2004 Pontiac Vibe Visibility Problems

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE THE VEHICLE WAS IDLING WITH THE REAR DEFROSTER ACTIVATED, THE REAR HATCH WINDOW SHATTERED. THE VEHICLE WAS TAKEN TO LUPIENT BUICK/GMC (7100 WAYZATA BLVD, GOLDEN VALLEY, MN 55426) WHERE IT WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5481767211. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

NHTSA ID

11258569

Incident

Sep 10, 2019

Mileage

210,000 mi

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE THE FRONT DRIVER'S SIDE WINDOW WAS GOING DOWN, A CLUNKING SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (H&H BUICK, 3400 S. EXPRESSWAY ST., COUNCIL BLUFFS, IA, 844-879-6715) WHERE IT WAS DIAGNOSED THAT THE WINDOW REGULATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 95,500. *TT CONSUMER STATED THE PREVIOUS RECALL NOTICE WAS ACCOMPLISHED IN MAY OF 2017 BUT WINDOW PROBLEMS WERE PRESENT AFTER THAT WAS DONE. THE DEALER REPLACED THE WINDOW REGULATOR BUT IT DID NOT SOLVE THE PROBLEM. MY DRIVERS SIDE STILL CLUNKS WHEN WINDOW IS ROLLED DOWN AND IT SOUNDS LIKE WINDOW COULD BREAK AT SOME POINT, THIS SHOULD NOT HAPPEN AND IS DANDEROUS. REPLACING THE BELTS ON THE ORIGINAL RECALL WORKED FOR A TIME BUT IT CAME BACK. I WAS TOLD A NEW REGULATOR FOR THE WINDOW WOULD SOLVE THE PROBLEM. AFTER WINDOW REGULATOR WAS REPLACED THE CLUNKING SOUND STILL HAPPENS. UPDATED 10/18/18*JB

NHTSA ID

11118587

Incident

Jun 1, 2018

Mileage

95,500 mi

HOOD LATCH FAILED AT HIGHWAY SPEEDS ALLOWING THE HOOD TO OPEN AND BEND BACKWARDS, BREAKING WINDSHIELD, FULLY OBSTRUCTING DRIVER'S VIEW, AND DAMAGING THE ROOF OF THE VEHICLE AS WELL AS THE HOOD, HINGES, AND BODY PANELS

NHTSA ID

11080086

Incident

Mar 18, 2018

Mileage

103,000 mi

DRIVER SIDE WINDOW IS STICKING AND MAKE ERRATIC MOVEMENT GOING UP AND APPEARS TO NOT BE TRACKING CORRECTLY. THIS CAR HAS BEEN OWNED BY SAME FAMILY SINCE NEW IN 2004 AND THIS ISSUE HAS BEEN NOTICEABLE FOR SOME TIME NOW. PASSENGER SIDE IS SLOW IN COMING UP I FOUND GM RECALL #07273 CAME UP ONLINE UNDER VISIBILITY RECALL SERVICE BULLETIN 08V162000 DATED 04/10/08 AND WONDERED IF THIS WAS A CAUSE.

NHTSA ID

11021270

Incident

Sep 3, 2017

DRIVING HOME TWO NIGHTS AGO THROUGH THE CITY AND THE DRIVER'S SIDE WINDOW WOULDN'T ROLL UP AND ALMOST BROKE. IT IS LOOSE OF THE REGULATOR AND OUT OF THE TRACK. ONCE I GOT HOME, I HAD TO REMOVE SIDE PANEL TO GET IT BACK IN THE GUIDE IN ORDER TO CLOSE IT. STILL BROKEN. GM/PONTIAC SAYS IT IS NOT WITHIN THE ASSIGNED RECALL VINS. BUT IT IS THE EXACT SAME ISSUE!

NHTSA ID

10789913

Incident

Nov 9, 2015

Mileage

100,313 mi

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. WHILE CLOSING THE DRIVER SIDE WINDOW, THE WINDOW SHATTERED WITHOUT WARNING AND THE PIECES STRUCK THE CONTACT'S FACE. THE CONTACT STATED THAT PIECES OF GLASS STUCK TO HER FACE AND REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 188,000.

NHTSA ID

10783468

Incident

Oct 17, 2015

Mileage

188,000 mi

ON MAY 2, 2015 MY WIFE TOLD ME THE WINDOW GOT LOOSE AND SHATTERED WHILE TRYING TO RAISE IT WITH THE POWER WINDOW. I CALLED THE DEALER AND THERE IS A RECALL NUMBER 07273 ON THE REGULATOR BOLTS GETTING LOOSE AND THE GLASS SHATTERING. I CALLED THE DEALER AND TALKED TO [XXX] AT WINEGARDNER GM IN BRANDYWINE, MD AND THEY SAID THEY WOULD CHARGE ME FOR A DIAGNOSTIC IF THE FIX THE RECALL. I CALLED THE GM CORPORATE ENGAGEMENT CENTER AT GM WITH [XXX] AT 866-790-5700 EXT. [XXX] AND COMPLAINED AND HE ALSO SAID I WOULD HAVE TO PAY TO GET A DIAGNOSTIC FOR THEM TO FIX THE RECALL. I CALLED CUSTOMER CARE [XXX] CUSTOMER RELATIONS 866-418-9319 EXT. [XXX] AND SPOKE TO [XXX] AND SHE SAID A DIAGNOSTIC HAS TO BE DONE AND I WOULD BE CHARGED BY GM FOR THE DIAGNOSTIC. MY VIN IS [XXX]AND MY RECALL IS NOT BEING FIXED. THIS IS THE SECOND TIME THE WINDOW SHATTERED BECAUSE OF THIS RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10702730

Incident

Mar 2, 2015

Mileage

250,000 mi

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS), NHTSA CAMPAIGN NUMBER: 13V029000 (AIR BAGS), AND NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS WAITING FOR PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10654996

Incident

Oct 25, 2014

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW REGULATOR MECHANISM FAILED. IN ADDITION, THE DRIVER SIDE WINDOW MADE AN ABNORMAL NOISE, CONTAINED A DEEP, HORIZONTAL CRACK, AND WAS BECOMING OFF TRACK. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID

10622048

Incident

Aug 8, 2012

Mileage

100,000 mi

CAR WAS IN PARK WHEN I WAS IN THE PROCESS OF PUTTING DOWN THE DRIVER SIDE ELECTRIC WINDOW. WHEN IT WAS GOING DOWN IT MADE A LOUD NOISE AND THEN STOPPED GOING DOWN ANY FURTHER. AT THIS POINT IT WAS ABOUT 3/4 OF THE WAY DOWN AND THE WINDOW WAS NOW AT A SLANT. IT ALLOWED ME TO PUT IT BACK UP, BUT IN THE PROCESS OF THE WINDOW GOING UP IT SHATTERED. THE MAJORITY OF THE BROKEN WINDOW WAS ON ME AND THE FRONT SEAT OF THE CAR. LUCKILY THE CAR WAS IN PARK WHEN IT HAPPENED AND I ONLY HAS A FEW CUTS ON MY LEGS FROM THE BROKEN WINDOW. IN 2008 I HAD THE CAR IN FOR A RECALL TO REPLACE BOLTS TO BOTH OF THE FRONT WINDOW REGULATORS, MILEAGE AT THIS TIME WAS 47,000. THE GM DEALER I TOOK THE CAR INTO TO HAVE THE WINDOW REPLACED, INFORMED ME THAT I NEED TO HAVE THE REGULATOR AND RUN CHANNEL REPLACED. *TR

NHTSA ID

10621118

Incident

Jul 27, 2014

Mileage

93,216 mi

PURCHASED USED CAR FROM TOYOTA RICHMOND, WINDOW SHATTERED 2013 FIXED (TOYOTA HAD WARRANTY BUT HAD TO PAY FOR GLASS), WINDOW BROKE AGAIN TWO MONTHS AGO APPROX. CONTACTED GM THEY WON'T FIX REPAIRED ONCE. I AM REPAIRING FOR THE SECOND TIME. IT IS A SAFETY ISSUE BECAUSE GLASS SHATTERED IN MY FACE FIRST TIME IT HAPPENED. SO, IN TOTAL THIS REPAIRED PART IS GETTING READY TO BE REPAIRED FOR THE THIRD TIME OUT OF POCKET. THE ORIGINAL RECALL DIDN'T REPAIR THE PROBLEM. AND THIS IS GOING TO CONTINUE TO BE A SAFETY ISSUE. I THINK IT IS MORE THAN A REGULATOR PROBLEM I THINK THERE ARE PARTS THAT ARE NOT GETTING ALONG WITH EACH OTHER. BECAUSE IT SHOULD NOT BE SNAPPING EVERY FEW MONTHS. WORRIED SOMEONE IS GOING TO GET HURT. WILL NOT PURCHASE A VEHICLE FROM GM AGAIN. MY FIRST CAR I HAD FOR 17 YEARS. IT HAD MANUAL WINDOWS AND I WISH THIS CAR DID TOO. *TR

