RoadVitals

2002 Pontiac Aztek Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
121
Latest Apr 8, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 22, 2002

What this page shows

Our database holds 121 NHTSA owner-reported complaints for the 2002 Pontiac Aztek. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 121 · page 1 of 5

BrakesElectricalEngine
Filed Apr 8, 2017

AS NOTED IN PREVIOUS STATEMENTS THIS VEHICLE IS DIFFICULTY AT STARTING AND CRANKING AT VARIOUS SITUATION. PLAYING THE RADIO WITH ENGINE OFF, MUST WAIT TEN MINUTES BEFORE ATTEMPTING TO START, THEN IT MAY CRANK OR YOU HAVE TO START OVER. ITS NOT THE RADIO ITS THE IGNITION LOCK CYLINDER AS DONE IN THE PAST. IT DOESN'T MATTER, STOP, OR MOVING IT HAS DONE ALL YOU MENTION, AND WITH THE LIGHTS OFF AT NIGHT YOU CAN INJURED A PEDESTRIAN OR OURSELVES. THIS CAR WAS RECALL AND IT WAS SAID TO HAVE BEEN FIX BUT HERE WE STUCK HERE FROM 04/07/17 POSSIBLY WILL GET HELP FROM THE NEAREST GMC CAR DEALER ON 04/10/17. KEEP ALL THIS INFORMATION FOR OFFICIAL USED ONLY. THANKS UPDATED 05/17/17*LJ UPDATED 07/25/2017*JS

NHTSA ID
10971442
Incident
Apr 7, 2017
Fuel system
Filed Sep 9, 2016

TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. AFTER REFUELING THE VEHICLE, IT WAS NOTICED THAT THE VEHICLE WAS LOSING FUEL FASTER THAN USUAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK, FUEL PUMP, AND FUEL TANK LINES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

NHTSA ID
10905053
Incident
Jul 1, 2016
Mileage
139,000 mi
Fuel system
Filed Jun 2, 2016

2002 PONTIAC AZTEK. CONSUMER WRITES IN REGARDS TO FUEL ODORS AND LEAKS BY THE FUEL TANK INLET. CONSUMERS INTERNET SEARCH FOUND AN EXPIRED RECALL BULLETIN FOR THE SAME ISSUE, REQUESTS ASSISTANCE WITH REPAIRS. *SMD THE CONSUMER NOTICED THE FUEL SMELL WAS STRONGER AFTER HE FILLED UP. *JB

NHTSA ID
10870973
Incident
Jan 1, 2016
Fuel system
Filed Mar 9, 2016

TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT SMELLED A STRONG FUEL ODOR PRESENT IN THE VEHICLE WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. UPDATED 05/06/16*LJ THE CONSUMER STATED THERE WAS A FUEL LEAKING FROM THE VEHICLE WHENEVER THE IT WAS FILLED. THE CONSUMER WAS NOT INCLUDED IN THE RECALL DUE TO THE AGE OF THE VEHICLE. UPDATED 11/1/2017*JS

NHTSA ID
10845724
Incident
Feb 16, 2016
Mileage
120,000 mi
Electrical
Filed Oct 6, 2015

TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. WHILE DRIVING 45 MPH, THE ALARM SYSTEM SOUNDED, THE LOCKS OPERATED ON THEIR OWN, AND THE TRUNK OPENED WITHOUT BEING PROMPTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 180,000.

NHTSA ID
10780147
Incident
Sep 29, 2015
Mileage
180,000 mi
AirbagsEngine
Filed May 20, 2014
Crash reported

TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT ANY WARNING AND CRASHED INTO A TREE. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 192,000. THE CURRENT MILEAGE WAS 199,129. UPDATED 10/7/14*CN

NHTSA ID
10592684
Incident
Mar 31, 2014
Mileage
192,000 mi
Electrical
Filed Apr 11, 2014

THE CAR KEY CAN BE REMOVED AFTER THE CAR HAS BEEN STARTED. THE VEHICLE CAN BE DRIVEN WITHOUT A KEY IN THE IGNITION. *JS

NHTSA ID
10579226
Incident
Apr 30, 2010
Fuel system
Filed Sep 23, 2013

2002 PONTIAC AZTEK WAS PARKED AND WAS IDLING. SMELLED STRONG ODOR OF FUEL. UPON EXAMINATION, FUEL WAS LEAKING PROFUSELY AROUND THE FILLER TUBE. TRIED TO HAVE IT SEALED BY A CERTIFIED MECHANIC. IT COULD NOT BE REPAIRED. TANK WILL LEAK OUT ANY FUEL QUANTITY OVER 3 US GALLON. IT DOES NOT LEAK WHEN KEPT UNDER THIS QUANTITY OF FUEL.

NHTSA ID
10544900
Incident
Sep 6, 2012
Mileage
140,000 mi
Brakes
Filed Sep 2, 2013

IN A HARD STOP IN STOP-AND-GO RUSH HOUR FREEWAY TRAFFIC, A CORRODED STEEL HYDRAULIC BRAKE LINE FAILED. THIS WAS THE LINE FROM THE ABS MODULE TO THE RIGHT FRONT BRAKE. AS SUCH IT IMMEDIATELY CAUSED A SUBSTANTIAL LOSS OF BRAKING ABILITY - I WAS IN THE FAR LEFT LANE AND I WAS ABLE TO ABRUPTLY MOVE TO THE LEFT SHOULDER. HAD I BEEN IN ONE OF THE CENTER LANES THERE WOULD HAVE BEEN A CRASH, IT WOULD HAVE BEEN UNAVOIDABLE, THE REAR BRAKES WERE STILL FUNCTIONAL AND I STILL HAD LIMITED BRAKING ABILITY. AT THE POINT THAT THIS LINE ACTUALLY BROKE, IT WAS SPRAYING BRAKE FLUID DIRECTLY ON THE EXHAUST SYSTEM. I AM NOT CERTAIN WHETHER THERE WAS A FIRE, THE MECHANIC SAYS THERE MAY HAVE BEEN. THERE CERTAINLY WAS A LOT OF SMOKE. THE LINE IN QUESTION IS SECURED TO THE FIREWALL AND IS ROUTED CLOSE TO THE EXHAUST AT THAT POINT. IT APPEARS THAT OVER TIME THIS COMBINATION ALLOWS CORROSION TO WEAKEN THE LINE AT THIS PARTICULAR POINT. THE REMAINING LINES ON THIS VEHICLE ARE IN GOOD CONDITION AND I BELIEVE THEY WILL LAST THE LIFE OF THE VEHICLE. *JS

NHTSA ID
10538336
Incident
Jul 25, 2013
Mileage
251,612 mi
Engine
Filed Apr 25, 2013

TL* THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT STATED THAT THE ENGINE OVERHEATING LIGHT ILLUMINATED WHILE SHE DROVE AT 50 MPH. THE VEHICLE WAS TOWED TO THE MECHANIC WHO LOCATED THE FAILURE AT THE HEAD GASKET AND THE INTAKE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 127,000.

NHTSA ID
10509525
Incident
Mar 31, 2013
Mileage
127,000 mi
Fuel system
Filed Jan 14, 2013

TL -THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT STATED SHE RECEIVED A MANUFACTURER'S RECALL IN 2008. THE VEHICLE WAS TAKEN TO THE DEALER AFTER SMELLING THE VAPORS OF GASOLINE. THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL DUE TO THE VEHICLE HAVING MORE MILEAGE THAN WHAT WAS STIPULATED IN THE LETTER. THE VEHICLE WAS DIAGNOSED THAT THE BASE OF THE FUEL TANK WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 172,000. THE VIN WAS UNAVAILABLE. RVK

NHTSA ID
10492857
Incident
Dec 3, 2012
Mileage
172,000 mi
BrakesDriver assistanceSuspension
Filed Jul 24, 2012

TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE NOTICED THE VEHICLE ACCELERATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY DID NOT FIND ANY FAILURE ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 79,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED THE FIRST FAILURE WAS JUST OVER A YEAR AGO. THE VEHICLE ACCELERATED TO 40-45, RPMS REACHED 3000-3100. WITH THE VEHICLE STOPPED THE RPMS REACHED 1500-1700. THE MANUFACTURER WAS CONTACTED AND WAS REVIEWING THE INFORMATION FROM THE VEHICLE TO SEE IF REPAIRS WERE WARRANTED AND WHETHER GM WOULD ASSIST WITH REPAIRS. UPDATED 09/17/2012 *JS *TR

NHTSA ID
10467524
Incident
Jul 13, 2011
Mileage
70,000 mi
Other / unspecified
Filed Jul 23, 2012

I AM GOING ON MY FIFTH WHEEL BEARING REPLACEMENT ON MY 2002 PONTIAC AZTEK. THERE IS A KNOWN PROBLEM WITH THESE AND GENERAL MOTORS SEEMS TO IGNORE THE ISSUE. HOW MANY TIMES DO I HAVE TO REPLACE THESE SO MY CAR IS SAFE TO DRIVE. I WOULD LIKE SOME COMPENSATION FOR ALL THE TIME AND EXPENSE I HAVE HAD WITH THIS CAR. IT HAS COST ME 300.00 A BEARING, TIMES 5 BEARINGS. WHAT IS GENERAL MOTORS SAYING ABOUT THE PROBLEM? *TR

NHTSA ID
10467102
Incident
Jul 23, 2012
Mileage
178,000 mi
ElectricalExterior lighting
Filed Mar 1, 2012

WILL BE DRIVING DOWN THE ROAD AND HORN STARTS GOING OFF, ALL THE ELECTRICALS FLASH OFF AND ON. WINDOWS, DOOR LOCKS, AND REAR HATCH BECOMES NON OPERATIONAL. ONLY WAY TO STOP IS TO PULL OVER IMMEDIATLY AND SHUT CAR DOWN BUT NOT ALWAYS EFFECTIVE. ALARM WILL GO OFF ALL ON IT'S OWN SPORADICALLY. *TR

NHTSA ID
10449969
Incident
Jan 1, 2010
Mileage
110,000 mi
Brakes
Filed Dec 23, 2010

TL*THE CONTACT OWNS 2002 PONTIAC AZTEK. WHILE DRIVING APPROXIMATELY 30 MPH THE ANTI LOCK BRAKE SERVICE LIGHT ILLUMINATED AS WELL AS THE TRACTION LIGHT. THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE BRAKES WERE APPLIED. THE ODOMETER ALSO MALFUNCTIONED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR TO BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID
10372198
Incident
Sep 5, 2010
Mileage
100,000 mi
Engine
Filed Dec 10, 2010

TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE HEAD GASKET OVERHEATED ON THE VEHICLE. HE NOTICED THAT THE VEHICLE WOULD OVERHEAT BY THE TEMPERATURE GAUGE RISING ON THE INSTRUMENTAL PANEL. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE HEAD GASKET. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 111,000.

NHTSA ID
10369915
Incident
Dec 4, 2010
Mileage
111,000 mi
Driver assistanceElectricalFuel system+1 more
Filed Jul 19, 2010

VEHICLE DASH GOES CRAZY SERVICE ENGINE LIGHT AND CHANGE OIL LIGHT WILL NOT GO OFF. MANY DIAGNOSTIC TESTS NO POPPED CODE NOR BAD FUSES. NOW SECURITY WARNING AND ANTI THEFT TURNS ON MY VEHICLE GOES ON LOCK DOWN NO AC, WINDOWS AND DOORS LOCK DOWN I CAN NOT GET OUT. THIS HAS HAPPENED TWO TIMES. ALSO NEWEST THING IS MY VEHICLE SHUT OF IN MID DRIVE, GOOD THING I WAS IN MY DRIVEWAY OTHERWISE IT COULD HAVE BEEN VERY BAD ACCIDENT. THIS IS A ON AND OFF THING NO WARNING. NOW THREE TIME INCIDENT, BUT 1ST FOR VEHICLE SHUT OFF ENGINE. *TR

NHTSA ID
10343923
Incident
Jul 19, 2010
Mileage
74,100 mi
Fuel system
Filed May 10, 2010

TL* THE CONTACT OWNS A 2002 PONTIAC AZTEC. THE CONTACT STATED THAT THERE WAS AN UNUSUALLY STRONG ODOR OF GASOLINE EMITTING IN THE FRONT EXTERIOR AND INTERIOR CABIN OF THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE OR LOCATE THE ORIGIN OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN UNRELATED REPAIR WHERE THE MECHANIC NOTICED THAT THE FUEL FILLER WAS FRACTURED AND LEAKING GASOLINE. THE CONTACT WAS ADVISED THAT THERE WERE RECALLS ON HER YEAR, MAKE AND MODEL VEHICLE FOR THE IDENTICAL FAILURE (NHTSA CAMPAIGN ID NUMBER: 07V349000: FUEL SYSTEM, GASOLINE STORAGE); HOWEVER, THE MANUFACTURER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 165,577.

NHTSA ID
10329682
Incident
Apr 10, 2005
Mileage
90,000 mi
Fuel system
Filed Sep 17, 2009

TL*THE CONTACT OWNS A 2002 PONTIAC AZTEK. WHILE THE CONTACT WAS EXAMINING HIS VEHICLE, HE NOTICED THAT THERE WAS FUEL IN THE GARAGE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THE CONTACT NOTICED THAT HE ALSO SMELLED FUEL WHEN HE DROVE THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

NHTSA ID
10284428
Incident
Sep 12, 2007
Mileage
60,000 mi
Engine
Filed Jan 15, 2009

DROVE TO WORK NO PROBLEMS, WENT TO START UP TO GO HOME 8 HOURS LATER AND GOT NOTHING . TOWED HOME AND REPLACE THE STARTER AND RECHARGE BATTERY(DEAD AFTER TRYING TO START IT) STARTED WITH A VERY LOUD KNOCK SOUND FROM WHAT I THINK IS THE TOP END , TOOK IT TO DEALER WHERE BOUGHT IT 28 EARLIER FROM AND THEY SAI DMOTOR WAS SHOT. HOW CAN THIS BE WITH NO ENGINE LIGHT EVER COMING ON , NO OVER HEATING .I HAVE BEEN PAYING A YEAR NOW ON A AUTO I DROVE FOR ONLY 28 DAYS PLEASE HELP ...WHAT IS WRONG WITH IT OR WHAT CAN I DO TO GET IT FIXED WITHOUT COSTING A BUNDLE (DON'T HAVE ALOT CAUSE I HAVE TO MAKE PAYMENT ON MY "LEMON". *TR

