2020 Porsche 911 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Porsche 911, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine337.5%
- Powertrain (other)225.0%
- Electrical112.5%
- Fuel system112.5%
- Exterior lighting112.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
COMPONENT THAT FAILED: A high-pressure fuel injector (cylinder 2). The failed injector and engine wiring harness are available for inspection on request. The vehicle is currently at an authorized dealer. WHAT HAPPENED: While driving at approximately 35-45 mph under light throttle in normal traffic, the engine began misfiring without warning. The misfire worsened rapidly over several seconds and the engine ran roughly enough that I pulled off the road. A strong burning smell was present immediately afterward. The vehicle has continued to misfire since. SAFETY RISK: The failure caused a sudden and unexpected loss of engine performance while the vehicle was moving in traffic, with no prior warning. Had this occurred at highway speed, in a merge, or in an intersection, the loss of power could have created a serious hazard. The strong burning smell suggests unburned fuel reaching the exhaust system and overheating the catalytic converter, which raises a fire concern. CONFIRMED BY: Yes. An independent service center and an authorized dealer both diagnosed the failure. Ignition components were ruled out by swapping spark plugs and coils between banks; the misfire remained on the same cylinder. Compression and cylinder leakdown tested normal, confirming the engine is mechanically sound. Scan tool data with the engine off showed the bank 1 high-pressure fuel rail losing pressure rapidly while bank 2 held normal pressure, indicating a high-pressure fuel leak. The dealer confirmed the fault as a failed fuel injector. INSPECTED BY MANUFACTURER: The authorized dealer inspected the vehicle and submitted a goodwill assistance request to the manufacturer, which was declined without a stated reason. Not inspected by police or insurance. WARNING SIGNS PRIOR TO FAILURE: None. No warning lamps, messages, drivability symptoms, or oil consumption preceded the failure. The only illuminated indicator was the low fuel level lamp, which is unrelated. The check engine light illuminated a
Loss of power due to Injectors failure on acceleration. A reproducible pattern on HWY merges or passes for example. This is an issue that has been identified and experienced by other Porsche 992/718 owners. Issue discussed in the following thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Loss of power due to Injectors failure on acceleration. A reproducible pattern on HWY merges or passes for example. This is an issue that has been identified and experienced by other Porsche 992/718 owners. Issue discussed in the following thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MY 2020 PORSCHE 911 WAS TWO DAYS OLD WHEN I GET A "IGNITION LOCK ERROR-SERVICE REQUIRED". THE NEXT DAY THE TACHOMETER STOPPED WORKING. AFTER THE DEALER FIXED THE PROBLEM, I DROVE HOME AND PARK THE CAR FOR TWO DAYS. THE NEXT DAY THE CAR WOULD NOT START. I WAS TOLD BY THE DEALER THIS CAR HAS MANY PROBLEMS WITH IT'S COMPUTER WHICH MAKES THE CAR UNSAFE BECAUSE LOTS OF ITS FUNCTIONS ARE COMPUTER CONTROLLED. I ALSO JUST RECEIVED A RECALL NO.19V-878.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
MY 2020 PORSCHE 911 WAS TWO DAYS OLD WHEN I GET A "IGNITION LOCK ERROR-SERVICE REQUIRED". THE NEXT DAY THE TACHOMETER STOPPED WORKING. AFTER THE DEALER FIXED THE PROBLEM, I DROVE HOME AND PARK THE CAR FOR TWO DAYS. THE NEXT DAY THE CAR WOULD NOT START. I WAS TOLD BY THE DEALER THIS CAR HAS MANY PROBLEMS WITH IT'S COMPUTER WHICH MAKES THE CAR UNSAFE BECAUSE LOTS OF ITS FUNCTIONS ARE COMPUTER CONTROLLED. I ALSO JUST RECEIVED A RECALL NO.19V-878.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
COMPONENT THAT FAILED: A high-pressure fuel injector (cylinder 2). The failed injector and engine wiring harness are available for inspection on request. The vehicle is currently at an authorized dealer. WHAT HAPPENED: While driving at approximately 35-45 mph under light throttle in normal traffic, the engine began misfiring without warning. The misfire worsened rapidly over several seconds and the engine ran roughly enough that I pulled off the road. A strong burning smell was present immediately afterward. The vehicle has continued to misfire since. SAFETY RISK: The failure caused a sudden and unexpected loss of engine performance while the vehicle was moving in traffic, with no prior warning. Had this occurred at highway speed, in a merge, or in an intersection, the loss of power could have created a serious hazard. The strong burning smell suggests unburned fuel reaching the exhaust system and overheating the catalytic converter, which raises a fire concern. CONFIRMED BY: Yes. An independent service center and an authorized dealer both diagnosed the failure. Ignition components were ruled out by swapping spark plugs and coils between banks; the misfire remained on the same cylinder. Compression and cylinder leakdown tested normal, confirming the engine is mechanically sound. Scan tool data with the engine off showed the bank 1 high-pressure fuel rail losing pressure rapidly while bank 2 held normal pressure, indicating a high-pressure fuel leak. The dealer confirmed the fault as a failed fuel injector. INSPECTED BY MANUFACTURER: The authorized dealer inspected the vehicle and submitted a goodwill assistance request to the manufacturer, which was declined without a stated reason. Not inspected by police or insurance. WARNING SIGNS PRIOR TO FAILURE: None. No warning lamps, messages, drivability symptoms, or oil consumption preceded the failure. The only illuminated indicator was the low fuel level lamp, which is unrelated. The check engine light illuminated a
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Both my rear break lights are showing stress cracks from movement of the frame of the body. There are other references to this happening online from other owners and it's a manufacturer defect. I brought to the dealer and was told that they should be replaced for $3000 each as they are allowing water to intrude and will cause a shorting out of the brake lights. No brake lights would be a major hazard. The cracks in both lights were not due to impacts. It is a design issue.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .