RoadVitals

2021 Pierce Ladder And Platform

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 26, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 6, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2021 Pierce Ladder And Platform, most frequently naming the body & structure category. 1 safety recall has been issued covering this model year; and 32 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V407000

STRUCTURE

Jun 6, 2023
5 units potentially affected
The defect: Pierce Manufacturing (Pierce) is recalling certain 2016-2022 Ascendant 107' Aerials and 110' Platforms mounted on single rear axle Enforcer chassis. The galvanized stabilizer beams may develop cracks.
The risk: Cracks can cause instability when an aerial ladder or platform is elevated, increasing the risk of injury.
The remedy: Dealers will inspect and replace the galvanized stabilizer beams as necessary, free of charge. Owner notification letters were mailed June 14, 2023. Owners may contact Pierce customer service at 1-888-974-3723.
Pierce ManufacturingManufacturer number 74B327View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structure
Filed Dec 26, 2024

The contact owns a 2021 Pierce Manufacturing Aerial. The contact stated while the vehicle was parked, the contact discovered that several bolts on the vehicle's chassis were loose and detached. The failure occurred on several different occasions. No warning light was illuminated. The vehicle remained at the residence however, an independent mechanic diagnosed that the bolts needed to be screwed once again. The vehicle was repaired however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ID
11632496
Incident
Nov 26, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB_792

Husky XP pressure transducer troubleshooting procedure for transducer-related performance concerns.

SB_790

To notify dealers and customers that the engine oil specification listed on certain Federal (FED) Tags for units equipped with PACCAR MX-13 engines may be incorrect, and to ensure proper maintenance practices are followed.

PB_774

SUSPENSION

The TAK-4 design was updated and older styles of TAK-4 can be upgraded. These updates to the torsion bar and torsion bar mounting are recommended but not required.

SB_787

This bulletin provides dealer guidance for MCC filter assemblies when the moisture indicator sight glass appears to show a “wet” condition before installation, after installation, or on replacement filter assemblies.

PB_752

Pierce has created a new style bracket that is more tolerant of stress and vibrations created from driving. This new design will allow for a longer in-service life over the old and reduce maintenance of the condenser and condenser components.

SB_768

This bulletin covers the proper procedure for the replacement/installation of grip tape on hose bed grating.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Pierce Ladder And Platform by model year
YearComplaintsRecallsInvestigationsIssue Index
2022010—
2021Viewing110—
2020010—
2019010—
2018010—
2017010—
2016010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.