RoadVitals

2012 Porsche 911 Carrera S

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 2, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 21, 2012
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Porsche 911 Carrera S, most frequently naming the steering and suspension categories. 2 safety recalls have been issued covering this model year; and 402 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Mar 21, 2012
1,232 units potentially affected
The defect: PORSCHE IS RECALLING CERTAIN MODEL YEAR 2012 911 CARRERA S VEHICLES MANUFACTURED FROM OCTOBER 26, 2011, THROUGH JANUARY 24, 2012. INTERFERENCE BETWEEN A COOLANT LINE AND A FUEL LINE MAY CAUSE THE FUEL LINE TO BECOME DISCONNECTED AT THE QUICK CONNECTOR.
The risk: IF THE FUEL LINE BECOMES DISCONNECTED, A FUEL LEAK MAY OCCUR. A FUEL LEAK COULD LEAD TO THE ENGINE MISFIRING OR STALLING, INCREASING THE RISK OF A CRASH. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD INCREASE THE RISK OF A FIRE.
The remedy: PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL LINE WITH A NEW FUEL LINE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 26, 2012. OWNERS MAY CONTACT PORSCHE AT 1-800-767-7243.
PORSCHE CARS NORTH AMERICA, INC.Manufacturer number AC02View on NHTSA.gov

SEAT BELTS

Aug 5, 2011
235 units potentially affected
The defect: PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011 911 SPEEDSTER AND 911 GTS RS 4.0; AND MODEL YEAR 2012 BOXSTER (INCLUDING S AND SPYDER); CAYMAN (INCLUDING S AND R); 911 CARRERA (INCLUDING S, GTS, 4, 4S, AND 4 GTS); 911 TARGA 4 AND TARGA 4S; AND 911 TURBO AND TURBO S MODELS MANUFACTURED FROM MAY 31, 2011, THROUGH JUNE 10, 2011. THERE IS A POSSIBILITY THAT THE MOUNTING HOLES IN THE SEAT BELT ANCHOR PLATES FITTED TO THE VEHICLE ARE TOO SMALL. IF THE HOLE DIAMETER IS TOO SMALL, THE ANCHOR PLATE MAY NOT BE ABLE TO ROTATE ABOUT THE FASTENING BOLT AS DESIGNED.
The risk: SHOULD THIS OCCUR, THE SEAT BELT MAY NOT BE ROUTED OPTIMALLY AROUND THE OCCUPANT, OR MAY POTENTIALLY LOOSEN AT SOME POINT IN THE FUTURE INCREASING THE RISK OF INJURY DURING A CRASH.
The remedy: PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE SEAT BELT ANCHORS AND, IF NECESSARY, REPLACE THE SEAT BELT. THE REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 2, 2011. OWNERS MAY CONTACT PORSCHE AT 1-800-767-7243.
PORSCHE CARS NORTH AMERICA, INC.Manufacturer number AB02View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

SteeringSuspension
Filed Feb 2, 2014

I HAVE A PROBLEM, WHEN BACKING UP,OR GOING FORWARD AT SLOW SPEED AND MY WHEELS ARE ABOUT 65% SOMETHING SOUNDS LIKE ITS RUBBING. I HAVE BEEN TO THE DEALER, AND HAVE HAD MY CAR UP ON THE LIFT, BUT NOTHING LOOKS LIKE ITS RUBBING, AND THE DEALER SAYS THAT THIS IS NORMAL. THIS IS MY 4TH PORSCHE, AND I HAVE NEVER HAD THIS IN ANY PREVIOUS PORSCHE, AND ESPECIALLY A BRAND NEW ONE. I AM CONCERNED, AS I DON'T KNOW WHAT THIS WOULD DO, AT HIGHER SPEED, AND I HAD TO MAKE A SHARP TURN. *TR

NHTSA ID
10562558
Incident
Feb 2, 2014

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSTR 2642

Porsche Tester Software Update Information Software Version: 44.300.000

SPTL 2607a

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

101/25

ELECTRICAL SYSTEM

PCCM+ 9x1.I

102/25

ELECTRICAL SYSTEM

PCCM+ 9x7.II

SPTL 2607

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

18/26

POWER TRAIN

Warranty Information: Warranty Extension for Transmission Electronics Control Unit (18/26)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche 911 Carrera S by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010
2021000
2020110
2019000
2018000
2017000
2016000
2015000
2014000
2013000
2012Viewing120
2011000
2010000
2009000
2008000
2007100
2006210
2005010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.