2002 Pontiac Bonneville Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Pontiac Bonneville, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Steering1917.9%
- Engine1413.2%
- Visibility1312.3%
- Electrical109.4%
- Airbags65.7%
- Fuel system65.7%
- Suspension65.7%
- Body & structure54.7%
- Transmission43.8%
- Seat belts43.8%
- Brakes43.8%
- Tires & wheels32.8%
- Exterior lighting32.8%
- Powertrain (other)32.8%
- Driver assistance21.9%
- Heating & air conditioning21.9%
- Interior & seats21.9%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. THE CONTACT WAS DRIVING 40 MPH WHEN THE STEERING WHEEL BEGAN MAKING A CLUNKING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STEERING SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 109,000.
2002 PONTIAC BONNEVILLE SE 2 DEFECTS 1) "CLUNKING" OF STEERING SHAFT - HAS BEEN REPLACED MORE THAN ONCE 2) GAS GAUGE STOP WORKING AFTER 4 YEAR (2006). *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
CAR WILL RE-START ON ITS OWN AFTER KEY IS REMOVED. AFTER PARKING AND SHUTTING OFF THE CAR, THEN REMOVING THE KEY AND OPENING THE DRIVER'S DOOR TO EXIT: IF YOU ACCIDENTALLY PRESS THE UPPER PART OF THE LOCK BUTTON ON THE DOOR (THE UNLOCK FUNCTION) INSTEAD OF PRESSING THE LOWER PART OF THE LOCK BUTTON (THE LOCK FUNCTION), THE CAR WILL RE-START ITSELF. IT THEN CANNOT BE TURNED OFF BECAUSE THE IGNITION SWITCH IS ALREADY IN THE OFF POSITION. THE ONLY WAY TO SHUT OFF THE ENGINE IS TO JIGGLE THE SHIFTER.
TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO SMOKE UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE GASKETS AND VALVE COVER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
2002 BONNEVILLE: ALL 4 DOORS/WINDOWS HAVE BEEN RE-SEALED MULTIPLE TIMES BECAUSE RAIN WATER FLOWS DOWN THE OUTSIDE OF THE WINDOWS, THEN FLOWS INSIDE THE DOOR, AND THEN FLOWS INTO THE CAR AT THE BOTTOM OF THE CAR DOOR, CAUSING SOAKED CARPETING (PUDDLES) AND MOLD. SUN-ROOF MECHANICAL LINKAGE HAS CRACKED AND BROKEN OFF IN PLACES. I BET I USED THE SUN-ROOF ONLY 10 TIMES BEFORE THIS HAPPENED. SUNROOF NOW CLOSES CROOKED. DEALER COST ESTIMATE TO FIX = $1200. ALL 4 POWER WINDOW UNITS HAVE BEEN REPLACED AND NOW DOORS RATTLE; RIGHT PASSENGER DOOR TRIM FALLS OFF ROUTINELY. WIPER FLUID MOTOR WOULD NOT SHUT OFF. CRUNCHING SOUND WHEN I TURN THE STEERING WHEEL. ALL OF THESE ISSUES STARTED OCCURRING SHORTLY AFTER WARRANTY EXPIRED. *TR
PROBLEMS WITH WINDOW REGULATOR DESIGN. 3/30/2005 33,212 MILES, DRIVER'S SIDE WINDOW SHUDDERS AND STOPPED WORKING, WOULD NOT OPEN. WINDOW REPLACED UNDER WARRANTY. 3/13/2007 65,600 MILES, RT FRONT PASSENGER WINDOW, WOULD NOT OPEN, REQUIRED REPLACEMENT, COST TO REPAIR $500 8/20/2007 DRIVERS WINDOW AGAIN BARELY WORKING, AND WILL NEED REPLACEMENT FOR $500. OBVIOUSLY A FLAW IF DESIGN OF WINDOW REGULATORS. POSING DANGER IF CAN NOT OPEN WINDOW. *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
CAR WILL RE-START ON ITS OWN AFTER KEY IS REMOVED. AFTER PARKING AND SHUTTING OFF THE CAR, THEN REMOVING THE KEY AND OPENING THE DRIVER'S DOOR TO EXIT: IF YOU ACCIDENTALLY PRESS THE UPPER PART OF THE LOCK BUTTON ON THE DOOR (THE UNLOCK FUNCTION) INSTEAD OF PRESSING THE LOWER PART OF THE LOCK BUTTON (THE LOCK FUNCTION), THE CAR WILL RE-START ITSELF. IT THEN CANNOT BE TURNED OFF BECAUSE THE IGNITION SWITCH IS ALREADY IN THE OFF POSITION. THE ONLY WAY TO SHUT OFF THE ENGINE IS TO JIGGLE THE SHIFTER.
TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE STARTED, BUT IT TOOK SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,529.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The airbags did not deploy all the way my [XXX] is in the car as well and the driver side and passenger airbags did not deploy 100% it did cause me to end up having a cut on my face and abruzz eye I have pictures but I did not go to the ER but my [XXX] did cuz she had two cuts on her head it also shattered my windshield and something was leaking INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 187,000. .*BF CONSUMER OWNED THE VEHICLE FOR A YEAR AN AIRBAG LIGHT CAME ON.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
MASS AIR FLOW SENSOR AND O2 SENSOR FAILURE CONSTANT. 10/2013 SECURITY LIGHT COMES ON FREQUENTLY WHILE IN MOTION12/2013 LEAKS IN LOWER GASKET VALVE...ENGINE IS EXTREMELY HOT MOST OF THE TIME 04/2014 SERVICE ENGINE LIGHT REMAINS ON DUE TO O2 SENSOR FAILURE EVEN AFTER REPLACEMENT 7/2014 INTERIOR LIGHTS CAUGHT FIRE 05/2014. *TR
TL* THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD DRIVE EXTREMELY ROUGH AS IF IT COULD HAVE STALLED WHEN THERE WAS A QUARTER TANK OF FUEL OR LESS. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V238000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
BOUGHT A 2002 PONTIAC BONNEVILLE 3 MONTHS AGO. WITHIN THE MONTH HAD TO REPLACE THE LEFT & RIGHT REAR TRAILING ARMS AT 700.00. CAR SEEMS TO HAVE A FUEL PUMP PROBLEM BECAUSE IT DOESN'T ALWAYS START-UP FEELS LIKE IT IS CHOCKING. LASTLY THIS PAST WEEK AS I TURN LEFT AND SOMETIMES RIGHT THERE IS A POPPING NOISE LIKE FRONT BEARINGS OR TIE RODS. IS THERE A RECALL ON ANY INFORMATION STATED ABOVE I WOULD LIKE TO KNOW. *TR
12/10/2002 1,840 MILES KNOCKING SOUND FROM LT FRONT WHEEL; REPLACED BEARING STRUT 7/22/2004 24,414 MILES CLUNKING NOISE FROM STEERING SHAFT; LUBRICATED INTERMEDIATE SHAFT 10/25/2004 28,000 MILES COMPLAINED OF STEERING NOISE, DEALET DID NOTHING 2/7/2005 31,584 MILES CLUNKING NOISE WHEN TURING CAR LEFT OR RIGHT; REPLACED RT ANDLT STRUT BEARINGS 9/23/2005 39,704 NOISES IN STEERING COLUMN WHEN TURNING STEERING WHEEL RELACED STEERING SHAFT AS GOODWILL,SINCE PROBLEM STARTED BEFORE WARRANTY ENDED. 12/20/2006 60,699 STEERING NOISES IN STEERING NOISES AGAIN, RELACED INTERMEDIATE SHAFT AGAIN OBVIOUSLY A BIG TIME PROBLEM WITH INTERMEDIATE SHAFT. MUST ALSO HAVE A PROBLEM WITH BEARING STRUTS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
WATER PROBLEMS: 1) WATER DRAINING FROM WINDOWS INTO INTERIOR SOAKING FLOORBOARDS. THIS IS DUE TO THE RUBBER CAULKING THAT ATTACHES A PLASTIC SHEET ON THE INSIDE OF THE DOORS THAT DIVERTS THE WATER DOWN THE DOOR PANEL. THE CAULKING ULTIMATELY FAILS. OUT OF WARRANTY, I TOOK OFF THE INTERIOR DOOR PANEL AND RE-CAULKED THE PLASTIC SHEETING WITH SILICONE. IT HAS SOLVED THIS PROBLEM, AT LEAST FOR NOW. 2) TRUNK. STILL LEAKS. HAVE UNPLUGGED THE WEEP HOLES IN THE TRUNK LID, WHICH HAS LESSENED THE PROBLEM. *TR
2002 BONNEVILLE: ALL 4 DOORS/WINDOWS HAVE BEEN RE-SEALED MULTIPLE TIMES BECAUSE RAIN WATER FLOWS DOWN THE OUTSIDE OF THE WINDOWS, THEN FLOWS INSIDE THE DOOR, AND THEN FLOWS INTO THE CAR AT THE BOTTOM OF THE CAR DOOR, CAUSING SOAKED CARPETING (PUDDLES) AND MOLD. SUN-ROOF MECHANICAL LINKAGE HAS CRACKED AND BROKEN OFF IN PLACES. I BET I USED THE SUN-ROOF ONLY 10 TIMES BEFORE THIS HAPPENED. SUNROOF NOW CLOSES CROOKED. DEALER COST ESTIMATE TO FIX = $1200. ALL 4 POWER WINDOW UNITS HAVE BEEN REPLACED AND NOW DOORS RATTLE; RIGHT PASSENGER DOOR TRIM FALLS OFF ROUTINELY. WIPER FLUID MOTOR WOULD NOT SHUT OFF. CRUNCHING SOUND WHEN I TURN THE STEERING WHEEL. ALL OF THESE ISSUES STARTED OCCURRING SHORTLY AFTER WARRANTY EXPIRED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
1. THE TRANSMISSION ON OUR 2002 PONTIAC BONNEVILLE HAS HAD PROBLEMS SINCE PURCHASE NEW. THE DEALER EVENTUALLY SENT THE CAR TO A LOCAL TRANSMISSION SHOP BUT THE PROBLEM HAS PERSISTED INTERMITTANTLY EVEN AFTER MANY COMPLAINTS. THE TRANSMISSION SLIPS, SHUDDERS ON ACCELERATION AND SHIFTS ERRATICALLY. IT WILL SLIP AND THEN SOMETIMES SHIFT HARD. 2. IT IS VERY DANGEROUS TO DRIVE. THE TRANSMISSION WILL SLIP AND THEN SHUDDER AS WE ARE PULLING INTO TRAFFIC. WE HAVE ALMOST BEEN T-BONED SEVERAL TIMES. IT HAS BEEN GETTING WORSE LATELY AND I FEAR THAT ONE OF THESE TIMES WE WILL BE KILLED BY THIS PROPLEM. I RECENTLY LEARNED THAT GENERAL MOTORS KNEW OF THIS PROBLEM AND ACTUALLY ISSUED A BULLETIN #0O-07-30-002B IN JULY OF 2002. THE DEALER SHOULD HAVE BEEN AWARE OF THIS AS WE REPORTED THE EXACT SYMPTOMS TO THE DEALER SHORTLY AFTER PURCHASE. 3. THE DEALER SENT THE CAR TO A LOCAL TRANSMISSION REPAIR SHOP THAT FLUSHED THE TRANSMISSION AND CHANGED THE FILTER. IT DID NOT SOLVE THE PROBLEM AND ANY CAR WITH THE 4T65E TRANSMISSION POSE A SIGNIFICANT THREAT TO THE OWNERS OF THESE VEHICLES AND TO HIGHWAY SAFETY AS YOU NEVER KNOW WHEN FAILURE WILL OCCUR. EACH OF THE DOZEN OR MORE TIMES WE COMPLAINED TO THE DEALER THEY CLAIMED THAT THEY FOUND NO PROBLEM CODES. GM'S INTERNAL BULLETIN SUGGESTS THAT THEY REPLACE THE PRESSURE CONTROL SOLENOID, CHECK LINE PRESSURE TO SPECIFICATIONS, CHECK TO SEE IF CORRECT ELECTRICAL SIGNAL FROM PCM IS BEING TRANSMITTED AND RECEIVED, ACCESS PC SOLENOID VALVE CONTROL TEST ON THE SCAN TOOL, AND REPLACE VALVE BODY. NONE OF THESE THINGS WERE DONE AND THE TRANSMISSION HAS GOTTEN WORSE CREATING EVEN MORE DANGER. PROBLEM HAS EXISTED SINCE VEHICLE WAS ONLY A FEW MONTHS OLD.
FOR A SHORT 2-3 WK PERIOD I NOTICED MY TRANSMISSION NOT PERFORMING NORMALLY. I OBSERVED 4-5 OCCURENCES OF SLOW GEAR SHIFTING IN THIS 3 WK PERIOD AND PROMPTLY SCHEDULED A TEST OF THE TRANSMISSION. THE COMPUTER TEST IDENTIFIED AN ERROR THAT WAS EXPLAINED AS "INACCURATE GEAR RATIO", WHICH MEANS THE COMPUTER TOLD THE TRANSMISSION THAT CAR WAS TRAVELING AT INACCURATE SPEEDS. THEREFORE CAUSING THE GEARS TO SHIFT INACCURATELY. I SCHEDULED A FOLLOW-UP FOR THE NEXT WEEK TO LEAVE THE CAR WITH THE REPAIR SHOP FOR FURTHER, MORE COMPREHENSIVE TESTING. OVER THAT WEEKEND, THE CAR FAILED TO SHIFT INTO GEAR FOR THE FIRST TIME AT A MAJOR/BUSY HIGHWAY INTERSECTION. I DID NOT HAVE ANY GEARS AND HAD TO LEAVE THE CAR IN THE INTERSECTION, CROSS TRAFFIC, AND CALL FOR ASSISTANCE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
DT THE HEAD REST DID NOT PROVIDE ANY TYPE OF SUPPORT. VEHICLE WAS INVOLED IN A REAR END CRASH IN FEBRUARY. IT DOES NOT PROVIDE ANY SUPPORT. HAD A CASE OF WHIP LASH. THE CONSUMER CAN RAISE THE HEAD REST UP BUT CAN NOT PULL IT FORWARD. THIS FEBR 14TH, 2005. *AK
DEAR SIR OR MADAM, I WAS INVOLVED IN A REAR-END COLLISION IN A 2002 PONTIAC BONNEVILLE AND RECEIVED A CASE OF WHIPLASH, WHICH I BELIEVE WAS DUE TO A POORLY DESIGNED HEAD REST. WHEN I PURCHASED THE CAR I DID NOT CHECK OUT THE HEAD REST AS I DON'T USE HEAD RESTS DURING THE COURSE OF NORMAL DRIVING. IT WAS NOT UNTIL A FEW MONTHS LATER THAT I NOTICED I COULD NOT TOUCH THE BACK OF MY HEAD TO THE HEAD REST UNLESS I LEANED SO FAR BACK THAT THERE WAS NO WAY I COULD DRIVE, AND IT WAS VERY UNCOMFORTABLE. THERE ARE NO ADJUSTMENTS TO BRING THE HEAD REST FORWARD ONLY ONE ADJUSTMENT TO RAISE THE HEAD REST HEIGHT. OF COURSE THIS MAKES THE HEAD REST EVEN MORE UNUSABLE BECAUSE THE HIGHER YOU RAISED IT THE FARTHER YOU HAD TO LEAN YOUR HEAD BACK TO MAKE CONTACT WITH THE HEAD REST. I COMMENTED TO MY WIFE THAT IF WE WERE EVER INVOLVED IN A REAR-END COLLISION THESE HEAD RESTS WOULD PROVIDE NO PROTECTION AND OUR HEADS AND NECKS WOULD TAKE THE FULL IMPACT OF THE COLLISION. WOULDN'T YOU KNOW THAT ON FEBRUARY 14, 2005 I WAS HIT FROM BEHIND ON THE WAY TO WORK. THE OTHER DRIVER WAS GOING NO MORE THAN 15 OR 20 MPH, BUT MY HEAD NEVER TOUCHED THE HEAD REST AND I RECEIVED A CASE OF WHIPLASH FAR MORE SERIOUS THAN ONE WOULD PROBABLY EXPERIENCE IF THE HEAD REST HAD ABSORBED SOME OF THE IMPACT INSTEAD OF MY HEAD AND NECK TAKING THE FULL FORCE OF THE COLLISION. THE DAMAGE TO MY CAR WAS ONLY ABOUT $600, SO THE OTHER DRIVER'S INSURANCE COMPANY SAYS MY INJURY COULD NOT BE A SEVERE AS I AM CLAIMING. THEREFORE, THEY ARE ONLY WILLING TO PAY PART OF MY MEDICAL BILL. I WOULD LIKE TO FILE A COMPLAINT AGAINST GENERAL MOTORS AND PONTIAC FOR THE FAULTY DESIGN OF THIS HEAD REST. I NO LONGER OWN THE 2002 PONTIAC BONNEVILLE AS I WAS NOT ABOUT TO KEEP A CAR THAT INJURED ME INSTEAD OF PROTECTING ME DURING A MINOR ACCIDENT. SINCERELY, SHAWN BRENNING. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
WARNING LIGHTS FOR ANTI-LOCK BRAKES, BRAKES, AND TRACTION CONTROL COME ON AND OFF RANDOMLY. ANTI-LOCK BRAKE FEATURE IS DISABLED WHEN LIGHT IS ON. BRAKE PERFORMANCE IS GREATLY REDUCED SOMETIMES WHILE WARNING LIGHTS ARE ON. TRACTION CONTROL DOES NOT FUNCTION WHEN LIGHT IS ON. DEALER SAID GM HAD ISSUED A SERVICE BULLETIN FOR CORROSION IN A WIRING HARNESS PLUG LEADING TO THE WHEEL ROTATION SENSOR. DEALER STATED REPLACEMENT WIRING HARNESS WAS $500. DEALER TRIED CLEANING CONTACTS ON PLUG AND APPLYING CONDUCTIVE CORROSION PREVENTING. DID NOT FIX PROBLEM. SEVERE SAFETY ISSUE WHEN ANTI-LOCK FEATURE IS DEACTIVATED, TRACTION CONTROL DEACTIVATED, AND BRAKE PERFORMANCE IS REDUCED. DEVELOPED PROBLEM IN DECEMBER 2006. *TR
COMPLETE BRAKE FAILURE IN 2002 PONTIAC BONNEVILLE,NO ACCIDENT OCCURRED BUT COULD HAVE BEEN SERIOUS. GMC DEALER SAYS DUE TO BREAK FLUID CONTAMINATION WITH PETROLEUM AND WILL NOT REPAIR UNDER WARRANTY. IT IS UNCLEAR TO US AS TO HOW IT COULD HAVE BEEN CONTAMINATED. IN THE EVENT THIS HAS HAPPENED TO OTHERS WE ARE REPORTING IT HERE.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
MY FIRESTONE SPARE TIRE (T125-70R16 96M TUBELESS RADIAL) EXPLODED WHILE STILL IN ITS TRUNK COMPARTMENT. MY VEHICLE (2002 PONTIAC BONNEVILLE) WAS PARKED AT THE TIME. THE TIRE BLEW OUTWARD WITH SUFFICIENT PRESSURE TO BREAK THE COVER OF THE SPARE TIRE WELL, SCAR THE WELL ITSELF, AND TO SHRED AND TEAR THE CARPET AND PADDING COVERING IT IN THE TRUNK. THE EXPLOSION ALSO KNOCKED A FEW ELECTRONIC COMPONENTS FROM THEIR NORMAL POSITIONS, BUT HAS APPEARED NOT TO HAVE PERMANENTLY DAMAGED THEM. THE TIRE HAD BEEN INFLATED TO APPROXIMATELY 50-55 PSI FIVE DAYS EARLIER. IT IS RATED AT 60PSI. THE TIRE HAD NEVER BEEN USED. *MR
WHILE DRIVING AT ANY SPEED IN INCLEMENT WEATHER ALL FOUR ORIGINAL EQUIPMENT, GOODYEAR EAGLE TIRES, SIZE P235/55R17 WERE PROVIDING LOW PROFILE. DEALER INDICATED TIRES WERE OPERATING AS DESIGNED TO THAT PARTICULAR VEHICLE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
AS I WAS DRIVING, SMELLED WIRE BURNING AND SMOKE COMING FROM THE FRONT DRIVER AT THE HEADLINER THEN THE INTERIOR LIGHTS SHUT OFF, TRUNK RELEASE SWITCH INOP. I PULLED OVER ON THE HIGHWAY AND TURNED KEY OFF. THEN NOTICED TWO WEEKS AGO THAT THERE IS NO POWER TO THE OBD-II. HAVE ABLE TO REPAIR THE DAMAGES. *TR
THE SHIFTER WAS DIFFICULT TO GET OUT OF PARK. NO BRAKES AFTER CAR WASH AND HEADLIGHTS WENT OUT AT TIMES. *NLM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I PUT MY CAR INTO PARK AND MY KEY WOULD NOT GO TO OFF OR START. IT WAS STUCK ON ACC AND ON. *TR
CAR WAS BROUGHT INTO OTTO OLDSMOBILE DEALERSHIP WITH 64K FOR A WARRANTY REPLACEMENT OF A WATERPUMP AND FOR A SQUEALING NOISE. WAS TOLD THE INTAKE MANIFOLD WAS LEAKING AND THE ESTIMATED REPAIR WAS 600, WITH THE SERPENTINE BELT AND THE WATERPUMP LABOR TOTAL REPAIR WAS 1100. CAR WAS DRIVEN TWICE AFTER REPAIR, LESS THAN 200 MILES WHEN SQUEALING RETURNED AND ENGINE SEIZED FROM COOLANT ENTERING CYLINDER NUMBER FOUR AS A RESULT OF THE MANIFOLD LEAK. CAR SAT IN DEALERSHIP FOR THREE MONTHS WHILE WE HAGGLED WITH THEM AND GM FOR REPLACEMENT COSTS. GM DENIES RESPONSIBILITY AND CAR HAD AN ENGINE INSTALLED FROM A JUNKYARD AT A TOTAL COST OF 350. CAR IS CURRENTLY STILL SQUEALING.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
I HAVE TWO GM VEHICLES THAT EXHIBIT THE SAME DANGEROUS CONDITION OF SUDDEN ACCELERATION. THIS CONDITION OCCURS EVERY TIME THE VEHICLE IS STARTED AFTER BEING TURNED OFF. UPON RE-START OF THE VEHICLE, THE ACCELERATOR PEDAL (AND /OR THROTTLE ASSEMBLY) IS STUCK AND IT REQUIRES A LARGE AMOUNT OF FORCE TO DEPRESS THE PEDAL, CAUSING A RAPID CHANGE IN VEHICLE SPEED FROM A STOPPED CONDITION TO A VERY QUICKLY ACCELERATING VEHICLE. AFTER YOU "BREAK THROUGH" THIS FIRST "STICKING" OF THE PEDAL, THE THROTTLE ASSEMBLY FUNCTIONS FINE, UNTIL YOU TURN THE VEHICLE OFF AND RESTART AGAIN. VEHICLES AFFECTED ARE 1999 CHEVROLET ASTRO VAN AND 2002 PONTIAC BONNEVILLE. *TR
DT: THE CONTACT STATED THERE WAS SOMETHING WRONG WITH THE STABILITY SYSTEM. THE STABILITY SYSTEM LIGHT ILLUMINATED PERIODICALLY, STATING STABILITY SYSTEM ACTIVE. WHEN THE LIGHT ILLUMINATED THE VEHICLE VIBRATED AND DECELERATED TEMPORARILY. ALSO, IF THE LIGHT ILLUMINATED WHEN APPLYING THE BRAKES THE ABS WILL ACTIVATE. A LOCAL MECHANIC PERFORMED A DIAGNOSTIC TEST , AND SAID IT WAS THE STABILITY SYSTEM SENSOR IN THE STEERING COLUMN. TO REPAIR THE VEHICLE THEY WILL HAVE TO REPLACE THIS SENSOR. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
