RoadVitals

2026 Polestar Polestar 4

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Oct 9, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 3 NHTSA owner-reported complaints for the 2026 Polestar Polestar 4, most frequently naming the driver assistance, brakes and exterior lighting categories. 29 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Driver assistance250.0%
  • Brakes125.0%
  • Exterior lighting125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Exterior lighting
Filed Oct 9, 2026

I took delivery of new vehicle on 9/28/26. Almost immediately I noticed dim headlights and lack of proper beam projection at night. I brought this to the attention of dealer however, issue was dismissed as I was told " there is nothing that can be done. Headlights cannot be adjusted". This is a poor repsonse from a dealer for a new car and this IS A SAFETY CONCERN as night visibilty is greatly diminished. There are no warning messages or lights.

NHTSA ID
11770070
Incident
Sep 30, 2026
Driver assistance
Filed Aug 5, 2026

Intermittent false object detection from a front parking sensor. The instrument display shows a red warning bar indicating an object directly in front of the vehicle, accompanied by continuous audible beeping, when no object is present. This has been occurring for approximately 6 months, recurring randomly (not tied to a specific location, weather, or maneuver). Cleaning the sensors and bumper has not resolved the issue. I brought the vehicle to Polestar service center in Washington State in December 2025. The technician stated they were unable to diagnose or repair the issue because no error/fault code was logged in the vehicle's system at the time of inspection, despite the symptom being reported and documented as occurring repeatedly over several months. The dealer did not perform live signal/harness testing during the visit. This creates a situation where a documented, recurring false-warning safety system defect cannot be addressed through normal warranty service because the diagnostic process relies solely on stored fault codes, which this intermittent fault does not reliably generate. I am concerned this indicates a broader detection/logging gap in the parking assist system that could affect other Polestar 4 owners with similar undiagnosed intermittent faults.

NHTSA ID
11755035
Incident
Aug 5, 2026
BrakesDriver assistance
Filed Jul 31, 2026

I recently purchased this vehicle at McDonalds Polestar Denver. This vehicle is currently experiencing un-commanded, sudden emergency braking while reversing. The Rear Auto Brake (RAB) system frequently triggers a false positive, causing the vehicle to slam on its brakes violently as if hitting an "invisible wall" when no physical obstruction is present. Furthermore, the system consistently ignores the driver-selected override commands meant to disable this behavior. Front-line service personnel at Polestar Denver (McDonald Automotive) have informed me that "there is nothing they can do to help." They first told me Polestar should not sale these vehicles with a rear hitch for my bicycle rack and then says that this vehicle is not meant for a bike rack?? They say the vehicle is working properly and nothing is wrong! Then I am told that this is a problem created by the Federal Govt and there is nothing they can do.

NHTSA ID
11753932
Incident
Jul 30, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

37772.3.0

This is a TJ - text only - no attachments - If the vehicle cannot engage any gear, and both DTCs P0AA800 and P127900are present, Confirm that all criteria specified in the "Description" section are fulfilled. follow advice under "Service".

37940.1.0

This is a TJ - Text only no attachments - If the software download to the latest baseline fails due to the WAM, Do not perform any fault tracing or replace any parts prior to following the instructions provided under “Service”.

37868.1.0

This is a TJ - Text plus 1 Instruction AttachmentTJI-537279-2_1_3.pdf and 1 .mov- If a customer complains on a grinding noise from SWM area when using the indicator lever, follow advice under Service. If the noise is the same as the attached sound file TJ_37868_1.mov, follow the instruction according to the attachment VCC-537279_2_1_3.

37894.1.0

This is a TJ - Text Only - No attachments - If the software version displayed in the CSD is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, follow the instructions under "Service". Note! Do not replace any parts. A software product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.

37772.2.0

This is a TJ - text only - no attachments - If the vehicle cannot engage any gear, and both DTCs P0AA800 and P127900are present, Confirm that all criteria specified in the "Description" section are fulfilled. follow advice under "Service".

37724.1.0

STRUCTURE:BODY

This is a TJ, Text plus 1 attachment - If customer complains that there is a visible molding line on the rear roof cover, follow advice under "Service". See attachment. lease, do not replace any parts for the symptom described in this TJ. This is a molding line and not a damage.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Polestar Polestar 4 by model year
YearComplaintsRecallsInvestigationsIssue Index
2026Viewing300—
2025000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.