2018 Pleasure Way Plateau Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2018 Pleasure Way Plateau, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes233.3%
- Driver assistance233.3%
- Other / unspecified233.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY HAD THE PARTS, AND COULD DO IT SAME DAY. MILAGE WAS 28964, AND MERCEDES DEALERSHIP CONFIRMED A FAILED RIGHT REAR WHEEL SPEED SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT SINCE IT WAS THE SECOND TIME, I WASN'T AS WORRIED. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY WERE FULLY BOOKED WITH REPAIRS AND COULDN'T TAKE US UNTIL FOLLOWING DAY. I WAS WITHIN 200 MILES OF HOME, WITH A CLEAR DAY, SO I CHOSE TO GET MY FAMILY HOME AND DRIVE WITHOUT THE SAFETY FEATURES, THEN TAKE MY RIG TO MY LOCAL DEALERSHIP. LATER I LEARNED THE SENSOR WAS ALSO PART OF THE EMISSIONS CONTROL SYSTEM. MILAGE WAS 27788, AND MERCEDES DEALERSHIP CONFIRMED A FAILED FRONT LEFT WHEEL SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT LUCKILY I DON'T PANIC EASILY. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY HAD THE PARTS, AND COULD DO IT SAME DAY. MILAGE WAS 28964, AND MERCEDES DEALERSHIP CONFIRMED A FAILED RIGHT REAR WHEEL SPEED SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT SINCE IT WAS THE SECOND TIME, I WASN'T AS WORRIED. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.
THIS VEHICLE IS AN RV BUILT ON 2017 MERCEDES SPRINTER CHASSIS MXCA76. WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ON, SPEED INCREASED DRAMATICALLY FROM SETPOINT, UP TO 80MPH WHEN SET TO 65. TURNED OFF CRUISE CONTROL, AND SHORT TIME LATER 5 SEPARATE WARNING LIGHTS ON DASH APPEARED, WITH WARNING TO TAKE VEHICLE TO WORKSHOP. WARNINGS WERE- BLIND SPOT ASSIST NOT WORKING, ABS NOT WORKING, TIRE SLIP PICTURE??, ESP NOT WORKING, CRUISE CONTROL NOT WORKING. PULLED INTO CLOSEST EXIT AND CALLED CLOSEST MERCEDES DEALERSHIP. I WAS TOLD THIS WAS A COMMON PROBLEM WITH SPRINTERS, AND IT WAS LIKELY A WHEEL SPEED SENSOR. THEY WERE FULLY BOOKED WITH REPAIRS AND COULDN'T TAKE US UNTIL FOLLOWING DAY. I WAS WITHIN 200 MILES OF HOME, WITH A CLEAR DAY, SO I CHOSE TO GET MY FAMILY HOME AND DRIVE WITHOUT THE SAFETY FEATURES, THEN TAKE MY RIG TO MY LOCAL DEALERSHIP. LATER I LEARNED THE SENSOR WAS ALSO PART OF THE EMISSIONS CONTROL SYSTEM. MILAGE WAS 27788, AND MERCEDES DEALERSHIP CONFIRMED A FAILED FRONT LEFT WHEEL SENSOR, WHICH THEY REPLACED UNDER 5 YEAR EMISSIONS WARRANTY. THE IMPACT OF THE SUDDEN SPEED INCREASE, ALL THE ALARMS AT ONCE, AND DRIVING AT HIGHWAY SPEEDS WAS FRIGHTENING, BUT LUCKILY I DON'T PANIC EASILY. PLEASE NOTE THAT THIS ISSUE IS APPEARING ON MANY RV OWNER SITES WHERE RV'S ARE BUILT ON A MERCEDES SPRINTER CHASSIS. WHILE INVESTIGATING, PLEASE PAY ATTENTION TO THIS, AS THIS IS A MERCEDES SPRINTER ISSUE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The vehicle is a motor home equipped with a Fiamma F45 Eagle power-operated awning. While I was driving the vehicle on an interstate highway, the awning deployed for unknown reasons and was partially torn from the vehicle.
FIAMMA F65 #06693C13R AWNING ON OUR CAMPER VAN 1. THIS AWNING EXTENDED OUT 12' WHILE DRIVING AND WAS ABLE TO PULL OVER SAFETY. 2. THIS AWNING RELEASED AND EXTENDED WITHOUT WARNING WHILE PARKED. THE AWNING WAS 'REPAIRED IN APRIL AFTER THE FIRST INCIDENT. THEN OCCURRED AGAIN IN SEPTEMBER. THERE ARE MANY OTHER ONLINE REPORTS OF THIS HAPPENING. SOME WHILE DRIVING. *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .