2013 Porsche Boxster Owner Complaints

There is an open recall on my Porsche boxster, the Porsche recall number for this is AMC0. The recall involves reprogramming the car to reduce emissions in sport+ mode. My car has an aftermarket tune on the ECU, and the porsche dealership has told me that the recall is not possible due to this modification. If I want to get the recall done, they want me to pay to replace the ECU/DME. I also consented to and was charged for labor hours for the dealership to research any way to not replace the ecu and do this recall, but they found no method to do so. Are they legally allowed to refuse a recall due to modifications to the car? Should the cost to replace the ECU be covered under the recall? I can't seem to find any information about this online, so thanks for any information regarding this

NHTSA ID

11492177

Incident

Nov 3, 2022

2013 PORSCHE BOXTER. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 21V-679. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL. THE CONSUMER RECEIVED A LETTER STATING THE PARTS WERE AVAILABLE, BUT THE DEALER DENIED HAVING THE PARTS.

NHTSA ID

11468315

Incident

Jun 8, 2022

2013 PORSCHE BOXTER. CONSUMER WRITES IN REGARDS TO ISSUE WITH CONTROL ARM MOUNTS ON REAR SUSPENSION. THE CONSUMER REFERENCED RECALL 21V-679. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE.

NHTSA ID

11455964

Incident

Mar 10, 2022

2013 PORSCHE BOXSTER. CAR ROLLS WHEN STOPPED WITH TRANSMISSION IN 'PARK.' SIMILAR TO RECALLS OF PORSCHE CAYENNES AND PANAMERAS. MAY BE SIMILAR TO THE TRANSMISSION CONNECTION BUSHING PROBLEM THAT CAME LOOSE IN OTHER MODELS.

NHTSA ID

11281902

Incident

Nov 22, 2019

Mileage

22,230 mi

HORN STICKS LOUD AND REMAINS ON FOR ABOUT ONE MINUTE. SUSPECT BRACKET HOLDING AIRBAG NEEDS NEW ISOLATION "O" RINGS WHICH, OVER TIME, ALLOW HORN TO TOUCH BRACKET COMPLETING HORN RELAY CIRCUIT. COULD CAUSE OTHER CARS TO SWERVE INTO TRAFFIC. SPECIFICALLY, I WAS STOPPED FOR A 4 WAY STOP SIGN, ANOTHER CAR APPROACHED AT SUCH A SPEED THAT I SAW SHE WAS GOING TO STOP AND SHE DIDN'T. I WATCHED HER BLOW BY AND GOT BEHIND HER AND BLEW THE HORN BUT THE HORN STAYED ON. THE LADY STOPPED AND I TOLD HER (SHE WAS A REALTOR GOING TO A SHOWING) SHE MISSED THE STOP. AS I WENT ON MY WAY THE HORN QUIT. TOTAL TIME 30-45 SECONDS. CONTACTING DEALER FOR REPAIR ESTIMATE.

NHTSA ID

11054496

Incident

Dec 12, 2017

Mileage

5,769 mi

MY 2013 BOXSTER IS CURRENTLY AT THE DEALER FOR REPAIRS FOR THE 7TH TIME DUE TO RODENT DAMAGE TO WIRING. PORSCHE USED A SOY BASED COMPOUND ON ITS WIRES WHICH IS EXTREMELY ATTRACTIVE TO RODENTS. PORSCHE GERMANY AND PORSCHE NORTH AMERICA DENY THE USE OF THESE PRODUCTS. AN EMAIL YESTERDAY STATED "WE DO NOT HAVE ANY INFORMATION THAT INDICATES WE CURRENTLY OR PREVIOUSLY USED A SOY BASED PRODUCT IN OUR WIRING". THE DAMAGE OCCURS IN OUR GARAGE WHICH IS NOT ENCLOSED. THIS DAMAGE HAS BEEN ONGOING SINCE 6/25/15.

NHTSA ID

10956470

Incident

Jun 25, 2015

Mileage

8,600 mi

IT LOST POWER BRAKES DURING MY DRIVING AT 45 MILES/HOUR. THE VEHICLE COULDN'T STOP MORE THAN 200 YARD BEFORE A TRAFFIC LIGHT. I ALMOST HIT INTO TRAFFIC WHICH RUNS AT 55 MILES PER HOUR. THE CAR DROVE ABOUT 25000 MILES WHEN POWER BRAKES FAILED. PORSCHE SAID VEHICLE'S VACUUM PUMP BROKEN. THEY FIXED. I ASKED THEM WHAT IS LIFE FOR A VACUUM PUMP, THEY REJECTED TO ANSWER. I ASKED THEM WHY THE VACUUM PUMP FAILED, THEY SAID IT WAS SCRAPPED, THEY DON'T KNOW. I ASKED THEM HOW THEY ARE SURE THE NEW ONE WOULD BE GOOD. THEY TOLD ME THAT IS WHY THEY PROVIDED 4 YEARS WARRANTY/50000 MILES WARRANTY. I TOLD THEM IT IS SAFETY PARTS, IF THEY CAN'T TELL ME WHAT'S WRONG, I DON'T FEEL COMFORTABLE TO DRIVE. IT IS HORRIFIC EXPERIENCE WHEN POWER BRAKE LOST, THE CAR OUT OF CONTROL, COULDN'T STOP. I AM LUCKY I DIDN'T HIT ANYONE BECAUSE NO ONE IN FRONT OF AND LUCKILY AGAIN THE CAR STOPPED ABOUT 20 YARDS BEFORE TRAFFIC LANE ON ROUTE 55 IN IL.

NHTSA ID

10899246

Incident

Aug 10, 2016

Mileage

25,000 mi

MY DASHBOARD READS FAULT OF THE ENGINE CONTROL SYSTEM AND A YELLOW ENGINE APPEARS I CALLED PORSCHE OF RAMSEY NJ AS I HAVE NOT HAD THIS VEHICLE FOR THREE MONTHS YET AND WAS TOLD NOT TO DRIVE THE VEHICLE THEY HAD BUCKWILD TOWING TOW MY VEHICLE TO THEIR LOCATION I AM EXTREMELY UPSET AND WANT RESTITUTION FROM THIS COMPANY I DON'T HAVE THE MILEAGE BUT I THINK ITS 5373 THE CAR WAS PARKED AT THE TIME I TRIED TO START IT AND THIS IS WHAT APPEARED ON THE DASH BOARD. *TR

NHTSA ID

10548514

Incident

Oct 17, 2013

Mileage

5,373 mi

I RENTED A 2013 PORSCHE BOXTER CONV. THEY DROPPED IT OFF TO ME AT STORE, DUE TO MY CAR BEING TOWED AWAY FROM BEING HIT. WAS QUICKLY SHOWN THE OUTSIDE TO VERIFY NO BODY OR WHEEL DAMAGE' FEW DAYS LATER, DRIVING RENTAL, I PULL UP BEHIND A PICK UP TRUCK ON THE COLDWATER CYN IN LOS ANGELES, (ONE WAY, EACH DIRECTION} TRAFFIC CAME TO A STANDSTILL, AND THEN MY ENGINE SHUT OFF, TACHOMETER WENT TO ZERO. ODD, AND AS I WAS REACHING FOR KEY TO RESTART, I GENTLY PUT MY FOOT ON THE ACCELERATOR, AND WOW, CAR COMES ALIVE AND LURCHES INTO TRUCK IN FRONT OF ME. NOW DAMAGE TO CAR CAN BE REPAIRED, BUT IF I HAD BEEN AT A CROSSWALK WHEN THIS HAPPENED, I COULD HAVE KILLED OR SERIOUSLY INJURED PEDESTRIAN. \ DEALER LATER TELLS ME CAR HAS OPTION OF AUTO STOP.\ SHOULD BE REQUIRED OF RENTAL CAR COMPANIES TO INFORM RENTER OF THIS FEATURE SO AS NOT TO HAVE ACCIDENTS. *TR

NHTSA ID

10522174

Incident

Jun 26, 2013

ON THE 2013 BOXSTER THE TAILPIPE CAN BURN YOUR LEG IF YOU'RE NOT CAREFULLY WHEN YOU GO TO OPEN THE REAR TRUNK. IT MY VIEW THAT THE TAILPIPE EXTEND TO LONG FROM THE BUMPER OF THE CAR AND THEREFORE, WHEN SOMEONE GOES TO OPEN THE TRUNK YOUR LEG WILL TOUCH THE TAILPIPE. MY WIFE WAS BURN ON HER LEG FROM THE TAILPIPE. I MADE A COMPLAINT TO NORTH AMERICA PORSCHE. I GOT THE FEELING FROM THE SENIOR REP THAT IT HAPPEN AND SO WHAT. I SOMEONE CAN TAKE LOOK AT THIS ISSUE AND SEE IF SOMETHING CAN BE DONE ABOUT THIS. *TR

NHTSA ID

10511049

Incident

Apr 26, 2013

Mileage

4,800 mi