RoadVitals

2023 Prevost H3-45 Vip

Recalls, owner-reported complaints, investigations and safety data

NHTSA has issued a “do not drive” advisory affecting this model year.

Campaign 24V178000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Mar 6, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Prevost H3-45 Vip. 7 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 19 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V178000NHTSA advisory: do not drive

STEERING:COLUMN

Mar 6, 2024
23 units potentially affected
The defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2023 H3-45 and 2022-2023 H3-45 VIP vehicles. The steering column joints may fail, causing a loss of steering control.
The risk: A loss of steering control increases the risk of a crash.
The remedy: Owners are advised not to drive their vehicle until the repair has been performed. Prevost will replace the steering column joints, free of charge. Owner notification letters were mailed March 19, 2024. Owners may contact Provost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-11.
Prevost Car (US) Inc.Manufacturer number SR24-11View on NHTSA.gov
23V805000

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; STRUCTURE:BODY:BUMPERS

Dec 1, 2023
183 units potentially affected
The defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and 2022-2024 H3-45 VIP motorcoaches equipped with Prevost Driver Assist. The radar sensor may be obstructed by an incorrect front bumper trim panel, causing the driver assist system to not function properly.
The risk: A driver assist system that does not function properly may engage the brakes unexpectedly or fail to engage the brakes as intended, increasing the risk of a crash.
The remedy: Prevost will inspect and replace the front bumper panel as necessary, free of charge. Owner notification letters were mailed January 23, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-43.
Prevost Car (US) Inc.Manufacturer number SR23-43View on NHTSA.gov
23V761000

ELECTRICAL SYSTEM

Nov 10, 2023
204 units potentially affected
The defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
The risk: A relay that overheats can increase the risk of a fire.
The remedy: Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall is SR23-42.
Prevost Car (US) Inc.Manufacturer number SR23-42View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE21011ClosedPreliminary Evaluation

Alternator Front Bearing Failure

Opened May 13, 2021
Closed Oct 3, 2022

NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and rendering the bus inoperable.Analysis of the data provided by Prevost Car (US) Inc. showed high failure frequency and thermal events. An immediate shutdown of the bus can increase the risk of a crash or injury of bus occupants. In response to this investigation, Prevost Car (US) Inc. and Volvo Bus Corporation decided to conduct recalls 22V-221 and 22V-222. By submitting Part 573 Defect Information Reports on April 6, 2022, Prevost Car (US) Inc. and Volvo Bus Corporation notified ODI of a safety defect in certain model year (MY) 2010-2023 Prevost H3-45; X3-45; X3-45 Com; H3-45 VIP: X3-45 VIP and 2020 Volvo 9700 vehicles; some of these buses may have experienced thermal events after failure of the alternator front bearing, because the alternator belt continues to turn the alternator after the bearing failure.These recall actions address the safety concern that led to the opening of this investigation.Therefore, with these recall actions, this investigation is closed. The recalls encompass all model and MY vehicles addressed by the investigation. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist in other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATORLed to recall 22E030

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

MI26-00

ENGINE

The gasket thickness was increased from 1.5 mm to 3 mm to prevent interference between the collar ends, which previously made it impossible to reach the specified tightening torque. Increasing the gasket thickness ensures sufficient clearance between the collar ends and thus guarantees optimal tightening.

IS-23019A

SUSPENSION

Sway bar collars improvement. Revision A : Add front sway bar support replacement and change bolts lenght.

WB23-35

ENGINE AND ENGINE COOLING

On the vehicles affected by this bulletin, the DPF harness possibility needs to be replaced to avoid oxidation.

WB24-09

VISIBILITY

On the vehicles affected by this bulletin, the electronic mirror lens air-cleaning system may not work.

WB23-32A

EXTERIOR LIGHTING

On the vehicles affected by this bulletin, headlamps may have a premature deterioration of the aesthetics of the internal surface. This issue has no impact on the performance and quality of the headlamp. See procedures for replacement by improved headlamps. Revision A: Parts list change

IS-23019

SUSPENSION

SWAY BAR COLLARS IMPROVEMENT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Prevost H3-45 Vip by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025000—
2024040—
2023Viewing071—
2022061—
2021021—
2020031—
2019031—
2018051—
2017051—
2016061—
2015061—
2014061—
2013071—
2012071—
2011061—
2010061—
2009030—
2008040—
2007030—
2006020—
2005010—
2004030—
2003020—
2002010—
2001020—
2000030—
1999060—
1998130—
1997030—
1996020—
1995020—
1994020—
1993010—
1992010—
1991010—
1990010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.