2018 Porsche Macan Airbags Problems

Air bag light turns to "off" despite passenger sitting in seat. Took car to dealer (Bill Pearce Motors) who "verified customers concern" and "found fault present for passenger seat mat resistance to high" with a recommendation to replace "seat mat and module." This is at our expense (quote of $3700) and two trips to the dealer, being charged diagnostic fee each time. It is noted that a previous recall exists for this issue, however, it did not cover this vehicle. NHTSA ID 21V-131

NHTSA ID

11721323

Incident

Feb 18, 2026

The airbag light came on in the vehicle. We took it into the dealership, they said we need a passenger airbag sensor mat and seat cushion for the passenger seat airbag system. This item was recalled in 2018 Porche Macon NHTSA Campain ID 21V131000/Recall AMA2. Porche said since our VIN was not included in the recall we have to pay to fix it. They said the only way to get our VIN added was to contact NHTSA. The quote to fix an item that has been recalled was over $1,800. It doesn't seem fair to have to pay for something that has been recalled for this car and is known to be defective. The vehicle is ready for inspection anytime. The passenger safety is at risk as defined by the recall. "The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk or injury." The problem first appeared last year around May 2023 and it took a while to get an appointment at the dealership. I was not aware of this recall until today when I did a Kelly Blue Book value on the vehicle. I just called Porche and they said there is nothing they can do and to contact NHTSA to get our VIN added to the recall list. Attached is the repair estimate from the Porche dealership.

NHTSA ID

11573773

Incident

May 20, 2023

The passenger airbag light always indicates that no one is sitting in the passenger seat even when it is occupied. This is apparently the same issue other 2018 Porsche Macan's have had but for some reason my car is not included. This is the same as the AMA2 airbag/SRS Fault - DTC B102204. recall.

NHTSA ID

11570051

Incident

Feb 5, 2024

I own a 2018 Macan GTS and the passenger airbag sensor was defective. My VIN was not covered by the NHTSA’s recall (21V131000) thought it is the same part that was defective and is the same make/model/year. I have submitted a request to Porsche for reimbursement for the repair, but they have denied my request without explanation.

NHTSA ID

11558577

Incident

Nov 17, 2023

Forgot case number with Porsche it is 800053607 Porsche says car is unsafe to drive. My case number with NHTSA is 11522971

NHTSA ID

11522972

Incident

Feb 20, 2023

While in Dallas TX on Feb 23 2023 I took my car to dealer air bag light came on. Issue was seat belt sensor defective part number 95B 881 256 BA repair set seat occupancy sensor. Found out there are several Macan GTS 2018 same problem.

NHTSA ID

11522971

Incident

Feb 20, 2023

On November 26, 2021 I brought the vehicle in for service due to an airbag warning light. The dealer informed me that the front seat passenger occupancy sensor mat was faulty and must be replaced. The dealer disconnected the seat sensor, thus removing the air bag safety protection system for front seat passenger as the instrument panel shows no occupant in front passenger seat. I have repeated called the dealer only to be told the part was on back-order, but that was four months ago. I have also reached out to Porsche and they where not helpful. My concern is, in the vent of an accident, that the front seat passengers injuries could be fatal.

NHTSA ID

11456608

Incident

Nov 26, 2021

The contact's wife owns a 2018 Porsche Macan. The contact received notification of NHTSA Campaign Number: 21V131000 (Air Bags). The dealer was contacted and informed the contact that the parts were unavailable despite having received a letter stating otherwise. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. Consumer has stated since March 24th,2022 nothing has been done.

NHTSA ID

11446123

Incident

Apr 30, 2021

I cannot use my car for fearing of legal actions if I put anybody onto the front passenger seat. This recall has been on since April this year— that’s almost 5 months. I’ve contacted the Porshe dealership so many times and they still haven’t received the parts from the manufacturer.

NHTSA ID

11434375

Incident

Jun 22, 2021

Front Passenger Seat occupancy sensor mat recall has not been remedy by my porsche dealership within a reasonable amount of time. I have made several attempts, calls, emails, and subsequently reached out to Porsche customer services and Porsche USA --- all advising someone will reach out and it will be rectified. Subsequently, all I received was a letter with regards to the recall April 30, 2021 however they have been aware long prior about the situation. Even when it went in for service, they detected and service department forgot to mention/address to the representative I work with at the dealership. it is unreasonable for Porsche to expect me to continually not have a passenger in my front seat when this vehicle is my main means of transportation.

NHTSA ID

11418038

Incident

Feb 1, 2021