Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2009 Pontiac Vibe submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 352 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 352, in the owner's own words
I been trying to get the recalls to be fix but both the dealers and GM haven’t been able to help due to parts discontinued, I been trying to get this issued resolve for a year or so. I need help please, they just keep saying that all recalls on this vehicle don’t have the parts for it and don’t know what else to do.
Air bags failed to deploy and vehicle is not available for inspection. Vehicle was a total loss and is in the proces of becoming proprty of Copart.com for auction (I assume). I hit my head very hard from the T-bone type of collision and my side airbags did not deploy. I have a severe concussion and internal brain bleed. ICU stay was required. Problem was confirmed by the police report, etc. Nothing has been inspected to the best of my knowledge in any great detail (I assume). No warning lamps, messgaes, or other symptoms prior to the failure.
The restraint system appears to have failed and cannot be repaired. Nobody appears to know why
MY VEHICLE WAS TURNED IN FOR THE AIRBAG RECALL. WE RECEIVED A CALL SAYING IT WAS DONE. WE ARE STILL RECEIVING NOTICES FROM THE ESTABLISHMENT WE DROPPED THE CAR OFF TO GET IT COMPLETED AND PENDOT STATING THE RECALL HAS NOT BEEN COMPLETED. *TR
GM IS GREAT AT SENDING OUT LETTERS TO GET THE AIRBAG PROBLEM FIXED, BUT THE GM DEALERSHIPS DON'T SEEM SO WILLING TO DO THE WORK. I CONTACTED FELDMAN CHEVROLET A FEW WEEKS AGO TO GET IT FIXED. THEY INDICATED THAT THEY WOULD NEED TO ORDER PARTS, THEN THEY WOULD CALL ME TO SCHEDULE THE REPAIR. I NEVER HEARD FROM THEM AGAIN!
TAKATA RECALL. MY RECALL WAS COMPLETED. HOWEVER, WHEN I PICKED MY CAR UP AFTER THE REPAIR, MY AIRBAG LIGHT WAS ON. I PICKED IT UP AT CLOSE AND NOTICED THE LIGHT WAS ONE WHEN I GOT TO THE LIGHT BASICALLY NEXT DOOR FROM THE DEALERSHIP. I CALLED IMMEDIATELY AS I COULDN'T TURN AROUND AS THEY HAD CLOSED. I LEFT A MESSAGE FOR JEREMY WHO TOOK CARE OF THE PAPERWORK LESS THAN 5 MINS AFTER LEAVING. NO RETURN CALL. I CALLED THE DEALERSHIP THE NEXT WEEK AS LEFT A MESSAGE FOR THE SERVICE DEPARTMENT. STILL NO RETURN CALL. I DON'T KNOW IF MY RECALL WAS ACTUALLY COMPLETED CORRECTLY AS THE LIGHT IS STILL ON. AN INDEPENDENT GARAGE CHECKED MY CAR'S COMPUTER AND CONFIRMED THE LIGHT IS ON DUE TO THE AIRBAG. I JUST WANT THE LIGHT OFF AND TO KNOW THE RECALL WAS COMPLETED CORRECTLY. I'VE TRIED CALLING SINCE, BUT I ALWAYS GET VOICEMAIL AND WELL THEY NEVER RETURNED CALLS EVEN WHEN I TRIED TO SCHEDULE THE INITIAL RECALL REPAIR. RECALL REPAIR WAS COMPLETED BY COYLE CHEVROLET IN CLARKSVILLE INDIANA. HOWEVER IT WASN'T DONE CORRECTLY.
I HAVE RECEIVED SEVERAL NOTICES AND MADE SEVERAL ATTEMPTS TO GET MY AIRBAG RECALL REPAIR COMPLETED, BUT I HAVE BEEN TOLD SEVERAL TIMES BY 2 DIFFERENT DEALERSHIPS THAT THEY EITHER COULD NOT GET THE PART OR THAT I WOULD NEED TO SIGN A DISCLAIMER STATING THAT ANY DAMAGE OCCURRING WHILE THE RECALL REPAIR WAS COMPLETED WOULD BE MY RESPONSIBILITY. THE REASON GIVEN WAS THAT PONTIAC WENT OUT OF BUSINESS AND THEY WOULD NOT BE ABLE TO GET REPLACEMENT PARTS. I FEEL THIS IS WRONG AND ALL COSTS TO COMPLETE THE RECALL AND FIX ANY DAMAGE SHOULD BE GM'S RESPONSIBILITY. THIS IS AN IMPORTANT SAFETY RECALL FOR POSSIBLE SHRAPNEL COMING THOUGHT THE AIRBAG WHEN DEPLOYED. I DO NOT FEEL SAFE ALLOWING ANYONE TO SIT IN THE FRONT PASSENGER SEAT AND IF I RESELL THE VEHICLE, THEN WHAT HAPPENS? THE DEALERSHIPS ARE KING BUICK GMC, 16200 FREDERICK ROAD, ROCKVILLE, MD 20877 (WHERE I BOUGHT THE CAR), AND CRISWELL AUTOMOTIVE, 503 QUINCE ORCHARD ROAD, GAITHERSBURG (THEY TOLD ME ABOUT THE WAIVER FOR DAMAGE). PLEASE ADVISE HOW I CAN GET THIS RECALL FIXED WITHOUT PAYING FOR FURTHER DAMAGES.
PER THE RECALL, I TRIED TO HAVE THE PASSENGER AIRBAG INFLATOR FIXED AT A GM DEALER. HOWEVER, I WAS TOLD THAT I WOULD NEED TO SIGN A WAIVER FOR ANY DAMAGE DONE DURING THE RECALL REPAIR BECAUSE IF THE DASH OR OTHER PARTS BROKE, THEY WOULD NOT BE ABLE TO REPLACE THEM. THEY SHOULD BE MADE TO COVER ALL OF THE REPAIR COSTS TO FIX THIS MAJOR SAFETY PROBLEM. ALSO NOTE, THAT ANOTHER GM DEALER, WHERE I GOT BOUGHT THE CAR TOLD THEY COULD NOT EVEN GET THE REPLACEMENT PART ON 3 OCCASIONS.
TAKATA RECALL. I DON'T UNDERSTAND WHY MY CAR HAS HAD A RECALL ON IT FOR THE PASSENGER AIR BAG INFLATOR FOR OVER TWO YEARS, BUT THEY NEVER HAVE THE PART. NO ONE IS SUPPOSED TO RIDE IN THE PASSENGER SEAT - REALLY, FOR TWO YEARS? THIS IS RIDICULOUS!
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (QUINN MOTORS OF ELLSWORTH, 405 W MAIN ST, ELLSWORTH, WI 54011, 715-952-4209) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (NORTHWEST HILLS CHEVROLET BUICK GMC, 860-482-0700) WAS CALLED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 10V024000 (VEHICLE SPEED CONTROL), 12V491000 (VISIBILITY), 14V168000 (AIR BAGS), AND 16V340000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED HI-WAY CHEVROLET BUICK INC AT (712) 476-5309 (LOCATED AT 1427 10TH ST, ROCK VALLEY, IA, 51247) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THOMAS BUCK GMC (LOCATED AT 750 EISENHOWER BLVD, JOHNSTOWN, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO A NATIONAL BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WIN KELLY CHEVROLET BUICK GMC AT (443) 574-5704 (12421 AUTO DR, CLARKSVILLE, MD 21029) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE, BUT SHOULD ARRIVE WITHIN A WEEK. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAYDOCY AUTOMOTIVE IN COLUMBUS, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT THE CONSUMER STATED PARTS WERE AVAILABLE AND VEHICLE WAS FIXED. *TR
MY AIRBAG WARNING LIGHT LIT UP ON THE DASH CLUSTER. (CONCOMITANTLY, I NOTICED THAT THE STEERING WHEEL CONTROLS FOR THE HORN, RADIO AND CRUISE CONTROL ALSO STOPPED WORKING.) RESEARCH SHOWED GM RECALL 14139 FOR FAILURE OF SPIRAL CABLE ASSEMBLY (CONNECTED TO AIRBAG MODULE, HORN, CRUISE CONTROL AND RADIO); HOWEVER, WE WERE TOLD THAT THIS CAR WAS NOT AMONG THE RECALLED VEHICLES. HOW IS THAT POSSIBLE? THE STEERING WHEEL HAS NOT BEEN PREVIOUSLY REMOVED. ANY PROBLEM WITH THE SPIRAL CABLE WAS INBORN AT THE FACTORY.
2009 PONTIAC VIBE. CONSUMER WRITE IN REGARDS TO SAFETY AIRBAG RECALL. *VA THE CONSUMER STATED THAT ON MULTIPLE OCCASIONS AN ATTEMPT WAS MADE TO HAVE THE RECALL REPAIR COMPLETED. THE DEALER ADVISED THE PARTS WERE NOT AVAILABLE. *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN 2016. AFTER CONTACTING THE MANUFACTURER ON SEVERAL OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVE THE PARTS COULD BE GIVEN. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (HOLLOWAY BUICK GMC, 500 US HIGHWAY 1 BYP, PORTSMOUTH, NH 03801) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
LETTER FROM CONGRESSMAN TAYLOR ON BEHALF OF CONSTITUENT RE 2009 PONTIAC VIBE PARTS UNAVAILABLE FOR SAFETY RECALL NOTICE. *LD *JS
TL* THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SAWYER CHEVROLET, 13200 S US HIGHWAY 27, DEWITT, MI 48820) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BEST CHEVROLET, 2600 VETERANS MEMORIAL BLVD, KENNER, LA 70062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COLEMAN BUICK GMC AT (609) 482-3473 (LOCATED AT 100 RENAISSANCE BLVD, LAWRENCE TOWNSHIP, NJ 08648) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 PONTIAC VIBE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CALLING THE LOCAL DEALER (BOB PULTE AT 513-932-0303, LEBANON, OH), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE FIX IS TAKING WAY TOO LONG, AND IN THE MEANTIME I CAN BARELY USE MY CAR SINCE I CAN'T HAVE PASSENGERS IN THE FRONT. I'M STUCK MAKING PAYMENTS ON A CAR THAT I CAN'T HARDLY USE.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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