Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Mar 1, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 13, 2017
What this page shows
Our database holds 6 NHTSA owner-reported complaints for the 2012 Porsche Cayenne S. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–6 of 6
Powertrain (other)
Filed Mar 1, 2019
Crash reportedFire reported
WHEN DRIVING CAR, IT FEELS ROUGH AND IS HARD TO ACCELERATE SO I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE TRANSFER CASE. THE TRANSFER CASE SEEMS TO BE A MANUFACTURE PROBLEM AND IS COMMON AMONG THESE CARS. IT'S UNSAFE AND ALMOST IMPOSSIBLE TO DRIVE ON THE HIGHWAY .
NHTSA ID
11183519
Incident
Feb 28, 2019
Powertrain (other)
Filed Feb 28, 2019
THE TRANSFER CASE HAS GONE OUT FOR THE 4TH TIME SINCE IF WENT OVER 50K, AT LOW SPEEDS ITS CLUNKY AND DRAGS AND BUMPY WHEN TRYING TO ACCELERATE. I FOUND OTHER INDIVIDUALS HAVING THE SAME PROBLEM MUTLI TIMES AS MYSELF AND THIS IS NOT CHEAP TO FIX. THE DEALER KNOWS THIS IS A PROBLEM BUT WILL NOT HELP WITH COST
NHTSA ID
11183067
Incident
Jan 8, 2019
Mileage
102,000 mi
Powertrain (other)
Filed Dec 27, 2018
TRANSFER CASE FAILURE. CARE CLUNKS/DRAGS IN LOW GEARS.
NHTSA ID
11163757
Incident
Dec 26, 2018
Mileage
79,000 mi
Powertrain (other)
Filed Dec 10, 2018
THE PORSCHE DEALER INFORMED ME THE BUMPING NOISE WHILE ACCELERATING IS THE TRANSFER CASE. IT IS A COMMON PROBLEM ON ALL 2012 CAYENNE CARS. THE TRANSFER CASE WILL MAKE THE BUMPING NOISE WHEN ACCELERATING. IT WILL EVENTUALLY SLIP TO THE DANGEROUS POINT. THIS IS WHEN YOU ACCELERATE INTO TRAFFIC AND THE TRANSFER CASE ONLY SLIPS AND LEAVES THE SITTING IN TRAFFIC UNABLE TO MOVE. THE REPAIR IS $5000 AND REPLACES THE TRANSFER CASE. THE NEW TRANSFER CASE CORRECTS THE DESIGN FLAW. THE FLAW WAS IN THE TRANSFER CASE VENTS THAT WOULD ALLOW WATER TO BUILD UP IN THE CASE. THE NEW CASE COMES WITH VENT TUBES INSTALLED SO THE CASE CAN VENT PROPERLY AND WATER DOESN'T BUILD UP IN THE TRANSFER CASE FLUID. IT IS A SHAME THAT THIS PROBLEM HAPPENS BETWEEN 30,000 AND 80,000 MILES. IF I PAY $60, 000 -$100,000 FOR A CAR I WOULD EXPECT TO GET PAST 100,000 MILES BEFORE A MAJOR REPAIR. HOPEFULLY I DON'T GET KILLED IN TRAFFIC WHEN IT STARTS SLIPPING MORE.
NHTSA ID
11157213
Incident
Dec 1, 2018
Mileage
85,000 mi
Powertrain (other)
Filed Jan 3, 2018
FAULTY TRANSFER CASE THE CAR HAD A BUMPY AND VIOLENT SHUDDER AT SLOW SPEEDS WHEN ATTEMPTING TO ACCELERATE. FEELS LIKE MISFIRING AND THEN GRINDING AND THE CAR DOES NOT RESPOND TO THE ACCELERATOR. IT WAS DANGEROUS WHEN ATTEMPTING TO ACCELERATE INTO TRAFFIC. I CALLED TO MAKE AN APPOINTMENT AND WITH A SIMPLE EXPLANATION THEY DIAGNOSED IT OVER THE PHONE. THE DEALERSHIP ACKNOWLEDGED THAT THESE TRANSFER CASES WERE FAILING REGULARLY AND THAT THE PARTS WERE REDESIGNED AND EVEN STOCKED IN THE DEALERSHIP SINCE IT HAPPENS SO REGULARLY. WITH A BASIC SEARCH OF THE INTERNET IT IS APPARENT THAT THIS PROBLEM IS WIDESPREAD AND THAT PORSCHE HAS ACKNOWLEDGED THE DESIGN FLAW BUT THEY ARE NOT CHOOSING TO RECALL. THIS IS A SAFETY ISSUE AND SHOULD BE REPLACED BY THE MANUFACTURER WHETHER THE CAR IS UNDER WARRANTY OR NOT.
NHTSA ID
11058321
Incident
Dec 26, 2017
Engine
Filed Dec 13, 2017
TL* THE CONTACT OWNS A 2012 PORSCHE CAYENNE S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V368000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
NHTSA ID
11054502
Incident
Jun 22, 2017
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.