2024 RAM 1500 Driver assistance Problems

My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Cameras not working, screen freezing or blacks out, navigation failing, carplay unstable won’t stay connected or randomly drops and more. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.

NHTSA ID

11735050

Incident

Aug 1, 2025

The contact owns a 2024 Ram 1500. The contact stated that after shifting to park(P) and exiting the vehicle, the parking brake had independently activated upon return. The contact released the parking brake and proceeded to drive normally. While the contact was driving 40 MPH, the parking brake unexpectedly activated, causing the rear wheels to slide over into the other lane while the vehicle came to a screeching stop. The contact stated that the parking brake warning light was illuminated. Soon after the failure, the contact was notified of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The vehicle was taken to the dealer for service; however, upon the return of the vehicle, there were 11 fault codes on the instrument panel. The following day, the vehicle was taken back to the dealer, and the contact was informed that the technician who had serviced the vehicle had failed to add a signature to the recall repair, which caused the codes to populate. Upon leaving the dealer, while driving 55 MPH, the vehicle started losing power with several unknown warning lights flashing on the instrument panel. The contact attempted to make a right turn, and the vehicle lost motive power and power steering functionality. The vehicle failed to restart and remained stuck mid-turn. Due to the failure, the vehicle was towed to another dealer, where the mechanic discovered 51 fault codes all related to the 48-Volt battery. The manufacturer requested data information and diagnostic tests before allowing the approval of a replacement battery. The contact called the manufacturer and was initially offered to buy back the vehicle; however, the contact was recently informed that the battery would be sent to the dealer. The vehicle remained unrepaired with the dealer. The failure mileage was approximately 10,000.

NHTSA ID

11704156

Incident

Jun 4, 2025

Mileage

10,000 mi

My vehicle shut down as I was in drive. Engine was shut off and it engaged the emergency parking brake.

NHTSA ID

11703540

Incident

Dec 7, 2025

The electric emergency brake engaged twice while I was driving; luckily, both times, I was just above idle speed in a parking lot. One time, the engine cut off wholly and randomly while driving. Once, at an intersection with my family in the truck, the truck began revving up and accelerating toward oncoming traffic. My family was in the vehicle. I had to smash the brakes several times, and the back wheels were chiroing due to the forward acceleration. There were no warning lamps. I turned the truck into the local RAM dealership, and they cannot find an issue. This makes the truck more dangerous because it happens at random, and the cause can't be found.

NHTSA ID

11659148

Incident

Apr 28, 2025

The contact owns a 2024 Ram 1500. The contact stated while driving at an undisclosed speed on a steep hill, the engine braking system failed to function as intended. The contact stated that the engine braking system failed to activate, and the vehicle independently accelerated. The vehicle was taken to the dealer, and the failure was confirmed. The contact was informed that no repair was available for the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the case was closed. The failure mileage was approximately 50.

NHTSA ID

11651841

Incident

Jun 1, 2024

Mileage

50 mi

I was pulling out of a gas station onto the main road and the truck started shaking and died, parking brake came on and the battery right came on….1st incident Second incident I was baking out of a parking space and the same thing happened, truck started shaking and died, parking brake came on and the battery light lit up on the dash…. Dealership told me they couldn’t do anything about it because it didn’t do it while they had it…. Very dangerous issue, I’ve done a lot of research and all leads back to auto/ stop feature and etorque generator… My truck only has 11,000 miles on it… Please look into this, I have small kids and don’t want them harmed because of a malfunction from my truck… Thank you..

NHTSA ID

11634986

Incident

Jan 8, 2025

On two separate incidents my 2024 RAM [XXX] with ESC displayed multiple dashboard alerts while turning at low speed with an driver alert instruction to shift the knob to park with truck still rolling. On both incidents the engine was shut-off while the vehicle was still rolling. Very dangerous but I had to stop the vehicle completely and shift to park then restart the truck. I will attempt to get camera pics of the display next time it happens. Similar to 2025 RAM ESC recall, the crash safety features are disabled until the vehicle is stopped and restarted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11623387

Incident

Nov 2, 2024

The vehicle at low speeds or when stopped at an intersection UNEXPECTEDLY stalls, sometimes when rolling. This disables the vehicle and to restart you must turn the gearselecter knob to Park, put your foot on the brake and push the start button. Sometimes the engine requires multiple attempts to restart. The instrument display after the stall shows the check engine light illuminated along with the warning lights for the front and rear parking sensors , the stability control, and automatic emergency braking. These warning lights remain illuminated at least until you turn the truck off. The check engine light remains on usually until the next day. It has now stalled over 10 times.This problem has not been diagnosed by the dealer.

NHTSA ID

11612916

Incident

Mar 10, 2024

While sitting at a stop right, the truck unexpectedly revved to full throttle. I stood on the brakes, shifted to neutral and turned it off.

NHTSA ID

11584878

Incident

Apr 24, 2024