RoadVitals

2021 Pl Custom Type Iii

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 9, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2021 Pl Custom Type Iii. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V008000

ELECTRICAL SYSTEM:WIRING

Jan 9, 2024
39 units potentially affected
The defect: PL Custom Emergency Vehicles (PL Customs) is recalling certain 2020-2024 Ambulance & Rescue Vehicle Type 1 and Type 3 vehicles. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.
The risk: Overloaded electrical circuits can overheat, increasing the risk of fire.
The remedy: Dealers will update the firmware, free of charge. Owner notification letters were mailed January 25, 2024. Owners may contact PL Custom customer service at 1-732-223-1411.
PL Custom Emergency VehiclesView on NHTSA.gov
21V654000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Aug 23, 2021
1 units potentially affected
The defect: PL Custom Emergency Vehicles (PL Custom) is recalling one 2021 Ford E-450 emergency vehicle equipped with a Weldon V-Mux Vista IV Standard Liquid Crystal Display (LCD) used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD to freeze or become nonfunctional, due to varying electrical installations.
The risk: If the LCD freezes or becomes non-functional, emergency efforts can be delayed, increasing the risk of injury.
The remedy: Dealers will replace the IV Standard LCD, free of charge. All vehicles were repaired October 2021. Owners may contact PL Custom's customer service at 1-732-223-1411.
PL Custom Emergency VehiclesView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Pl Custom Type Iii by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023010—
2022010—
2021Viewing020—
2020010—
2019010—
2018010—
2017010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.