RoadVitals

2013 Pierce Arrow XT Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
11
Newest Oct 27, 2022
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
0
Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
2 investigations on file

Recall campaigns

11 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

22V809000

EQUIPMENT:MECHANICAL; STRUCTURE:CRITICAL FASTENERS

Oct 27, 2022
299 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
The risk: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
The remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Pierce ManufacturingManufacturer number 74B323View on NHTSA.gov
19V022000

ELECTRICAL SYSTEM:SOFTWARE

Jan 2, 2019
994 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
The risk: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
The remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Pierce ManufacturingManufacturer number 74B295View on NHTSA.gov
18V463000

STRUCTURE

Jul 11, 2018
17 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
The risk: If the bracket falls, it could strike a person below.
The remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Pierce ManufacturingManufacturer number 74B290View on NHTSA.gov
17V349000

SUSPENSION

May 31, 2017
29 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
The risk: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
The remedy: Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
Pierce ManufacturingView on NHTSA.gov
17V348000

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

May 30, 2017
225 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
The risk: Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
The remedy: Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Pierce ManufacturingManufacturer number 74B283View on NHTSA.gov
16V186000

EQUIPMENT

Apr 1, 2016
36 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.
The risk: If the flashlight battery pack overheats, it can increase the risk of a fire.
The remedy: Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.
Pierce ManufacturingManufacturer number 74B271View on NHTSA.gov
15V760000

EQUIPMENT

Nov 16, 2015
186 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.
The risk: An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.
The remedy: Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B252.
Pierce ManufacturingManufacturer number 74B252View on NHTSA.gov
14V660000

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Oct 21, 2014
135 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain model year 2009-2013 Pierce Enforcer, Impel, Quantum, Velocity, and Arrow XT emergency vehicles manufactured November 11, 2009, to April 23, 2013, and equipped with TAK-4 front independent suspensions. The affected vehicles have front lower control arms that may crack and fracture.
The risk: If one of the lower control arm fractures, the attached wheel may separate, increasing the risk of a crash.
The remedy: Pierce will notify owners, and dealers will inspect and replace the lower control arms, as necessary, free of charge. The recall began on November 5, 2014. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B257.
Pierce ManufacturingManufacturer number 74B257View on NHTSA.gov
14V243000

SEAT BELTS

May 13, 2014
150 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain model year 2013 Arrow XT, Dash CF, Impel, and Velocity vehicles manufactured October 2013 through January 2014, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
The risk: If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
The remedy: Pierce will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on June 26, 2014. Owners may contact Pierce at 1-888-974-3723. Pierce's number for this campaign is 74B246.
Pierce ManufacturingManufacturer number 74B246View on NHTSA.gov
13V518000

ELECTRICAL SYSTEM; EXTERIOR LIGHTING:TURN SIGNAL

Oct 22, 2013
349 units potentially affected
The defect: Pierce Manufacturing Inc. (Pierce) is recalling one model year 2009 Enforcer emergency vehicle and certain model year 2009-2013 Arrow XT, Saber, Velocity, Impel, Quantum, and Commercial vehicles. The trailer connector circuit was wired such that the stop signal overrides the turn signal and the trailer lights do not indicate a turn when brakes are applied.
The risk: The absence of trailer turn signals may confuse other drivers, increasing the risk of a crash.
The remedy: Pierce will notify owners, and dealers will install a new electrical harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B244.
Pierce ManufacturingManufacturer number 74B244View on NHTSA.gov
13V435000

PARKING BRAKE

Sep 17, 2013
22 units potentially affected
The defect: Pierce Manufacturing Inc. is recalling certain model year 2012-2013 Arrow XT and Velocity emergency vehicles, manufactured January 1, 2012, through June 14, 2013 and equipped with quarter-turn ball valves installed between the glad hands connectors and the parking brake system. If the ball valves are left in the closed position, air pressure can build up on the parking brake circuit side and prevent the application of the spring park brakes when the parking brake valve is activated in the cab.
The risk: This may allow the vehicle to unexpectedly roll, increasing the risk of personal injury or a vehicle crash.
The remedy: Pierce will notify owners, and dealers will remove the quarter turn ball valves and connect the glad hand signal hose into the primary air tank, free of charge. The recall began on December 20, 2013. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B243.
Pierce ManufacturingManufacturer number 74B243View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect, and it is not a recall.

PE18009ClosedPreliminary Evaluation

Unintended aerial platform movement

Opened Aug 21, 2018
Closed Apr 8, 2019

This Preliminary Evaluation (PE) was opened August 21, 2018 based on 5 consumer complaints for unintended aerial platform movement on the subject vehicles. ODI complaint numbers 11101301, 11101303, 11101304, 11101305 and 11105134 allege there is a defect with the aerial ladder control mechanism that resulted unintended movement.ODI conducted several field inspections, meeting with local fire houses and municipalities to better understand and witness the alleged defect. In addition, ODI met with Pierce and the Fleet Operations Manager of the Montgomery County Fire and Rescue Service?s Central Fleet to discuss the known complaints, possible attributing factors and vehicles to be tested/instrumented.On November 30, 2018 Pierce met with ODI staff at DOT headquarters and agreed that a safety defect existed on their vehicle aerial devices. The subject vehicles may unintentionally rotate right when a command to extend the aerial ladder is given. This unintentional movement is the result of faulty Random Access Memory (RAM) chip configuration on the aerial ladder controller. If the aerial device is operated in this manner it may contract an obstruction, potentially causing property damage or injury. In addition, it may hinder the ability to perform emergency functions as intended. The effected population includes 886 2004?2018 model year Pierce Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity fire trucks.This Preliminary Evaluation is closed with Safety Recall 19V-022.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANELLed to recall 19V022000
PE15008ClosedPreliminary Evaluation

Front suspension ball joint failure

Opened Feb 27, 2015
Closed Nov 20, 2015

On February 27th 2015, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE15-008 to investigate front steer wheel separations on 2004 model year Pierce fire trucks (manufactured with TAK-4 independent front suspensions ) caused byball joint failures.The investigation was based on one steering related consumer complaint, three media reports alleging front steer wheel separation incidents, and a service bulletin outlining the maintenance requirements for the ball joints used in the TAK4 suspension.The consumer complaint (ODI #10671053), received on January 8th 2015, alleged a 2007 Pierce TAK-4 equipped fire truck was not steering correctly.The three media reports of Pierce TAK-4 equipped fire trucks that experienced front steer wheel separation events included two in Baltimore, MD (July and August 2014) and a third in Anne Arundel County, MD (December 2014).The technical service bulletin (#355 issued 12/15/2014) was intended to be a reminder for subject vehicle owners to inspect their TAK-4 suspension and ball joints pursuant to Pierce?s published maintenance schedule.The bulletin outlined how improperly maintained subject ball joints could wear or become damaged during normal use and then potentially separate.A diagram of the TAK-4 front suspension (Figure 1) illustrates the location of both ball-joint assemblies on the suspension that connect the wheel spindles to the A-arm assemblies.(Continued on page 2)

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINTLed to recall 15V615000

Elsewhere on this vehicle

Data sources