RoadVitals

2010 Porsche 911 (997)

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 12, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains 1 NHTSA owner-reported complaint for the 2010 Porsche 911 (997), most frequently naming the engine category. 380 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jan 12, 2023

Last year my 2010 Porsche 911 GT3RS experienced a catastrophic engine failure while on the road. I had to shut off the car in the middle of a 4-lane highway and try to coast to a stop while navigating around much faster traffic risking my safety and the safety of other drivers. There was no warning prior to the failure. Just a sudden bang, followed by shaking and rattling noise. Once the car was towed to an automotive repair shop, the engine was taken apart and it was concluded that a piece from the intake broke off and got swallowed by the engine while on the road. I have images and documentation of the damage and the parts are available for inspection. The trouble is that the failed piece of the intake was part of a manufacturer recall to fix that exact issue back in 2013. After the findings of the repair shop I contacted Porsche Cars North America. The car was subsequently brought in to a Porsche dealer for inspection, where I was told multiple times that a failed recalled part would be covered by the manufacturer's good will repair policy. After 4 months of back and forth with the headquarters I was told that Porsche would not be responsible. I have spoken to other owners of this exact model cars and several of them have confirmed that their replacement intakes have failed, in some cases causing the engine to completely seize while on the road. Thankfully that did not happen to me.

NHTSA ID
11501532
Incident
Aug 2, 2022

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSTR 2642

Porsche Tester Software Update Information Software Version: 44.300.000

SPTL 2607a

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

102/25

ELECTRICAL SYSTEM

PCCM+ 9x7.II

SPTL 2607

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

13/26

ENGINE

Allocation of Approved Engine Oils MY 2027 (13/26)

TSTR 2641

PiUS Update Information Software Version: 3.2

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche 911 (997) by model year
YearComplaintsRecallsInvestigationsIssue Index
2011000
2010Viewing100
2009100
2008400
2007300
2006000
2005000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.