RoadVitals

2017 Progressive Rail Services Sky Trim

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jun 14, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2017 Progressive Rail Services Sky Trim. 1 safety recall has been issued covering this model year; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V462000

UNKNOWN OR OTHER

Jun 14, 2019
6 units potentially affected
The defect: Caterpillar Inc. (Caterpillar) is recalling certain 2015-2019 Progress Rail 75HRT SkyTrim Hi-Rail vehicles. The boom cradle includes a support plate that may block the driver's visibility. Additionally, the slew may be insufficient, which may result in the detachment of the boom from the cradle while the vehicle is in motion.
The risk: The lack of visibility may increase the risk of crash. The detachment of the boom and cradle may become a road hazard, increasing the risk of crash.
The remedy: Caterpillar will notify owners, and Progress Rail dealers will relocate the boom cradle to provide visibility for the driver, and revise the boom hydraulic circuit to prevent an inadvertent boom in the event of a hose failure or leak. These repairs will be performed free of charge. The recall began August 12, 2019. Owners may contact Caterpillar customer service at 1-800-447-4986.
Caterpillar Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SB0505

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Progress Rail is wholly owned by Caterpillar Inc., thus Caterpillar is reporting for Progress Rail. Progress Rail produces a Skytrim product as part of their Maintenance of Way product line. For the Skytrim product, Progress Rail is a final-stage vehicle manufacturer. Caterpillar just became aware of this service bulletin and is providing notice while it is reviewing. On the machines listed, boom cradles must be modified to improve visibility and to install horizontal restraints for service personnel safety. Also a Final Stage manufacturer label is required to be installed on all machines listed.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Progressive Rail Services Sky Trim by model year
YearComplaintsRecallsInvestigationsIssue Index
2019010—
2018010—
2017Viewing010—
2016010—
2015010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.