NHTSA ID

10592640

Incident

Mar 31, 2014

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 08V162000 (VISIBILITY). THE CONTACT MENTIONED THAT AFTER THE REPAIRS WERE COMPLETED, THE DOOR GLASS BECAME SEPARATED FROM THE WINDOW REGULATOR AND CAUSED THE WINDOW TO BECOME STUCK. THE TECHNICIAN ADVISED THE CONTACT THAT THE REGULATOR WAS FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT FELT THAT THE FAILURE WAS DUE TO THE RECALL NOT RECTIFYING THE INITIAL FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 200,000.

NHTSA ID

10592046

Incident

May 16, 2014

Mileage

200,000 mi

I HAD A RECALL ON MY 2004 PONTIAC VIBE ON JULY 1, 2008. HOWEVER IT NEVER CORRECTED THE PROBLEM. THE RECALL WAS TO REPLACE THE WINDOW REGULATOR BOLTS IN BOTH FRONT DOORS. I CONTINUED TO GET A POPPING, CLICKING SOUND WHEN THE WINDOW IS OPERATED. I THOUGHT THIS NOISE WAS DUE TO THE FACT THAT I HAD COLLEGE STICKERS ON BOTH WINDOWS. HOWEVER, WHEN I REMOVED THE STICKERS, I CONTINUE TO GET THE CLICKING, GRINDING NOISE. WHAT CAN BE DONE AT THIS POINT? *JS

NHTSA ID

10579693

Incident

Aug 1, 2012

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT THE DRIVERS SIDE POWER WINDOW WOULD MAKE A LOUD GRINDING SOUND WHEN SHE WAS ATTEMPTING TO CLOSE IT. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER: 08V162000 (VISIBILITY) WHICH SPECIFIED THAT THE REGULATOR BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000. THE CURRENT MILEAGE WAS 178,000. UPDATED 06/30/14 MA UPDATED 07/1/2014 *JS

NHTSA ID

10578007

Incident

Sep 18, 2007

Mileage

89,000 mi

ON APRIL 5, 2014, I ROLLED DOWN MY DRIVER SIDE POWER WINDOW AS I WAS DRIVING AT 15 MPH IN A RESIDENTIAL AREA. WHEN I WENT TO ROLL UP THE WINDOW I HEARD A GRINDING SOUND AND THE WINDOW SLIP AND TILTED TO THE RIGHT SIDE. THE UNSECURED POWER WINDOW REMAINS OPENED. I FEAR THE WINDOW WILL SHATTER AGAIN LIKE IT DID IN SEPTEMBER 2007. I TAPED THE WINDOW TO THE DRIVER SIDE DOOR FRAME FOR FEAR OF IT FALLING ON ME WHILE DRIVING. THIS IS AN URGENT AND SERIOUS MATTER THAT NEEDS TO BE HANDLED AND REPAIR IMMEDIATELY FREE OF CHARGE TO THE OWNER. THERE WAS A RECALL IN 2008 REGARDING THE REPLACEMENTS OF WINDOW REGULATORS BOLTS FOR 2004-2005 , PONTIAC VIBES. THERE SHOULD BE A SECOND RECALL AGAIN ON THE POWER WINDOW REGULATORS BOLTS. PLEASE, INFORM ME ASAP WHERE I MAY TAKE MY VEHICLE FOR REPAIR. *TR

NHTSA ID

10577827

Incident

Apr 5, 2014

Mileage

178,000 mi

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT AS THE FRONT DRIVER'S SIDE WINDOW WAS OPENED, IT EMITTED AN ABNORMAL NOISE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 08V162000 (VISIBILITY) SEVERAL YEARS AGO. THE VEHICLE WAS NOT RECENTLY REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 149,000. UPDATED 10/29/13*LJ THE CONSUMER STATED THIS VEHICLE SHOULD BE DISCARDED. IT WAS FOUNFD THAT THE MALFUNCTION WAS NOT RELATED TO THE WINDOW MECHANISM. *JS

NHTSA ID

10546216

Incident

Sep 27, 2013

Mileage

149,000 mi

2004 PONTIAC VIBE. CONSUMER STATES DEFECTIVE TRANSMISSION AND RIGHT FRONT PASSENGER POWER WINDOW. CONSUMER ALSO WRITES IN REGARDS TO SLOW SHIFT, CLUNK AND GEARS JAMMING WHEN SHIFTED IN REVERSE AND ACCELERATE *TGW A SERVICE TEAM MECHANIC INFORMED THE CONSUMER THE TRANSMISSION SHIFTED ELECTRONICALLY, AND HE NEEDED TO ACCELERATE GENTLY. IN ADDITION, THE MECHANIC STATED A DIAGNOSTIC SCAN DID NOT INDICATE ANY PROBLEMS. *JB

NHTSA ID

10466264

Incident

Jul 2, 2012

MY CAR WAS TAKEN FOR REPAIR FOR THE FRONT DRIVER,PASSANGER WINDOWS ACCORDING TO THE RECALL LETTER. AFTER THE REPAIRS WERE DONE THEY WILL NOT STAY ON TRACK NOW I TRIED TO TAKE THEM BACK TO HAVE THEM FIXED I WAS TOLD IT WILL COST $500 DOLLARS. ALSO ALL FOUR OF MY DOOR HANDLES BROKE OFF WHAT ARE THE ODDS OF THAT HAPPENING.I'M SURE THEIR IS A DEFECT WITH THE DOOR HANDELS. *TT

NHTSA ID

10432951

Incident

Jun 7, 2011

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT AS SHE CLOSED THE FRONT PASSENGER SIDE WINDOW, IT SHATTERED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. PRIOR TO THE FAILURE, THE CONTACT WOULD INTERMITTENTLY HEAR A POPPING NOISE COMING FROM THE WINDOW. THE FAILURE AND CURRENT MILEAGES WERE 87,000. UPDATED 8/29/11 *CN UPDATED 09/16/11

NHTSA ID

10406070

Incident

Jun 11, 2011

Mileage

87,000 mi

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL BANGING FROM THE FRONT DRIVER SIDE WINDOW. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 08V162000(VISIBILITY:GLASS, SIDE/REAR) AND THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE FAILURE RECURRED ONE YEAR AFTER THE REPAIR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10403869

Incident

Jan 1, 2011

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2004 PONTIAC VIBE. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 08V162000 (VISIBILITY:GLASS, SIDE/REAR). APPROXIMATELY TWO YEARS LATER WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT ATTEMPTED TO CLOSE THE FRONT PASSENGER SIDE WINDOW WHEN THE GLASS DROPPED DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER WINDOW REGULATOR WAS MISSING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 144,000. THE DEALER INFORMED THE CONSUMER THE PROBLEM WAS WITH THE REGULATOR AND MOTOR. THE CONSUMER BELIEVED THE BOLT FAILED AND THE REGULATOR BECAME DETACHED. THE CONSUMER BELIEVED THE RECALL THAT WAS PERFORMED TWO YEARS PRIOR WAS SHODDY OR THAT THE POWER WINDOWS WERE JUST DEFECTIVE AND PRONE TO SAFETY PROBLEMS. UPDATED 06/09/11

NHTSA ID

10402104

Incident

Apr 30, 2011

Mileage

144,000 mi

2004 VIBE HAD A RECALL FOR THE POPPING OF THE DRIVERS' SIDE WINDOW. TOOK IT 3 TIMES TO D & G PONTIAC IN PORT JERVIS. PROBLEM STILL HAPPENS. WINDOW GOT STUCK THEN WENT OFF TRACK. TOOK IT TO ROYAL PONTIAC IN SUSSEX, NJ AND THEY SAID IT WASN'T THE RECALL PROBLEM. IT'S STILL NOT FIXED. I HAVE TO PAY OVER $100 TO HAVE IT FIXED WHEN I FEEL IT STILL IS A DEFECT PROBLEM. APPARENTLY, LOOKING OVER THE COMPLAINTS, PEOPLE STILL HAVE THE PROBLEM WITH THE CAR AND THE SERVICE DEPARTMENTS FOR PONTIAC ARE SAYING THAT IT'S NOT A RECALL PROBLEM. THE SERVICE MANAGER AT ROYAL PONTIAC BASICALLY TOLD ME THAT OTHER PEOPLE COMPLAINED ABOUT THE SAME PROBLEM AND THEY WON'T DO ANYTHING ABOUT IT. *TR

NHTSA ID

10298028

Incident

Jan 2, 2010

Mileage

145,000 mi

MY PASSENGER WINDOW KEPT FALLING, ONCE THE WINDOW SHATTERED. THERE WAS A RECALL NOTICE TO REPLACE THE BOLTS. THIS WAS COMPLETED IN MAY 2009. TODAY, IT HAPPENED AGAIN. I ROLLED THE WINDOW DOWN AND WAS ROLLING IT BACK UP AND IT BECAME COMPLETELY DISLODGED, TO THE POINT THE ENTIRE WINDOW CAME OUT. I WAS ABLE TO GET IT BACK INTO THE DOOR. THEY ARE GOING TO CHARGE ME AGAIN FOR THE SAME PROBLEM THEY HAVE ALREADY "FIXED". THE DEALER ATTEMPTED TO CHARGE ME $675 WINDOW DID NOT END UP SHATTERING, BUT THEY SAID ENTIRE WINDOW NEEDED TO BE REPLACED BUT WAS NOT PART OF THE RECALL HOWEVER IT'S THE SAME ISSUE AS TWICE BEFORE. THE DEALER SAID THE BOLTS AND SASH ARE FAULTY, BUT SOMETHING ELSE HAS TO BE WRONG FOR THIS TO CONTINUE HAPPENING. I BELIEVE THE PROBLEM MAY BE FAULTY "GUIDES" FOR THE GLASS.

NHTSA ID

10291897

Incident

Oct 24, 2009

Mileage

47,716 mi

I RECEIVED A RECALL NOTICE (NOTICE 07273) FROM PONTIAC INFORMING ME THAT MY WINDOWS HAD THE POTENTIAL TO SHATTER. THAT EXPLAINED WHY THE WINDOWS RATTLED AND I HEARD A LOUD METALLIC CLANKING SOUND EVERY TIME I OPENED THE DRIVER'S SIDE WINDOW. I TOOK THE VEHICLE INTO A LOCAL CHEVY DEALER AND THEY SAID THEY PERFORMED THE NEEDED SERVICE. THEY LIED. THE DEALER FAKED THE REPAIR. THE WINDOWS STILL RATTLE AND THE METALLIC CLANK (THINK OF TAKING A WRENCH IN EACH HAND AND SMASHING THEM TOGETHER) IS STILL THERE EVERY TIME I OPEN THE WINDOW. THE DEALER WHO FAKED THE REPAIR SAYS THEY'VE DONE ALL THAT THEY ARE GOING TO DO. I'M LEFT WITH WINDOWS THAT PONTIAC SAYS COULD SHATTER AT ANY TIME. *TR

NHTSA ID

10286019

Incident

Sep 21, 2009

Mileage

100,000 mi

DRIVERS SIDE WINDOW MAKES A POPPING SOUND WHEN ROLLED DOWN. MY INDICATIONS WERE IDENTICAL TO COMPLAINT 10245483. I DETERMINED THE DOOR STRAP WAS HITTING THE GLASS WHEN THE DOOR WAS CLOSED. I REMOVED THE STRAP AND GROUND THE T SHAPED METAL AS INSTRUCTED IN THE ABOVE COMPLAINT (SEE MY COMPLAINT #10269413). THIS ELIMINATED THE LOUD POPPING SOUND BUT I STILL HAD SOME SCRAPING NOISE. I WENT TO THE DEALER TO GET A NEW RETAINING STRAP. I WAS QUOTED $175.00. I ASKED TO LOOK AT IT AND DISCOVERED THE DESIGN IS DIFFERENT THAN THE ONE ON MY VEHICLE. THE T BRACKET IS NO LONGER SQUARE AND THE EDGE FACING THE GLASS IS NOW AT A 45 DEGREE ANGLE. I REMOVED THE STRAP ONCE AGAIN AND GROUND THE BRACKET TO 45 DEG. THIS FIXED THE PROBLEM. PONTIAC APPARENTLY HAS RECOGNIZED THIS PROBLEM AND HAS CHANGED THE DESIGN OF THIS BRACKET. *TR

NHTSA ID

10269512

Incident

May 20, 2009

Mileage

37,500 mi