WINDOW ON 2002 PONTIAC BONNEVILLE FALL DOWN , WHEN PROBLEM WAS LOCATED THE WINDOW REGULATOR GUIDE WIRE WAS TWISTED. REGULATOR WAS REPLACED AND THE WIRE TWISTED ON IT ALSO. CAR SEAMS TO HAVE ELECTRICAL PROBLEMS, SEAT WARMERS WILL NOT TURN ON WHEN TURNED ON. WINDOWS ALSO WILL NOT LET DOWN AT TIMES. *JB
VEHICLE IS EQUIPPED WITH FACTORY HEATED CLOTH SEATS. FOR THE FIRST TWO YEARS ALL WAS WELL THEN THE DRIVERS SEAT STOPPED HEATING. DEALER REPLACED ELEMENTS. SINCE THEN, REPEATED ELEMENTS AND FABRIC HAVE BEEN CHANGED. ELEMENT IMPRESSION HAS BEEN IN THE FABRIC EVER SINCE. SEAT RUNS EXTREMELY HOT AND HAS BEEN SERVICED SEVERAL TIMES SINCE NEW. GM/PONTIAC DEEMED THIS NORMAL OPERATION AND SENT THE CUSTOMER HOME. THIS VEHICLE HAS BEEN SERVICED AT LEAST THREE OR FOUR TIMES FOR THIS SAME PROBLEM AND GM HAS NO ANSWERS. OBVIOUSLY THERE IS A TEMPERATURE ISSUE IF YOU CAN SEE THE HEAT ELEMENT IMPRESSION IN THE CLOTH UPHOLSTERY. AT THIS POINT WE DON'T FEEL COMFORTABLE USING THIS OPTION DUE TO EXCESSIVE HIGH TEMPERATURE. CONCERNED THAT THERE MAY BE A FIRE ISSUE IF WE CONTINUE TO USE IT. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
2002 BONNEVILLE: ALL 4 DOORS/WINDOWS HAVE BEEN RE-SEALED MULTIPLE TIMES BECAUSE RAIN WATER FLOWS DOWN THE OUTSIDE OF THE WINDOWS, THEN FLOWS INSIDE THE DOOR, AND THEN FLOWS INTO THE CAR AT THE BOTTOM OF THE CAR DOOR, CAUSING SOAKED CARPETING (PUDDLES) AND MOLD. SUN-ROOF MECHANICAL LINKAGE HAS CRACKED AND BROKEN OFF IN PLACES. I BET I USED THE SUN-ROOF ONLY 10 TIMES BEFORE THIS HAPPENED. SUNROOF NOW CLOSES CROOKED. DEALER COST ESTIMATE TO FIX = $1200. ALL 4 POWER WINDOW UNITS HAVE BEEN REPLACED AND NOW DOORS RATTLE; RIGHT PASSENGER DOOR TRIM FALLS OFF ROUTINELY. WIPER FLUID MOTOR WOULD NOT SHUT OFF. CRUNCHING SOUND WHEN I TURN THE STEERING WHEEL. ALL OF THESE ISSUES STARTED OCCURRING SHORTLY AFTER WARRANTY EXPIRED. *TR
TL*THE CONTACT OWNS A 2002 PONTIAC BONNEVILLE. THE CONTACT STATED THAT THE DEALER HAS REPLACED THE FUSES FOR THE TRUNK AND INNER DOME LIGHTS FIVE TIMES, AND THREE TIMES BY THE OWNER. THE FUSES FOR THE TAIL LIGHTS WERE REPLACED TWICE. THE TRUNK AJAR INDICATOR LIGHT ILLUMINATED WHEN THE TRUNK WAS CLOSED. THE DEALER STATED THAT THERE WAS A SHORT IN THE ELECTRIC SYSTEM, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 78,000, AND FAILURE MILEAGE WAS 76,560. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .