2014 Porsche Cayenne Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Porsche Cayenne, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)1726.2%
- Airbags913.8%
- Fuel system710.8%
- Electrical69.2%
- Driver assistance57.7%
- Engine57.7%
- Body & structure57.7%
- Exterior lighting46.2%
- Brakes34.6%
- Other / unspecified23.1%
- Steering11.5%
- Tires & wheels11.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
When accelerating from a stop the car skips/shutters. This generally occurs gears 2-3. This problem has placed me in danger when trying to accelerate while making left hand turns.
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A RATTLING NOISE OCCURRED BEFORE THE VEHICLE LOSS POWER AND STALLED. DURING THE FAILURE, THE CHECK ENGINE WARNING LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PORSCHE OF NEW ORLEANS LOCATED AT 3700 N CAUSEWAY BLVD, METAIRIE, LA 70002 WHO REPLACED THE TRANSMISSION TRANSFER GEAR. APPROXIMATELY 20,000 MILES LATER THE FAILURE RECURRED AND THE CONTACT WAS INFORMED THAT THE TRANSFER GEAR WAS FAULTY AND NEEDED TO BE REPLACED A SECOND TIME. IN ADDITION, THE SPEED SENSORS IN ALL FOUR WHEELS WERE FAULTY CAUSING THE VEHICLE TO RANDOMLY SLOW DOWN AND NOT ACCELERATE. THE SENSORS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 12,000.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
Posche dashboard leather coming apart at the staples. I was informed that if involved in an accident the airbags might not deploy. The Porsche dealer inspected and recommended replacing it. This issue has been on going with Porsche since it first began within the first few years of owning this brand new vehicle. I was informed that this is a very common issue, and a very serious safety issue with no recall issued as of yet. Please help us
Dashboard leather has shrunk and removed staples. Dashboard leather is laying on top of airbag and may act as a deterrent to the airbag function. Was informed that the airbag may not deploy correctly. Cost to repair is >$10k due to a common material defect.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Catastrophic failure of Bosch CP4 high-pressure fuel pump in my 2014 Porsche Diesel Cayenne. Resulted in metal shavings/shrapnel throughout entire fuel system. Car abruptly stalled while pulling out of parking lot and was unable to restart. Had vehicle towed to nearest Porsche dealer for repairs. Quote for parts only (without labor) to repair vehicle is $29,440.47. With labor is in excess of $40,000. Car has been determined to be a total loss. My 2014 Porsche Diesel Cayenne has always been maintained at suggested intervals and all service work for the life of the car was performed by Porsche. It has been a wonderful, reliable and fun vehicle to drive prior to this horrible event. No warnings of fuel pump failure came up on vehicle warning and message system.
TRANSFER CASE FAILURE AT 91,000 MI. ERRATIC ACCELERATION AND CLUNKING AND JERKING OF VEHICLE WHILE IN MOTION.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
For the past nine years, my vehicle has recorded multiple safety issues (trunk not closing/breaking, check engine light, catalytic converter misfire, keyless electronic entry issues, glow bulb light, turn signal bulb light, windows not rolling up, leaking fluid on the passenger side, burning smell coming from the vents, electrical issues with the radio, sunroof intermittently not opening/closing and the key not turning the vehicle on. Over the past nine years, I have taken the vehicle to numerous Porsche dealerships per the federal mandate from Porsche USA / Porsche UK. To date, the Service Manager, Chris Sansbury and General Manager at Brian Harris Porsche, and Porsche USA, refuse to fix the vehicle. My vehicle is still under factory warranty. I am a person with multiple disabilities. The dealerships (Jim Ellis Porsche, Hennessy Porsche, Leith Porsche, Brian Harris Porsche) have charged me thousands of dollars. I have been extremely sick and desperately need your help. Please help me!
THE DASHBOARD LIGHTS ALL TURNS ON AND MESSAGE COMES UP INDICATING TO RESTART THE VEHICLE TO START. THIS HAPPENS WHEN THE CAR IS IN PARK GEAR TO UNLOAD SOMEONE AND WITHIN 2 MINS - 5 MINS THE ENGINE WILL STOP AND THE ABOVE MESSAGE APPEARS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A RATTLING NOISE OCCURRED BEFORE THE VEHICLE LOSS POWER AND STALLED. DURING THE FAILURE, THE CHECK ENGINE WARNING LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PORSCHE OF NEW ORLEANS LOCATED AT 3700 N CAUSEWAY BLVD, METAIRIE, LA 70002 WHO REPLACED THE TRANSMISSION TRANSFER GEAR. APPROXIMATELY 20,000 MILES LATER THE FAILURE RECURRED AND THE CONTACT WAS INFORMED THAT THE TRANSFER GEAR WAS FAULTY AND NEEDED TO BE REPLACED A SECOND TIME. IN ADDITION, THE SPEED SENSORS IN ALL FOUR WHEELS WERE FAULTY CAUSING THE VEHICLE TO RANDOMLY SLOW DOWN AND NOT ACCELERATE. THE SENSORS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 12,000.
HUGE LAG WHEN PRESSING ON ACCELERATION PETAL WHEN PULLING OUT INTO TRAFFIC FROM A STOP. IT DOES NOT HAPPEN EVERY TIME. IT IS INTERMITTENT. IT SEEMS TO HAPPEN MORE FREQUENTLY WHEN YOU ARE TURNING RIGHT. IT DOES NOT MATTER IF YOU PUSH THE ACCELERATOR DOWN , , OR CLEAR TO THE FLOOR, WHEN IT HAPPENS YOU HAVE NO POWER FOR A COUPLE OF SECONDS. NEVER HAD THIS PROBLEM BEFORE THE GOVERNMENT MANDATE RECALL FOR EMISSIONS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
For the past nine years, my vehicle has recorded multiple safety issues (trunk not closing/breaking, check engine light, catalytic converter misfire, keyless electronic entry issues, glow bulb light, turn signal bulb light, windows not rolling up, leaking fluid on the passenger side, burning smell coming from the vents, electrical issues with the radio, sunroof intermittently not opening/closing and the key not turning the vehicle on. Over the past nine years, I have taken the vehicle to numerous Porsche dealerships per the federal mandate from Porsche USA / Porsche UK. To date, the Service Manager, Chris Sansbury and General Manager at Brian Harris Porsche, and Porsche USA, refuse to fix the vehicle. My vehicle is still under factory warranty. I am a person with multiple disabilities. The dealerships (Jim Ellis Porsche, Hennessy Porsche, Leith Porsche, Brian Harris Porsche) have charged me thousands of dollars. I have been extremely sick and desperately need your help. Please help me!
FRONT TIMING COVER HAS LARGE LEAK. VEHICLE HAS 88,000 KMS, ALWAYS REGULARLY SERVICED AT PORSCHE DEALERSHIP IN VANCOUVER. THIS IS A VERY COMMON ISSUE WITH PORSCHE V8 ENGINES AND REQUIRES A FIX IN THE AMOUNT OF APPROX. $5000-8000, AS THE ENGINE HAS TO BE TAKEN OUT OF VEHICLE. AS MY VEHICLE IS OUT OF WARRANTY, THIS COST IS PROHIBITIVE OUT OF POCKET, ESPECIALLY CONSIDERING THE VEHICLE IS RELATIVELY NEW WITH LOW KMS. PORSCHE SHOULD EITHER DO A RECALL FOR THESE ENGINES OR PROVIDE EXTENDED WARRANTY UP TO 10 YEARS FOR THE LEAKS, CONSIDERING IT IS WAY TOO COMMON. THERE ARE LOTS OF REPORTS IN RENNLIST, 6SPEEDONLINE AND OTHER NUMEROUS FORUMS REGARDING THIS. HTTPS://RENNLIST.COM/FORUMS/PORSCHE-MACAN/1085919-CAUTIONARY-TALE-OF-OIL-LEAK-TIMING-COVER.HTML HTTPS://WWW.PISTONHEADS.COM/GASSING/TOPIC.ASP?H=0&T=1515369 HTTPS://WWW.6SPEEDONLINE.COM/FORUMS/ASTON-MARTIN/388995-REPLACING-TIMING-COVER-GASKET.HTML
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE EDGES OF THE METAL PART THAT ENSURES CLOSURE OF THE TRUNK IS VERY SHARP. FINGER WAS SLICED ON THIS METAL PART.
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT THERE WAS A SEPARATION BETWEEN THE BUMPER AND HEADLIGHTS. AS A RESULT, WATER ENTERED THE HEADLIGHT ASSEMBLIES AND CAUSED ELECTRICAL FAILURES. THE CONTACT STATED THAT THE HEADLAMP BULBS NEEDED TO BE REPLACED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT THERE WAS EVIDENCE OF WATER DRAINING FROM UNDER THE DASHBOARD ONTO THE FLOORBOARD. ADDITIONALLY, THERE WAS A BURNING ODOR ON THE INSIDE AND THE OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THE BURNING ODOR WAS MORE PREVALENT AFTER THE CATALYTIC CONVERTER WAS REPLACED PER A CLASS ACTION LAWSUIT. THE VEHICLE WAS TAKEN TO HENNESSEY PORSCHE (990 MANSELL RD, ROSWELL, GA 30076, (770) 643-6100) AND PORSCHE ATLANTA PERIMETER (4006 CARVER DR, ATLANTA, GA 30360, (888) 893-6299), BUT THE FAILURES COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. THE CONTACT STATED PORSCHE AND ITS VENDORS DAMAGED HER NEW TIRES. THE CONTACT REQUESTED THE TIRES BE PLUGGLED, BUT THE DEALERSHIP DECIDED TO DO OTHERWISE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Last week I took my car to car wash, After that my right passenger side light went off. water went in the rear sound control module and I lost sound too. my gps sound comes from woofer only. I heard from a by other Porsche owners that porsche had recall on rear lights, But I was never informed.
After going through the car wash, I lost my rear brake lights and rear running lights. Still have the third brake light. From reading on many Porsche form sites, this is a common issue. The vehicle does not have adequate drains, in return, water leaks into multiple areas of the vehicle causing electrical shortages. You do not get any warning bells, or signs on the dash that you do not have rear taillights. It is a very dangerous issue.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
For the past nine years, my vehicle has recorded multiple safety issues (trunk not closing/breaking, check engine light, catalytic converter misfire, keyless electronic entry issues, glow bulb light, turn signal bulb light, windows not rolling up, leaking fluid on the passenger side, burning smell coming from the vents, electrical issues with the radio, sunroof intermittently not opening/closing and the key not turning the vehicle on. Over the past nine years, I have taken the vehicle to numerous Porsche dealerships per the federal mandate from Porsche USA / Porsche UK. To date, the Service Manager, Chris Sansbury and General Manager at Brian Harris Porsche, and Porsche USA, refuse to fix the vehicle. My vehicle is still under factory warranty. I am a person with multiple disabilities. The dealerships (Jim Ellis Porsche, Hennessy Porsche, Leith Porsche, Brian Harris Porsche) have charged me thousands of dollars. I have been extremely sick and desperately need your help. Please help me!
The contact owns a 2014 Porsche Cayenne. The contact stated while driving at an undisclosed speed while depressing the brake pedal, the brake lights became inoperable. Another motorist informed him that the brake lights were inoperable. The contact continued to drive with the hazard lights activated. The contact noticed that the plastic plugs were clogged with leaves and dirt and water had entered the vehicle which short-circuited the electrical system. The vehicle was taken to an independent mechanic who stated that the sunroof plastic plugs were broken, and that water had entered the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 75,600.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A RATTLING NOISE OCCURRED BEFORE THE VEHICLE LOSS POWER AND STALLED. DURING THE FAILURE, THE CHECK ENGINE WARNING LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PORSCHE OF NEW ORLEANS LOCATED AT 3700 N CAUSEWAY BLVD, METAIRIE, LA 70002 WHO REPLACED THE TRANSMISSION TRANSFER GEAR. APPROXIMATELY 20,000 MILES LATER THE FAILURE RECURRED AND THE CONTACT WAS INFORMED THAT THE TRANSFER GEAR WAS FAULTY AND NEEDED TO BE REPLACED A SECOND TIME. IN ADDITION, THE SPEED SENSORS IN ALL FOUR WHEELS WERE FAULTY CAUSING THE VEHICLE TO RANDOMLY SLOW DOWN AND NOT ACCELERATE. THE SENSORS WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 12,000.
SAME DAY I BOTH CAR WHEN I REACHED HOME... THE RIGHT SIDE TURN SIGNAL LIGHT FELL OFF AND WAS HANGING FROM THE WIRE. I HAD TO GO BACK TO THE DEALERSHIP TWICE TO FIX THIS PROBLEM BECAUSE THEY DIDN'T HAVE ANYTHING IN STOCK. AFTER 200 MILES ON MY CAR I STARTED TO HEAR A KNOCKING SOUND BETWEEN CONSOLE PANEL AND ENGINE, WHEN I WENT TO THE DEALER FIRST TIME THEY TRIED TO CONVINCE ME THAT IT?S NORMAL BECAUSE THERE IS SIMILAR SOUNDS FROM SOME OF OTHER CARS THEY HAVE IN STOCK. THEY DIDN'T SHOW ME ANY OTHER CARS THAT HAS THIS SOUND WHEN I WAS THERE. THEY STATED THAT ON THEIR REPORT THAT THEY DO NOT KNOW WHAT THE SOUND IS, BUT IT IS ON OTHER CARS AS WELL. I TOLD THEM THAT THE SAME MODEL CAR I TEST DROVE, DID NOT HAVE THIS SOUND, WHY WOULD THE SAME CAR HAVE SUCH A NOISE. THERE WAS NO ANSWER OR RESPONSE TO THIS QUESTION. THEY JUST STATED THAT THEY DON?T KNOW WHAT THIS. I CHECKED 2 OTHER CARS MYSELF AT THE SAME DEALERSHIP, ONE OF WHICH, THE TECHNICIAN WAS PRESENT FROM SAME DEALERSHIP. HE SAID THAT THE CAR WE CHECKED DOESN'T HAVE ANY NOISE, BUT MY CAR DOES. SERVICE DEPARTMENT MANAGER TOLD ME TO DRIVE AROUND TO HEAR IF NOISE GETS LOUDER THEN COME BACK TO DEALERSHIP. THE KNOCKING SOUND ON AND OFF, GOT PROGRESSIVELY LOUDER. I WENT BACK TO THE DEALERSHIP 3 TIMES WITH THE SAME PROBLEM BUT THEY STILL DIDN'T KNOW WHAT WAS CAUSING THIS AND DIDN'T WANT TO DO ANYTHING ABOUT IT. MY CAR ALSO HAVE A PROBLEM WITH THE SECURITY ALARM SYSTEM, IT GOES OFF AT ANY TIME OF DAY OR NIGHT AND THEY DID NOT TRY TO RECTIFY OR RESOLVE THE ISSUE. I ALSO NOTICED FROM BEING AT THE DEALERSHIP, THAT THERE'S ALSO A PROBLEM WITH SECURITY SYSTEM ALARM ON MANY OF THE CARS. WHEELS PAINT CONSTANTLY PEELING OFF. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I WAS EXITING THE HIGHWAY INTO A REST AREA, AND AT ABOUT 30-35MPH THE CAR'S ENGINE SUDDENLY CUT OUT. ALL THE DASHBOARD WARNING LIGHTS LIT UP, THE POWER STEERING FAILED, AND EVEN WITH THE BRAKE TO THE FLOOR THE CAR WOULD BARELY SLOW DOWN. I PUT THE CAR IN PARK AND RESTARTED IT AND IT DROVE NORMALLY. I'M NOW AFRAID TO DRIVE MY BRAND NEW CAR, BECAUSE IF THE ENGINE CUTS OUT IN THE MIDDLE OF AN INTERSECTION OR TURNING LEFT AGAINST TRAFFIC, I COULD BE INVOLVED IN A VERY SERIOUS CRASH. THIS IS MORE THAN JUST AN INCONVENIENCE, IT IS A VERY SERIOUS SAFETY FLAW! IF I WAS MAKING A LEFT TURN AGAINST TRAFFIC AND MY TWO YEAR OLD NIECE WAS IN HER CAR SEAT IN BACK, SHE WOULD BE DIRECTLY IMPACTED BY THE VEHICLE DUE TO THE FACT THAT THE CAR DECIDED TO STOP WORKING! *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE EQUIPPED WITH CONTINENTAL TIRES, SIZE: 255/55R18 (NA). THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE EXHIBITED A BUBBLE ON THE SIDEWALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .