RoadVitals

1997 Pontiac Montana Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest May 7, 2010
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
11
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Pontiac Montana, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine833.3%
  • Exterior lighting312.5%
  • Seat belts28.3%
  • Suspension28.3%
  • Visibility28.3%
  • Body & structure28.3%
  • Other / unspecified14.2%
  • Electrical14.2%
  • Airbags14.2%
  • Powertrain (other)14.2%
  • Tires & wheels14.2%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

8
reports

From owner reports, verbatim

ANTIFREEZE LEAK; LEAD TO REPLACEMENT OF LOWER INTAKE MANIFOLD GASKET (VERY COSTLY) ABOUT 4 YEARS AGO. NEEDS REPLACING AGAIN. DEALERSHIP WARNS OF EXCESSIVE ENGINE DAMAGE DUE TO ANTIFREEZE IN THE MOTOR OIL. *NM

NHTSA ID 10152769 · filed Mar 15, 2006

LENS COVER OVER THE HEADLIGHTS FELL OUT OF BOTH HEADLIGHTS ON SEPERATE OCCCASIONS. I HAD TO BUY THE WHOLE HEADLIGHT ASSEMBLY. I WAS DRIVING DOWN THE ROAD AND THEY JUST FELL OUT AND BROKE ON THE ROAD. WE CURRENTLY HAVE A PROBLEM WITH IT OVERHEATING HAVE REPLACE THERMOSTAT AND WATER PUMP STILL HAVING SAME PROBLEM. NOT FIXED YET. THE POWER SLIDING DOOR ALARMS THAT IT IS OPEN FOR NO APPARENT REASON. THE DOOR HAS NOT OPENED AND CLOSED BY THE POWER FOR SEVERAL MONTHS. IT HAS TO BE MANNAULLY OPENED. WE HAVE ALSO REPLACED THE BOTH AIR SHOCKS IN THE REAR OF THE VAN. CAN'T GET THE RADIATOR CAP FROM RADIATOR HAVEN'T BEEN ABLE TO REMOVE SINCE IT WAS BOUGHT.

NHTSA ID 10071083 · filed Jan 15, 2004
All 8 reports naming engine

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

3
reports

From owner reports, verbatim

THE HEADLIGHT ON DRIVERS SIDE FELL OUT WHILE DRIVING. THE PASSENGER SIDE HEADLIGHT FELL OUT AFTER THE TRUNK WAS CLOSED. *AK

NHTSA ID 10066908 · filed Apr 9, 2004

LENS COVER OVER THE HEADLIGHTS FELL OUT OF BOTH HEADLIGHTS ON SEPERATE OCCCASIONS. I HAD TO BUY THE WHOLE HEADLIGHT ASSEMBLY. I WAS DRIVING DOWN THE ROAD AND THEY JUST FELL OUT AND BROKE ON THE ROAD. WE CURRENTLY HAVE A PROBLEM WITH IT OVERHEATING HAVE REPLACE THERMOSTAT AND WATER PUMP STILL HAVING SAME PROBLEM. NOT FIXED YET. THE POWER SLIDING DOOR ALARMS THAT IT IS OPEN FOR NO APPARENT REASON. THE DOOR HAS NOT OPENED AND CLOSED BY THE POWER FOR SEVERAL MONTHS. IT HAS TO BE MANNAULLY OPENED. WE HAVE ALSO REPLACED THE BOTH AIR SHOCKS IN THE REAR OF THE VAN. CAN'T GET THE RADIATOR CAP FROM RADIATOR HAVEN'T BEEN ABLE TO REMOVE SINCE IT WAS BOUGHT.

NHTSA ID 10071083 · filed Jan 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

2
reports

From owner reports, verbatim

DT CONTACT STATES HIS PASSENGER SAFETY BELT IN HIS VEHICLE IS LOCKED, ORIGINALLY DESIGNED A CHILD SAFETY FEATURE. THE SEAT BELT BUCKLE IN THE MIDDLE ROW, CENTER AND RIGHT SIDE SEAT IS COMING APART. *NM

NHTSA ID 10120777 · filed May 12, 2005

DRIVING DOWN A TWO LANE FREEWAY, VEARING TO THE RIGHT AND I REARENDED A CAR. THE SEATBELTS DID NOT LOCK AND THE AIRBAGS DID NOT WORK..THE VEHICLE WAS INSPECTED AND EVERYTHING WAS SAID TO BE WORKING FINE..THE VAN IS FULLY LOADED AND ALL THE ELCTRONICS ARE WORKING PERFECTLY, AS FAR AS I KNEW.*AK

NHTSA ID 10110502 · filed Feb 14, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

2
reports

From owner reports, verbatim

INTERMITTENTLY VEHICLE HAD DIFFICULTY MAKING A LEFT TURN, OR WAS UNABLE TO MAKE A LEFT TURN WHILE IN MOTION . CONSUMER RECEIVED A RECALL NOTICE CONCERNING THIS PROBLEM BACK IN OCTOBER 23, 2003. BUT WAS NOT ABLE LOCATE THAT INFORMATION IN NHTSA DATA BASE. *AK

NHTSA ID 10079884 · filed Jun 25, 2004

LENS COVER OVER THE HEADLIGHTS FELL OUT OF BOTH HEADLIGHTS ON SEPERATE OCCCASIONS. I HAD TO BUY THE WHOLE HEADLIGHT ASSEMBLY. I WAS DRIVING DOWN THE ROAD AND THEY JUST FELL OUT AND BROKE ON THE ROAD. WE CURRENTLY HAVE A PROBLEM WITH IT OVERHEATING HAVE REPLACE THERMOSTAT AND WATER PUMP STILL HAVING SAME PROBLEM. NOT FIXED YET. THE POWER SLIDING DOOR ALARMS THAT IT IS OPEN FOR NO APPARENT REASON. THE DOOR HAS NOT OPENED AND CLOSED BY THE POWER FOR SEVERAL MONTHS. IT HAS TO BE MANNAULLY OPENED. WE HAVE ALSO REPLACED THE BOTH AIR SHOCKS IN THE REAR OF THE VAN. CAN'T GET THE RADIATOR CAP FROM RADIATOR HAVEN'T BEEN ABLE TO REMOVE SINCE IT WAS BOUGHT.

NHTSA ID 10071083 · filed Jan 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

2
reports

From owner reports, verbatim

LENS COVER OVER THE HEADLIGHTS FELL OUT OF BOTH HEADLIGHTS ON SEPERATE OCCCASIONS. I HAD TO BUY THE WHOLE HEADLIGHT ASSEMBLY. I WAS DRIVING DOWN THE ROAD AND THEY JUST FELL OUT AND BROKE ON THE ROAD. WE CURRENTLY HAVE A PROBLEM WITH IT OVERHEATING HAVE REPLACE THERMOSTAT AND WATER PUMP STILL HAVING SAME PROBLEM. NOT FIXED YET. THE POWER SLIDING DOOR ALARMS THAT IT IS OPEN FOR NO APPARENT REASON. THE DOOR HAS NOT OPENED AND CLOSED BY THE POWER FOR SEVERAL MONTHS. IT HAS TO BE MANNAULLY OPENED. WE HAVE ALSO REPLACED THE BOTH AIR SHOCKS IN THE REAR OF THE VAN. CAN'T GET THE RADIATOR CAP FROM RADIATOR HAVEN'T BEEN ABLE TO REMOVE SINCE IT WAS BOUGHT.