NHTSA ID
10255242
Incident
Feb 7, 2008
Mileage
67,000 mi
Body & structure
Filed Jan 9, 2009

THE CLEAR ENAMEL HAS BEEN COMING OFF MY 2002 AZTEK VERY BADLY...IT HAS BEEN FOR THE PAST YEAR. IS THIS NORMAL...THE ENGINE BONNET IS TERRIBLE AND ALL ABOVE THE DOORS AND HATCHBACK. *TR

NHTSA ID
10254415
Incident
Apr 1, 2007
Mileage
140,000 mi
Fuel system
Filed Nov 24, 2008

TL*THE CONTACT OWNS A 2002 PONTIAC AZTEK. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR TIRE SERVICE. THE TECHNICIAN OBSERVED A SMALL AMOUNT OF FUEL SPILLING FROM THE FUEL TANK. THE VEHICLE WAS INSPECTED AND A HOLE WAS FOUND IN THE FUEL TANK. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE;STORAGE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000 AND CURRENT MILEAGE WAS 98,415.

NHTSA ID
10249635
Incident
Nov 21, 2008
Mileage
98,000 mi
Exterior lighting
Filed Nov 10, 2008

THE PASSENGER SIDE, LOW BEAM, HEADLIGHT HAS STOPPED WORKING. THE BULB, FUSES, AND WIRING CONNECTIONS HAVE BEEN EXAMINED AND ALL APPEAR TO BE FINE. APPROXIMATELY A MONTH LATER THE STEREO ELECTRONICALLY LOCKED ITSELF AS IF IT HAD BEEN PLACED IN ANOTHER CAR WITHOUT A MATCHING VIN. I HAVE BEEN PULLED OVER BY THE POLICE FOR A HEADLIGHT OUT. UPON ENTERING A SEARCH ONLINE I SEE MANY INSTANCES WHERE OTHER OWNERS HAVE REPORTED ELECTRICAL PROBLEMS WITH THESE VEHICLES. SOME INCLUDE FLASHING HEADLIGHTS, FAILURE OF DOOR LOCKS, STEREOS AND SECURITY LIGHTS TURNING ON/OFF. I SEE FROM THE VARIOUS POSTS THAT SOME OWNERS HAVE REPLACED THE BCM AS WELL AS WIRING HARNESS' THAT HAVE MOISTURE. THERE DOESN'T APPEAR TO BE A SOLID FIX AS I SEE SOME POSTS ARE RECURRING. THANKFULLY I HAVE ONLY RECEIVED WARNINGS FROM POLICE ABOUT MY FAILED LIGHT, HOWEVER, I DON'T EXPECT IT TO REMAIN THAT WAY. WHILE A LOSS OF A STEREO OR ELECTRIC LOCKS ARE A CONVENIENCE LOSS, THE LOSS OF AND/OR INTERMITTENTS HEADLIGHTS ARE A TRUE SAFETY HAZARD. *TR

NHTSA ID
10248271
Incident
Jun 1, 2008
Brakes
Filed Oct 16, 2008

I HAVE A 2002 PONTIAC AZTEK AND ALL FOUR OF THE WHEEL BEARINGS WENT BAD WITH ONLY 45,000 MILES ON THE CAR. THE ANTI LOCK BRAKES COME ON WHEN YOU TOUCH THE BRAKES AND WE'VE ALMOST BEEN IN QUITE A FEW WRECKS. I'VE RESEARCHED SOME REVIEWS AND THERE ARE ALOT OF PEOPLE THAT ARE HAVING THE SAME PROBLEMS THAT I'M HAVING. THANK YOU FOR YOUR TIME. *TR

NHTSA ID
10245748
Incident
Apr 15, 2008
Mileage
45,000 mi
Body & structureHeating & air conditioningElectrical+1 more
Filed Sep 16, 2008

I HAVE A 2002 PONTIAC AZTEK AND THERE'S A TICKING NOISE IN THE MOTOR AND THE OIL IS GOOD AND ALL THE OTHER FLUIDS ARE GOOD. MY A/C STOP WORKING AND THE BACK HATCH DOESN'T UNLOCK SOMETIMES AND TO FIX THE PROBLEM I HAVE TO DISCONNECT THE BATTERY FOR ABOUT 15MINS OR LONGER FOR IT TO WORK , CAN YOU TELL ME WHAT COULD BE THE PROBLEM AND HOW TO FIX IT . *TR

NHTSA ID
10242500
Incident
Jul 1, 2008
Mileage
92,402 mi

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