2002 Pontiac Grand Prix Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Pontiac Grand Prix, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine14737.6%
- Electrical5213.3%
- Brakes338.4%
- Fuel system246.1%
- Visibility205.1%
- Exterior lighting205.1%
- Suspension123.1%
- Steering123.1%
- Airbags112.8%
- Transmission112.8%
- Body & structure102.6%
- Driver assistance82.0%
- Interior & seats82.0%
- Powertrain (other)71.8%
- Other / unspecified71.8%
- Seat belts61.5%
- Tires & wheels30.8%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 2002 Pontiac Grand Prix. The contact received notification of NHTSA Campaign Number: 15V701000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be serviced because it was an older vehicle, and the dealer informed the contact that the recall part had been discontinued. The contact was referred to the manufacturer for assistance. The vehicle was then taken to Christian Brothers Automotive, where it was serviced, and the contact was informed that engine oil was leaking onto the exhaust manifold. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,500.
I had just drove about 30 miles home and when I arrived my engine was was smoking a little more than was usual because of oil burn off. So I popped the hood and a fire started in the back of the engine where I was having problems previously with the power steering pump. Obviously when I opened the hood it helped the fire and it grew. Took 30 minutes to put out. Car is now out of commission and I don't know what to do.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The night of the incident I was driving to my brother's house when I pulled over lifted the hood it burst into flames
II HAD A NO ENGINE CRANK-NO DASHBOARD LIGHTS, INTERMINTENT START. CWAS PARKED NAD NOT MOVING. THE PROBLEM I CAUSED BY THE THE IGNITION SWITCH AND PASS KEY SYSTEM. GM HAD THIS PROBLEM IN 2004 ON THE COLBOLT. 6DEATHS DUE TO LOSS OF ENGINEPOWER, STEERING AND POWER BRAKES. I WILL NOT DRIVE THIS CAR,TILL IGET IT REPAIRED. I AM THE ORIGIONAL OWNER WITH 40000 MILES USE.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
AFTER INSTALLING A AFTERMARKET INDIGLO REVERSE GAUGE OVERLAY ABS LIGHT APPEARED ON INSTRUMENT CLUSTER AND NEVER WENT OFF. CAR WAS STATIONARY. CHECKED FUSES, TRIED TO RESET BY TURNING IGNITION TO THE ON POSITION AND PUMPING THE BRAKES THREE TIMES WORKED ONCE THEN CAME BACK ON. THEN TRY DISCONNECTING THE BATTERY FOR 20 MINUTES BUT IT DID NOT WORK. O'REILLY'S AUTO DID HE SCAN COACH WITH POINTING TOWARDS THE ASB SENSOR BRAKES FEEL GOOD AND NORMALLY. I INCLUDED TWO IMAGES ONE WITH THE OLD OVERLAY ON THE INSTRUMENT CLUSTER THE OTHER PICTURE IS WHEN I TOOK THE OLD ONE OFF TO PUT THE NEW ONE ON WHICH IS WHEN THE LIGHT CAME ON
ON THE AFTERNOON OF AUGUST 24TH. WHEN PARKING IN MY DRIVEWAY I SUDDENLY NOTICED MY BRAKE PEDAL BECOME MUSHY AND DROP ALL THE WAY TO THE FLOOR. WHEN I EXITED THE CAR, I NOTICED PUDDLES OF BRAKE FLUID ON THE PAVEMENT. I IMMEDIATELY BROUGHT THE CAR TO AN AUTO SHOP FOR REPAIR. HE SAID I HAD A CORRODED BRAKE LINE THAT BURST AND CAUSED THE LEAK OF BRAKE FLUID AND THE BRAKES TO FAIL. I WAS CHARGED $140.00 FOR THIS REPAIR. I DROVE THE CAR FOR 1 DAY AND THEN PROCEEDED TO VACATION FOR A WEEK. UPON MY RETURN I USED THE CAR AGAIN FOR ANOTHER DAY WITHOUT ANY ISSUES. ON THE MORNING OF SEPTEMBER 3RD I PROCEEDED TO GO SHOPPING WITH THE CAR. AFTER COMPLETING MY SHOPPING ON THE WAY HOME I NOTICED THE BRAKE PEDAL BECOMING MUSHY AGAIN. AS THE DRIVE HOME PROGRESSED I NOTICED THE BRAKE PEDAL GOING ALL THE WAY DOWN LIKE IT DID THE PREVIOUS WEEK. I PROCEEDED TO BRING THE CAR TO THE MECHANIC AGAIN. HE NOTICED ANOTHER 3 BRAKE LINES WERE BUSTED. HE REPAIRED THEM AT A COST OF 284.00. IT IS FRIGHTENING TO THINK THAT THIS COULD HAPPEN TO A VEHICLE THAT HAS LESS THAN 28,000 MILES.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
On May 27th 2023 just three days ago I went to start my car but it would not start, I tried two times then I smelled gas so I let it sit over night then the next day my friend went out to start it for me and it made a loud bang and the intake manifold exploded causing a fire and debris went everywhere, my is lucky he got away from the when he did or he would have been injured maybe even killed from the flames. I did not take any photos or report to anyone, a neighbor heard the load bang and came out to see if anyone was ok. There were no warning signals that appeared to my knowledge. There were 200,000 miles on the vehicle at time of the incident.
The night of the incident I was driving to my brother's house when I pulled over lifted the hood it burst into flames
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
AFTER A RAIN STORM WIPERS DID NOT GO TO THE ORIGINAL POSITION WHEN WIPERS WERE IN "OFF" POSITION, THEY STAYED IN AN UPRIGHT POSITION. I HAD A REPLACEMENT WIPER MOTOR INSTALLED AND WHEN USING THE DELAY SPEED IT STOPS IN THE UPRIGHT POSITION FOR A MINUTE AND REPEATS THAT DURING THE WIPING CYCLE. ANOTHER 2 MOTORS WERE INSTALLED WITH THE SAME PROBLEMS. TILL THIS DAY I STILL HAVING THIS PROBLEM. I NOTICE THAT THERE WAS A RECALL ON LATER MODELS WITH WIPER MOTORS. ALSO, DURING RAIN DAYS, WATER GETS INTO BOTH OF THE REAR BRAKE LENS, IF IT'S A HEAVY RAIN THE LENS FILL UP WITH WATER AND SHORT OUT THE BULBS IN BOTH LENS. I HAVE SEEN THIS IN MANY OF THE 2002 GRAND PRIX CARS. HOPEFULLY, BOTH OF THESE PROBLEMS COULD BE TAKEN CARE OF UNDER A RECALL.
DRIVING ON HIGHWAY, BACK DRIVER'S SIDE WINDOW COMES CRASHING DOWN INTO CAR DOOR, FOR NO REASON. THEN BACK PASSENGER WINDOW STOPS WORKING COMPLETELY, A FEW WEEKS LATER. DRIVER'S SIDE WINDOW STARTS SLIDING DOWN AS CAR IS IN MOTION AFTER TURNING CORNER, I GRABBED WINDOW TRYING TO HOLD ONTO IT, SO IT WOULDN'T DROP ALL THE WAY DOWN INTO THE DOOR, RUSHING HOME SO MY HUSBAND COULD TAPE UP THE WINDOW TILL WE COULD GET IT FIXED. NOW THE FRONT ELECTRONIC PASSENGER WINDOW WILL NOT MOVE UP OR DOWN. THIS HAS HAPPENED WITHIN A FEW MONTHS OF EACH OTHER FOR " NO EXPLAINABLE REASON". MY HUSBAND AND I ARE IN OUR 50'S, WITH NO CHILDREN OR PASSENGER'S IN THE CAR, AND HAVE NEVER HAD THIS HAPPEN TO ANY CAR WE'VE OWNED IN THE PAST. HELP, WE KNOW THIS IS VERY DANGEROUS AND NOT NORMAL! *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE MULTI FUNCTION SWITCH HAS MALFUNCTIONED THIS IS A COMMON OCCURRENCE ON THESE CARS. THE MALFUNCTION OF THIS SWITCH HAS MEANT THAT THE BRAKE LIGHTS DO NOT WORK CAUSING SOMEONE TO RUN INTO THE BACK OF MY CAR AS I WAS SLOWING IN TRAFFIC. THE SHIFT LEVER LOCK WILL NOT ENGAGE LEAVING THE KEYS UNABLE TO BE REMOVED AND THE SHIFTER CAN BE MOVED OUT OF PARK WITHOUT THE BRAKE PEDAL BEING PRESSED. THE IGNITION SWITCH AND HARNESS MALFUNCTION CAUSING THE FAN TO NOT WORK IN ANYTHING BUT 5. LOOK AT THE MESSAGE BOARDS ALL THREE A COMMON OCCURRENCE AND WORSE GM KNOWS OF THESE PROBLEMS AND HAVE REFUSED TO ADDRESS THEM. *TR