NHTSA ID 10071083 · filed Jan 15, 2004

CONSUMER STATES, THE DRIVER SIDE SLIDING DOOR HANDLE WHEN IS CLOSE MANUAL MAY CATCH YOUR FINGER AND HAVE A SERIOUS ACCIDENT. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

NHTSA ID 8021863 · filed Oct 29, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

2
reports

From owner reports, verbatim

I RECENTLY SAW THAT TOYOTA VOLUNTARILY RECALLED SOME OF THEIR VEHICLES DUE TO FAILURES OF THE CABLE THAT HOLDS THEIR SPARE TIRES IN PLACE. I HAD THIS EXACT SAME FAILURE OCCUR TO ME ON A 1997 PONTIAC MONTANA VAN. THE ACTUAL FAILURE OCCURRED ON 1/21/08. I WAS PARKED IN A PARKING LOT WHEN THE SPARE TIRE SUDDENLY SEPARATED FROM THE VEHICLE AND FELL ONTO THE GROUND. THE METAL CABLE ON THE SPARE TIRE WINCH HAD FAILED DUE TO CORROSION AND ALLOWED THE TIRE TO FALL. HAD THIS HAPPENED EVEN 20 MINUTES EARLIER, WHEN I WAS DRIVING ON THE EXPRESSWAY, THE TIRE WOULD HAVE BEEN BOUNCING AROUND ON THE HIGHWAY, IN MOVING TRAFFIC. I WAS CONCERNED THAT THIS WAS LIKELY A GENERIC GM PROBLEM AND THE CHANCE OF SOMEONE GETTING SERIOUSLY INJURED, OR WORSE, WAS VERY HIGH IF A SPARE TIRE WAS BOUNCING LOOSE ON THE HIGHWAY. ON 2/6/08, I PERSONALLY REPORTED THIS INFORMATION TO THE DEALER FROM WHICH I HAD PURCHASED THE VEHICLE NEW. I WAS TOLD THEY WOULD REPORT THE INFORMATION TO GENERAL MOTORS. ON 2/25/08, I EMAILED MY CONTACT AT THE DEALER TO SEE IF THEY HAD GOTTEN ANY RESPONSE FROM GM. I NEVER GOT A RESPONSE TO THAT EMAIL. ON 3/4/08, I CALLED PONTIAC CUSTOMER SERVICE AND REITERATED MY CONCERN WITH THE DEFICIENT GM DESIGN. I WAS ASSIGNED REFERENCE NUMBER 71-608132149. I SPOKE TO A COUPLE OF CUSTOMER SERVICE TYPES, THE LAST BEING A SUPERVISOR SUPPOSEDLY. HE INFORMED ME HE DID NOT INTEND TO TAKE THIS MATTER (MY CONCERN) ANY FURTHER IN THE GM ORGANIZATION, THAT HE WOULD PERSONALLY TAKE RESPONSIBILITY FOR ANY INJURIES RESULTING FROM FAILED SPARE TIRE WINCHES ON PONTIACS. THE FACT OF THE MATTER IS, GM HAS THE SAME PROBLEM AS TOYOTA. TOYOTA HAS RECALLED THEIR VEHICLES TO CORRECT THE PROBLEM. TO THE BEST OF MY KNOWLEDGE, GM HAS DONE NOTHING. I NEVER GOT A RECALL NOTICE. THIS ISSUE IS OUT THERE AND SOMEONE COULD VERY LIKELY BE SERIOUSLY INJURED OR WORSE IF GM DOES NOT ADDRESS IT. *TR

NHTSA ID 10329297 · filed May 7, 2010

A/C HEAT - AIR CONDITIONING / HEAT UNIT IN REAR OF VAN FAILED IN 2001. HAVE NOT ATTEMPTED TO HAVE IT REPAIRED TO DATE. A/C AND HEAT IS OK FRONT. BODY - PASSENGER AUTOMATIC SLIDING DOOR. RATTLED ALMOST FROM THE DAY WE BOUGHT THE CAR. IT ALSO AT TIMES WOULD NOT CLOSED (IN PARK). IT WOULD CLOSE AUTOMATICALLY UNTIL IT TOUCHED THE CAR BODY THEN WOULD RE-OPEN. THEY REPLACED THE POWER SLIDING DOOR UNLATCH ACTUATOR UNDER A RECALL. ENGINE - STARTING AT 48,000 MILES THE CHECK ENGINE LIGHT WOULD START TO BLINK WHEN DRIVING, IMMEDIATELY THE VAN WOULD START TO RUN VERY ROUGHLY AND HAVE POOR ACCELERATION. LIGHT WOULD THEN STOP BLINKING AND STAY "ON". THEN OVER A PERIOD OF ABOUT AN HOUR RUNNING TIME WOULD TURN OFF. THIS WOULD HAPPEN EVERY OTHER MONTH OR SO FOR A DAY. EVENTUALLY -WE WERE TOLD IT WAS THE FUEL INJECTORS (AT 56,000 MILES). WE REPLACED THOSE 2000 MILES AGO AND THE SAME PROBLEM JUST APPEARED AGAIN TODAY (JULY 31, 2003) AUGUST UPDATE: HAD COOLANT LOSS - IT WAS THE GASKET WHICH HAD TO BE REPLACED AT ABOUT $750.. MOST OF IT LABOR TO GET TO THE DARNED THING.

NHTSA ID 10070634 · filed Jan 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

THE MOST IMPORTANT PROBLEM THAT I HAVE HAD WITH THIS CAR IS THAT WHEN MAKING RIGHT HAND TURNS, GOING APPROX 5-10 MILES AN HOUR, THE CAR WILL SHUT ITSELF OFF COMPLETELY. IN ORDER TO RETURN DRIVING, THE CAR MUST BE PUT INTO PARK AND THEN RESTARTED. THIS HAS OCCURRED MANY TIMES. THE CAR HAS BEEN TAKEN TO SEVERAL DIFFERENT PROFESSIONALS AND NO ONE HAS AN EXPLANATION. THERE HAVE BEEN SEVERAL SMALLER PROBLEMS AS WELL, MANY OF WHICH I HAVE SEEN REPORTED IN THIS WEB PAGE. THUD IN GAS TANK, LEAKING COOLANT, DRIVER AUTO WINDOW MALFUNCTION, AS WELL AS THE POWER STEERING. I HAVE A TWO YEAR OLD LITTLE GIRL AND BOUGHT THIS CAR HEARING THAT IT WAS A SAFE VEHICLE, FORTUNEATELY FOR US WE HAVE NOT HAD ANY ACCIDENTS, HOWEVER, I WOULD NOT CALL THIS CAR SAFE AT ALL.*AK

NHTSA ID 10051512 · filed Jan 2, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

PONTIAC TRANSPORT MONTANA WAS PARKED IN A PARKING LOT FOR 1/2 HOUR OR SO AND BECAME INGULFED IN FLAMES. FIRE MARSHALL THINKS IT WAS FROM BATTERY/ ELECTRIC. DESTROYED OUR CAR AND 5 OTHERS. NO HUMANS HURT...THANK GOD IT WAS PARKED AND MY SON WAS NOT DRIVING IT.

NHTSA ID 10128679 · filed Jul 13, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

1
report

From owner reports, verbatim

DRIVING DOWN A TWO LANE FREEWAY, VEARING TO THE RIGHT AND I REARENDED A CAR. THE SEATBELTS DID NOT LOCK AND THE AIRBAGS DID NOT WORK..THE VEHICLE WAS INSPECTED AND EVERYTHING WAS SAID TO BE WORKING FINE..THE VAN IS FULLY LOADED AND ALL THE ELCTRONICS ARE WORKING PERFECTLY, AS FAR AS I KNEW.*AK

NHTSA ID 10110502 · filed Feb 14, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

LENS COVER OVER THE HEADLIGHTS FELL OUT OF BOTH HEADLIGHTS ON SEPERATE OCCCASIONS. I HAD TO BUY THE WHOLE HEADLIGHT ASSEMBLY. I WAS DRIVING DOWN THE ROAD AND THEY JUST FELL OUT AND BROKE ON THE ROAD. WE CURRENTLY HAVE A PROBLEM WITH IT OVERHEATING HAVE REPLACE THERMOSTAT AND WATER PUMP STILL HAVING SAME PROBLEM. NOT FIXED YET. THE POWER SLIDING DOOR ALARMS THAT IT IS OPEN FOR NO APPARENT REASON. THE DOOR HAS NOT OPENED AND CLOSED BY THE POWER FOR SEVERAL MONTHS. IT HAS TO BE MANNAULLY OPENED. WE HAVE ALSO REPLACED THE BOTH AIR SHOCKS IN THE REAR OF THE VAN. CAN'T GET THE RADIATOR CAP FROM RADIATOR HAVEN'T BEEN ABLE TO REMOVE SINCE IT WAS BOUGHT.

NHTSA ID 10071083 · filed Jan 15, 2004

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

I RECENTLY SAW THAT TOYOTA VOLUNTARILY RECALLED SOME OF THEIR VEHICLES DUE TO FAILURES OF THE CABLE THAT HOLDS THEIR SPARE TIRES IN PLACE. I HAD THIS EXACT SAME FAILURE OCCUR TO ME ON A 1997 PONTIAC MONTANA VAN. THE ACTUAL FAILURE OCCURRED ON 1/21/08. I WAS PARKED IN A PARKING LOT WHEN THE SPARE TIRE SUDDENLY SEPARATED FROM THE VEHICLE AND FELL ONTO THE GROUND. THE METAL CABLE ON THE SPARE TIRE WINCH HAD FAILED DUE TO CORROSION AND ALLOWED THE TIRE TO FALL. HAD THIS HAPPENED EVEN 20 MINUTES EARLIER, WHEN I WAS DRIVING ON THE EXPRESSWAY, THE TIRE WOULD HAVE BEEN BOUNCING AROUND ON THE HIGHWAY, IN MOVING TRAFFIC. I WAS CONCERNED THAT THIS WAS LIKELY A GENERIC GM PROBLEM AND THE CHANCE OF SOMEONE GETTING SERIOUSLY INJURED, OR WORSE, WAS VERY HIGH IF A SPARE TIRE WAS BOUNCING LOOSE ON THE HIGHWAY. ON 2/6/08, I PERSONALLY REPORTED THIS INFORMATION TO THE DEALER FROM WHICH I HAD PURCHASED THE VEHICLE NEW. I WAS TOLD THEY WOULD REPORT THE INFORMATION TO GENERAL MOTORS. ON 2/25/08, I EMAILED MY CONTACT AT THE DEALER TO SEE IF THEY HAD GOTTEN ANY RESPONSE FROM GM. I NEVER GOT A RESPONSE TO THAT EMAIL. ON 3/4/08, I CALLED PONTIAC CUSTOMER SERVICE AND REITERATED MY CONCERN WITH THE DEFICIENT GM DESIGN. I WAS ASSIGNED REFERENCE NUMBER 71-608132149. I SPOKE TO A COUPLE OF CUSTOMER SERVICE TYPES, THE LAST BEING A SUPERVISOR SUPPOSEDLY. HE INFORMED ME HE DID NOT INTEND TO TAKE THIS MATTER (MY CONCERN) ANY FURTHER IN THE GM ORGANIZATION, THAT HE WOULD PERSONALLY TAKE RESPONSIBILITY FOR ANY INJURIES RESULTING FROM FAILED SPARE TIRE WINCHES ON PONTIACS. THE FACT OF THE MATTER IS, GM HAS THE SAME PROBLEM AS TOYOTA. TOYOTA HAS RECALLED THEIR VEHICLES TO CORRECT THE PROBLEM. TO THE BEST OF MY KNOWLEDGE, GM HAS DONE NOTHING. I NEVER GOT A RECALL NOTICE. THIS ISSUE IS OUT THERE AND SOMEONE COULD VERY LIKELY BE SERIOUSLY INJURED OR WORSE IF GM DOES NOT ADDRESS IT. *TR

NHTSA ID 10329297 · filed May 7, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .