RoadVitals

2017 Prevost X3-45 Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Jul 9, 2024
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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1 investigation on file

Recall campaigns

11 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

24V523000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

Jul 9, 2024
2,653 units potentially affected
The defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
The risk: An unstable wheelchair increases the risk of injury to lift occupants.
The remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Prevost Car (US) Inc.Manufacturer number SR24-26View on NHTSA.gov
23V889000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

Dec 22, 2023
2,100 units potentially affected
The defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
The risk: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
The remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Prevost Car (US) Inc.Manufacturer number SR24-03View on NHTSA.gov
22V918000

ENGINE

Dec 12, 2022
22 units potentially affected
The defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2017-2018 X3-45 motorcoaches. The engine stop button located in the engine compartment may fail to stop the engine.
The risk: An inoperative engine stop button can increase the risk of injury to a service technician.
The remedy: Prevost will update the software, free of charge. Owner notification letters were mailed on January 31, 2023. Owners may contact Prevost's customer service at 1-866-870-2046.
Prevost Car (US) Inc.View on NHTSA.gov
22V221000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Apr 6, 2022
6,342 units potentially affected
The defect: Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
The risk: An overheated alternator bearing can increase the risk of a fire.
The remedy: Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Prevost Car (US) Inc.Manufacturer number SR22-05View on NHTSA.gov
19V565000

ENGINE

Jul 31, 2019
1,010 units potentially affected
The defect: Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
The risk: If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
The remedy: Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.
Prevost Cars, Inc.Manufacturer number SR19-31 & SR23-26View on NHTSA.gov
19V118000

EQUIPMENT

Feb 21, 2019
1,270 units potentially affected
The defect: Prevost Cars, Inc is recalling certain 2015-2018 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 passenger coaches and motorhomes equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agent.
The risk: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
The remedy: Prevost Cars will notify owners, and the fire suppression system manufacturer will inspect the systems, replacing them as necessary, free of charge. The recall began April 15, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-03.
Prevost Cars, Inc.Manufacturer number SR19-03View on NHTSA.gov
17V737000

EQUIPMENT

Nov 20, 2017
2,306 units potentially affected
The defect: Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1-866-870-2046, or Kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31.
Prevost Cars, Inc.Manufacturer number SR17-31View on NHTSA.gov
17V618000

FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

Oct 4, 2017
3,163 units potentially affected
The defect: Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
The risk: If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
The remedy: Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28.
Prevost Cars, Inc.Manufacturer number SR17-28View on NHTSA.gov
17V299000

TRAILER HITCHES

May 2, 2017
407 units potentially affected
The defect: Prevost Cars, Inc. (Prevost) is recalling certain 2014-2017 H3-45, H3-45 VIP, X3-45, X3-45 VIP, and X3-45 VIP Entertainer motor coaches equipped with 10,000lb-capacity trailer hitch receivers. The trailer hitch mounting fasteners may loosen.
The risk: If the fasteners loosen, the trailer hitch may deform or detach from the vehicle, increasing the risk of a crash.
The remedy: Prevost will notify owners, and dealers will replace the trailer hitch mounting hardware, free of charge. The recall began on June 30, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-11.
Prevost Cars, Inc.Manufacturer number SR17-11View on NHTSA.gov
17V300000

EQUIPMENT; EXTERIOR LIGHTING

May 2, 2017
71 units potentially affected
The defect: Prevost Cars, Inc. (Prevost) is recalling certain 2016-2017 Prevost X3-45 vehicles. The vehicles were manufactured without the front amber reflex reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The missing reflex reflectors may reduce the side visibility of the vehicle in certain conditions, increasing the risk of a crash.
The remedy: Prevost will notify owners, and dealers will install the missing front amber reflex reflectors, free of charge. The recall began on May 30, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-15.
Prevost Cars, Inc.Manufacturer number SR17-15View on NHTSA.gov
17V102000

STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT

Feb 15, 2017
103 units potentially affected
The defect: Prevost Cars, Inc. (Prevost) is recalling certain 2017 H3-45 and X3-45 motor coaches. These vehicles have steering arm levers that were incorrectly forged, possibly resulting in the steering arm levers cracking and failing.
The risk: If the steering arm lever fails, causing a loss of steering, it can increase the risk of a crash.
The remedy: Prevost will notify owners, and dealers will replace the steering arm lever, free of charge. The recall began on March 20, 2017. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR17-05.
Prevost Cars, Inc.Manufacturer number SR17-05View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect, and it is not a recall.

PE21011ClosedPreliminary Evaluation

Alternator Front Bearing Failure

Opened May 13, 2021
Closed Oct 3, 2022

NHTSA's Office of Defects Investigation (ODI) opened a Preliminary Evaluation after reviewing field reports concerning alternator front bearing failures that cause elevated temperatures within the engine compartment, resulting in the fire suppression system (FSS) activating, immediately shutting the engine down, and rendering the bus inoperable.Analysis of the data provided by Prevost Car (US) Inc. showed high failure frequency and thermal events. An immediate shutdown of the bus can increase the risk of a crash or injury of bus occupants. In response to this investigation, Prevost Car (US) Inc. and Volvo Bus Corporation decided to conduct recalls 22V-221 and 22V-222. By submitting Part 573 Defect Information Reports on April 6, 2022, Prevost Car (US) Inc. and Volvo Bus Corporation notified ODI of a safety defect in certain model year (MY) 2010-2023 Prevost H3-45; X3-45; X3-45 Com; H3-45 VIP: X3-45 VIP and 2020 Volvo 9700 vehicles; some of these buses may have experienced thermal events after failure of the alternator front bearing, because the alternator belt continues to turn the alternator after the bearing failure.These recall actions address the safety concern that led to the opening of this investigation.Therefore, with these recall actions, this investigation is closed. The recalls encompass all model and MY vehicles addressed by the investigation. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist in other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATORLed to recall 22E030

Elsewhere on this vehicle

Data sources