RoadVitals

2020 Prevost H3

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 16, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains no NHTSA owner-reported complaints for the 2020 Prevost H3. 1 safety recall has been issued covering this model year; 1 NHTSA investigation names it; and 24 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V267000

ELECTRICAL SYSTEM

Apr 16, 2021
5 units potentially affected
The defect: Pioneer Coach Interiors Inc. (Pioneer) is recalling certain 2019-2020 Prevost X3 and H3 vehicles. The electronic control center circuit board may be damaged by voltages over 18 volts.
The risk: A damaged circuit board increases the risk of a fire.
The remedy: Pioneer will notify owners, and dealers will install a protection module, free of charge. The recall was completed January 31, 2021. Owners may contact Pioneer customer service at 1-615-860-1690.
Pioneer Coach Interiors Inc.View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE21011ClosedPreliminary Evaluation

Alternator Front Bearing Failure

Opened May 13, 2021
Closed Oct 3, 2022

NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and rendering the bus inoperable.Analysis of the data provided by Prevost Car (US) Inc. showed high failure frequency and thermal events. An immediate shutdown of the bus can increase the risk of a crash or injury of bus occupants. In response to this investigation, Prevost Car (US) Inc. and Volvo Bus Corporation decided to conduct recalls 22V-221 and 22V-222. By submitting Part 573 Defect Information Reports on April 6, 2022, Prevost Car (US) Inc. and Volvo Bus Corporation notified ODI of a safety defect in certain model year (MY) 2010-2023 Prevost H3-45; X3-45; X3-45 Com; H3-45 VIP: X3-45 VIP and 2020 Volvo 9700 vehicles; some of these buses may have experienced thermal events after failure of the alternator front bearing, because the alternator belt continues to turn the alternator after the bearing failure.These recall actions address the safety concern that led to the opening of this investigation.Therefore, with these recall actions, this investigation is closed. The recalls encompass all model and MY vehicles addressed by the investigation. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist in other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATORLed to recall 22E030

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

IS-21072B

ELECTRICAL SYSTEM

STEERING GATEWAY. Revision B - PIN 2 and 10 were inverted on connector A139

IS-22055

EXTERIOR LIGHTING; VISIBILITY

H3 SERIES LED HEADLAMPS RETROFIT

MI22-12B

SERVICE BRAKES, AIR

Air Tanks Draining Sequence. Revision: B - General Update

MI22-12A

SERVICE BRAKES, AIR

Air Tanks Draining Sequence. Revision: A - Erroneous Secondary & Accessory tanks location.

MI22-12

SERVICE BRAKES, AIR

Air Tanks Draining Sequence

IS-22902

WHEELS

TAG AXLE HUB FLANGE - ALTERNATE CAP SCREW

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Prevost H3 by model year
YearComplaintsRecallsInvestigationsIssue Index
2020Viewing011—
2019011—
2013021—
2012021—
2011021—
2010021—
2009010—
2008010—
2007010—
2006010—
2005010—
2004010—
2003010—
2002010—
2001010—
2000000—
1999000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.