2023 RAM 2500 Exterior lighting Problems

When left turn signal is activated, it causes the high beams to turn on

NHTSA ID

11640806

Incident

Feb 3, 2025

This complaint is a update to my complaint number 11557659. My vehicle has exhibited frequent but intermittent problems with left turn signals and headlight high beams since new. The dealership has been unable to duplicate the problems until 12/13/23 when a service technician observed the headlight flash to pass function activating the left turn signals approximately 10 times. However, when I brought the vehicle to the same dealership two days later to have Recall B2A (Malfunctioning SCCM) performed, the inspection procedures to identify malfunctioning SCCMs contained in the Stellantis guidelines failed to identify my SCCM as malfunctioning. The dealership said they couldn't replace the SCCM because the Stellantis procedures indicated that it was not malfunctioning. This was in spite of the dealership's service technician observing the vehicle failing steps 20 and 21 in the formal test procedures several times two days prior (when the vehicle wasn't undergoing a formal Recall B2A procedure). The vehicle also has a 6-month history of exhibiting problems that exactly match a malfunctioning SCCM. Based on this incident, it's very likely that the Stellantis procedures for identifying malfunctioning SCCMs under Recall B2A is not capable of identifying intermittent malfunctions that are not occuring at the exact time the procedures are being performed. This will result in many, if not the majority, of vehicles with malfunctioning SCCMs not being identified by dealerships and not being repair as required by Recall B2A.

NHTSA ID

11560560

Incident

Dec 15, 2023

Turning on the left turn signal causes the headlights to switch from low beams to high beams. It doesn't happen every time. I've taken it to the dealership but it doesn't happen while it's there so they don't take me seriously and, in my opinion, don't thoroughly investigate the problem.

NHTSA ID

11557659

Incident

Nov 30, 2023

Randomly, when powering up the vehicle, the instrument cluster emits a very bright light on the left side only. This light cannot be dimmed or turned off with the lighting controls. As a result, driving at night is dangerous with a bright light stuck on directly in front the driver. Normal functionality is for a dim accent light to show on both sides of the dash (and is controllable via a dimmer). When the problem occurs, I'm forced to drive with less than ideal visibility. Please review attached photos.

NHTSA ID

11551062

Incident

Sep 1, 2023

Often times high beam lights will come on when left turn signal is applied. This can cause danger especially at night for on coming traffic if turning left.

NHTSA ID

11547520

Incident

Sep 30, 2023

It appears that there is a problem with the bright-lights and turn signal. When I turn on the left blinker my bright lights come on. When the turn is complete the bright lights go out. This happens during the day and night. During the day when I flash my bright lights the left turn signal comes on. Dodge forums has a lot of complaints about this with no fix. There are no warning lamps or errors showing. This happens daily and all the time.

NHTSA ID

11544637

Incident

Sep 14, 2023

Headlight high beams turn on with left turn signal, also when actuating the high beams it turns on the left turn signal. You can not signal left without blinding other traffic with the high beams. No service lamps, happened since I bought the truck new. Ram has failed to service the vehicle and fix the issue. 3 trips to the dealer and 2 conversations with ram cares.

NHTSA ID

11539516

Incident

Jun 21, 2023

WHEN THE LEFT TURN SIGNAL IS APPLIED. HIGH BEAM LIGHTS ARE ACTIVATED. THIS WILL BLIND ON COMING TRAFFIC!

NHTSA ID

11539147

Incident

Aug 17, 2023