CAN NOT START UP AGAIN AFTER SHUT DOWN HAVE TO WAIT TILL CARS COOLS DOWN. *TR
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE THE VEHICLE WAS BEING INSPECTED BY AN INDEPENDENT MECHANIC, THE TIRES WERE UNABLE TO BE ROTATED DUE TO A SEVERELY CORRODED SUBFRAME. IN ADDITION, THE REAR SWAY BAR LINK FRACTURED AND THE BRAKE PEDAL WAS HESITANT WHEN DEPRESSED. THE INDEPENDENT MECHANIC REPLACED THE REAR SWAY BAR LINK AND BRAKE LINES HOWEVER, THE SUB FRAME WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
BOUGHT A USED 2002 PONTIAC GRAND PRIX GT ABOUT TWO MONTHS AGO AND SAFETY INSPECTION SHEET SAID CAR WAS UP TO PAR. NOT SO, JUST AFTER BUYING THE CAR THE SWAY BAR LINK WAS FOUND TO BE ALMOST BROKEN AND THE BRAKES FAILED JUST AFTER 5000 MILES. PARTS WERE REPLACED FOR BOTH AND THE OLD PARTS TO THE BRAKES ARE AVAILABLE TO VIEW. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
BOUGHT THE CAR IN APRIL OF 2017. HAD TO REPLACE RACK AND PINION. A FEW MONTHS DOWN THE ROAD WAS DRIVING CAR AND STEERING WHEEL BECAME LOOSE AND IT TURNED HALFWAY TO THE LEFT TO KEEP CAR STRAIGHT. RACK AND PINION BUSTED. REPLACED RACK AND PINION AGAIN PLUS STRUTS AND THE CAR WILL MAKE POPPING SOUNDS WHEN TURNING STEEERING WHEEL. THE FRONT END OF MY CAR HAS BEEN PRETTY MUCH REPLACED TWICE. SCARY TO DRIVE.
IN 04 I HAD MY RACK N PINION REPLACED CAUSE LEFT SIDE BROKE MATAGA OF STOCKTON DID IT THEY ALSO REPLACED POWER STEERING PUMP EVER SINCE THEN I'VE HAD PROBLEMS WITH THE STEERING AND NOW IT'S WORSE I'VE REPLACED THE POWER STEERING PUMP BUT IT STILL STEERS HARD ALSO THE STEERING DOESN'T FEEL RIGHT VERY SENSITIVE AT TIMES LIKES TO WANDER AND I HAVE TO USE THE BUTTON UNDERNEATH THE STEERING COLUMN TO RELEASE MY KEY I REPLACED THE INTERMEDIATE STEERING SHAFT STILL DOESN'T FEEL SAFE I SAW IN 09 YOU HAD A RECALL ON STEERING KNUCKLES I NEVER RECEIVED IT CAN I GET A RECALL ON THAT TO GET REPLACED THANK YOU
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
I was driving a red 2002 Pontiac. While sitting at a stop sign and the driver of a 2012 Ford Fiesta was going 55-60 MPH and ran in the back of my vehicle.
AIR BAGS DID NOT DEPLOY WITH FRONT END DAMAGE
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING 40 MPH, THE VEHICLE SLOWED DOWN AND WOULD NOT GO ABOVE 40 MPH. A MECHANIC INSPECTED THE VEHICLE AND IT WOULD NOT SHIFT. THE TORQUE CONVERTER WAS DIAGNOSED AS THE CAUSE OF THE FAILURE AND WAS REPAIRED AT THE COST OF $2,217.97. THE CONTACT FILED A COMPLAINT WITH PONTIAC (CASE NUMBER 71-655316876). THE CURRENT MILEAGE WAS 85,300 AND FAILURE MILEAGE WAS 84,556. UPDATED 02-18-09 UPDATED 02/18/09. *JB
AFTER THE PURCHASE OF MY GRAND PRIX FROM MAC HAIK IN TEMPLE TEXAS THE TRANSMISSION STARTED TO HAVE SOME PROBLEMS. THE CAR WAS RETURNED TO MAC HAIK WHERE THE TRANSMISSION WAS REPAIRED OR REPLACED. AFTER ONLY 3 YEARS AND HAVING ONLY LESS THAN 1,000.00 LEFT TO PAY THE TRANSMISSION IS GOING OUT AGAIN! NO ACCIDENT OCCURRED I JUST HAVE HAD ALOT OF PROBLEMS WITH THE VEHICLE AND AM FRUSTRATED WITH THE TRANSMISSION PROBLEM FOR THE 2ND TIME. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
ON SUNDAY NOVEMBER 20TH 2016 MY 17 YEAR OLD SON PULLED UP TO A GAS STATION IN GRAND ISLAND NE. HE WENT INSIDE TO PRE PAY FOR HIS GAS AND A MAN CAME INSIDE SAYING THERE WAS A CAR IN FIRE. MY SONS 17 YEAR OLD GIRLFRIEND WAS INSIDE VEHICLE SLEEPING AND IT HAD IGNITED UNDER FLAMES IN THE HOOD. HE HAD DRIVEN FROM LINCOLN,NE TO AURORA,NE STAYED FOR AN HOUR PLUS THEN DROVE 20 MILES TO TRUCK STOP. CAR HAD A FIRE UNDER THE HOOD AND BLEW FRONT TIRES AND IS A TOTAL LOSS. IT WAS SITTING NEXT TO A GAS PUMP WITH NO POWER.HAD A OCCUPANT IN VEHICLE SLEEPING. THE FRONT END IS GONE ALONG WITH PASSENGER SIDE OF VEHICLE. WAS WAITING FOR RECALL PARTS AT LOCAL DEALER HAD APPT FOR NEXT DAY TO FIX ISSUE!!! CONTACT FOR PHOTOS
RAIN/CAR WASH WATER POURING INTO BLOWER MOTOR DOWN THROUGH PASSENGER FLOORBOARD. IT IS CAUSING NOT ONLY WATER DAMAGE, BUT ELECTRICAL ISSUES AS WELL. HAVE HAD TO REPLACE BLOWER MOTOR RESISTOR AND THE MOTOR ITSELF. HAVE ONLY HAD THIS MOTOR LESS THAN A YEAR AND IT IS ALREADY STARTING TO MAKE NOISE. HAVE ATTEMPTED SEVERAL FIXES INCLUDING A NEW RUBBER SEAL DIVERTER AND MOST RECENTLY, A NEW PLASTIC DIVERTER WHICH IS FITTED UNDER THE COWLING TO NO AVAIL. PLEASE HELP. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
MY ENTIRE ELECTRICAL SYSTEM IS FAULTY. WHEN I TURN ON MY HEATER THE LIGHTS DO NOT WORK. MY DASH LIGHTS DO NOT WORK ALL THE TIME. MY RPM'S GO CRAZY MY DIGITAL SYSTEM DOES NOT COME ON. THIS IS WHETHER THE CASE IS STATIONARY OR MOVING
THE MULTI FUNCTION SWITCH HAS MALFUNCTIONED THIS IS A COMMON OCCURRENCE ON THESE CARS. THE MALFUNCTION OF THIS SWITCH HAS MEANT THAT THE BRAKE LIGHTS DO NOT WORK CAUSING SOMEONE TO RUN INTO THE BACK OF MY CAR AS I WAS SLOWING IN TRAFFIC. THE SHIFT LEVER LOCK WILL NOT ENGAGE LEAVING THE KEYS UNABLE TO BE REMOVED AND THE SHIFTER CAN BE MOVED OUT OF PARK WITHOUT THE BRAKE PEDAL BEING PRESSED. THE IGNITION SWITCH AND HARNESS MALFUNCTION CAUSING THE FAN TO NOT WORK IN ANYTHING BUT 5. LOOK AT THE MESSAGE BOARDS ALL THREE A COMMON OCCURRENCE AND WORSE GM KNOWS OF THESE PROBLEMS AND HAVE REFUSED TO ADDRESS THEM. *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
BOUGHT THE CAR AND 2 DAYS LATER THE GEAR SHIFT WOULD LOCK INTO PARK AND ACTUALLY BE IN REVERSE. THE FIRST TIME THIS HAPPENED I WAS OUT OF MY CAR AND THE SHIFTER ENGAGED REVERSE AND DROVE AWAY WITH MY CHILD IN IT! IT WAS A COMPLETE SURPRISE THE FIRST TIME AND THEN A MAJOR HEADACHE PUSHING STICKS INTO SPECIAL RELEASE HOLES TO GET THE VEHICLE SHIFTER TO MOVE AND GET THE KEY OUT OF THE IGNITION. I HAD TO HAVE THE DEALER REPLACE THE CABLE WITH A GM PART WHICH MEANS GIVEN THE NATURE OF THE FAILURE THE PART WILL FAIL AGAIN DUE TO DESIGN. UNFORTUNATELY, THE OLD PART IS NOT AVAILABLE. BUT IF THERE'S A RECALL I'M SURE THERE WILL BE PLENTY OF PONTIAC GRAND PRIX'S THAT WILL COME FORWARD. *TR
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT ATTEMPTED TO CLOSE THE DRIVER'S SIDE DOOR, BUT IT WOULD NOT CLOSE. THE DEALER STATED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE SAME PART WAS PREVIOUSLY REPLACED. THE CURRENT MILEAGE WAS 92,000 AND FAILURE MILEAGE WAS 75,000.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
MY VEHICLE IS EXPERIENCING TSB: 06-07-30-023D 4T65E: TRANSMISSION 1-2 SHIFT SHUDDER AT LIGHT TO MODERATE ACCELERATION. I CALLED PONTIAC RECALL CENTER GAVE MY VIN AND WAS TOLD IT WAS NOT COVERED. EVENTHOUGH I GOT THIS RECALL AFTER TAKING MY CAR TO A NJ INSPECTION CENTER. *TR
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. THE CONTACT NOTICED THAT THE STEERING COLUMN WOULD NOT LOCK PROPERLY AND THE FLOOR SHIFTER WOULD NOT REMAIN LOCKED IN ITS PROPER GEAR. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT HE WOULD HAVE TO REPLACE THE NEUTRAL SAFETY SWITCH AT THE COST OF OVER $400. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 118,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
ON SUNDAY NOVEMBER 20TH 2016 MY 17 YEAR OLD SON PULLED UP TO A GAS STATION IN GRAND ISLAND NE. HE WENT INSIDE TO PRE PAY FOR HIS GAS AND A MAN CAME INSIDE SAYING THERE WAS A CAR IN FIRE. MY SONS 17 YEAR OLD GIRLFRIEND WAS INSIDE VEHICLE SLEEPING AND IT HAD IGNITED UNDER FLAMES IN THE HOOD. HE HAD DRIVEN FROM LINCOLN,NE TO AURORA,NE STAYED FOR AN HOUR PLUS THEN DROVE 20 MILES TO TRUCK STOP. CAR HAD A FIRE UNDER THE HOOD AND BLEW FRONT TIRES AND IS A TOTAL LOSS. IT WAS SITTING NEXT TO A GAS PUMP WITH NO POWER.HAD A OCCUPANT IN VEHICLE SLEEPING. THE FRONT END IS GONE ALONG WITH PASSENGER SIDE OF VEHICLE. WAS WAITING FOR RECALL PARTS AT LOCAL DEALER HAD APPT FOR NEXT DAY TO FIX ISSUE!!! CONTACT FOR PHOTOS
THE KEY WILL NOT COME OUT OF THE IGNITION. IT MUST BE LEFT IN. THE STEERING WHEEL DOES NOT LOCK IN POSITION. DANGEROUS TO LEAVE KEY IN IGNITION. MORE LIKELY TO ACCIDENTALLY LOCK CHILDREN INSIDE WITH KEY WHEN IT WON'T COME OUT BY ACCIDENT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
WE WERE TRAVELING WEST BOUND ON 28TH STREET WHICH HAS TWO LANES EACH DIRECTION PLUS A TURNING LANE. WE WERE IN THE RIGHT LANE AND THE LEFT LANE TRAFFIC HAD COME TO A STOP. AS WE CAME UP TO THE STOPPED CAR A PICKUP TRUCK WAS TURNED LEFT INTO OUR LANE TRYING TO CROSS BOTH LANES. HE CAME ACROSS PRETTY FAST AND WE HIT THE FRONT LEFT BUMPER PRETTY MUCH DEAD CENTER. I STEPPED ON THE BRAKES AS HARD AS I COULD HE WAS JUST TO CLOSE TO AVOID HIM. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID NOT LOCK UP RIGHT AWAY THEY EXTENDED TO FAR OUT BEFORE THEY LOCKED. MY FACE HIT THE STEERING WHEEL AND BENT UP MY GLASSES AND MY STOMACH AND FROM MY MIDDLE BACK TO THE MIDDLE OF MY HIP WHERE THE BUCKLE IS. I'VE BEEN HAVING A HEADACHE, BLURRY VISION AND MISERABLE EYE PAIN AND PAIN DOWN MY NECK AND TINGLING FINGERS. ER DOC SAID SPRAINED NECK AND BACK. MY WIFE HAS HUGE BRUISES ACROSS HER BODY. SHE IS SUFFERING FROM NECK PAIN,HEAD PAIN,HEADACHES,LEG PAIN, PELVIC PAIN AND IS NAUSEOUS AND HAS BEEN VOMITING. THE IMPACT WAS HARD ENOUGH TO PUSH THE TRUCK ABOUT 15 FEET SIDEWAYS. IT RIPPED HOOK FROM THE HOOD AND BENT THE HOOD UP.THE PASSENGER SIDE FENDER GOT PUSHED BACK INTO DOOR SO HARD TO OPEN AND FENDER WAS CAVED IN WHEN DOOR WAS PRIED OPEN. THE BATTERY BOX WAS BENT. WIPERS WERE BENT, WINDSHIELD GOT BROKE. THE BUMPER AND GRILLED WAS PUSHED BACK AND AIR VENTS RIPPED FREE. HEADLIGHTS WERE BROKEN. INSURANCE COMPANY TOTALED THE CAR. I ASKED THE GUY AT THE LOT WHY THE BAGS DIDN'T GO OFF AND HE SAID HE WAS SURPRISED BECAUSE IT WAS OBVIOUS TO HIM THAT THERE WAS MORE THAN ONE SENSOR HAD BEEN HIT. OF COURSE WAITING THE WEEK LIKE THE ER DOC SAID TO WAIT TO SEE OUR OWN DOCS AND BEING A HOLIDAY WEEKEND JUST DELAY THINGS. MY LAPTOP SCREEN GOT BROKE AND SO MUCH IS GOING TO COME OUT OF MY OWN POCKET. THEY THAN TELL ME I HAVE TO PAY SALES TAX ON THE MONEY I'M GETTING FOR THE CAR. *TR UPDATED 1/28/2015 *JS
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND PRIX. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS INVOLVED IN A VEHICLE CRASH. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS FAILED TO PROVIDE RESTRAINT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 168,000. UPDATED 11/12/14*LJ THE CONSUMER STATED THE CRASH WAS A HEAD ON COLLISION. THE DRIVER AND PASSENGER RECEIVED HEAD INJURIES, HEADACHES, LOW BACK AND LEG PAIN. THE CONSUMER HAD A HERNIATED DISC. UPDATED 4/30/2015 *JS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
GOOD YEAR TIRES P225/60R16.. VIVA 2 (WAL MART PURCHASE) DOT MDXO H6HR 4707 TIRES WEAR ON INSIDE OF ALL AROUND ALL 4 TIRES.. TIRES ARE UNABLE TO BE BALANCED DUE TO TREAD WEAR VERY UNEVEN..HAVE HAD IT TO SEVERAL MECHANICS ALL SAY SAME THING TIRES ARE DEFECT..THE ONLY SOLUTION PURCHASE NEW ONES..VERY UNSAFE FOR DRIVING AND MAY CAUSE ACCIDENT..CAR IS VERY SHAKING UNABLE TO FIX..HAS NOTHING TO DO WITH ALIGNMENT OF CAR..IT IS PERFECT..IF CAR TO BE DRIVEN MAY BLOW A TIRE CAUSING AN ACCIDENT OR DEATH.. *JS
THE CONSUMER WAS DRIVING AND FELT A PULLING AND WITH OUT STEERING, HEARD A FLAPPING NOISE. THE CONSUMER NOTICED THE LEFT REAR TIRE WITH NO SIDES COMING APART/NOT COMPLETELY FLAT. THE CONSUMER FEELS THAT THIS TIRE IS DEFECTIVE AND COULD HAVE CAUSED A DEADLY ACCIDENT. THE TIRE WAS SENT TO GOODYEAR, WHERE THEY SAID THE PROBLEM IS DUE TO ROAD DAMAGE, BUT THE CONSUMER'S HUSBAND DOESN'T RECALL HITTING ANYTHING. (CAUSED A 1-2 INCH SLIT IN THE TREAD) TIRE SIZE#P2256R16 *SCC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .