THE OPERATOR BELIEVES IT MAY BE UNSAFE FOR ELEVATED EXHAUST TEMPERATURES. DUE TO AN ISSUE WITH THE LOGIC IN THE ECM SOFTWARE IN THESE ENGINES, THE SWITCH MAY NOT FUNCTION CORRECTLY, LEADING THE OPERATOR TO BELIEVE THAT THE SWITCH IS IN "INHIBIT" MODE WHEN IT IS NOT.
The risk: THIS CONDITION WILL PERMIT HOT EXHAUST GASES TO EXIT THE VEHICLE TAILPIPE, INCREASING THE RISK OF MELTING OR BURNING OF NEARBY SURFACES, OR A FIRE.
The remedy: PIERCE IS WORKING WITH CUMMINS TO REPAIR THE ENGINES. CUMMINS IS CONDUCTING THIS CAMPAIGN AND WILL PROVIDE THE REMEDY FREE OF CHARGE. PLEASE SEE CUMMINS RECALL CAMPAIGN 09E-046. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2009. OWNERS MAY CONTACT CUMMINS AT 1-800-DIESELS (1-800-343-7357) OR PIERCE AT 1-920-832-3000.
PIERCE MANUFACTURINGManufacturer number 39-0139830View on NHTSA.gov
09V341000

AIR BAGS:SIDE/WINDOW:CURTAIN

Aug 31, 2009
28 units potentially affected
The defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 FIRE TRUCKS EQUIPPED WITH SIDE-ROLL PROTECTION SYSTEMS. THE SENSOR DESIGNED TO DETECT VEHICLE ROLL CAN MALFUNCTION RESULTING IN AN INADVERTENT DEPLOYMENT OF THE PROTECTION SYSTEM.
The risk: INADVERTENT DEPLOYMENT OF THE SIDE-ROLL PROTECTION SYSTEM COULD RESULT IN A VEHICLE CRASH OR INJURY TO AN OUT OF POSITION OCCUPANT.
The remedy: PIERCE WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 31, 2009. OWNERS MAY CONTACT PIERCE TOLL-FREE AT 1-888-974-3723.
PIERCE MANUFACTURINGManufacturer number 39-0139830View on NHTSA.gov
09V203000

STEERING

Jun 8, 2009
185 units potentially affected
The defect: PIERCE IS RECALLING 185 MODEL YEAR 2008 AND 2009 CUSTOM FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 1, 2008 AND MAY 31, 2009, EQUIPPED WITH MERITOR WABCO STEERING ANGLE SENSORS (SAS). INTERNAL FRICTION CAN DEVELOP BETWEEN THE SENSOR GEARS AND THE SENSOR HOUSING AS A RESULT OF EXTERNAL FORCES EXPERIENCED ON THE VEHICLE INCLUDING VIBRATION. IF DEVELOPED FRICTION IS GREAT ENOUGH, THE DRIVING TAB OF THE SAS CAN SHEAR AS THE DRIVER TURNS THE STEERING WHEEL.
The risk: WITH A BROKEN SAS DRIVING TAB, THE ELECTRONIC STABILITY CONTROL (ESC) WILL NOT FUNCTION PROPERLY, WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
The remedy: PIERCE WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 2, 2009. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
PIERCE MANUFACTURINGManufacturer number 39-0139830View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect, and it is not a recall.

PE18009ClosedPreliminary Evaluation

Unintended aerial platform movement

Opened Aug 21, 2018
Closed Apr 8, 2019

This Preliminary Evaluation (PE) was opened August 21, 2018 based on 5 consumer complaints for unintended aerial platform movement on the subject vehicles. ODI complaint numbers 11101301, 11101303, 11101304, 11101305 and 11105134 allege there is a defect with the aerial ladder control mechanism that resulted unintended movement.ODI conducted several field inspections, meeting with local fire houses and municipalities to better understand and witness the alleged defect. In addition, ODI met with Pierce and the Fleet Operations Manager of the Montgomery County Fire and Rescue Service?s Central Fleet to discuss the known complaints, possible attributing factors and vehicles to be tested/instrumented.On November 30, 2018 Pierce met with ODI staff at DOT headquarters and agreed that a safety defect existed on their vehicle aerial devices. The subject vehicles may unintentionally rotate right when a command to extend the aerial ladder is given. This unintentional movement is the result of faulty Random Access Memory (RAM) chip configuration on the aerial ladder controller. If the aerial device is operated in this manner it may contract an obstruction, potentially causing property damage or injury. In addition, it may hinder the ability to perform emergency functions as intended. The effected population includes 886 2004?2018 model year Pierce Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity fire trucks.This Preliminary Evaluation is closed with Safety Recall 19V-022.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELLed to recall 19V022000
PE15008ClosedPreliminary Evaluation

Front suspension ball joint failure

Opened Feb 27, 2015
Closed Nov 20, 2015

On February 27th 2015, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE15-008 to investigate front steer wheel separations on 2004 model year Pierce fire trucks (manufactured with TAK-4 independent front suspensions ) caused byball joint failures.The investigation was based on one steering related consumer complaint, three media reports alleging front steer wheel separation incidents, and a service bulletin outlining the maintenance requirements for the ball joints used in the TAK4 suspension.The consumer complaint (ODI #10671053), received on January 8th 2015, alleged a 2007 Pierce TAK-4 equipped fire truck was not steering correctly.The three media reports of Pierce TAK-4 equipped fire trucks that experienced front steer wheel separation events included two in Baltimore, MD (July and August 2014) and a third in Anne Arundel County, MD (December 2014).The technical service bulletin (#355 issued 12/15/2014) was intended to be a reminder for subject vehicle owners to inspect their TAK-4 suspension and ball joints pursuant to Pierce?s published maintenance schedule.The bulletin outlined how improperly maintained subject ball joints could wear or become damaged during normal use and then potentially separate.A diagram of the TAK-4 front suspension (Figure 1) illustrates the location of both ball-joint assemblies on the suspension that connect the wheel spindles to the A-arm assemblies.(Continued on page 2)

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINTLed to recall 15V615000

Elsewhere on this vehicle

Data sources