RoadVitals

2003 Porsche 911 Carrera 4S Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Mar 13, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 13, 2010

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2003 Porsche 911 Carrera 4S. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Engine
Filed Mar 13, 2010

2003 PORSCHE 911 C4S COUPE: CATASTROPHIC ENGINE FAILURE IN NEW YORK. WOULD LIKELY HAVE CAUSED A SERIOUS ACCIDENT, IF HAD STILL BEEN ON I-87. MOMENTS BEFORE, DIVERTED TO NEARLY EMPTY RT-9. FROM WEB RESEARCH AND DISCUSSIONS WITH PORSCHE SERVICE CENTERS, I ESTIMATE THAT 1ST GEN WATER COOLED BOXER ENGINES IN BOXSTER AND 911 DURING '99-'08 HAVE HAD > 5% CATASTROPHIC FAILURE RATE ASSOCIATED WITH THE INTERMEDIATE SHAFT SYSTEM (SHAFT, BEARINGS, LUBRICATION SYSTEM). THE 2ND GEN WATER COOLED BOXER ENGINES INTRODUCED IN 2009 ELIMINATED THE INTERMEDIATE SHAFT. MY EXPERIENCE INDICATES PORSCHE AG AND PORSCHE NA HAVE BEEN CONDUCTING A COVER-UP BY PERSUADING AUTHORIZED SERVICE CENTERS TO RETURN THE ENGINES UNOPENED TO PORSCHE AG, WHERE THEY DO A NICE BUSINESS SALVAGING THE CASE FOR REMANUFACTURED ENGINES SOLD BACK TO VICTIMS. THAT HAPPENED TO ME AT PEPE PORSCHE. AT FIRST, THEY SAID THE 'INTERMEDIATE SHAFT BOLT' BROKE. THERE IS NO SUCH PART, ALTHOUGH THERE IS A THREADED END. MY 3RD PARTY WARRANTY COMPANY SAID, 'SORRY, FINE PRINT, WE DO NOT COVER FAILURES CAUSED BY BROKEN BOLTS'. PEPE LATER ADMITTED THAT THE FUNDAMENTAL FAILURE MECHANISM WAS LIKELY INTERMEDIATE SHAFT BEARINGS. THE WARRANTY COMPANY DEMANDED AN INSPECTION. BY THEN, THE BROKEN ENGINE WAS LONG GONE, AND I HAD SPENT $13,000 FOR INSTALLATION OF A REMANUFACTURED ENGINE. I FOUGHT PORSCHE AG, PORSCHE NA, AND PEPE FOR SATISFACTION (BY MYSELF, WITHOUT AN ATTORNEY). I FINALLY SETTLED FOR 50% BACK FROM PEPE. WATCHING THE TOYOTA STORY VIS A VIS THE NHTSA, I HAVE RENEWED HOPE THAT THE NHTSA WOULD PRO-ACTIVELY RECEIVE MY COMPLAINT AND INVESTIGATE. I SUGGEST YOU POLL AUTHORIZED SERVICE CENTERS TO FIND OUT HOW MANY '996-SERIES' ENGINES THEY HAVE SEEN FROM 1999-2008 MODEL YEARS WITH CATASTROPHIC FAILURES, HOW MANY WERE ASSOCIATED WITH A CRASH, AND HOW MANY ENGINES WERE RETURNED TO PORSCHE AG UNOPENED, WITHOUT A THOROUGH INVESTIGATION OF THE FAILURE MECHANISM. *TR

NHTSA ID
10319400
Incident
Oct 1, 2007
Mileage
38,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .