RoadVitals

2021 Pleasure Way Ascent

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Aug 10, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2021 Pleasure Way Ascent, most frequently naming the electrical, fuel system and visibility categories. 1 safety recall has been issued covering this model year; and 56 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Fuel system133.3%
  • Visibility133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
22V616000

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Aug 10, 2022
1,237 units potentially affected
The defect: Pleasure Way Industries, Ltd. (Pleasure Way) is recalling certain 2021-2022 Plateau FL, Rekon, Ontour 2.2, Ontour 2.0, Ascent and Tofino motorhomes. The DCF 4 circuit board is labeled for 30 amps, while the pins for the fuse holder are only rated for 20 amps, which can overload the circuit board and cause the fuse or wiring to overheat or melt.
The risk: Overheating or melting of wiring increases the risk of a fire.
The remedy: Dealers will relabel the DCF4 circuit board, free of charge. Owner notification letters were mailed September 19, 2022. Owners may contact Pleasure Way's customer service at 1-800-364-0189.
Pleasure Way Industries, Ltd.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalVisibility
Filed Nov 5, 2026

As we are driving when using the right turn signal the windshield wipers turn on with no rain. This is not all the time and has happened when turning starting and causing safety concerns. The windshield wipers have stayed on for over 2 hours while driving in rural area with no rain and causing issues with visibility and noise when there is no rain. We have contacted Mercedes and they do not see this as a safety issue but a maintenance issue. We do not understand how a malfunction on the steering column with the turn signals and windshield wipers is a maintenance issue as they are required items to drive and be safe. We would like NTHSA to look into the issue was we have seen it is occurring in the vehicles and is a manufacture defect.

NHTSA ID
11775960
Incident
Oct 1, 2026
Fuel system
Filed Apr 10, 2023

The contact owns a 2021 Pleasure Way Ascent RV built on a 2020 Mercedes-Benz Sprinter 2500 chassis. The contact stated that while driving in a National Park he was notified by another motorist of a leak coming from the vehicle. After stopping to inspect the RV, it was discovered that diesel fuel was leaking from the vehicle and that a tubing underneath the vehicle was disconnected. The vehicle was towed to the local service center. The vehicle was not yet repaired. The local dealer was contacted. The contact referenced NHTSA Campaign Number: 20V595000 (Fuel System, Gasoline) and stated that the vehicle might have experienced the failure listed in the recall. The manufacturer was yet notified of the failure. The failure mileage was 13,000.

NHTSA ID
11516266
Incident
Apr 4, 2023
Mileage
13,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB-A1827-010

Technical service bulletin pertaining to the procedure to replace the DCM3 module.

TSB-A1598-006

Technical service bulletin pertaining to the procedure to reset the DCM3 module.

TSB-A1551-003

Technical service bulletin pertaining to the procedure to replace the G12 module.

ToolsD

ELECTRICAL SYSTEM

Technical service bulletin pertaining to the procedure to access and tighten the bolts on the AC motor.

TSB-A1240-010

EQUIPMENT

Technical service bulletin pertaining to the procedure to address a squeak at the kitchen counter.

TSB-A1130-005

EQUIPMENT:ELECTRICAL

Technical service bulletin pertaining to the procedure to replace the DCM3 module.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Pleasure Way Ascent by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2023000—
2022010—
2021Viewing210—
2020010—
2019010—
2018010—
2017000—
2016000—
2015000—
2014000—
2009000—
2008110—
2007010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.