2004 Porsche Cayenne Turbo Owner Complaints

I HEARD SOME KNOCKING FROM THE AREA OF THE FRONT LEFT WHEEL WHILE DRIVING ON A CITY STREET ABOUT 30 MILES PER HOUR. I STOPPED AND INSPECTED UNDER THE CAR AND SAW NOTHING. SO I DECODED TO BRING IT TO MY SERVICE PROVIDER. I DROVE ABOUT 3 MILES AT SLOW SPEEDS TO GET TO THE SERVICE PROVIDER. AFTER ABOUT AN HOUR THEY FOUND THE PROBLEM. ONE OF THE BOLTS THAT HOLDS THE KNUCKLE TO THE WHEEL HAD BACKED OUT AND WAS BANGING AROUND THE BREAK SYSTEM. THEY SAID I COULD NOT DRIVE THE CAR UNTIL IT WAS FIXED.

NHTSA ID

11163732

Incident

Dec 21, 2018

Mileage

170,000 mi

TAKATA AIRBAG FAILURE LIGHT IS ON!

NHTSA ID

11062396

Incident

Jan 5, 2018

Mileage

68,162 mi

LEAKING PLASTIC COOLING PIPES, VEHICLE IN MOTION, CITY STREET BOCA RAYON FL

NHTSA ID

11062117

Incident

Jan 6, 2018

Mileage

29,000 mi

OWNER OPERATES A 2004 PORSCHE CAYENNE TURBO, 4.5L V8 ENGINE. THIS VEHICLE, WITH JUST OVER 61,000 MILES BEGAN TO OVERHEAT FOUR DAYS PRIOR TO THE INCIDENT (DETECTED BY FLUCTUATING TEMPERATURE GAUGE). THE ENGINE COOLANT WAS FOUND TO BE LOW IN THE SERVICE BOTTLE BY APPX. 2 QUARTS WHEN CHECKED AND WAS REFILLED. THE EVENING BEFORE THE INCIDENT OWNER'S SPOUSE REPORTED A LOW COOLANT ALARM MESSAGE HAD DISPLAYED ON THE INSTRUMENT PANEL, COOLANT WAS ABOUT 2 QUARTS LOW IN THE SERVICE BOTTLE AND WAS REFILLED. THE NEXT DAY THE VEHICLE WAS BEING RUN AT 1500 RPM (FAST IDLE) IN A PARKED POSITION IN THE OWNER'S DRIVEWAY FOR A TEST WHEN A FLOOD OF ENGINE COOLANT WAS OBSERVED COMING FROM THE UNDERSIDE OF THE VEHICLE. VEHICLE ENGINE WAS IMMEDIATELY SECURED TO AVOID DAMAGE. AT THIS POINT THE VEHICLE WOULD NOT BE CONSIDERED DRIVABLE AND WOULD NEED TO BE TOWED TO A SERVICE FACILITY. AN INVESTIGATIVE TEARDOWN REVEALED A RUPTURED PLASTIC COOLING PIPE INSIDE THE VALLEY OF THE ENGINE, THIS FAILURE REQUIRED REMOVAL OF THE INTAKE MANIFOLD TO DIAGNOSE AND IS NOT A ROADSIDE-REPAIRABLE EVENT. THE EVENT CAUSED LOSS OF MORE THEN 50% OF TOTAL COOLANT VOLUME AS ONLY APPX. 1 GALLON WAS RECOVERED FROM THE VEHICLE PRIOR TO TEARDOWN. A PRESCRIBED REPAIR KIT FOR THIS FAILURE (REPLACEMENT COOLING PIPES KIT) WAS OBTAINED FROM SONNEN PORSCHE, SAN FRANCISCO CA AND INSTALLED BY VEHICLE OWNER. AFTER FILLING OF COOLANT AND TEST DRIVING, NO FURTHER PROBLEM WAS NOTED. *TR

NHTSA ID

10552741

Incident

Nov 12, 2013

Mileage

61,100 mi

THE CONTACT OWNS A 2004 PORSCHE CAYENNE TURBO. THE LEFT FRONT AIR SUSPENSION COLLAPSED WHILE DRIVING AT 20 MPH. THE AIR SUSPENSION BAG ALSO EXPLODED WHICH CAUSED THE VEHICLE TO MOVE UNCONTROLLABLY TO THE LEFT. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER WHO STATED THAT IT WAS A FAULT OR DEFECTON TO THE FRONT LEFT SIDE SUSPENSION AIR BAG. THE VEHICLE WILL BE REPAIRED; HOWEVER, THE SUSPENSION WAS NOT COVERED BY THE WARRANTY AND PORSCHE HAVE NO INTEREST IN HELPING. THE FAILURE MILEAGE WAS 60,000 AND WILL COST APPROX $4,000 TO REPLACE THROUGH A PORSCHE DEALERSHIP. *TT

NHTSA ID

10412012

Incident

Jul 8, 2011

Mileage

60,000 mi

TL*THE CONTACT OWNS A 2004 PORSCHE CAYENNE TURBO. THE AIR SUSPENSION COLLAPSED WHILE DRIVING 70 MPH. THE AIR SUSPENSION BAG ALSO EXPLODED WHICH CAUSED THE VEHICLE TO MOVE UNCONTROLLABLY FROM THE RIGHT TO THE LEFT LANE. THE VEHICLE ALMOST ROLLED OVER DUE TO THE FAILURE. THE CONTACT WAS ABLE TO DRIVE TO THE DEALER WHO STATED THAT IT WAS A MANUFACTURERS DEFECT. THE DEALER ALSO CONFIRMED THAT THE COLLAR WHICH IS METAL SPLIT AND PUNCTURED THE SUSPENSION BAG. THE VEHICLE WILL BE REPAIRED; HOWEVER, THE SUSPENSION WAS NOT COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS 43,000. UPDATED 2/17/10 *CN UPON INSPECTION, IT WAS DISCOVERED THAT THE COLLAR ON THE AIR SUSPENSION BELLOW ON THE RIGHT FRONT HAD SHEARED AND PUNCTURED THE AIR SUSPENSION BAG THAT CAUSED THE SUSPENSION TO DROP SUDDENLY. UPDATED 02/22/10.

NHTSA ID

10292462

Incident

Nov 1, 2009

Mileage

43,000 mi

DRIVING ON A HIGHWAY AT AROUND 64 MILES PER HOUR WHEN THE ENTIRE FRONT TRANSMISSION DROPPED AND WE NEARLY ROLLED OVER ON OUR VEHICLE WITH A 4 YEAR OLD CHILD IN THE CAR ON THE HIGHWAY. FORTUNATELY WE WERE IN THE LEFT LANE WHEN THIS HAPPENED. *TR

NHTSA ID

10291551

Incident

Oct 13, 2009

Mileage

39,989 mi

HORN DOSE NOT WORK, NAVIGATION SYSTEM NOT FUNCTIONING PROPERLY, RADIO NO LONGER WORKS. REFERENCE CAMPAIGN ID 04V069000. *TR

NHTSA ID

10248722

Incident

Dec 15, 2007

PORSCHE CAYENNE TURBO CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE DRIVING ON THE 101 FREEWAY. EXPERT DETERMINED THAT THE CAUSE WAS THE FUEL HOSE FAILING WHERE IS CONNECTS TO THE ENGINE MOUNTED FUEL SYSTEM. *TR

NHTSA ID

10240066

Incident

Jan 18, 2008

Mileage

39,991 mi

DT: THERE WAS VIBRATION THAT AFFECTED THE STEERING COLUMN, AND IT WAS FELT THROUGH OUT THE STEERING WHEEL. ONE COULD FEEL VIBRATION WHEN THE VEHICLE ONLY HAD FORTY-TWO MILES ON IT. ONE COULD HEAR A NOISE WHEN MAKING A RIGHT OR LEFT HAND TURNS. THIS VEHICLE WAS PURCHASED ON AUGUST 28, 2004, AND WAS AT THE DEALERSHIP ON AUGUST 31, 2004. THE DEALER BALANCED THE TIRES. ON SEPTEMBER 27, 2004 IT WAS BACK AT THE DEALER FOR VIBRATION, AND THE DEALER SAID THE TIRES WERE WORN OUT. THEY ATTEMPTED TO FIX THE VEHICLE SIX DIFFERENT TIMES. THEY REMOVED AND REPLACED THE STEERING COLUMN, AND PUT ON NEW TIRES AND WHEELS. BUT STILL WAS HAVING THIS PROBLEM. CONSUMER IS A PRIVATE INVESTIGATOR FOR THE STATE OF CALIFORNIA, AND HE WANTED TO ADD THAT DURING AN ARBITRATION HEARING PORSCHE WAS UPSET WITH THE MENTIONING OF NHTSA. *AK

