RoadVitals

2000 Pierce Fire Truck

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Feb 12, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2000 Pierce Fire Truck. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V043000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Feb 12, 2003
13 units potentially affected
The defect: ON CERTAIN FIRE CHASSIS EQUIPPED WITH HARRISON HYDRA-GEN GENERATORS. THE TUBING CONNECTING THE SOFT START TO THE GENERATOR PUMP CAN BREAK AWAY FROM THE FITTING AND SPRAY HYDRAULIC FLUID ONTO THE EXHAUST.
The risk: THIS CAN CAUSE A FIRE THAT COULD ENDANGER PEOPLE IN THE VICINITY, THE VEHICLE ITSELF, AND NEARBY PROPERTY.
The remedy: DEALERS WILL REMOVE TWO PIECES OF STEEL TUBING AND REPLACE THEM WITH HIGH PRESSURE HOSE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING FEBRUARY 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PIERCE AT 1-888-974-3723.
PIERCE MANUFACTURING,INC.View on NHTSA.gov
01V151000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

May 9, 2001
800 units potentially affected
The defect: VEHICLE DESCRIPTION: FIRE APPARATUS ON CERTAIN COMMERCIAL CHASSIS WITH OPTIONS FOR FUEL TANK STEP COVERS. CERTAIN VEHICLES WERE BUILT WITHOUT DRAIN HOLES IN THE ALUMINUM STEP LOCATED BELOW THE FUEL FILL OPENING.
The risk: SPILLED FUEL ON THE FUEL TANK STEPS CAN CREATE A SLIP HAZARD.
The remedy: DEALERS WILL DRILL HOLES IN THE STEP. THE HOLES WILL HELP DRAIN ANY FUEL THAT IS ACCIDENTALLY SPILLED ON THE STEP. OWNER NOTIFICATION BEGAN MAY 31, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PIERCE AT 1-888-974-3723.
PIERCE MANUFACTURING,INC.Manufacturer number 74B23View on NHTSA.gov
01V113000

SUSPENSION:MULTIPLE AXLE

Apr 2, 2001
147 units potentially affected
The defect: VEHICLE DESCRIPTION: FIRE TRUCKS EQUIPPED WITH OSHKOSH ALL-STEER ALL-WHEEL STEERING SYSTEM. THE REAR WHEELS OF A FIRE ENGINE CAN TURN UNINTENTIONALLY IF THE ALL-WHEEL STEERING SYSTEM KEY IS ON AND MOISTURE PENETRATES TO THE WIRE THAT CONNECTS THE STEERING SENSOR TO THE ELECTRONIC CONTROL UNIT (ECU). IT WAS DISCOVERED THAT THE INSULATION COVERING THE WIRES BETWEEN THE SENSOR AND THE ECU HAD BEEN NICKED DURING TIME OF ASSEMBLY. OVER TIME, THE NICK IN THE INSULATION ALLOWED MOISTURE TO PENETRATE TO THE ACTUAL WIRE.
The risk: UNDER THESE CONDITIONS, THE DRIVER CAN EXPERIENCE UNINTENDED TURNING OF A SINGLE OR A TANDUM REAR AXLE, POSSIBLY LEADING TO A VEHICLE CRASH OR INJURY OR DEATH TO A PEDESTRIAN OR FIRE FIGHTER.
The remedy: DEALERS WILL INSPECT FOR NICKED WIRES AND REPLACE THE WIRE HARNESS. THIS RECALL CAMPAIGN IS 100% COMPLETE.
PIERCE MANUFACTURING,INC.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

SQ01006ClosedInvestigation

ALL WHEEL STEERING MALFUNCTION

Opened Mar 15, 2001
Closed Apr 6, 2001

a

STEERINGLed to recall 01V113000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB_651_1

ELECTRICAL SYSTEM

This bulletin is to support the dealer network when replacing a ASL 360 ECU that requires programming on the truck.

SB_474_1

ELECTRICAL SYSTEM

Software update for fault codes on Command Zone display: This software update may help remove ambiguity between active and inactive engine error codes shown on the Command Zone display.

WB_706

EXTERIOR LIGHTING

All Roto Rays are warranted to the purchaser for twenty-four months from the date of service against defects in material or workmanship. During the warranty period products found to be defective will be repaired or replaced (at Roto Rays option) without charge. The defective light must be returned to Roto Rays, INC., 722 Park Ave., Herndon, VA 201·70. The light will be returned to the purchaser prepaid.

SL-6387-00

ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE

CATERPILLAR: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. NEW SOFTWARE NEEDS TO BE INSTALLED ON CERTAIN C9 ENGINES INSTALLED IN PIERCE FIRE TRUCKS THAT ARE EQUIPPED WITH A TWO STAGE WATER PUMP. THE EXISTING SOFTWARE COULD CAUSE THE ENGINE RPMS TO SURGE WHILE IN PTO (PUMP MODE). *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Pierce Fire Truck by model year
YearComplaintsRecallsInvestigationsIssue Index
2001120—
2000Viewing031—
1999021—
1998020—
1997020—
1996051—
1995010—
1994010—
1993010—
1992010—
1991020—
1990020—
1989010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.