RoadVitals

2013 RAM 2500 Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Jan 19, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 178 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2013 RAM 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistance
Filed Jan 19, 2020

THE ESC INDICATOR CAME ON AND WON'T GO OUT

NHTSA ID
11300277
Incident
Jan 3, 2020
Mileage
120,127 mi
Driver assistance
Filed Sep 10, 2019

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 55 MPH, THE VEHICLE CRUISE CONTROL ENGAGED WITHOUT WARNING. THE CONTACT DISENGAGED THE CRUISE CONTROL AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.*PM *DL

NHTSA ID
11254487
Incident
Sep 2, 2019
Mileage
90,000 mi
Driver assistanceEnginePowertrain (other)
Filed Aug 9, 2019

MY 2013 RAM 2500 TURBO DIESEL HAS EXPERIENCED A FAILURE OF THE TURBO UNIT. UPON RESEARCHING THIS, I FOUND THAT THIS HAS BEEN A DOCUMENTED PROBLEM WITH THE CUMMINS HOLSET TURBO. FROM 2007 - CURRENT THIS PART HAS BEEN FAILING CAUSING THE VEHICLE TO LIMP HOME AT 15MPH WITHOUT WARNING. FORTUNATELY I WAS JUST LEAVING A PARKING LOT AND MERGING INTO TRAFFIC AT 40MPH WHEN MY VEHICLE BEGAN TO STALL, AND I WAS ABLE TO PULL OF THE ROAD WITHOUT INCIDENT. WHY HASN'T THIS BEEN REPORTED AS A SAFETY ISSUE. I LIVE IN COLORADO WHERE THE SPEED IS 75MPH. WHAT IF THIS HAPPENED WHILE I WAS ON MY WAY HOME VIA THE INTERSTATE? I REGULARLY TAKE MY VEHICLE IN FOR OIL & FLUID CHANGES ALONG WITH THE DEALERS 20 POINT INSPECTION. NO PROBLEM WAS EVER PRESENTED TO ME. APPARENTLY, THE TURBO GETS A SOOT BUILD UP AND THE DEALERS DON'T ADDRESS THIS KNOWN FAILURE. I CONTACTED CHRYSLER ABOUT THIS PROBLEM AND THEY KNOW IT'S AN ISSUE. THE FIX FOR CONSUMERS IS $5000.00. THIS IS AN UNACCEPTABLE SAFETY RISK FOR RAM TRUCK OWNERS.

NHTSA ID
11242758
Incident
Aug 1, 2019
Mileage
91,000 mi
Driver assistance
Filed Aug 9, 2017

LOSING TROTTLE AT VARIOUS SPEEDS IS EXTREMELY DANGEROUS. NO ACCELERATION AT ALL AT INTERSECTIONS IS VERY SCARY. DEALER SAYS THAT CANNOT FIND THE PROBLEM. COSTLY AS WELL.

NHTSA ID
11014053
Incident
Jul 1, 2015
Mileage
35,000 mi
Driver assistanceEnginePowertrain (other)
Filed Jun 2, 2017

I RECENTLY MERGED ONTO THE HIGHWAY WHERE I LIVE AND I LET OFF THE THROTTLE VERY QUICKLY AND THEN GOT BACK INTO IT AND MY TRUCK DIDN'T ACCELERATE AT ALL FOR A COUPLE SECONDS. THIS HAS HAPPENED 10-15 TIMES DURING THE 3+YEARS I'VE OWNED IT BUT THIS INCIDENT ALMOST CAUSED A CRASH BECAUSE LETTING OFF THE GAS PEDAL AND THEN GETTING BACK ON IT CAUSE ME TO CONTINUE SLOW EVEN THOUGH I MASHED THE GAS PEDAL. THIS IS A VERY DANGEROUS SITUATION AND I THINK THERE IS SOMETHING VERY WRONG WITH THE SOFTWARE OR CONTROLLER THAT INTERACTS BETWEEN MY DRIVE BY WIRE THROTTLE AND THE ENGINE/ECU.

NHTSA ID
10992867
Incident
May 31, 2017
Mileage
64,000 mi
Driver assistance
Filed Feb 8, 2017

TL* THE CONTACT OWNS A 2013 RAM 2500 MEGA CAB. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

NHTSA ID
10950267
Incident
Jan 31, 2017
Mileage
89,000 mi
Driver assistance
Filed Nov 14, 2015
Crash reported

WHEN I HIT THE GAS PEDAL AND LET OFF FOR A SECOND AND THEN TRY TO RETURN TO THE GAS PEDAL THERE IS NOTHING. A LOT OF PEOPLE CALL IT "DEAD PEDAL" IT HAS ALMOST GOTTEN ME HIT MANY TIMES DRIVING IN TRAFFIC. THIS HAPPENED ON A MOUNTAIN ROAD IN THE SNOW AND ALMOST GOT ME AND MY WIFE KILLED. IF THERE HAD NOT BEEN A STUMP THERE, WE WOULD HAVE PLUNGED ABOUT 500 FEET OFF THE EDGE OF THE MOUNTAIN. NOT COOL. THE DEALER TOLD ME THERE WAS NOTHING THEY COULD DO. I GUESS WHEN IT GETS ME KILLED, I WILL HAVE TO HAVE MY FAMILY SUE DODGE OVER IT.

NHTSA ID
10790409
Incident
Nov 29, 2014
Mileage
23,000 mi
Driver assistanceEngineFuel system
Filed Mar 7, 2015

VEHICLE EXHIBITS AN ACCELERATOR 'DEAD PEDAL' PROBLEM. WHEN PULLING OUT INTO TRAFFIC, OR SLOWING THEN ACCELERATING, IF ONE LIFTS THE THROTTLE THEN REAPPLIES THE THROTTLE QUICKLY, THE TRUCK DOES NOT RESPOND FOR SEVERAL SECONDS. IN HEAVY TRAFFIC, THIS CAN CREATE (AND HAS CREATED) A POTENTIALLY DANGEROUS SITUATION. THIS HAS BEEN AN ONGOING PROBLEM THAT THE DEALER HAS BEEN UNABLE TO RESOLVE. *TR

NHTSA ID
10692690
Incident
Jun 15, 2013
Mileage
900 mi
Driver assistanceEngine
Filed Dec 29, 2014

WHILE DRIVING I NEEDED TO MERGE INTO ON COMING TRAFFIC. AS I ACCELERATED I SUDDENLY NEEDED TO LET OFF HE THROTTLE DUE TO CONDITIONS. WHEN THE THROTTLE WAS REAPPLIED I HAD A COMPLETELY DEAD GAS PEDAL THAT WAS NOT RESPONSIVE. THE TRUCK REMAINED UNRESPONSIVE FOR A SOLID 2-3 SECONDS, THEN IT SLOWLY STARTED TO ACCELERATE AGAIN. THE TRUCK NEVER QUIT RUNNING AND NO DASH LIGHTS INDICATED A PROBLEM DURING THIS INCIDENT. OVER THE LAST YEAR OF DRIVING THE TRUCK IT HAS DONE IT NUMEROUS TIMES AND PUT ME AND MY FAMILY IN DANGER. I AM ALSO ABLE TO REPLICATE THIS PROBLEM TIME & TIME AGAIN. I HAVE BEEN TOLD BY THE DEALER SHIP THAT ITS THE NATURE OF THE BEAST. THIS SEEMS TO BE A HUGE PROBLEM AND IS ALL OVER VARIOUS RAM FORUMS. *TR

NHTSA ID
10668930
Incident
Dec 11, 2013
Mileage
20 mi
Driver assistanceFuel system
Filed Sep 15, 2014

WHEN I'M ACCELERATING AND HAVE TO GET OFF THE THROTTLE AND BACK ON QUICKLY THERE'S A SERIOUS PAUSE, I ALMOST GOT REAR ENDED BECAUSE I HAD NO THROTTLE RESPONSE FOR A FEW SECONDS. THIS HAPPENED TO ME SEVERAL TIMES SINCE MAY, IT IS VERY BAD WHEN PULLING MY RV. PLEASE ASK CHRYSLER TO LOOK INTO IT. THANKS *TR

NHTSA ID
10633435
Incident
May 22, 2014
Mileage
400 mi
Driver assistanceEngineFuel system
Filed Aug 23, 2014

WHILE DRIVING MY 2013 RAM 2500 CREW CAB 4X4 (VIN [XXX] ) I WAS ON AN ONRAMP HEADED ONTO THE HIGHWAY AND I TRIED TO ACCELERATE FROM ROUGHLY 10-15 MPH TO HIGHWAY SPEED BECAUSE OF THE SHORT ON RAMP AND HEAVY TRAFFIC. THE TRUCK REFUSED TO ACCELERATE AT EVEN A MODERATE SPEED WHILE THE ACCELERATOR WAS FULLY DEPRESSED. I ENDED UP HAVING TO PULL OVER TO THE SHOULDER BECAUSE I WAS NOT ABLE TO GAIN ANY SPEED DUE TO WHAT I BELIEVE WAS SOME KIND OF ELECTRONIC PROGRAM PREVENTING ACCELERATION. I TRIED TO RESEARCH ONLINE FOR SOME ISSUES OTHER PEOPLE MAY HAVE BEEN REPORTING AND FOUND PEOPLE REFERRING TO SOMETHING CALLED TORQUE MANAGEMENT BEING THERE PROBLEM. I WANT RAM TO FIX THIS ISSUE BECAUSE IT IS A TRUE SAFETY ISSUE WHICH PREVENT NECESSARY ACCELERATION IN REAL WORLD DRIVING SITUATIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10627787
Incident
Aug 13, 2014
Mileage
12,155 mi
Driver assistanceFuel system
Filed Jul 9, 2014

ON THE CUMMINS DIESEL 6.7 ENGINE, WHEN TRYING TO CHANGE LANES AND ACCELERATE THE TRUCK HAS A HUGE HESITATION, OR LAG, IN ACCELERATION. IT IS VERY DANGEROUS TO GO FROM THE SLOWER RIGHT HAND LANES AND MOVE OVER TO THE LEFT LANES. AFTER THE HESITATION IT ACCELERATES FINE. *TR

NHTSA ID
10609240
Incident
May 20, 2013
Mileage
100 mi
Driver assistance
Filed Jun 25, 2014

THE ELECTRONICALLY CONTROLLED THROTTLE PEDAL HAS A SEVERE DELAY WHEN HAVING TO SUDDENLY LET OFF AT SPEED THEN THE NEED TO RE-APPLY THROTTLE IN AN EMERGENCY SITUATION. THERE IS A DELAY IN UPWARDS OF 1 TO 2 SECONDS BEFORE THE TRUCK RESPONDS TO THROTTLE INPUT. THIS HAPPENS ON A REGULAR BASIS AND CAN BE VERY DANGEROUS WHEN PULLING INTO TRAFFIC OR MERGING ONTO A FREEWAY. I'VE BEEN CLOSE TO ACCIDENTS ON MULTIPLE OCCASIONS DUE TO THE LACK OF THROTTLE RESPONSE CAUSED BY THIS. *TR

NHTSA ID
10605852
Incident
Jun 2, 2014
Mileage
13,000 mi
Driver assistanceEngine
Filed Jun 24, 2014

DURING NORMAL DRIVING WHEN TURNING OR CHANGING LANES AND TRYING TO ACCELERATE RAPIDLY TO MERGE INTO MOVING TRAFFIC, THE TRUCK WILL STOP RESPONDING VIA ACCELERATOR COMPLETELY. THE TRACTION CONTROL IS ON, BUT NOT ACTIVE DURING THIS EFFECT. BASICALLY ANYTIME I ACCELERATE RAPIDLY FROM A STOP THE TRUCK DOES NOT RESPOND AND LEAVES ME DEAD IN THE WATER. *TR

NHTSA ID
10605759
Incident
Jun 20, 2014
Mileage
14,600 mi
Driver assistanceElectricalEngine
Filed Dec 20, 2013

I JUST PURCHASED THIS TRUCK LESS THAN 1 WEEK AGO; BRAND NEW. I WAS SLOWLY APPROACHING AN INTERSECTION (STOP SIGN) WITH VEHICLES IN FRONT OF ME; WAITING TO TURN. THE TRUCK SUDDENLY STARTED SURGING/LURCHING FORWARD FOR A PERIOD OF 5-10 SECONDS; NEARLY HITTING THE VEHICLE IN FRONT OF ME. I PLACED THE TRUCK INTO NEUTRAL AND APPLIED THE BRAKES SO AS NOT TO HIT ANOTHER CAR AND PREVENT AND ACCIDENT. THE "ELECTRONIC THROTTLE CONTROL" MESSAGE CAME UP ON MY DASH DURING THIS TIME PERIOD, BUT SOON (30 SECONDS) WENT AWAY. I AM CONCERNED THIS WILL HAPPEN AGAIN CAUSING AN ACCIDENT AND PLACE MYSELF AND OTHERS IN DANGER. I WILL BE VISITING A DEALERSHIP TO GET IT EVALUATED. AFTER AN INTERNET SEARCH, IT APPEARS THIS IS A FAIRLY COMMON PROBLEM; CHRYSLER NEEDS TO FIX THIS PROBLEM. *TR

NHTSA ID
10556820
Incident
Dec 19, 2013
Mileage
205 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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