NHTSA ID

10137195

Incident

Aug 31, 2004

Mileage

42 mi

THE CONSUMER NOTICED THE DRIVER AND PASSENGER SIDE TIRES HAD WIRES COMING OUT FROM THEM. THE CONSUMER HAD THE TRUCK TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT ALL FOUR TIRES NEEDED REPLACEMENT DUE TO TREAD SEPARATION AND WARE AND TEAR. THE PIRELLI PO ROZOSSO 275/45CR191084N0/DOT NUMBER XNR3D631D103. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

NHTSA ID

10101546

Incident

Nov 22, 2004

WHILE TURNING ACROSS TRAFFIC FROM E 2ND AVE ONTO JOSEPHINE ST. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE JUST ABOVE THE FLOOR AND NO DISCERNABLE ACCELERATION RESPONSE WAS NOTICEABLE FOR A SECOND OR TWO. WHEN THERE WAS AN ACCELERATION RESPONSE IT WAS AN EXPLOSIVE, 'OFF TO THE RACES' ONE. THIS INCIDENT TOOK PLACE AFTER THE DEALER ADVISED THAT: UNOFFICIAL FIXES (DME UPDATE AND TRANSMISSION ADAPTATION) ISSUE HAD BEEN IN PLACE SINCE THE DELIVERY OF THE VEHICLE; VEHICLE HAD BEEN INTO THE DEALER TO EVALUATE/ADDRESS THIS ISSUE THREE TIMES; ON THE THIRD VISIT THE TRANSMISSION CONTROL MODULE WAS REPLACED/UPDATED/ADAPTED AND DME CONTROL UNIT WAS REMAPPED.*AK

NHTSA ID

10098104

Incident

Oct 8, 2004

Mileage

8,541 mi

WHILE MERGING FROM HIGHWAY 141 ONTO I-70 THE ACCELERATOR PEDAL WAS DEPRESSED TO ACCELERATE FROM HIGHWAY SPEED TO MERGE INTO INTERSTATE TRAFFIC AND NO NOTICEABLE ACCELERATION WAS APPARENT. THE EXTREMELY CONCERNING ABOUT THIS INCIDENT WAS THAT THIS MERGE WAS BEING EXECUTED BETWEEN TWO 18-WHEELERS. WHILE THERE WAS AMPLE SPACE TO MERGE IF THE VEHICLE HAD RESPONDED WITHOUT HESITATION TO ACCELERATOR PEDAL INPUTS, THE EXPERIENCED HESITATION MADE THE MERGE DICEY.*AK

NHTSA ID

10098103

Incident

Jun 13, 2004

Mileage

6,017 mi

WHILE PULLING OUT FROM A PARKING LOT INTO MAJOR CITY STREET THE VEHICLE HESITATED TO RESPOND TO ACCELERATOR INPUT WITH APPROACHING TRAFFIC.*AK THE VEHICLE MOVED OFF FROM A STOP AND INTO THE CLOSEST LANE FINE BUT WOULD NOT ACCELERATE AS MORE ACCELERATOR PEDAL WAS APPLIED. THERE WAS NOTICEABLE DELAY/HESITATION, AS TRAFFIC BORE DOWN ON ME, BEFORE THE CAYENNE DECIDED TO ACCELERATE. CONTACTED DEALER WHO NOTED THAT THERE WAS AN UNOFFICIAL FIX THAT MAY ADDRESS THE ISSUE.

NHTSA ID

10098089

Incident

Apr 19, 2004

Mileage

4,559 mi

CUSTOMER CAMPAIGN NOTICE RECEIVED REGARDING MAIN WIRING HARNESS ROUTING. AS WELL AS PROBLEMS WITH ENGINE NOT RESPONDING TO ACCELERATOR PEDAL.*MR THE VEHICLE'S ENGINE UNEXPECTEDLY DOES NOT RESPOND TO INPUT ON THE ACCELERATOR PEAL. THIS PROBLEM HAS OCCURRED SO MANY TIMES THAT THE CONSUMER DECIDED TO PUT THE VEHICLE IN STORAGE AND NO LONGER DRIVE THE VEHICLE. THE CONSUMER HAS COMPLAINED TO THE DEALER SEVERAL TIMES TO NO AVAIL. THE DEALER INSIST THAT THIS IS A CHARACTERISTIC OF THE VEHICLE. *NM

NHTSA ID

10075619

Incident

Jan 1, 1901